Wells Solar: Read 72 User Reviews From Real Homeowners

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Gill Smith San Antonio, TX

Great customer service and responsiveness, including our salesman. A couple of minor issues were addressed immediately and resolved.

2 years ago Edited January 10, 2024

Reply from Wells Solar

Hi Gill, thanks for giving us the chance to correct your issues and for your review. It means the world to us.

Jan. 17th, 2022

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Verified Customer

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Cathy Korton Temple, TX

Very good and most went without a hitch.

2 years ago

Reply from Wells Solar

Hi Cathy, we sincerely appreciate your review. Our team does their best to deal with the curveballs that can happen during an install so we appreciate your trust, patience and business. We looking forward to serving you for years to come.

Aug. 8th, 2022

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Verified Customer

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Marvin Campbell Killeen, TX

The best I have invest in. Friendly customer service

2 years ago

Reply from Wells Solar

That is a big statement for us. Thank you for your feedback, Marvin.

Aug. 8th, 2022

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Verified Customer

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Denis Brauchle Hutto, TX

Great product but customer service is a little hard to reach

2 years ago

Reply from Wells Solar

Thank you for your review and your feedback, Denis. We sincerely appreciate your review.

Aug. 4th, 2022

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John Karioki LA

Be warned! I spent 26000.00 on solar. The worst single purchase of my life. System never worked and they are very evasive in figuring out what the issue is. They hire cheap labor that doesn't understand the system. I'm selling the whole thing for 5000 just to forget about this idiots! I hope they get sued!

1 year ago

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Mark Buley Austin, TX

Wells solar is closed and has made off with my deposit. Buyer beware. Wells abruptly closed and left my project half-finished and has not refunded my deposit (6K) on an additional project. I have filed a claim with the FTC and AG office. Hopefully, justice is not too far behind them.

1 year ago

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Fred Sullivan Flower Mound, TX

Don't do it. Projects are oversold. Warranty charges $ 80 everytime they come out to repair the system. Parts are slow to come in. In my opinion this company is spread to thin to maintain their clients equipment and to install new customers equipment. Regards Fred S

1 year ago

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Bennie Cureton Austin, TX

I started looking for a solar company and signed with Wells solar in May of this year. I wanted panels and a battery. It is now December and the project has not started. I’m not sure this company should be voted in the top ranks of solar companies.

1 year ago

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Aaron Bujnowski The Colony, TX

Wells Solar was excellent. They made the whole process of getting solar very easy. I would highly recommend them!

2 years ago

Reply from Wells Solar

Thank you for your review, Aaron. Keep in mind that you can refer to your friends, family, and neighbors through our app and earn $1,000 per referral!

Jan. 17th, 2022

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Verified Customer

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Agatha Williams San Antonio, TX

They take long to return phone calls when they call them they do not assist you

2 years ago

Reply from Wells Solar

Hello Agatha, I'm having my support team reach out to you to see what we may have missed. I apologize for the lengthy return to your phone calls and the lack of support you experienced. This is not exemplary of what we strive to deliver to our homeowners.

Aug. 12th, 2022

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Verified Customer

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Steven Wayne Ennis Temple, TX

For the most part been very responsive. To my requests

2 years ago

Reply from Wells Solar

Thank you, Steven. Our team is on it when it comes to making sure you're taken care of and at an efficient pace. We appreciate your feedback.

Aug. 8th, 2022

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Verified Customer

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Joseph R Leslie Azle, TX

Rough and very very long install experience with poor communication

2 years ago

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bill penny Los Angeles, CA

wells took my money and did not install the solar panels as agreed to tried to contact them in many ways no answer signed contract on 8-3-23 . called ferren w and she will not return my calls

1 year ago

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dawn bowles

They ripped me off in 2016. I sued them and won. Now, my system is broken and they are ghosting me. They will not honor their warranty. I would not recommend this company at all

1 year ago

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Lynn Bastrop, TX

We had panels installed and two free fans. The fans stopped working and they will not fix them unless we pay hundreds of dollars...... Because they were free.

1 year ago

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Stuart Smith Fort Worth, TX

Everything was taken care of and fixed immediatly if i had any problems which i have had very few.

2 years ago

Reply from Wells Solar

Stuart, we really appreciate you taking the time to review Wells Solar. We look forward to serving you for years to come.

Feb. 2nd, 2022

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CJ Lab Dallas, TX

Very helpful. Much informed. We really appreciated the info!

2 years ago

Reply from Wells Solar

Thank you for taking time to meet with us, CJ.

Feb. 14th, 2022

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anupam sumessur Baltimore, MD

They are very knowledgeable and gave me a thorough presentation of what I could expect.

2 years ago

Reply from Wells Solar

Hi Anupam, thank you for taking the time to meet with us. We'll be here to answer any questions you may have!

Jun. 22nd, 2022

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Daniel Garcia League City, TX

Jessica was very helpful. Her customer service was great.

1 year ago

Reply from Wells Solar

Thank you for taking the time to review Jessica and Wells Solar, Daniel!

Jul. 28th, 2023

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mary laborn Mesquite, TX

No pressure from sales. Very thorough and knowledgeable.

2 years ago Edited January 10, 2024

Reply from Wells Solar

Thank you for your review, Mary. We strive to make the switch to solar an informed, no-hassle, and simple choice.

Feb. 15th, 2022

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Verified Customer

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Richard Arlington, TX

Never there when you text and didn't reply

2 years ago

Reply from Wells Solar

Hello Richard, we have attempted to reach out to you privately. Could you please pass along your email and last name so I can get your concerns over to our support team.

Nov. 16th, 2022

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De Sossamon Fort Worth, TX

Out of business. Stolen 15,000. From us. Waited a yr and a half. Still no batteries

11 months ago

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