Solar Power Energy by Sunpower: Read 36 User Reviews From Real Homeowners

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Verified Customer

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Pendar Los Angeles, CA

11 months ago

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Cory Christiansen Rancho Santa Margarita, CA

SUNPOWER by Solar Power Energy was great from day 1. The solar design and energy offset fit our families needs. The communication throughout the entire process was the best we’ve ever experienced with any home project. Lastly, SUNPOWER was the most economical system out of 3 proposals we received to fit our budget. If considering Solar, I highly recommend using SUNPOWER by Solar Power Energy to help with your Solar project. Thank you, Cory & Gina Christiansen

2 years ago

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Manager Manager West Hills, CA

We had many choices but we went with this company because of their knowledge ,expertise and helping us understand the process and their patience. It was a great choice we made I would highly recommend this company to anyone looking into solar

2 years ago Edited January 17, 2023

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AB Villa Whittier, CA

The service and quality of work has been superb! I've had No problems with the system and the service hasn't failed or had any hiccups. I do have something to ask, but I'd like to see if I can get a representative to contact me, its about referrals I have made. Thank you in advance.

1 year ago

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Alejandra CA

We’re very happy with Sunpower. They offer good pricing and great customer services. I highly recommend them. You’re saving money with the panels in the long run. Can’t go wrong with that!

1 year ago

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J. Lally Woodland Hills, CA

I hired Solar Power Energy because I know the owner, AND I trust him. But here is the deal: I got proposals from 4 companies (I know someone at each). SPE had the best price AND I really like the financing option AND the roofer they hooked me up with (I needed a new one) was fair priced as well as very comunicative. The roof was installed perfectly, the solar within a few days after and... I got interconnected within a week after (this is not typical and SPE has no control over this). I have been involved in clean energy for about 14 years and have see the worst. this experience was perfect (I am not all that easy to deal with). Special shout out to Tanya on the back end who kept the paperwork in check and the job moving at a fast pace. Got my first bill comparison. Last year Electric charge in LADWP was $975 (two months). this year same summer bill $68. BAM!!!

1 year ago

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George Sun Valley, CA

So far so good. It took a little longer then expected, but at the end things are falling in place. I basically dealt with my salesmen Daniel C all the time, who was very good, easy going and carefully listened to my suggestions. Every time I spoke to him he was very detailed in explaining certain situations providing me with pictures via emails. Because of him, from not knowing anything abut solar I became quite knowledgeable and I understand a lot more then before. I wish there are more people like him around. Thank you Daniel, keep up the good work. Now, we are at the end of the road except wrapping up with lath and stucco repair. And then at the end solar inspection and let the system go in circulation. I also dealt with Jesse and Jessica few times who were informing me of certain progress of the project. Thank you to both of them as well.

1 year ago

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Igor Fedenkov Canyon Country, CA

SunPower has most definitely exceeded my expectations. The process was seamless from the original consultation by Stan G, who went over all the scenarios, financials, explained the tech as well as described the company as a whole and why I should trust it. The project manager subsequently basically took me by the hand and walked thought every step, document, form, and appointment. They were flexible with my schedule, and performed very efficiently. A couple of times I had to call customer support, they answered immediately and had all the ducks in a row. The installation crew did amazing and on time, including very personal touches as to matching the paint for the wire tubing, to the house, etc. Inspections were done on time, and the system was up and running ahead of schedule. The power company was remarkably intime as well and we started using the system. There is an app also, which is user friendly and provides plethora of information about production and consumption, making it easy to monitor. Overall, a fantastic experience and I am recommending the company to my friends who don’t have solar yet.

1 year ago

Reply from Solar Power Energy by Sunpower

Hi Igor, your feedback is highly appreciated. Thank you so much for the review!

Sep. 11th, 2023

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Mary Lancaster, CA

The entire process was seamless, and I felt well-informed at every step of the way. Khristophe patiently answered all my questions and addressed any concerns I had, making me feel confident in my investment. I've noticed a significant decrease in my monthly energy bills, and in some instances, I've actually generated surplus energy that I was able to feed back into the grid – talk about a win-win situation! Furthermore, the aesthetics of SunPower's InvisiMount racking system is clean and top-notch. Their sleek and modern design seamlessly integrates with my home's architecture, enhancing its curb appeal. Unlike some other solar panels I've seen, these panels are truly a sight to behold.

