Southern Solar Systems Reviews

They installed the solar panels, but not the backup battery. Each time I call about when they will install the battery I get some type of excuse. I started getting a bill for the installation two months ago, the contract showed the billing to start in September. When I called the Finance Company, I was told that Southern Solar had reported that the installation was complete. The salesperson will not return my emails unless I call the company direct. When I do talk to the Salesperson, he will tell me that I should get the backup battery in a few weeks. His manager will tell me that the latest parts needed are on back order, and it will be several months before they will be able to install. The next phone call is that they have a list of installations that are ahead of my installation and that it will be several months before they can install the battery backup. Then the other is that they will keep me updated each week as to the status of the battery backup. The only time I hear or get an update is when I call them. Most of the time when I call the number there is no answer. When I do talk to someone, then I will get an email from the salesperson telling me that I will be getting the backup battery next week. He has told me that I got a rebate of $4,000, from the company. That was two months ago. I have not seen any rebate. So far I have sat in the dark during back-outs. One was at noon when the power went out, no power until the power came back on. This would not have happened if I had a battery backup.

Lie, lie lie...no savings...I have a loan payment plus an electric bill, last bill it shows a $4 savings. The loan payment plus the electric bill make it a total of more than twice of what I was paying for the electric bill before. I was told I didn't need any batteries...please don't be taken in like I was..I am 70 yrs old and was taken advantage of

I told sales person to do estimate and install on 120% usage. 1 year in it barely does 50%. So zero cost savings. Stay away from this company,