V3 Electric Reviews

Be very careful if you decide to purchase your solar system from V3. I made that decision the past September after giving it almost a year, I have a $20,000 system on my roof and see very little change to my SMUD bill. The sales rep was a fellow named Leo who bordered on incompetence. As I was waiting for work to start, many weeks into the process I received a $4,000 change order. According to their Customer Service Department, Leo knew about the change order for five weeks but failed to send it to me, when I received it via an email from the company, I immediately called Leo to find out what was going on. He immediately tossed his customer service department under the bus and blamed them. I realized I have made a mistake in selecting V3. When I called Leo’s manager, a fellow named Dante, he told me what a great guy Leo is. I am not looking for a friend, I was looking for a competent sales person to manage this project. Their Customer Service department was always very responsive, but when it came to getting the system up and running apparently they have not worked with SMUD enough to know their requirements and delayed the system being turned on. How is it you sell solar products and do not have a complete understanding the requirements of the local utility? Now the system is up and running, my SMUD bills haven’t some much of a decrease. Working with their Customer Service Department I sent them a copy of a current SMUD bill and they told me they would like to monitor the system. This was back in May. My recent requests with a copy of current SMUD bills have gone unanswered. I understand things are challenging due to COVID-19, but not to respond in any fashion is unacceptable. So now I have a $20,000 investment in a solar system seems to be woefully under engineered to handle my electrical needs. I did everything right with the exception of choosing the right company. If you are looking for a company to handle your Solar purchase, please heed my cautionary tale and look elsewhere. Unless they ever decide to get back to me with some help as getting my solar system to supply the power they promised, I would say avoid this company at all costs. If they are still in business and decide to fix this for me, their customer I willl update this review.

Started 8 months ago……no savings!!! They have been here 5 times in last 2 months and still not working!!! Yesterday they said they had to remove the panels, check the numbers and put them back up on numbered order.?? It truly does not seem that anyone knows what they are doing…..other than adding to wear and tear on our roof!!!! Again, it has been 8 months and still not working. Still paying on average $550.00 per month. The employees that come out are all fine, but no one corrects the problem. I would not recommend, had been nothing but headaches