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Solareum Home & Renewables Reviews

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Bruce Wertz Kennesaw, GA

Solareum (formally America Green Solar) was a huge disappointment. I would never use them again and would NOT recommend any homeowner to use them. They may be better in dealing with commercial installations. Solareum communication was horrendous. After they received the first payment it was like pulling teeth to get a response from anyone in the company. I sent many emails and voicemails with weeks and weeks of no response at every step in the process. Solareum missed every milestone they established. Only because I had a contact with someone in a separate company who had a direct line to the Solareum ownership, did any progress occur. If you decide to work with Solareum, I recommend adding language to the Purchase Agreement requiring reimbursement of all payments if the Project is not successfully completed in a defined reasonable timeframe following any permit approvals. It took them over 60 days to obtain required equipment following permit approvals and receipt of final payment. Numerous promised equipment delivery dates were missed. The equipment delivered was not what was discussed, but of equivalent specification. Other solar installers were able to obtain similar equipment within 10 days. They held up the completion of the Project by no less than four months (excluding any COVID 19 impacts)! Solareum is a middle man party – I would recommend finding a reputable solar company in your area to design, permit and install your project.

4 years ago