1 year ago

Reply from Solar Power Energy by Sunpower

Hi Mary, we are thrilled to learn that you had a positive experience with us! Thank you for the review.

Sep. 11th, 2023

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Verified Customer

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MH Los Angeles, CA

Horrible customer service, lack of communication from the team, prolonged process due to errors and miscommunications. Multiple emails, phone calls, messages, and voicemails were left and after weeks that turned to months, we would finally get a response. There is a poor communication with the admin team and the team that comes out to do the installations and labor. Employees would randomly show up on our doorstep randomly early in the morning telling us that they had an appointment to be there but none of this was communicated with us. Multiple times we had to be the one accommodating them for showing up randomly and we had to constantly ask for an explanation or update on our project. Our project took so long to complete. It has been a year and we are still having issues. After our solar panels were installed, a month later it rained and we discovered that there was a leak on the roof after this installation when there was no leak in the roof before. We are still waiting for this to be assessed and fixed and employees are still coming randomly to our doorstep expecting us to accommodate and have someone at home when we already made an appointment for this to happen. The pitch for the sale of solar panels was greatly delivered but the promises of money back and strong communication were all false promises.

1 year ago

Reply from Solar Power Energy by Sunpower

Thank you for providing your feedback and letting us know about this issue MH. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will be reaching out to you to resolve these issues.

Sep. 11th, 2023

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Verified Customer

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Daniel Canyon Country, CA

If I could give a negative review I would. Install team was rude and damaged my property and months of non action by SunPower and completely ignoring my emails. Finally got some traction after 10 consecutive emails not responded by SunPower I CC'd the CEO and someone from his team reached out to me. Every step of the way has been painful. Regret ever signing up with them.

1 year ago

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Verified Customer

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Jeff Kash Woodland Hills, CA

The installation crew was excellent and the time it took to complete the job, was outstanding. The only downside was the lack of communication over the final inspection.

1 year ago

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Verified Customer

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Worldwide Services West Hills, CA

Extremely friendly, very knowledgeable with the product and the financing , it was a easy choice to go with this company

1 year ago

Reply from Solar Power Energy by Sunpower

Hi Worldwide, we are thrilled to learn that you had a positive experience with us! Thank you for the review.

Sep. 11th, 2023

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Verified Customer

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S V

Communication at every step made us feel comfortable and safe along the entire process, we are so happy to have chosen SunPower.

2 years ago

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Verified Customer

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Holly Cardone Fullerton, CA

From the first approach, sales person, Bobby, and installers the people of Sun Power were so easy to work with. The best! Highly recommend!

2 years ago

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Lisa Mattice Los Angeles, CA

Though the process from start to finish was a while, our representative Al O was always very helpful and thorough. If we ever had any questions he was always available and got back to us right away. The system installation was also pretty smooth. I hope the system works well for us, and hopefully saves us money!

1 year ago

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Pamela Hargrove

Usually I don't open up for a door to door salesperson, but with his cowboy hat and suit Khristophe was truly unique, so I listened. Turns out SunPower is actually an awesome company! Got my system installed in less than a month even though he said it could take up to six months. Great job!

1 year ago

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alexis@inputon.com Santa Clarita, CA

We had an amazing experience from the very beginning. The sale team lead by Stan was very impressive and his knowledge and expertise were unmatched! Installation process was better than we have expected, and we have recommended Sunpower to our family and friends.

1 year ago

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Verified Customer

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Rigo Carson, CA

Overall was a great experience dealing with Sunpower and their team. Excellent job from my solar advisor, Hector M.

1 year ago

Reply from Solar Power Energy by Sunpower

Hi Rigo, we are thrilled to learn that you had a positive experience with us! Thank you for the review.

Sep. 11th, 2023

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Verified Customer

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Jared Rahmani Mission Viejo, CA

Very pleased with the customer service and the effective and communicative process. Would refer to others.

1 year ago

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Verified Customer

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Bobby Rahmani Mission Viejo, CA

Great experience with initial consultation to installation, the entire process was seamless and absolutely will refer

1 year ago Edited December 2, 2022

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Jignesh Tustin, CA

i go for the 8 kw Syatem and prodcuce only 6kw.got reply from project cordinator that techincal team will contact me but after 1 month still no one bother contact me.very upset

1 year ago

Reply from Solar Power Energy by Sunpower

Hello Jignesh, thank you for taking the time to write this review. We are sorry to hear that you had a poor experience. We want to make it right so we will be giving you a call to learn more details about your experience.

