Alleviate Tax
4.9
6.8
Overall Score
Author: Kaitlyn Short
Alleviate Tax is an Irvine, California-based tax relief company that was founded in 2018. The company offers a variety of services for those suffering from tax debt, whether you need help with unfiled tax returns, wage garnishment, a bank levy, an offer in compromise, penalty abatement, an installment agreement, innocent spouse relief, or currently not collectible status.
Alleviate Tax has a three-step tax resolution process. The process begins with a free discovery call where a tax professional gathers information about the client’s tax situation. Then Alleviate Tax spends one to two weeks on the investigation phase, initiating protection for the client, opening up communication with the IRS, and reviewing options with the client. Finally, Alleviate Tax works to negotiate the lowest possible resolution for the client and close their case, which takes two to ten months.
Alleviate Tax is an accredited business with the Better Business Bureau, holding an A- rating.
The Good
- Free Discovery Call
- Flat Fee Pricing
- Lowest Price Guarantee
- Industry Memberships
Free Discovery Call
Alleviate Tax offers a free discovery call, allowing potential clients to experience working with the tax relief company and discover their options before being charged any money.
Flat Fee Pricing
After the free discovery call, the next two steps in Alleviate Tax’s resolution process are each priced with one flat fee. Although the tax relief company doesn’t disclose what the fee is on its website, it does explain that there’s no obligation to continue onto the resolution phase after the investigation phase if clients aren’t satisfied with their options.
Alleviate Tax also offers a 30-day, money-back guarantee if you are not satisfied with the company's services.
Lowest Price Guarantee
Alleviate Tax offers an impressive lowest price guarantee that we haven't seen with other tax relief companies. Alleviate Tax will beat any quoted competitor's price by $500. We recommend researching pricing and then taking your best offer from another company to your consultation with Alleviate Tax to see what it can do to save you money.
Industry Memberships
Alleviate Tax is a member of the National Association of Tax Professionals, an organization that provides ongoing tax education and updates to its membership of 23,000 industry leaders. The company is also a member of the National Association of Enrolled Agents, an organization of almost 10,000 members in more than 30 states. Members of the National Association of Enrolled Agents must adhere to a code of ethics meant to establish trust between its members and their clients.
The Bad
- Undisclosed Minimum Debt Requirement
Undisclosed Minimum Debt Requirement
The company does not disclose its minimum debt requirement on its website, which could be a problem for potential clients who are trying to decide whether to work with Alleviate Tax.
The Bottom Line
Alleviate Tax is a Better Business Bureau-accredited tax relief company that can help its clients resolve their tax debt within about 10 months. Alleviate Tax offers a free discovery call and one flat fee rate for each of the subsequent two stages of its tax relief process, as well as an impressive lowest price guarantee.
Additionally, the company is a member of several important industry organizations, including the National Association of Tax Professionals and the National Association of Enrolled Agents. Its membership in these two organizations speaks to a commitment to high ethical and professional standards.
Alleviate Tax’s flat rate pricing may make the company a good option for clients who have a large amount of tax debt to resolve. Other customers may want to look into other tax relief companies first before giving Alleviate Tax a call.
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Sam Webb
5 months ago
Review Source
Judith Mcdonald
11 months ago
Reply from Alleviate Tax
I understand your frustration with the multiple points of contact and the lack of resolution to your issue. This level of service is not reflective of our standards, and I want to assure you that we are actively investigating your case to ensure that it is resolved promptly and appropriately.
Regarding the incidents involving specific team members, I assure you that we will address these concerns internally to prevent similar issues from occurring in the future. Every member of our team is expected to uphold the highest standards of professionalism and customer service, and it's clear that we've fallen short in this regard.
Your health and well-being are of the utmost importance to us, and I'm deeply sorry to hear that our handling of your case has caused you such stress. Please know that we are committed to resolving this matter as quickly as possible and ensuring that you receive the assistance you need.
Once again, I apologize for the inconvenience and frustration that you've experienced. Thank you for bringing these issues to our attention, and please know that we are taking immediate steps to rectify them.
Apr. 26th, 2024
jessica newkirk
1 year ago
Reply from Alleviate Tax
Apr. 6th, 2024
Deborah Holden Boston, MA
1 year ago
Reply from Alleviate Tax
Sep. 18th, 2023
Sharon Hutchinson
1 year ago
Reply from Alleviate Tax
May. 3rd, 2023
Review Source
Rick Achtzener
1 year ago
Reply from Alleviate Tax
Your feedback is invaluable to us, and we take incidents like these very seriously. We are committed to investigating the matter thoroughly to understand what transpired and to take appropriate actions to prevent such occurrences in the future.
Once again, we apologize for any inconvenience or distress this situation may have caused you. We truly appreciate your patience and understanding as we work to make things right.
Mar. 13th, 2024
Donna Romero New Iberia, LA
4 years ago
Reply from Alleviate Tax
Sincerely,
Erin Peacock, Director of Operations
(949)239-6583
Jan. 22nd, 2021
