Solplicity Reviews

We have had our panels for close to a year I guess. Not real happy with the company. They told 13 panels which ended up to be nine. Not a great saving. They blamed it on the city inspector. (Rocklin, Ca). Yet I drive around the neighborhood and see houses of similar size with definetly more panels. Communication is terrible. They haven't even had the courstesy to call and ask how things were going and were we happy with their product. Our saving is pretty minute and that's fine. Would I recommend them? I don't think so. I will say their salesperson Carl was fine, and the installation company did a good job as far as it goes.

Although they seemed honest and upfront, they did not disclose that there would be a Solar Lien placed on the home. We only found this out when we were applying for a home equity line of credit and were told that there was a lien that put them ahead of the HELOC. To get this changed, we had to pay $125 to get it removed and then it would get put back on. If we go to sell our home and the buyers do not want to inherit the system, we are stuck and can't sell to that buyer. We were told that the contract would transfer to the new homeowners or if they did not want it, we could take it with us. NOT TRUE! Now we are having to pay a fee to remove this lien that we never were told about and have to hope any buyer wants solar. On top of that, the payments were not explained correctly to us. I am not saying they lied, but not divulging the information correctly is the same in my eyes.