Sep. 11th, 2023

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Ricardo Enriquez Los Angeles, CA

The professionalism, the information provided regarding the system. Managed expectations on both ends. Excellent customer service.

11 months ago

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Roman and Maria Brun Redondo Beach, CA

I had a mixed experience with Stan from SunPower. Initially, Stan was pleasant during the sales process and convinced us about their product. He even mentioned a $1000 gift card after the solar installation. However, despite his assurances, we never received the promised gift card. Stan initially claimed we'd get it within 5 weeks of installation, but it's been more than 5 weeks and we're yet to receive anything. Worse, he's been unresponsive to my texts about the issue. This has left us feeling disappointed and deceived. Regrettably, I now feel compelled to share my experience in an online review to ensure others aren't misled in the same way we were.

1 year ago

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Worldwide Exotics San Dimas, CA

Alex was very helpful with all information regarding our installation. He was always available to me during and after the installation. Great customer service!!

1 year ago

Reply from Solar Power Energy by Sunpower

Hi Worldwide, your feedback is highly appreciated. Thank you so much for the review!

Sep. 11th, 2023

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Verified Customer

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Dmitry Segal Southampton, PA

Great company to deal with. Saved me half of my electric bill. Highly recommend

1 year ago

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Greg Egbuogu Canyon Country, CA

Have had nothing but issues during and post installation. Have had zero assistance from my project coordinator and has failed to follow up with me numerous times. Currently my system is still not reporting correctly in my app and I don't have 100% confidence that the system is actually performing correctly but I have not been followed up with to schedule a tech to come back out.

1 year ago

Reply from Solar Power Energy by Sunpower

Thank you for providing your feedback and letting us know about this issue Greg. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will be reaching out to you to resolve these issues.

Sep. 11th, 2023

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Vipin Tiwari

I was working with Cory C as a sales rep for my solar project. He was very responsive at the beginning but once I signed the project, he simply vanished from the picture and I kept following up with him with no response. Eventually, despite my best effort to work with him and his incompetent colleagues, my application couldn’t be submitted on time to be qualified for NEM2.0. He kept assuring me that everything is in order and nothing to be worried about while doing nothing in the background. I would never recommend him or his company.

1 year ago

Reply from Solar Power Energy by Sunpower

Hello Vipin Tiwari, thank you for taking the time to write this review. We are sorry to hear that you had a poor experience. We want to make it right so we will be giving you a call to learn more details about your experience.

Sep. 11th, 2023

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Verified Customer

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jim smyth Whittier, CA

all the people I dealt with very professional

1 year ago

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Verified Customer

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Zak Rahmani Irvine, CA

World class service and product from start to finish.

2 years ago

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Dan Ripley Rowland Heights, CA

Our sales rep (Stan), was great. We always were kept apprised of what was happening during the installation process.

1 year ago

Reply from Solar Power Energy by Sunpower

Hi Dan, your feedback is highly appreciated. Thank you so much for the review!

Sep. 11th, 2023

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Alireza Woodland Hills, CA

Since October 22 I start with them and last month they install the solar but still they didn't install fast car charger and all the solar panel still it's not in network and No help for save energy and help for electric bill just waste my time and ...

1 year ago

Reply from Solar Power Energy by Sunpower

Hi Alireza, Thank you so much for rating your experience with Solar Power Energy. We would like to make sure that your concerns are addressed. Our team will be following up with you shortly.

Sep. 11th, 2023

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Verified Customer

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Najiba

Great experience and would absolutely refer Bobby

2 years ago

Reply from Solar Power Energy by Sunpower

Hi Najiba, we are thrilled to learn that you had a positive experience with us! Thank you for the review.

Sep. 11th, 2023

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Patrick

Everything has been good. Still waiting on my promotional credit card otherwise happy with the whole process

1 year ago

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Yuri Lowenthal

Great communication during the process but none after it was done when I had questions.

1 year ago

Reply from Solar Power Energy by Sunpower

Thank you, Yuri! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 11th, 2023

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Hector Pacheco

Great experience! Professional work and planning.

1 year ago

Solar Power Energy by Sunpower Reviews

Summary of Reviews