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Westhaven Solar Reviews

Is This Your Business?
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Star Rating

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5 Reviews

Review Breakdown

5 grade

60%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

40%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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John Frederick Willow Creek, CA

We paid $35,000 for solar panels and were told we would pay less than $200 a year for PG&E. It turned out to be over $1200 in the first year. Westhaven said that they did not guarantee a dollar amount, just KWH produced. they admitted that the system did not produce enough and offered us $5800 based on KWH not produced over 20 years. The system is guaranteed for 25 years and the amount they were willing to pay was based on 13 cents a KWH which is what PG& credits, but PG&E charges 23 cents per KWH. Could they possibly have done anything more to discount the offered amount? When the inverter quit working, the representative wanted half of the $5800 returned as he had run up legal fees. What a horrible company to do business with.

7 years ago

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Don H Sacramento, CA

AVOID! Westhaven Solar at all costs! the field guys are ok, but their office and support team all need to be fired Terrible customer service, no follow up, no warning when they are going to show up giving 1 star because we can't give less Fair warning don't get screwed by Westhaven like we did

7 years ago