Sun First Solar: Read 44 User Reviews From Real Homeowners

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Verified Customer

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James Green

10 years ago I had Sun First Solar install a solar system and it has performed flawlessly. It was perfectly sized and generated all of the electricity that I needed during that time. My true-up charges with PG&E were $0 each year. I recently needed a new roof and had Sun First remove my panels before the re-roof and re-install them after. I also had them add a Powerwall 3 to my system. The Powerwall will give me battery backup during power outages and makes the electricity feed to the grid more cost effective by releasing the stored electricity to the grid during peak electricity cost times. This will help offset my increased electric use due to my new heat pump furnace.

3 weeks ago

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Verified Customer

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Keith Buckingham

Sun First Solar have been very responsive and efficient to work with. They worked fast to get our contract in before the NEM3.0 deadline in 2023. They interfaced very well with the roofing company to remove old panels, and install the new panels after the new roof was installed. They have also interfaced very well with the electrical contractor as our main panel was being replaced and there was a new set of conduits/gutters to interface to. They also worked with the fire department to have our installation approved so that setbacks and skylight clearances were negotiated and approved to give us the maximum installation area. Aran and his team have helped me to understand some of the other choices and tradeoffs regarding batteries, and implemented the equipment to make it easy to add additional equipment later as I assess my needs. Overall, I would certainly recommend them.

3 months ago

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Verified Customer

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Bev Marshall

Once we met with Kurtis and he explained everything to us, it was a no-brainer to go with the panels. It’s been over a year now and we are so happy. Because Kurtis was able to calculate the proper number of panels for us we did not get a true-up bill in January, we got a small credit. I recommend Sun First Solar to everyone all time, I tell to at least talk to Kurtis.

4 months ago

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Verified Customer

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Nathan

Sun First is a well established solar company in the North Bay. As an architect, I’ve seen their work on a clients’ homes, and I’ve seen how they are able to coordinate and communicate with the general contractor and others on the job site. When I was looking to install solar on my own home, I went with Sun First. There’s a lot of solar companies out there now, but I’d go with one who has experience and has been around as long as Sun First.

4 months ago

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Verified Customer

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Philip

Braden in sales was awesome to work with. He knows his products as well as the local market and was very efficient. The installation team was super efficient from start to finish. I've had my system for well over a year now with no issues! This is a good company to work with if your considering solar!

3 months ago

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D. Kim

Great customer service. Responsive. Transparent. Wyn is great and takes time to recommend what is best for you. Very trustworthy and reliable team. Thank you!

3 months ago

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Verified Customer

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Satisfied Customer

Everything I contracted Sun First Solar to do was handled well from beginning to end. I can't speak highly enough of my experience with the team. Communication was fantastic from the planning phase to final details. The sales team worked with me to make sure I was comfortable and satisfied with the plan, their installation team was quick and effective, their service team was able to assist me with some fine tuning after the fact. Here we are one year post installation and I am still happily not paying my power provider anything (!). I highly recommend Sun First Solar for anyone who needs a full service outfit to come and handle business. I will note that I have two neighbors who had systems installed in a similar time frame, both are highly satisfied as well. Thanks to the Sun First team for all their hard work and for making my house self sufficient. Regardless of the price of excess Kw/h, we are still producing more than we use and don't have to pay the man to exist any longer!

4 months ago

Reply from Sun First Solar

We appreciate your review. Thank you! We value our customers and appreciate the time you took to share your experience.

Sep. 24th, 2024

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Patty Glatt

SunFirst Solar in San Rafael, is a Marin based business since 1984. They have exceptional customer service. Competitors with lower bids used lower quality components and string inverters which is cheaper, but is less optimal because if one panel goes out, they all go out. Sunfirst was the only provider out of four I bid out that installs a microinverter. Another plus is they do. It su chas tract out the installation. All work done from start to finish are Sunfirst solar employees so there is always recourse if a problem arises. Larger solar providers subcontract installers who merely follow the design plan. This can lead to problems when an onsite modification is required and potentially serious problems with getting your final approval if something is not to code. They also have excellent warranty and customer service. See more about this below.

5 months ago

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Verified Customer

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Mark Goldberg

Our neighbor is a solar engineer for one of Sun First's competitors, and he said the Sun Power equipment offered was excellent, and he would not hesitate to install it on his home. Two friends of ours had recommended Sun First, and Sun Power equipment, and the entire process from sales presentation, installation, and final inspection was seamless, friendly and professional. Our system has been installed, and operating perfectly since December of 2021. The Sun Power battery storage system has been used about 8 times since completion, and it was the best investment that we've made on our home in these times of PG&E's PSPS's. I would absolutely recommend using Sun First to any family or friend. They're a great company.

