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Sunfinity Renewable Energy Reviews

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5.7

Overall Score

Star Rating

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3.7

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10 Reviews

Review Breakdown

5 grade

60%

4 grade

10%

3 grade

0%

2 grade

0%

1 grade

30%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Larry Arlington, TX

the installers were professional. They did a excellent job. thjey even had an inspector from Sunfinity inspect the work done to make sure everything was done perfect. They picked up and cleaned up everything after. they even showed me how to monitor my system on my IPhone. They even called me to follow up after a few days and had another inspector to make sure Sunfinity did the installation according to city regulation and specs. I would used them again if and when I ever buy another home. I would grade Sunfinity with a A+ and recommend them to others. I hope Sunfinity will always have the same installers of this solar system. This way they would have the highest trained expertise and Sunfinity would consistently be always in great demand throughout the DFW area.

6 years ago

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Jonathan Vacaville, CA

superior service, polite and professional install crew. 325 cells, i selected what i could afford, not what they wanted to sell me. Other solar business only wanted to lease and gave a high cash price to discourage the buyer. very happy, clean instll

5 years ago

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Dave Francis Carrollton, TX

We had our Sunfinity solar array of 48 panels installed last year. We were very pleased with the whole experience. Everyone was extremely professional and very pleasant to deal with. We have generated 100% of our power requirements and can’t be more pleased.

6 years ago

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Jackie Plano, TX

I recently had a solar system installed on my house by Sunfinity Solar, I got one of the best prices in the DFW Metroplex, they were fast, efficient and easy to do business with!

7 years ago

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AP Houston, TX

We had our system installed in 2020. It was working fine until recently when it stopped reporting data to the Enphase server. This means that we are not getting any credit from our utility company for the energy that our system sends back to the grid. I have tried calling their 844 number - no answer and nobody returns the voicemail. Their website is down. I tried contacting the sales people who sold us the system - no answer. I found executives on LinkedIn including the personal assistant to the CEO. I contacted them - the Director of Operations replied saying that I should contact Enphase - I contacted Enphase who gave me a case number and confirmed that that Sunfinity need to send someone out to fix the issue. Now even after emailing 4 times, I am not getting any reply. Don't bother with them - zero concern for customer service after the sale is made.

1 year ago

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Mistreated customer San Clemente, CA

working with Sunfinity has been a very frustrating experience. First was the installation of the panels and the meters. I have a town home and when the 3rd party company Sunfinity hired, yes they do not use their own people to install and rely on 3rd party installers, the company started drilling holes and installing on my neighbors roof. Then they placed the meter boxes in the most convenient place for them, right next to the front door. Looked horrible, so I had them move the boxes. The company was in a hurry to leave as they had a bigger project to work on and make more money. So they were O.K with the lags poking through my ceiling and leaving the lags exposed. I had to make them fix all the mistakes, well when the first rains came take a guess. Yep leaks, 11 of them to be precise. 8 months later and still dealing with leaks. Company does not want to fix my roof, that was only 5 years old and no leaks, so we are heading to court.

5 years ago Edited September 14, 2021

Sunfinity Renewable Energy Logo

Reply from Sunfinity Renewable Energy

Hello. C. Johnson from our headquarters office has reached out to you, and will be helping you move forward on this. Thank you!

Jul. 7th, 2020

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Bob Bascochea Vacaville, CA

great job, no problems so far, good workers who put up the solar completed in 2 days, our adviser was also great, have had it for 4 months, great so far.

7 years ago

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TheMacUno Yorba Linda, CA

This company definitely made the transition from non-renewable to renewable energy simple and transparent.

5 years ago

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David Gutierrez Houston, TX

Great service and very friendly. They finished the job quickly like promised.

6 years ago

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peggy hernandez Apache Junction, AZ

From the salesman all the way up nothing but lies ripoff company electric higher now than was before they don't care

5 years ago Edited September 14, 2021