Redbox Instant Logo
star star star star star_border

4.8

Overall Score

Author: Kaitlyn Short

LAST UPDATED: February 25th, 2024

Redbox Instant is no longer in business.  Redbox has partnered with M-GO. M-GO was recently acquired by Fandango.

Top Ranked Companies

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.1

star star star star star_border

51 Reviews

Review Breakdown

5 grade

49%

4 grade

29%

3 grade

10%

2 grade

6%

1 grade

6%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star_border star_border star_border star_border

Mindy Rainey

I stopped using you guys 6 years ago when I returned a movie and got charged for it. I gave you one more chance and it is my last I will never rent from you guys ever again and if I see anyone trying to rent anything I will make sure to stop because you see you return the movie get a thank you screen and they will tell you that you still didnt return it and steal your money making people pay for movies you got back is wrong and way I've been hearing you donit ALL THE TIME!

5 years ago

star star_border star_border star_border star_border

L.M. Lithonia, GA

I have used redbox since they opened, and today I woke up to a $35 charge on my creditcard, for a movie that I returned 3 days after watching. I spoke to a manager who told me they. Have 3 ways of checking for a return, and saw nothing of my return. I will never use them again!!!

5 years ago

star star_border star_border star_border star_border

Larry Stephenson

Poor streaming poor customer service. Movie is always cut short.

6 years ago