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Sunlux Reviews

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7.2

Overall Score

Star Rating

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4.7

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67 Reviews

Review Breakdown

5 grade

78%

4 grade

15%

3 grade

4%

2 grade

1%

1 grade

1%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Amanda Hemet, CA

I don't even know if my panels are working. I still receive electric bills right now so I really can't say I'm saving any money at this point. We were told that we were going to be shown how to use the app and how to track the panels but we haven't heard anything. We've had an issue with our breaker since installation and I've emailed and nobody has finished helping us with that so now we're branching out to get help elsewhere. I won't be referring Sunlux to anybody.

4 years ago

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Reply from Sunlux

Hi Amanda, sorry to hear that some of your issues were not resolved. Please email me directly at joe@sunlux.com and I will ensure that any outstanding issues that might have slipped through the crack get taken care of.

Mar. 8th, 2021

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James Valley Village, CA

I was under the impression that I would get like as zero dollar power bill based on all of the analysis done by the sales people and that's just not happening so I'm not as satisfied as I would like to be with the system simply because now I'm paying for the bill on the solar as well as still paying for a power bill of some sort so it's just okay.

4 years ago

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Reply from Sunlux

Hi James. We are very diligent in ensuring your system was designed with net zero cost. We are happy to review your utility bill and find out whether if we fell short or analyze to see where the problem is. Please email mike@sunlux.com and he will be more than happy to take care of this.

Mar. 8th, 2021

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Joe Riverside, CA

They are not very good in returning phone calls after they have been paid in full

4 years ago