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LAST UPDATED: April 12th, 2021

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7 Reviews

Review Breakdown

5 grade

0%

4 grade

14%

3 grade

29%

2 grade

29%

1 grade

29%

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Casey T

INSANE STRESS FROM SPECTRUM MOBILE! I thought cheaper prices was the sweet spot. No. The tech failed to apply my insurance. So the company is trying to stick me with the full price. I asked to speak to the store to tell the manager the techs REFUSED. Yes would not let the customer talk to the store so unprofessional. I had to argue with 3 people to get them to contact the store manager. I was exhausted. The manager never called. I called back several days straight. The manager never called. I had to buy an expensive phone out of pocket because the tech did not add my insurance. I went to purchase online but THE SPECTRUM WEBSITE WOULD NOT WORK. I was told well yeah it circles you back to the original page it happens some times. Then told me i'd have to risk my life to covid and go into the store since the web site did not work. Or risk my credit by giving techs at home my social security number. NO WAY I LEFT SPECTRUM LIKE A BAT OUT OF HELL!

2 years ago

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Dasha Directo Provo, UT

I've had Spectrum for a while now. The only main problem I have with it is that the cable boxes always seem to break or not work. I've had to switch my cable box multiple times. The customer service isn't the best, but it isn't the worst.

5 years ago

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Jack Bartscher

Low quality. Constant loss of signal. Virtually a total waste of time. I guess that is what we get for trying to save some money. Will stick to a satellite provider next time. What a joke!

3 years ago

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JR Suguturaga Orem, UT

Provides a good service but the pricing was too much for what I needed. It would have been better if there were specific packages that fit what I preferred or wanted.

4 years ago

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Betty L Kennedy Coos Bay, OR

It has been just great! Best I have had.

5 years ago

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WILLIAM POTTER

TOO EXPENSIVE TOO EXPENSIVE TOO EXPENSIVE

5 years ago

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Ann Orchard Park, NY

Not Happy with service addtional fees and poor service

5 years ago