VidAngel

I tried this service did not like how hard it was to understand how to use. Customer chat is all I could get. Couldn't find a customer service number.

It’s a great service…when it works. I’ve had multiple buffering over many months, tech support has tried to help, always blamed it on internet speed but tonight my speed was 35 mbps Ethernet to AppleTV and still buffered like crazy! Software needs technical revision for efficiency as this should have been fast enough to stream 4K HDR but it was only 1080p and was unusable.

When I watched the VidAngel commercial, it seemed promising. All children's movies these days are corrupt and need censorship, so I gave the app a try and hooked it up to my TV. My family was skeptical, but I wanted to give it the benefit of the doubt. Lemme just say, it was a still-horrible experience in my opinion. How can I explain this as short as possible... Gladiator, Dexter, The Man From Toronto, rated R movies. When it comes to adult movies, especially TV-MA and R, you cannot take out all that; that's literally the whole movie if you do--nothing will make sense. I tested it out and filtered out everything to get the full package. First, I watched The Man From Toronto. Again, I filtered out everything, but it still left LOTS of inappropriate scenes. For example, the first scene was when the Toronto dude came to torture the man for information. I was expecting for VidAngel to block out the part when he spoke of how he was going to gruesomely mutilate the man, but THEY DID NOT TAKE THAT OUT OR MUTE IT. You can't take out violence and all that from adult movies and adult shows because that's literally the reason for the creation of the movie; that's the whole story. Then I watched Gladiator with all filters on...the whole fight scene was pointless, I couldn't even finish it because all I seen was swords thrown, arrows shot in the sky, a man yelling in the background, men screaming... what is that? All they did was scream, then all of a sudden, someone ended up having the victory. Children don't need to watch these movies and TV series anyway, so why is it even an option? It's easier to edit out and mute scenes from actual G and PG rated cartoons because they don't have sex, gory, violence, and violent main plot points, so it's literally a no-brainer, okay? But yet again, VidAngel still doesn't edit properly. I watched one more movie with all filters on and that was the new movie Sing 2, which is PG. Under the "Objectionable/Disturbing/Scary" tab for the movie filters, it does not list what the porcupine girl was singing at her mosh pit or whatever it was. "Off with your head!" is what she was screaming in the mic several times, and they let the whole song play. What a shame. What difference does censoring these movies make if ya'll are still letting things slide? There's absolutely zero point for this. I heard VidAngel nearly got sued or something because companies didn't like their movies being altered since it's copyrighted, so if that's the case, just stop this. If you can't follow through with this since the entire purpose of VidAngel is to help children, then don't. Take. Out. Everything since the claim is that this is "for children" and do only children's movies, not ones for adults. It's not right in my perspective. Keep the movies and shows how they are and simply work with it from there, because if taking out everything properly is not possible, there is no point in "protecting". It's as simple as that.

My parents have spent money buying Roku, then a Firestick and then investing literally hours of their, and my time trying to make this program work. They have had a membership with Vid Devil for years hoping that they would fix the problems that have plagued them. Now when we have followed the rare returned email to the letter, all we get is a message that reads “oops it appears that your credentials are not valid. The truly fun part is that there is no way to fix this. All of this has lead me to the conclusion that this is no more than a ponzi scheme of the highest order. Burnie Madof would be proud.

I love my vidangel account so many different things to stream through always catches my interest one way or another always something good to watch thank you vidangel

I use VidAngel all the time. It’s a way to watch movies and edit swearing, inappropriate scenes, and many more. i would defiantly recommend to someone with strict parents.

VidAngel is one of my favorite apps at the moment. I can watch any movie I want, and filter out poor language, dirty scenes, and much more. I would definitely recommend.

I love VidAngel. It allows us to watch shows that otherwise would not watch. It does an amazing job editing out stuff. I also love that you can pick what you do not want.

I would give 5 stars on the performance Buuut.. When using through Netflix we can only find a few of the movies that we'd like to watch that we can actually edit. Also for whatever reason you have to vote weather a movie should be available to edit or not? Weird. I would think that all of the movies would be available, not just the ones that they choose for you. I think I'm gonna cancel my account as soon as my free trial is over

With young kids, VidAngel is a great application to use for movies with profanity & scenes you'd like cut out. My kids want to watch all kinds of movies, so VidAngel comes in handy to those PG-13 they'd like to watch.

VidAngel was a great idea. I loved being able to filter explicit things out of movies. It’s a bummer that they’re being sued. Their new service is good, but not great. I hope that everything can work out for them.

We love VidAngel. It allows us to watch shows we want to see, without having to see all the swearing, sexual content, and other elements we aren't fans of.

I really like Vidangel and I am glad that they have stayed around despite the law suits. However, my husband and I have had some issues with their new apps and trying to get our filters to stay set. Hope they will fix that!

I signed up for the FREE trial and it worked great on the first movie. We were all so happy! It's been a little over a week and we've tried 30+ movies and not one will work! Even the movie we watched won't work now. It's like I was blocked. Netflix plays great. Nothing via VidAngel. VidAngel movies load for filtering but will not play. Click on them and a hour later---nothing. Very frustrating indeed. It's too bad, it was so great with that first movie. Maybe satellite is the problem? As I said, Netflix works great anytime (Exede). All other online movie providers work for us. I'll return some day when I know VidAngel actually works. This is a great idea but worthless if it doesn't work (and it doesn't for us). September 7, 2017.

