Name: Jackson Hewitt
Rating: 3.1

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James Smith Westlake Village, CA

3. It costs a lot for them to prepare taxes and takes away from the money we are suppose to be getting back. Went with turbotax this year.

8 years ago

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Chris Carlisle

Beware the hidden fees ! This company lures you in with low tax prep pricing, coupons, ect and then hits you with all kinds of fees they don't tell you about ! Lesson learned....I'll never use them again !!

9 years ago

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Fernando

It’s been a while since I used them, but they did get me a good refund. The price they charge is a little expensive though.

4 years ago

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Shanna Bird Longview, WA

Have used it for over 20 yrs. Always trusted and great company to go with

2 years ago

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Tony's Babygirl Staton St Louis, MO

Very good tax service, gets you the most in a refund and very little charge. Customer service is prompt to help.

3 years ago

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Pedro Vasquez Holdings LLC Bloomfield, CT

Preparers took care of me and made everything so easy to understand

3 years ago

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Tyrone Power Los Angeles, CA

if you want to wade through endless phone menus before talking to someone with no information, Jackson Hewitt is for you. Better off talking to your car's bumper.

4 years ago

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Julia UP Southbury, CT

Great job, professionalism and quality always positive experience

4 years ago

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cortez colry Miami, FL

Thanks to the ladies at Jackson Hewitt for great & fast service !

6 years ago

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Jillquisha Brown Mishawaka, IN

The people are friendly and they are personable. I wouldn't go anywhere else

6 years ago

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Brenda G Sargent New York, NY

They get your best return as possible and they have great customer service.

7 years ago

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Nancy Sousley Lafayette, IN

No problems and quick service. Professionalism in customer service.

8 years ago

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Jamie Lynn Izzi Estrada

I want a refund on my fees for false advertisement I got robbed by it was not giving proper information so I'm at 2000 loss I just want a complete refund on my fees

9 years ago

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eboni Laurel, MD

They company take out to much money and if you don't like that amount of what they giving you they charge a $39 minimum.

10 years ago

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Dustin Zucco Phoenix, AZ

Bad customer service went to get a free check and I was unsatisfied with the results and they tried charging me for the free tax return consultation

2 years ago

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Barbara Mclaughlin Baltimore, MD

They give excellent services never had issues

3 years ago

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Natalie

Fees are too expensive for the service provided. I had to wait over an hour after my scheduled appointment time.

3 years ago

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PatK Box Elder, SD

Outrageous fess,hidden fees,over $500 to do a simple return,my advice,use Turbo tax.You can do a simple return for free,this is highway robbery

7 years ago

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Mary Richmond, VA

never had an issue very friendly service

8 years ago

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debritrya Baltimore, MD

last year we use their service. it was bad because i believe they over charged and didn't do well for my deductible items.

10 years ago

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william angerson Scranton, PA

they made a ,istake on my tax return cannot get them to call me back and fix the problem the manager of the office keeps blowing me off

10 years ago

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Dayna Riverton, UT

Overall Jackson Hewitt is a good tax service but we have had some bad advice from one of their workers. I would suggest looking somewhere else.

5 years ago

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Robin Orem, UT

very nice, helpful, knowledgeable, got my return with no issues. price was fair.

7 years ago

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Rashida Laumatia Saint George, UT

Didn’t like the extra fees and not as simple to file. There were so many extra steps than I’ve ever had to do before:

7 years ago

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Bentheredonethat Mesquite, NV

They TOTALLY LIED to me telling me 600.00 when I asked the price then when they got my taxes done it was 1440.00

6 years ago

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April LeAnn Bowling Green, KY

Jackson Hewitt is hard to access/navigate online.

3 years ago

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Candice Allen Dallas, TX

the employees were very helpful and attentive they provided tremendous service

3 years ago Edited October 10, 2022