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Solar in America Reviews

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6.8

Overall Score

Star Rating

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4.2

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170 Reviews

Review Breakdown

5 grade

71%

4 grade

9%

3 grade

3%

2 grade

3%

1 grade

14%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Laura Vigil Denver, CO

CUSTOMER BEWARE!!!!...CARL L OWNER OF SOLAR IN AMERICA IS A TOTAL SCAM ARTIST!!!...READ THE BAD REVIEWS NOT THE FAKE GOOD ONES...I'M NOT THE ONLY ONE HE HAS RIPPED OFF!!!...DO NOT DO BUSINESS WITH THIS COMPANY ..I HAVE TEXT MESSAGES , PHONE CALL LOGS & EMAILS TO PROVE ALL OF THIS .My initial review was great because they seemed very nice & I believed them...but after everything I rate solar in America -10.....EXTREMELY POOR CUSTOMER SERVICE....CARL L, THE OWNER, AVOIDS MY CALLS TELL ME HES IN A MEETING FROM 8:30 -5:30 THAT HE WILL CALL AFTER & HE DOESN'T...WHEN I CALL IT GOES STRAIGHT TO VOICEMAIL ....HE IS LIKE A POLITICIAN ..SAID WE WOULD GET A REBATE CHECK COVERING US FOR FIRST 18 MONTHS, A $50 GIFT CARD FOR A REVIEW, OUR ELECTRIC BILL PAID UP TO $500 & AN EXTRA $1000 SINCE IT WENT PAST 30 DAYS TO COMPLETE , STILL ISN'T UP & RUNNING SINCE JULY 1ST....HE SAID HE PUT CHECKS IN THE MAIL ON 8/23 ...STILL NOTHING...WE WERE ALSO SUPPOSED TO GET 2 NEST THERMOSTATS, LED LIGHT BULBS & WEATHER STRIPPING..... I HAVE NOT RECEIVED ANYTHING AT ALL & MY SYSTEM STILL ISNT UP & RUNNING. THIS COMPANY IS A FRAUD.... I AM CALLING NEWS CHANNELS AND A LAWYER.....DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!! CUSTOMER BEWARE!!!!!! I RARELY DO REVIEWS BUT THE PUBLIC CONSUMER NEEDS TO KNOW THE TRUTH!! PLEASE BEWARE AND DO NOT DO BUSINESS WITH FREEDOM FOREVER OR SOLAR IN AMERICA & DO EXTENSIVE RESEARCH ON SOLAR COMPANIES!! READ THIS IN ITS ENTIRETY. I HAVE EMAILS, TEXT MESSAGES & CALL LOGS TO BACK ALL OF THIS UP! I'M LOOKING FOR A LAWYER NOW. This company is a fraud. Freedom Forever has other smaller companies contracting & baiting customers with all these "PERKS" for signing up. I was baited by a Company called Solar In America dealing with Carl L who is a total fake!! He is nice at first to get your business then a fraud and VERY RUDE after he gets the contact signed and then you get nothing they promised once you are in the loan contract. THE MAN THAT CAME TO MY HOUSE TO SIGN ME UP WHO WORKS FOR CARL L, (TREVOR D), EVEN SAID HE HAD NEVER GOTTEN PAID FOR HIS WORK, WHICH I ALSO HAVE IN A TEXT!! I was promised they would give me a rebate check from them to cover the first 18 months of the loan for the solar panels, which should cover me till I got the Income Tax solar rebate all to put towards my loan which should make my monthly solar/electric payment $92. I was also promised a $50 gift card just for doing a review on Solar in America, which I did raving review at first but once I saw what was really going on I changed it to reflect the truth, and once I did Carl L was Very rude and said he wanted nothing to do with me and that Whitney F would handle everything from here out. She also seemed nice at first said she would handle everything and apologized for Carl's behavior. No more than a few days later she was also making false promises and avoiding my calls & they say they are working on it, the check is in the mail since 8/23 & they all avoid calls, texts & don't respond to anything. They also promised an extra $1000 for going over 30 days on the installation, but of course backed out after the fact. Lastly, I was supposed to get a solar package to help keep me energy efficient including 2 Nest Thermostats for my 2 furnaces, LED light bulbs for my entire house & weatherstripping. I HAVE NOT RECEIVED ONE SINGLE THING THAT WAS PART OF THE DEAL THEY GAVE WHEN WE SIGNED UP!! THIS COMPANY IS DOING A CLASSIC BAIT & SWITCH!!! PLEASE BEWARE AND DO NOT DO BUSINESS WITH SOLAR IN AMERICA OR FREEDOM FOREVER!!!! DIG DEEP INTO ANY SOLAR COMPANY BEFORE DOING BUSINESS WITH THEM DUE TO THE FACT THAT FREEDOM FOREVER HAS/HIRES CONTRACT WORK TO DO THE BAIT & SWITCH!!! ANYONE CAN CALL AND WORK FOR THEM? CALL THEIR PHONE # AND LISTEN TO THE OPTIONS #3 TO BECOME A FREEDOM FOREVER DEALER?? THIS IS VERY FRAUDULENT!!