The list of movies available with VidAngel filtering is not available prior to sign-up. They offer a free trial, which I signed up for in order to view the list of movies available. The selection was pretty unimpressive, so I left the site, thinking I would revisit at a later date to see if the selection improved. Life was busy as usual and the last thing on my mind was that "Free Trial" I signed up for using my credit card information. I never did get around to watching a movie through VidAngel, but they auto-renewed my membership and I was charged $7.99. I emailed customer service the following day, explaining I forgot about the subscription, but had never used the service and requested a refund. They coldly replied: "Unfortunately, subscription costs are non-refundable (according to our Terms and Conditions)". I replied, asking them to escalate to a manager, but received the same response from the "manager". I realize they are not doing anything illegal, but I am just not a fan of companies that bring in revenue just because you forgot to cancel their free trial. Lousy movie selection, lousy customer service. I guess I will never know how well their service works.

I loved Vidangel and how they allowed you to modify and view all movies at your own discretion. It was nice to remove inappropriate or violent scenes from movies.

When you sell back the first movie you purchase you receive a $19 credit. No actual money. The second video you purchase costs you $1 because you have a credit. How am I to get that $19 back? When I leave the service will I get that money back? Their advertising is misleading. Further when you purchase a movie the clock is ticking. They require you to sell back the movie within 24 hrs. Why? I am then penalized a $1 day for every additional day I keep a movie that I purchased. Why? A major point of their advertising is the avoidance of late fees. But they are imposing late fees. None of the above points are explained in the subscribing process. To me this seems like misinformation. I am not a happy subscriber

This company tell you that you 'purchase' a movie for $20 and you would receive $19 when you 'sell back'. Yet, they charge you fee every day, meaning there is a rental fee!? Does this make sense? If you 'purchse' you don't pay 'rent'!!! I didn't read the small letters, so I was totally misguided. Please be careful to sell back within the day you borrow, because you are not 'purchasing', rather you are over charged for 'rent' with deception. I don't like any misleading advertisement. I am even more disappointed that I saw this company in the Christian organization I respect. It is truly disappointing.

What I do not find helpful is the above information that is completely misleading and does not state that I cannot watch a movie UNLESS I filter some sort of content/basically DELETE PARTS OF A PURCHASED MOVIE THAT I OWN! What if I purchase a G-Rated movie for which there is absolutely nothing to filter? What do i do then? Can I NOT watch the movie, yet do you still take my money $20? I don't want to change anything about ANY movie except perhaps delete a few credits that are of no interest to me. SO WHAT AM I ALLOWED TO FILTER WITHOUT RUINING MY MOVIE? WHY DON'T YOU EXPLAIN THAT TO THE CUSTOMERS BEFOREHAND?? You cease to explain anything in DETAILS AT ALL about us HAVING TO ALTER and/or DELETE PARTS OF a MOVIE we purchase in order to watch it because this is a HUGE NEGATIVE for most buyers! Other than that, I don't want to be FORCED to DELETE anything in a movie after I have PAID for an entire movie. This sounds like a hustle because you aren't giving us a choice when filtering is NON-NEGOTIABLE to be able to watch a movie...at least your customers are saying this because you! You do NOT explain what we are able to filter, leaving us dumbfounded to find out AFTER you have our $20!! Sadly, I got MORE information and really the ONLY important information about filtering from the CUSTOMERS and that is bad business from the start.. This is disappointing to me because it makes this whole deal sound like a scam to a new person who is trying to decide IF your service is or isn't worth it. To leave out these details but point out the other "fabulous" details of the $2 deal over and over to "sell" this service with important deals missing leads me to believe you are not honest. I'm not sure of this service because it sounds shady now. The instructions above are repetitive, yet you have ONLY CUSTOMERS EXPLAIN the little bits of how we ARE PERMITTED ONLY to WATCH PART of a movie when I would like to watch all the movie SINCE I WOULD THEN OWN IT FOR $20!!

To be able to watch a movie without content that can corrupt the mind and cause the children to question, is AWESOME!! This is a GREAT alternative to RedBox and OnDemand that cost anywhere from $3.99 to $6 per movie.

STOP. The app/website scammed me! I paid $20 watched a movie and got $19 back on my vidangel account after selling it back. It worked the first time, my credit card account was only charged $20. My second movie said watch for a dollar so I did it. I was only charged a dollar. Now for the trick. I got comfortable with paying a dollar so I didn't check my account the third time until later that evening. Supposedly I only got charged a dollar on my credit card because I had $19 in my vidangel account and every movie is $20, but when I tried to check my credit card statement I was somehow locked out with an, "unable to reach your provider message," while on the app itself. I finally checked it today and I had two $20 charges plus three $1 charges. I was charged a total of $43 to watch 3 movies. I haven't received any kind of refund and I can't even find the third movie on my purchased list from vidangel in order to sell it back. I did not get an email of my purchase or a receipt email like I did from the first two. Now I am waiting for some kind of outrageous charge that says I need to pay them another $20 for the third movie because it wasn't sold back within the 24 hours. This movie source is a scam and I can't wait till Monday to give them a call.

I am so glad I can finally watch movies which allows me to filter everything I don't want to see or hear, like profanity, blasphemy, language, nudity etc..

Love VidAngel! It is a fantastic service that allows you to screen movies and entertainment for the whole family. Great way to watch programs that you wouldn't watch with your 10 year old in the room.

We love this service. VidAngel allows us to watch movies without being bombarded with offensive material. We hope this company continues to grow and offer more movies with filtering capabilities.

I have been able to use VidAngel at a relatives house. I am impressed with how good their filtering is on movies that has some parts that are too intense for me. It does a really good job of keeping the movie in a cohesive storyline despite little clips being removed here and there.

I LOVED vidangel back when I could actually rent movies through it. I enjoy that I can use it while streaming through netflix/hulu though. I've only ever had a positive experience with this company

I love VidAngel! It is such a genius business. I am so sad about the lawsuit that limits what movies and shows they can filter. Their product really is invaluable and worth every penny.