5 months ago

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Verified Customer

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Jamie

Three part project: New roof, main electrical distribution box upgrade, solar collection/storage. Three contractors working and communicating together to provide excellent, coordinated service. Sun First was timely working within the availability of the other two contractors who needed to do their parts first. They provided very professional installers who worked efficiently, courteously, and left me with very good information on how to maximize savings with my new system. I am approaching 1 year since installation and am very pleased with the way the system has worked through grid outages and especially through the difficult months of December - March when sun time is at it’s lowest for this location.

5 months ago

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Verified Customer

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Jarani

We have worked with Sun First since 2004 when they installed our first solar panels. They supported our system and walked us through upgrading and replacing the panels when they were recalled many years later. Aran spent a lot of time making sure our warranty claim was honored. He has taken great personal care of us, and we love the security of the solar power we generate. After adding a Tesla Powerwall, we feel absolutely NO effects of power outages. Solar is the way to go, and Sun First is the way to do it!

4 months ago

Reply from Sun First Solar

That's so great to hear Jarani! We love to hear the long term appreciation and positive experience you've had with us. Thank you so much!

Sep. 24th, 2024

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Verified Customer

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Genki Ripich

They did a really great job. They showed up on time, they did excellent work, they finished on time, they dogged the PG&E department responsible for turning on the system and made it all happen for me. And then, after always said and done we had a storm one night and Kurtis came out the next day and checked everything even though it had been months after the install. He didn’t have to do that but that’s the kind of guy he is. Sun First Solar is the one and only place to go in Lake County. And, he designed exactly the right system for me not too large, not too small. At the end of the year at true-up I had generated $1600 more than I used so I am more than happy.

5 months ago

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Verified Customer

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vivian schneider

From the start to finish, this company is a class act! The initial contact with the rep, Kurtis, was educational, interesting, and fun. He answered every question, knew the product completely, made sure the placement was perfect for our house, and kept in contact while waiting for the installation. During installation, the installers were fast, efficient, very neat, and patient with explaining how the wall and the internet info worked together. When I had a questions about the process, I always got the answer quickly from the office, and once (believe it or not) the CEO even called to give me a detailed answer to a question. It's been several years, and the Walls are fabulous--we don't even know that there have been blackouts because they kick in immediately. Best idea we ever had!!

6 months ago

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Tom McCallister

Sun First installed our solar system about a year ago I couldn’t have been more pleased with the service. The crew did an amazing job. They made sure that it looked clean and done right and they were very patient explaining the system to me.

4 months ago

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Verified Customer

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John Berge

From their salespeople, to their installers and electricians, to their administrative staff, Sun First provides honest, expert and dependable service. They were recommended to me by a friend who looked at several solar companies, and I would not hesitate to recommend them.

5 months ago

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Jolie Jacobs

Every interaction with Sun First Solar was kind and helpful! Every person went above and beyond and loved what they were doing. We are so happy with the appearance, the ease, the lowered PGE bills, etc. We could not recommend them more and will use again if we end up at a different home. Thank you, Sun First!

5 months ago

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Tom

The folks at Sun First were extremely knowledgeable, professional, and pleasant to deal with. I especially appreciated their creativity and flexibility around the placement of equipment at our home. Their follow-through was terrific and workers arrived on time and cleaned up after themselves. Perhaps best of all, they were super supportive and helpful in guiding us through an understanding of state legalities and and required paperwork. We're thrilled to have a great working solar system and appreciative that the folks at Sun First made the process very smooth.

5 months ago

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Verified Customer

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Julia Cavanaugh

We had had a few estimates from multiple solar companies. We went with Sun First because when Braden came out he was so knowledgeable and had done his research on our house. No other company had the panels placed where he did for the maximum sun exposure. The team at Sun First, worked with our roofing company to do the new roof and solar install together. Within a month of the estimate we had them installing the panels and they were up and running immediately. We are so happy with our solar and had an amazing experience!!

5 months ago

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Verified Customer

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Jeff Tiedeman

They installed both my Tesla Powerwall and a new solar system, on separate occasions. SunFirst gave me a competitive price, decent timeline and quality workmanship. They were great to work with throughout, and Kurtis in particular was knowledgeable and always very responsive when I had any questions. They also installed a new solar heater for my pool and seem to be about the only local contractor that still does this. Couldn’t have been more pleased overall.

6 months ago

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Verified Customer

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Pete Gavin

Kurtis and his team were great to work with. They installed a Tesla battery for our Sun Power solar panel system. The job went really well and after it was completed, the support from Sun First Solar has been top notch. Whenever we have a question about the system, the app, or whatever, they have always been there for us. I give them my highest recommendation. Great company!

6 months ago

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Verified Customer

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Grace Godino

Outstanding experience from start to finish. I was amazed at how smoothly and efficiently SUNFIRST operates. The paperwork and financing was a breeze, the installation happened in a blink of an eye, and Brandon’s guidance throughout was warm, personal and so helpful. I avoided doing this project for years because I was leery of getting a hard sell or shoddy work. Instead I got a great investment in my house and NO power bills! Wish I had found SUNFIRST years ago. I reached out to them to leave a review because I was so satisfied. Highly recommend!