5 years ago

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Reply from Solar in America

Thanks

Jul. 5th, 2019

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Tony Worcester, MA

PLEASE STAY AWAY from this company and also Solar in America Corp. Carl L has given me the run around for several months now. He provided me with a rebate certificate for $1,800 on 3/25/19 to cover the first year of service on my system, and I have been chasing him since 9/1/19 for it. He has on multiple occasions stated that the check was in the mail. I have this captured in private text messages from Carl directly. I contacted my representative and found out that he is no longer employed by Solar of America, and he is also in litigation for unpaid wages. I've also come to find out that Carl L is no longer a partner in Solar in America, and has opened his own company Solar in America Corp. He and his prior partner Sam R have their own legal issues that they are handling with miss managed funds. This company will offer you the world to sign up with them and as soon as you sign on the dotted line they will take your money and disappear. I'm still waiting on the significant savings that going solar is suppose to provide and its been almost a year. I'm going to look into a class action suit as I'm sure that Carl and Sam have done this to multiple customers, and continue to do so.

5 years ago

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Lexe G. Bridgeport, CT

Thank you for showing me what I would be in for in the future. I reached out to the company for a quote in the week of 9/16/19 and 9/23/19. I had to call Carl L on 9/23/19 to remind him to send me the quote. When he finally sends it on 9/24/19 it’s not what I requested. I said ppa and he sent me a quote for a loan. I call him to discuss and he says he will promptly send me the correct quote first thing Wed morning. I received nothing, I then email him at 1:15pm EST and he says "You will have it in your email inbox by noon PST. Thanks" That was Wed. It is now Friday 10:30am and still nothing. I guess they only want to do loans b/c they know they won’t be around for the next 20 years.

6 years ago

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Reply from Solar in America

Unfortunately we do not sell leases or ppa in the state of Connecticut. However, I can refer you to your local Costco for Sunrun or leasing reps. I am glad that you were able to find what you were looking for.

Oct. 1st, 2019

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JMC Apopka, FL

Carl L is a scam artist. They promise an incentive of paying the $1,000 or the amount of the first year of payments and do not deliver. They reel you in with lies and then subcontract the work to incompetent contractors. They have failed to obtain permits as well as fail inspections (the failed inspections were voided because the permit was designed for the wrong house!) I too am pursuing litigation against them along with quite a few other people. I'm currently paying out of pocket for a system that doesn't produce power and probably won't for months! Don't believe them go somewhere else these guys are the worst.

6 years ago

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Reply from Solar in America

After speaking with you today, Joshua, I am so happy that everything was able to be resolved with both you receiving your rebate of $1000 to cover your first 12 months of payments and the installation department is handling things to get your system running properly.
I, personally, apologize for any inconvenience.

Aug. 2nd, 2019

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Kennedy Pahoa, HI

Too expensive, no savings on energy bill, demands access to private property, energy can be taken into the grid with no permission or monetary gain to the property owner to

6 years ago

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Reply from Solar in America

Unfortunately in Hawaii, solar can be a tough proposition. However, we appreciate the opportunity to help you.

