True Renewable Energy Reviews

I had True Renew load up my roof with 19 panels. I definitely generate an excess of energy in the spring and summer, and that's with charging my EV and blasting my AC on hot days to 69 degrees at night... It's nice.. PG&E also gives a generous check to account holder for owning an EV (it was $800 in 2019), PG&E has definitely hiked their rates so it's easy to burn through electricity even though my usage hasn't changed. Regardless, the process was quick and easy, installation only took 2 days. I've had these panels now for almost 4 years and they're great. One of my inverters went out, I contacted True Renew and they sent out their engineer Rick I believe his name was, who is very knowledgeable, he ordered the part and installed in about a week or so. Company sent me a check to cover my PG&E bill the month that the inverter went out. Nice people in the office they always kept me updated.

I was looking for someone that can get me a solar system but not ripping me off! I had true renewable energy come by and give me a bid and the rep Angel suggested 16 panels Financing was smooth and they presented me with options that fit me all for 0 down!!! After beginning the project their company kept me updated and after about 5 weeks I had my solar system up just waiting on PG&E to switch it on! Amazing service will recommend to anyone that's looking to save money and get efficient.

I had an excellent experience with TRE! They gave me a deal I couldn’t resist, way better than my last offer and they had more to give!! I was very pleased with the sales rep Ryan he came in very professional, an extremely heart warming individual. Tended to all our needs and expectations. The installers were great, clean and fast! The company exceeded their expectations with me in following up and giving me updates along the way as often as possible. I’m very pleased and I’m now looking forward to getting some more things done with them. Would def recommend!!!

Bought solar from them 2 years ago. Waited to make certain there was no bill after and I'm not paying any hidden fees like my rep Mike told me. He was 100% correct. Built a relationship with since he came to my house and I see mike as a friend now. True renew is an amazing company and very personable. Definitely

I had a great experience with True Renewable Energy! They were very polite and courteous. They answered all my questions and were extremely helpful. Not pushy and very informative. Will definitely return if I need any home renovations and would recommend to friends and family!

this company makes you feel like part of the family they answered every question from start to finish i felt so comfortable with everyone i talked to in the company !!! very glad i chose to do business with this company ! if i need any other energy upgrades i will chose True Renew Energy again

Really great company, I'm glad i chosen them. They were very kind and professional, The specialist was very knowledgeable and friendly. They did excellent work. The quality of there products are amazing, I am definitely satisfied and would recommend them to everyone!

They did my roof. Bic my sales rep was very attentive to my needs and concerns and put me at ease. I have a 1920's Victorian and the roof has a very steep pitch. He assured me that they have experience with this sort of project. They finished work last week. Looks great!

True renewable really helped me out. They got me the best deal for the best price which was way cheaper than the 3 other quotes i got . On top of that the rep was so nice and helpful explaining everything in detail so i can fully understand. I love these guys best company by far!

Had an issue with them originally. But part my fault and they fixed everything and now I am happy. I have dealt with other installers who are cheaper, but make many mistakes. Thank you for everything

My experience with True Renewable Energy has been great so far, I am currently in the process of getting solar installed. The team has been great in communicating and making this such an easy process.

This company is terrible, extremely over priced and good luck if you ever need customer service. Sure someone answers the phone who says they will call you back but they never will. Also they use CaliforniaFirst Financing a non transparent fee heavy non bank financing company. You are not allowed to pay down your debt monthly so they can accrue interest and admin fees. It has been the most frustrating financing I have ever experienced. Usually when you finance the company actually wants to give you a way to pay them back. They call their financing a "bond". I called to get my pay off amount and was told it would be sent via email in 5-7 days. I told them I was considering a class action law suit due to their shady practices and I received it within an hour. The pay off amount included a $2,221 issuance fee? What the heck? I called the supervisor for customer care and of course she only works until 12:30pm and would be back the next day. I called before noon, left a voice mail and never heard back. Just save yourself the headache, the feeling of totally being taken and poor customer care and go with another company. Our system is suppose to have a fancy app that shows you the panel energy production...if it's working and when it's not and you call no one will call you back. Zero stars if it was an option.

I hired true renewable energy on november 18, 2017. There sales people are good at lieing! Ryan and Chip sold us a product and we signed on. What a BIG mistake. The company has not completed the work. It is now 3 months later, and the company has been sloppy, careless, and completely unethical. They have literally put holes in the walls of my house, by moving solar boxes from place to place and have not repaired them. They refuse to call us back. We have left messages, written emails, and today I got a call from the owner saying that his company is not responsible for any of this. We were charged for installation of 5 skylights, and this was never done. The company, the people that work for them, and most of all the owner does not care. They will take your money and run! BEWARE. DO NOT HIRE THIS COMPANY