6 months ago

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Verified Customer

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Milton Davis

Sun First Solar installed my house Solar panels a few years ago I my monthly Electric bill has been reduced to zero the Electric company pays me for extra electrical back to the grid, I am prepared for electrical outages and off grid for Electricity. Sun First made this happen for Us. Very professional from their estimate to the installation right on the costs and on time, the installers were very professional and done in record time I highly recommend Sun First Solar for your Solar power needs Thank You Sun First! M. Davis Marin County CA

6 months ago

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Verified Customer

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Diane Winter

The workers were very knowledgeable, polite, and got a hard job done well! Highly recommend them to anybody.

4 months ago

Reply from Sun First Solar

Thank you Diane. We appreciate your review and recommendation.

Sep. 24th, 2024

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Sheri White

We absolutely love the customer service at Sun First Solar, everyone there is very professional and they are always responsive and answer any questions we had. We highly recommend them.

5 months ago

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Jon Duncanson

Everything about Sun First Solar was first rate. The process was smooth and easy, and they walked us through every step. No unexpected surprises. Everything first rate and professional. Great people. Great installation.

5 months ago

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John ORourke

Love my solar! Guilt free air conditioning... My solar bill is a fixed monthly payment as PGE bills skyrocket. The Sun First team was first rate from the first discussions to final installation. Couldn't be happier... thank you Sun First!

5 months ago

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Verified Customer

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Christian O'Neil

The installation team was very skillful and did a great job installing the panels and the additional electrical hardware. The app is very convenient to use and I haven’t had an electricity bill in almost 2 years. Plus I have the comfort of knowing if the power were to go out, my family will still be able to remain safe and comfortsble.

6 months ago

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Verified Customer

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Ryan Giesen

My experience with Sun First was easy and seamless. I worked with Braden and he was helpful, honest, and very transparent about the whole process from start to finish. One of the installers accidentally misplaced a box, but they came back out within a day to fix it. Great customer service and I'd highly recommend.

6 months ago

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Verified Customer

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Mike Baroni

From design to finish the job went perfectly. Great office and install crew. Love our new solar system. Generated 1.3MWh /last month alone. Highly recommended!

5 months ago

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Verified Customer

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3rdbeach

They were great from start to finish!! Worked within our budget, got what we were promised and the service upon completion was excellent! The system has been amazing with the extremely hot weather this year!!!

5 months ago

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Verified Customer

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Michael

Local company with competitive pricing. Great service. Installation complete in one day. They have their own installers. A good Local Company took with.

5 months ago

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Verified Customer

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davidinmarin

they were a pleasure to work with. The system is great. Braden has been incredibly responsive with many questions post install about how the system works etc.

5 months ago

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Verified Customer

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Bill Johnston

Good prices, communication, they take the extra step if needed, still available with any questions or issues. Also a locally owned business by a community member.

6 months ago

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Verified Customer

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Michael Hatfield

Sun First Solar is a knowledgeable, experienced company of high integrity. Their team members are qualified and efficient. I highly recommend this company.

6 months ago

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Verified Customer

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Olle Larsson Corte Madera, CA

The company representetive came to our home three times to assess the best way to do the installation on the house. I was pleased with the advice and calculations of our power need. The over all price is very competitive. Because the company is located in our county it is very easy to visit their office in case of any questions. Everybody is friendly and helpful. Would I use them again? Absolutely! I would not go anywhere else. Olle L. Corte Madera, CA

7 years ago

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Verified Customer

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Louise Owens

The personal service we received from Kurtis was amazing. He was very involved in every step of the project and went above and beyond.

5 months ago

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Verified Customer

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Joel Sklar

Excellent company. Up front education, installation, post install support. Woman CEO who actually answered the phone and was very helpful.

5 months ago

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Verified Customer

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Four Rescues

Response time from the team was fantastic. My son’s friend has Sun First. Never a problem. He highly recommended Sun First.

5 months ago

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Verified Customer

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Evan Sims

I liked working with a local company, my salesman lives in my neighborhood, and the y were able to update my solar pool heating as well. The experience was great! No surprises. Would recommend.

3 months ago

Reply from Sun First Solar

Thank you, Evan! We appreciate your review. We value our customers, especially our neighbors, and appreciate the time you took to share your experience.

Sep. 24th, 2024

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Verified Customer

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Melissa Tanda

Kurtis at Sun First Solar was very informative and friendly. He explained the whole process and was great at answering our questions, plus he was able to get our panels on earlier than expected!

5 months ago

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Verified Customer

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Tom Darms

The installation crew were spot on. No complaints. They were very informative and answered all of my questions.

5 months ago

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Verified Customer

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Greg Hanson

Good to work with! Solar is a valuable tool to reduce electricity cost and consumption.

3 months ago

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Verified Customer

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Klyce

Excellent service and value! The team was highly responsive!

6 months ago

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vin Chu

Very professional workmanship and on schedule.

5 months ago

Sun First Solar Reviews

Summary of Reviews