Aug. 23rd, 2019

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Mitchel Robinson Maggie Valley, NC

High cost, even with tax credits it takes between 18 to 22 years to break even. No return on your investment. Then it will be worn out before or by that time.

6 years ago

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Reply from Solar in America

Typically the real value of solar is the cost avoidance and long term dollar saving because eventually you will pay off system and the cost per kilowatt is less than what you are currently paying. I would recommend you have one of our representatives go over your individual needs and reevaluate your situation. Please drop us a line at or in our office at 310 867 1031. Thanks

Aug. 15th, 2019

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Bryan Palo Alto, CA

After waiting about 5 months, I finally have the system and panels installed, ITS NOT WORKING AT ALL, I'VE BEEN WAITING FOR A Technician to come and set or put my system online, I've followed the directions to the "t", no-joy, don't work at all, they can't even see anything on there side. But my first payment is due nect week and i'll be billed by PG&E also! and another thing, I was promised a $1000.00 discount? where is it. Just shaking my head,..sell something that works.

6 years ago

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Reply from Solar in America

You are mistaking Solar 4 America with Solar in America. We did not handle your solar project.

Oct. 12th, 2019

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JB Patterson, CA

Carl is a scam artist. I cannot find a company called “solar in america” on the California secretary of state website. He promised rebates and more, but never followed through. Its been months and he keeps promising “the check is in the mail” and how it’s “being sent overnight”. BS. I’m owed thousands of dollars and must go to court now. Pote of bad reviews recently!

6 years ago

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Reply from Solar in America

Good afternoon JB,
As of 8-20-2019 we do not have any clients in Patterson, CA, so I am not familiar with you or your solar project. Please give me a call at 310 867 1031 to verify who you are and to clear this matter up.
Secondly, if solar is on your roof and working you were installed by a license contractor and installer in the state of California.
Solar in America is a business licensed in the state of California. Please give me a call. ASAP!

Aug. 20th, 2019

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Jose Pulgarin Aurora, CO

Carl L and Sam (A) are scam artists. They took me for $30 grand. I am currently seeking litigation in the state of Colorado for breach of contract. Run from these guys. Ask yourself a question. Could you find either of these guys if you had to? They offer no information anywhere, and simply sell your information to a local installer. Please, please, please, do a little research and use a local installer. These guys will never set foot on your project so spear your self the headache. Reward offered for anyone who can provide actionable information on their whereabouts.

6 years ago

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Reply from Solar in America

Jose,
You purchased your solar project from guys from Blue Sky Solar & Roofing who were fired from working as intermediary sales guys. They knocked on your door and you choose to use them even after you had multiple problems with them including misleading home improvements offers. I tried to contact you multiple times to clear the issues up with back in November of 2018 and I stand by ready to help with anything that has to do with the solar installation. Please feel free to call me 800 781 4460. As we have completed successfull the solar installation.

You can direct any problems to Dan Mestas 720 625 9349and Neil or Alex Dorotik 720 980 4238 the people who came to your home and helped you from the start of your project.

I have also reached to you today to clear up any issue you may have. Please call me 800 781 4460 or email

Jun. 27th, 2019

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Eddie Guerrero Moreno Valley, CA

Everything was going well, except when I asked the to come to my house and explain the contract they Canceled. They called and said that their morning appointments ran late and they were too far to make it to our appointment. They promised to show up the following weekend, but the never showed up and they didn't even called or nothing. We were ready to sign and to have the solar panels up in our roof. Their loss.

7 years ago

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Reply from Solar in America

Unfortunately, we do not have a spanish speaking representative in your area to adequately explain the pro's and cons of a Prepaid Power Purchase Agreement or Lease proposal that you requested to you and your wife in person. We would not want to move forward with any person or family without adequately being able to explain the solar project and the process for going solar. We apologize that could not assist you.

May. 15th, 2018

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Devin Wieseler Hartington, NE

I was in contact with one of your reps and sent them the total square footage of my property but never got back to me on a quote.

