Solar Topps Reviews

I signed a lease in June 9, 2016, my sales rep explained EVERYTHING TO ME. I read the contact throughly and everything he said to me was in the contact. They offered ME a better deal then all the other I contacted 4 companies, 1 was only a leasing company so that was a no , some offered to match it.( I told them, you said this was the the best deal I could get, but now you are offering to change it. Why didn't you offer me this the first time?) I like that everyone who worked on my house and system actually works for the company, no 3rd party contractors. SunRun kept me informed on every part of building my system and how much longer it would take. They installed it in 1 day and was approved by the city same day, APS can out 1-2 days later and my system was up and running the same day on 9/18. I can go on my iPad and watch what it is doing, what I am using and how much I am saving. . I made the right choice. One more thing, they were the only company that offers that is you need to work on your roof , they will removed your system so you can fix it and reinstall it for FREE

Great customer service Jesse explained everything to us in detail several times. Our insulation took less than a month and we're up and running as of 3 days ago we purchased ours, with a great interest rate, would definitely do business with this company again it was seamless and professional.

Had panels installed Dec 2015. Installation was very good and customer service was excellent. Warranty was average for industry. So far, operation of panels have been more than satisfactory and I have been pleased. Took estimates from several companies and compared specs of systems and Solar Topps was significantly more economical.

Our sales rep was very knowledgeable and professional. The installation process was seamless and the crew did a great job. Solar Topps lost our paperwork before it was issued to the city or APS so turning our solar panels on has been delayed almost two months. Because of this I now have an extra two months of electric bills that I did not expect/budget for. I asked Solar Topps to assist with this bill as it is in result of their error. They claim that they cannot but not to worry because I will not need to pay for my panels until they are turned on. This still leaves me with an extra $1000+ expense that I had not planned for. Not only this, but my final electric bill and solar panel payment were due within days of each other. Solar Tops once again cannot help. Even though they promised 30 days bill-free. I understand that mistakes can be made but a company should do all it can to make it right. They should also be honest. I do not feel like Solar Topps did that and I really wish I would have chosen another company. Not only this, but the sales manager and Owner refuse to take ownership for their mistake and were extremely rude and unhelpful.

I went with Solar Topps because they were best priced. We got what we paid for. The owner (who doesnt appear to be from this country and the research I did on them indicated this) was arrogant and rude on multiple occasions. They say they are "locally owned" but they are shipping money overseas according to filings that I found through my tax office. I ended up cancelling after 5 months of unanswered calls, there office was closed at random times. I wouldn't surprised if they are out of business soon.

Salesman lied regarding the cost of the system. The electrician, Gilbert was rude and his appearance was dirty and unprofessional. The owner, Neal was very rude when confronted via telephone and accused me of lying and hung up on me when I tried to explain the problems. My roof now leaks. Stay away from this company if you want good customer service