BestCompany.com is trying to work directly with this company to verify the accuracy of the information on this page. Thank you for your patience as we make sure we’re getting it right.
Are you a representative
of this company?Claim this Profile
ezTaxReturn started business in 2000 and is one of the most premiere online tax services in the industry. Their product is simple, intuitive, and very easy to use.
With ezTaxReturn, customers do all of their taxes online through the cloud-based system that stores taxes for up to three years. Not only that but the average preparation time for a state and federal return can be completed within 30 minutes. ezTaxReturn also offers a 100% accuracy guarantee as well as audit support. The company has a TRUSTe-certified seal on their website and features bank level encryption.
ezTaxReturn makes it easy to support most tax situations. Here of some of their forms:
There are limitations to some of the forms and schedules that they provide. For example, with the employee reimbursement form, if customers want to use the "actual costs" method to compute vehicle expenses, then they are going to have to use a different tax prep provider since they only support the standard mileage rate. As a rule of thumb, only assume that the "standard" means of deduction are going to work on ezTaxReturn if you want to use this platform.
ezTaxReturn updates their Facebook, blog, and Twitter on a regular basis. With some of the other tax prep services out there, there are "stale" social media accounts. With ezTaxReturn, there are a bunch of rich social media and blog information out there ranging from tax tips to tax deadlines for the upcoming year. ezTaxReturn is a transparent company. They state that they are TRUSTe-certified and Norton Secured. We also found out that they:
With ezTaxReturn, it is very easy to do everything within 30 minutes so that customers know if they have to pay or if they get a refund.
Another thing that really stood out was the ability to "hold onto your records." If customers need a tax return from a few years ago, they don't have to pay to get that tax return sent. Here are their storage capabilities:
There are also multiple ways to get a refund:
There are a lot of different things that their forms do not support. As mentioned above, one example is the employee reimbursement form. If a customer tries to calculate their self-employment, ezTaxReturn only supports Part I of the self-employment schedule. They cannot use Part II if they are trying to figure out the net earnings with an alternative method. Customers might want to start the process and see if their "limitations" are going to work for their tax situation.
ezTaxReturn does not provide a clear accuracy guarantee on their website, however, they do have a general guarantee. ezTaxReturn aims to provide customers with the highest tax refund possible and will reimburse the price one paid for their services if one finds a higher refund with another company. Not only that, but the company does not require a commitment to pay if a customer is not completely satisfied.
As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. See our How We Rank page for more information regarding our ranking algorithm.
All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.
Paid 29.95 just before being told the IRS would not accept return. Due to a death I have no method of getting the information needed. They would be happy to help me complete a paper file though. I will admit to being frustrated as I was lured to the site with promise of free filing. Then to have to pay before filing was accepted seems purposely shady though my situation might be unique. Learn from my loss and go with a more reputable company. They did get back to me quickly when I asked for help, though it was not the answer I wanted. Decent enough customer service.
Wish I had read these reviews before using E-tax. Completed forms and wanted to file the forms myself. I wanted to be able to print out copies and check them to be sure I had all the information correct. The forms are all legible on the screen; but when I print them, it comes out in gobble-de-goop. The numbers show up but the words on the lines are all illegible. I used E-tax because I clicked on it as a "free" return. When I finished the forms, I had to pay fees on VISA. I'm now wondering if this is some kind of scam.
it will not allow periods to be used in the prior AGI. Jeez. submitted it to the IRS, example 9,045 and it will not allow me to enter the information. I am using the free version. due to my income. It says to not enter a period but when I type in say 9056.67 it gives my prior AGI as 905,667. I feel that they are trying to force me to pay the $29.99 instead of letting me file for free. I got their information off irs.gov
I have efiled my tax return through ezTaxReturn for the past four years and each time it was processed efficiently and quickly. Of course, dates to file and receive a refund are strictly based on the IRS, exTaxReturn basically takes care of you prepared tax information and files it accordingly. Also, sets you up with a debit card to receive your refund on, if you are getting a refund. Preparation fees are not collected until you receive your refund. I highly recommend this online service.
There were categories I needed that weren't listed. I found it difficult to navigate.
Most frustrating tax return ever. It does not allow you to enter Charity info in a grouping if you give to the same charity at verious times. It will not print out any of your information so you can review as you go. At the end I was given a wrong final tax --I had already done my information on paper and their tax was way, way off. Terrible product.
When I started filling out my tax return, ezTaxReturn told me I qualified for a free statement. I took the time to fill out my entire form and when I got to the end, the website told me they were charging me $30, when I was only getting $90 back!
Super frustrating to try and get a response from these people. They want you to go to FAQ's or their customer base first. They answer email questions here and there, not every time. This year they toute that they have phone support but....wait for it....you cannot get to a live person. They want you to leave your number and they will call you back. Their pricing is smoke and mirrors. A claim of 'free' tax return quickly morphs into $39.99. Last year I will use them. Aggravating.
I have never had a problem. Since I am a minister, my tax situation is a bit unusual. But no problems, quick return, and they offered very prompt answers to all the questions that I had
Great communication. I have never had a problem with a return.
Used EZtaxreturn services the last several years. I have also tried other websites and services and on the other sites my refund came out to a lower price so I stick with EZtaxreturn.
I filed my daughters tax return from a link on the IRS web site saying it would be free. They ended up charging me $19.95 to file my state return. After the IRS rejected my daughters return, the web site couldn't give me an explanation until I contacted them. The reason it was rejected was because it was my daughters first ever return. Makes sense. However, one of the questions on this site asks if this is your first return, which I answered yes. So, I asked for a refund, and they said no. I was able to get one through my bank, but not after getting rude customer service from this site. I would not recommend this site to anyone.
I have used eztaxreturn for the past 8 years. Since the first time I had to file my taxes on my own until now that I have a house, a wife and kids. I always found them easy to use and never had issues. But my dad has always said I should try the service he uses. I'm not sure if I'm allowed to mention other names so I will leave it blank for now. But this other service was much easier to use and after preparing side by side I had a much larger return on the other service. It was about the same price, but audit insurance was higher at the other service. So needless to say I will be using the other service from now on. I suggest trying other places before committing to eztaxreturn.
ezTaxReturn provided exactly what they advertised. I completed my taxes in a fast, easy and convenient way. They emailed me a discount on their already low price and when I had a question customer service got back to me immediately. Thank you ezTaxReturn for making my tax preparation, in your words, almost fun.
Final product (tax return) is incorrect. Failed to include 1099 and more than a month after the tax deadline, realized this error.
I have been using EZTaxReturn.com for the past 6 years without problem. This year, however, my return was rejected twice. I called the IRS, waited for 30 minutes to get through, and she said there is nothing wrong with it. I am now waiting to hear back from EZTaxReturn. EZTaxReturn already took my money. And I only have 4 days left to file without a penalty.
EZ tax return did a great job for me. It was very easy and spelled out. I was able to do most of it on my cell phone and it only took about 2 hours. I got a great refund and am very happy with EZ tax return! They were also extremely inexpensive!
We used ezTaxreturn this year over Turbo Tax, which we usually use. It ended up costing us over $2000 on our federal return and over $1000 on our state return. Lesson learned. We'll just go back to Turbo Tax next year.