6 years ago

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Reply from Solar in America

We apologize for any inconvenience. I will have a representative reach out to you ... ASAP!

Aug. 19th, 2019

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Mike Brooks Dumfries, VA

The salesperson texted me one night after 11pm to ask me when a good time would be to talk on the phone the ne t day. I told him to call me around noon the next day. I never heard from him that day, or since. Therefore, you get a one(1j star rating.

6 years ago

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Reply from Solar in America

We do not service the state of Virginia. I am sure you are mistaking Solar in America for a company with a similar name. Thanks

Mar. 28th, 2019

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Robert Nason Altoona, FL

Did not show up first time or call,2nd time I did get a nice man but could answer my cuestions.,3nd time did not show.4time they were sending there best man,very best as told to me by owner,then talked to dispatch, where I was told that the best man was on his second week.I cancelled, I am 79, can not wait for them to learn it

6 years ago

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Reply from Solar in America

Good morning Robert, I apologize for your bad experience however it was not with Solar in America as we do no have in home representatives in the State of Florida. And, there are multiple companies with similar names but you did not ask for assistance from us. I would be happy to assist you via our interactive account department and answer any questions you may have at 800 781 4460. Please ask for Carl Lee. Thanks

Mar. 7th, 2019

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Betty Bakersfield, CA

They don't take any repairs that are necessary

6 years ago

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Reply from Solar in America

We handle all repairs as needed in the installation of repairs. Please send a email to or give me a call at 310 867 1031. And, we will help. Thanks

Aug. 19th, 2019

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Diane Lakeview, OR

I was never contacted after several inquiries

6 years ago

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Reply from Solar in America

I apologize that you were not contacted. However, Solar in America does not service the state of Oregon. Are you sure it was us you contacted?

Aug. 15th, 2019

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Steve Brookfield, CT

Requested info on solar options twice and haven’t got any response back. I will be moving on to another company.

6 years ago

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Reply from Solar in America

You are mistaking Solar in America for another company as we have never received a request form you.

Jun. 27th, 2019

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Daniel Spooner Marlton, NJ

As they were rated highly, I was looking forward to hearing their proposal but they never called.

6 years ago

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Reply from Solar in America

Mr. Spooner, I reached out to you multiple time with no answer. I will try again tomorrow. Thanks

Oct. 1st, 2019

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Cloak Ringoes, NJ

They never contacted me via email or telephone. I only gave 1 star because you have to.

7 years ago

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Reply from Solar in America

You are confusing us Solar America or Solar 4 America. We have not received a request from you. Please give me a call @800 781 4460 or email

Aug. 31st, 2018

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Morey Bangs, TX

They never responded to my inquiry. Therefore no review is possible.

6 years ago

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Reply from Solar in America

Morey,
I am so happy that regardless of the delay in getting your proposal and information that you got the information you requested. And, things worked out for you going solar. Thanks

Aug. 2nd, 2019

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Don't waste your time Crescent City, CA

They lled and said they would work on a quote and call back, but no call back

7 years ago

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Reply from Solar in America

This response is reckless and disturbing as we have only received one request from a person in Crescent City, CA in the last six months and this person has not answered his phone or has a unverifiable phone number. If you are that person please give us a call at 800 781 4460. Otherwise, this statement is completely untrue.
--Carl Lee

Apr. 19th, 2018

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Roger Jordan, MN

Four weeks after requesting a quote and still waiting

6 years ago

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DP Denver, CO

We requested a quote and they never called us

7 years ago

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Reply from Solar in America

We apologize for any inconvenience this may have caused. Please re-submit your information or give me a call at 800 781 4460 as this is our busy season. Yet, I am sure we will be able to get you the information your were requesting. Thanks

Jun. 26th, 2018

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Never called? Lorain, OH

Never left a message for me if they even did call

7 years ago

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Reply from Solar in America

At the current time we do not service the State of Ohio. I do not have any information from a person in Lorain, Ohio to call back. We apologize for any inconvenience or misunderstanding.

--Carl

Apr. 19th, 2018