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Sallie Mae

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5.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: August 5th, 2023

Sallie Mae is a top private student loan lender focusing on offering student loan options for undergraduate, graduate, and professional students. Sallie Mae provides loans to borrowers who may be ineligible with other lenders and strives to offer various banking products, including credit card options, as well as college savings opportunities to all borrowers.

Continue reading for pros and cons, and Sallie Mae loans reviews.

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The Good

  • Range of Borrowers
  • Undergraduate Smart Option Student Loan
  • No Hidden Fees
  • Mobile App Features
  • College Payment Plan Tools 

Range of Borrowers

Sallie Mae provides loans to U.S. citizens, permanent residents studying outside of the United States, as well as non-citizens living in the U.S., offering service to a wider range of borrowers than many other companies. Not all companies offer products and services to non-citizens in particular, so this is a good option for international students who may be studying the United States.

Undergraduate Smart Option Student Loan

Sallie Mae offers a specific Smart Option Student Loan for undergraduate students. This loan, seemingly their most popular loan, provides two interest rate options: a fixed interest rate with a 5.74 percent to 11.85 percent APR, and a variable interest rate with a 3.25 percent to 10.01 percent APR. 

The fixed interest rate for this loan allows students to have predictable monthly payments as well as a non-changing interest rate. With the variable interest rate, students may save money with a lower interest rate than the fixed interest rate which could pave the way for an overall lower cost for their student loan. The Smart Option Student Loan also gives students three repayment options: the deferred repayment option, the fixed repayment option, and the interest repayment option:

  • With the deferred repayment option, those with this loan do not have to repay the loan when they are students or during their grace period (six months after they leave school).
  • The fixed repayment option is when students pay $25 each month they are in school and in grace.
  • Lastly, the interest repayment option has students pay interest every month they are in school and in grace. This last option focuses on lessening the financial strain after the student leaves school.

No Hidden Fees

Sallie Mae does not charge an application fee, origination fee, or prepayment penalty fee. However, a late fee of 5 percent of the amount to be paid is charged when a borrower misses a monthly payment.

Mobile App Features

The Sallie Mae mobile app allows borrowers to make payments for single and/or multiple loans at any time and anywhere. It also allows you to view your payment history, get more information on specific loans, receive payment confirmation in real time, log in with fingerprint identification, receive push notifications, and pay with Siri for iPhone users. The app is available for both Apple and Android systems.

College Payment Plan Tools

According to their website, Sallie Mae provides three tools to help students create a college payment plan. One tool is a video explaining the "1-2-3 approach," which is a way to determine how you will pay for college. Sallie Mae also has a college planning calculator to help students develop a set plan. The last tool available is the scholarship search tool which is meant to help students see the variety of scholarships they could potentially achieve.

Check Rates

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The Bad

  • Strict Approval Requirements
  • High Fixed APR
  • No Student Loan Forgiveness
  • Lack of Transparency
  • Automatic Settings

Strict Approval Requirements

Receiving approval for a Sallie Mae student loan can be difficult, especially if you do not have an established credit history or good to excellent credit. Sallie Mae does not have a disclosed minimum credit score listed on its website, but most student loan lenders require a minimum credit score of 650, which may be difficult for many college-aged students to meet. 

Borrowers can apply with a creditworthy cosigner to increase their chance of approval. This would also be recommended in order to get lower interest rates than you would receive otherwise. It is important to note that Sallie Mae does offer a cosigner release.

High Fixed APR

The lowest fixed APR rate is higher with Sallie Mae than many other student loan companies. The lowest APR rate that is available for Sallie Mae's fixed rate option is 5.74 percent APR. This could result in borrowers spending significantly more than they would a variable APR rate. Although a variable APR rate is subject to change, it has the chance to be much lower than a 5.74 percent fixed APR rate.

No Student Loan Forgiveness

As a private student loan lender, Sallie Mae does not offer any student loan forgiveness. Most private lenders do not offer this service. If you are looking for a loan forgiveness product, it might be best to look into a federal loan for financing your educational needs.

Lack of Transparency

Sallie Mae's website does not clearly provide the fee amount that is applied when there is a late payment on a loan. It does mention that there will be late fees charged if there are late payments to a loan which would overall increase the loan cost, but does not give any easily located details.

Automatic Settings

The company will automatically group your loans if you have multiple loans with them. Borrowers may have their loans ungrouped with a separate billing statement only if they contact Sallie Mae first and then request the separation. Because this feature is automatic, borrowers lack the ability to reject the grouping change before it happens.

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The Bottom Line

Sallie Mae provides good student loan options especially for undergraduate students. With student loan options for a wide range of borrowers, including non-citizens studying in the United States, Sallie Mae services to more individuals than other lenders in the industry. It also has helpful tools for students to figure out their college payment plans and good mobile features. 

However, they do have a rather high rate for their lowest fixed APR option, they do not have much clarity when it comes to fees, and they have automatic features that may not be the best fit for every borrower's needs.

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Star Rating

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3.8

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61 Reviews

Review Breakdown

5 grade

38%

4 grade

31%

3 grade

13%

2 grade

3%

1 grade

15%

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Charity Curtis

I would not recommend Sallie Mae to anyone who needs to obtain a student loan for their education. Their practices is essentially predatory lending. Variable rates should not exist. Within a couple of months my interest rate can go from 11% to what it's at now 16.3%! For the private loans they do not work with you to lower payments based on income if you fall on hard times. They don't care. It doesn't help you to be proactive and try to work something out when you can't afford the payments. You have to destroy your credit and become delinquent and get fines on top of the debt you can't pay back. It's just not a really good company to deal with. I would stay away from them. The entire higher education system needs an overhaul. College shouldn't be this expensive. I understand that I signed my life away to Sallie Mae and took the money and I'm paying them back slowly but surely. For the future young adults I hope that we do better. I hope we start truely showing that we value education over money and profit. Those are the lovely talking points leaders of this country say but their actions speak quite the opposite.

8 years ago

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Gregory Antonowich Garfield, NJ

Interest is too high. Been paying on my $8000 student loan for 9 years and and only $1250 has gone towards the principle balance.

8 years ago

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Mandi Colorado Springs, CO

At first, I appreciated Sallie Mae as a lender. However, Sallie Mae has some fine print about their loans that I had to spend months calling repetitively to get answers on. Beware, you can only claim in-school deferment on loans through them for up to 4 years, and then you HAVE to enter repayment. I re-sent the request forms and called back multiple times over 6 months before one of the representatives finally was able to determine that was why I had to pay on my loans. If you are not careful, this kind of small discrepancy can lead to a build-up of late fees.

3 years ago

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WT

Sallie Mae - who knows what to say about Sallie Mae. It hurts to pay for a degree I’m not using. The interest rates are ridiculously high for a person pursuing a better life through education. Their rates should be as low as a a home or car. Young people have no credit so the loans should be as low as they would be for someone with good credit.

3 years ago Edited January 5, 2022

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kyli kauth

Sallie Mae makes you begin payments while still in school, when you are still under deferment. Payments are ridiculously expensive and there isn't a repayment plan.

8 years ago

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Carlos robles Budd Lake, NJ

HORRIBLE costumer service and not student friendly at all.

8 years ago

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Sara Crusade Junction City, KS

For years I asked for repayment help, and I couldn't get it. I was told to tough it out.

7 years ago

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Mellissa Clark Palm Bay, FL

Sallie Mae has never approved me for a loan. I’ve always been denied.

2 years ago

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Hannah Cummins Gilbert, AZ

Hard to log in to account, difficult to access correct information and TERRIBLE customer service.

7 years ago