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1040.com

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2.6

Overall Score

LAST UPDATED: April 15th, 2022

1040.com has been in business since 1977 under Drake Software, the parent company that builds tax software and business solutions for several companies in the industry. Built by tax professionals, 1040.com makes it easy to file your taxes and get your tax return. The website boasts that 175 people helped build the 1040.com online platform, and more than 21 million tax returns were filed through the website in the last tax season.

Drake Software and 1040.com claim to be tax geeks; many of the company's employees are CPAs and tax lawyers, making it easy for a customer to file their 1040 form online. Dealing with the IRS can get complicated. No matter the tax situation, the 1040.com software will provide step-by-step instructions to help get you the correct tax forms, check for accuracy, and get you the fastest tax refund possible on your state and federal tax return.  

Also, for every tax return filed on 1040.com, the company donates $2 to clean water projects.

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The Good

  • One-Price Guarantee
  • Advanced Software
  • Automatically Suggested Deductions
  • Company Blog
  • Mobile-Friendly Site
  • Supported Forms

One-Price Guarantee

Recently, 1040.com changed its pricing structure. Although the company removed its free filing option, it now offers a flat-rate model. And it's only $25 to prepare and file both federal and state taxes (plus any applicable sales tax for the federal and state tax returns).  

Advanced Software 

Drake Software's 1040.com tax filing solution is based on its proprietary tax software product. There are many different software solutions, including GruntWorx, that make it easy for users to manage their documents. GruntWorx is a secure cloud-based paradigm that automates the tax preparation process. In the 1040.com platform, clients can transform their preparation and organization of forms through a unique cloud server that stores tax documents securely and safely. 

Drake Software also has several webinars and blogs that advise clients on tax prep solutions, the latest IRS reforms, and other trending information in the industry. Drake has also won several awards in the industry, including the CPA Practice Advisor's Readers' Choice Award and First Place in the AICPA Software Survey, which includes Best Software for a new practice.

Automatically Suggested Deductions

The company has an abundance of deduction resources on its website. People can go to learn about standard and itemized deductions, as well as different ways one can use deductibles. The helpful information 1040.com provides about deducting state and local taxes is thorough and was written for the benefit of the customer. There are a lot of useful tips in the "Tax Savings Strategies" portion of the site, as well as crucial deductible information for those who are self-employed. Tax preparers may also get an estimated tax refund through the free 1040.com Tax Refund Calculator App. 

Company Blog

We found the blog to be particularly helpful. Customers can learn a little bit more about how to include our donations with state and federal tax filings and how to get a receipt stating the "fair market value" of the items donated and not the price paid when they were purchased.

Mobile-Friendly Site

1040.com is also mobile-friendly. This is always a bonus for any company because it makes filing taxes more convenient. The process can be started and completed anywhere you go.

Supported Forms

The company offers 1040, 1040A, and 1040EZ forms for basic tax preparation. If you need advanced tax preparation, it also provides forms like the Schedule C for profit or loss in business, the Schedule E for supplemental loss and income, and more.

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The Bad

  • Additional Costs

Additional Costs

While it's only $25 to file both your federal and state tax returns, 1040.com does have a few other services that will cost customers extra. Of course, these services are optional and not required. 

The company allows customers to decide if they'd like to pay using their refund or by credit/debit card. 1040.com's E-collect does cost an extra $24.95. But it's an excellent alternative for consumers who would rather not use their debit or credit card. 

Another optional service that customers may want is Audit Protection. 1040.com does offer a robust Audit Protection service to all its filers through Protection Plus. Protection Plus is a third-party company and some customers may not feel as comfortable having their information shared with a separate company. But once again, this service is entirely optional. If a customer does want to purchase Audit Protection, it will cost them an additional $29.95.

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The Bottom Line

Overall, we would recommend going with another company if you are filing your taxes. We did like the following aspects of 1040.com:

  • One-Price Guarantee which includes state at no extra cost (no matter how many states are needed)
  • A good collection of blog articles that addressed a wide array of different issues.
  • An easy-to-use tax forms system that is backed by Drake Software's proprietary GruntWorx preparation system with step-by-step instructions

However, customers should be prepared to pay a bit more for extra services such as E-collect and Protection Plus's Audit Protection. 

For a single W-2 situation, 1040.com might be a good tax service to use. However, you might find that the website is a little bit cumbersome for larger tax situations. In complicated tax situations, it might be best to use a professional tax preparation service.

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Star Rating

1.8

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41 Reviews

Review Breakdown

5 grade

15%

4 grade

5%

3 grade

0%

2 grade

5%

1 grade

76%

Sentiment Criteria

Value

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Quality

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Jeremy Smith Mooresville, NC

Filed my taxes with 1040.com this year after seeing the price hikes that Turbo/others were taking. The flat price was appealing to me and turned out to actually be too. They may not have all the features of the other guys, but nonetheless they got the job done at more than half the price. I definitely recommend.

2 years ago

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Reply from 1040.com

Thanks so much for the review, Jeremy! We're delighted you had a great experience, especially with our new flat-rate pricing. Hope to make your taxes smart and simple again next year!

Feb. 10th, 2020

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Claudia Camas, WA

1040 Tax Service is thorough, friendly and very trustworthy. They recently moved and sent me detailed information, so I could easily find them in their new location just across the street from the Vancouver Public Library. I would highly recommend this company to others seeking friendly and qualified tax preparation. Sincerely, Claudia Heacock

4 years ago

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Reply from 1040.com

Hi Claudia! While we certainly appreciate the 5 star review, we believe you might have the wrong company. is a do-it-yourself tax-filing platform, and we run our online-only service from Western North Carolina. We hope you're able to find the 1040 Tax Service that did such a great job and give them the praise they deserve!

Jan. 22nd, 2020

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Patricia Parrent Buffalo, NY

I used this site for the first time this year - super easy to do - and i had a question about my state return - i used the online chat and they created a ticket and emailed me the solution in about a half hour...My Federal tax was filed and accepted overnight!! And it was free!! Will use again next year - Thank you!!

4 years ago

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Reply from 1040.com

We're delighted you had such a great experience, Patricia! Thanks for your review!

Jan. 27th, 2020

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Pat Dunellen, NJ

Did my kids taxes in about 15 minutes. Most of the time was wasted trying to figure out what email I should use.

4 years ago

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Reply from 1040.com

We're thrilled you had such a simple experience, Pat! Thanks for your review!

Jan. 27th, 2020

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Jeff Martin Layton, UT

Had some tax questions and I found a lot of answers from them. I would recommend checking out if you need help with your taxes.

4 years ago

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Reply from 1040.com

Thanks, Jeff! We work hard to keep our Tax Guide and Blog up-to-date and helpful to everyone!

Jan. 22nd, 2020

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Daniel Ward Meridian, MS

Used for many years, and used others: free and paid. Turbox is the best

4 years ago

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Reply from 1040.com

Thanks for the feedback, Daniel! We're working on getting that top spot!

Jan. 27th, 2020