eSmart Tax

• Thorough guarantees
• Improved performance
• Import features
• Storefront access
• Customer support

eSmart Tax has a number of filing solutions for simple returns, families, investors, or business owners. Their website and products are verified with IRS e-file, GoDaddy, and TRUSTe

Thorough Guarantees

The good thing about eSmart Tax's guarantees is that it is thorough and solid. The initial price is locked the day one signs up. No matter how long one takes to finish filing, the initial price will stay constant. The company promises 100% accuracy and is willing to go out of their way for customer satisfaction. The best thing about eSmart Tax's guarantee is that they promise the biggest refund in comparison to other companies, or else they will "eat the tax preparation fees."

Improved Performance

The software has been improved for the 2014 tax year, and that includes an all-new interface. This has updated the forms and introduced a much simpler interview process that walks even a novice filer through the entire process without any hassles, difficulties, or confusion. The help options send the individual to detailed menus where complete answers are readily and easily found. There are also many tools connected with this software including accuracy tools, deduction tools, and learning materials.

Import Features

Not only is the software easy to use, but it also allows the individual to import their previous year's return from a long list of possible locations. These include some of the top names such as FreeTaxUSA, H&R Block, TurboTax, TaxACT, and more.

Storefront Access

Those who are using the online option can also get in touch with a Liberty Tax professional if they fear that they are using the eSmart system incorrectly, or if they have concerns and questions.

Customer Support

All of these things are extremely handy and useful, and those with simple to relatively complicated tax issues will find that they can enjoy a much simpler experience than they might have had in the past with tax prep software. Contact Information - you can get ahold of eSmart the following ways:

• Tweet @esmarttax
• Email [email protected]
• Live support (for their customers)

• Federal and State Price
• Deduction Discovery
• For Basic Use
• Tax Calculators
• No Mobile App

Federal and State Price

eSmart Tax offers 4 tax products, including Free, Basic, Deluxe, and Premium.

• Free - The Free product is best for simple returns, and costs $0
• Basic - This plan is ideal for families, and costs $14.95
• Deluxe - The Deluxe plan is best for investors, and costs $19.95
• Premium - Best for business owners, this plan costs $34.95

State tax filings are an additional $29.95 with any above package you choose.

Deduction Discovery

Many people decide to use software for tax prep because they are not experts at the different steps and sections. The inclusion of discovery tools is one of the main reasons for people continuing to use software, but eSmart does not include any "deduction discovery" resources in the software. This is unusual when compared to other brands, and it is something that can cause those with complex taxes to miss out on many possible deductions against their income.

For Basic Use

Some also complain that the eSmart software is so basic that it skips some of the obvious necessities. There is no "life events" section that helps someone to see how their tax situation might have changed from the previous year. For example, marriage, children, employment, and housing. These are things that impact taxes, and without knowing this, you can miss out on some deductions or make serious errors in calculation.

Tax Calculators

There are also no calculators to use for retirement, taxation, or depreciation.

No Mobile App

eSmart also does not have a mobile app and does not offer any refund bonuses. Companies like H&R Block and TurboTax offer special incentives to their customers such as receiving a bonus on their refund if they accept it in the form of a gift card.