Solar Energy World: Read 630 User Reviews From Real Homeowners

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Ina Miller Severn, MD

It was an easy and quick installation, and their team was friendly and did a great job. Solar Energy World is a company that provides a long term solution that lets us to decrease our cost. However, there are no real benefits in myself or my family or my paycheck, but that we''ve got peace of mind that they''re producing clean green energy to offset the oil company. The suggestions that I would have is to do the cost comparison between what you are currently paying and what are you going to pay in a monthly fee. Also, the amount of energy that you are going to use during a specific time of the year and the long term cost of sticking with your current energy provider.

8 years ago

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Robert Randolph Laurel, MD

Our project management team was okay but there were issues with the roof. Since I couldn't go up, one of my neighbors who was putting on a new roof did us the favor of taking pictures of our roof. There were holes in the places where the installers had considered installing the panels. After they changed their position, they left the old holes there. It was a concern because there were also some damaged shingles and we thought water would filter through the holes. Apparently someone came to fix that but I haven't been told anything and since I can't access the roof I don't know what it looks like. Other than that I haven't really seen the benefits from the panels yet. My utility bill is still higher than the summer before when I had no panels. I wish they had advised me better about the position of the panels because I think the trees behind my house block the sun. They told me to wait a bit longer since the savings spread over the whole year but I'm just not happy with the savings so far.

8 years ago

Reply from Solar Energy World

We apologize that your experience was not optimum and assure you this is not typical of the customer feedback we usually receive. Please let us know how we can resolve any issues you may have.

Mar. 19th, 2019

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Matt

I wanted to save money on my electric bill, and I'm not entirely happy with the system they got me. The salesman said I'd get an extra hundred dollars a month by switching to solar, and that was true for the first month. After the following months, I was getting only an extra of 3-4 dollars a month. The installation process was fine, but the overall savings of the solar panels isn't worth it to me.

7 years ago

Reply from Solar Energy World

We apologize that your experience was not optimum and assure you this is not typical of the customer feedback we usually receive. Please let us know how we can resolve any issues you may have.

Mar. 19th, 2019

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Mike Ellicott City, MD

I would have rated them a 10 but apparently the installation has problems. Everything was great but apparently the system is underproducing electricity. Since I am paying an agreed upon fee based on an expectation of solar, I think I may end up paying more for solar than I did for the utility company's power. A technician won't be out for another month to figure out what's going on so I am disappointed to say the least!

8 years ago

Reply from Solar Energy World

We apologize that your experience was not optimum and assure you this is not typical of the customer feedback we usually receive. Please let us know how we can resolve any issues you may have.

Mar. 19th, 2019

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Anonymous Bethesda, MD

We chose them through a co-operative we joined and they already had Solar Energy World as their provider. The installation process was frustrating; there was a lot of problems and they had to come several times to fix it. I am not sure if that everyone who was involved had the skills that they needed to actually do the right job. As of now, we''ve been very happy, we have no electricity bills so we were able to cover more than we anticipated.

8 years ago

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N Aist Mechanicsville, MD

I didn't know anything about solar, but they got all my questions answered and they seemed to know what they were talking about. The installation went very well. I think I had a good discount somewhere on my electric bill. Other than that, I think they should get their act together organization-wise and do a little better at that, but I know it's a new project too.

8 years ago

Reply from Solar Energy World

Thanks for the feedback.

Mar. 19th, 2019

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Kirk Weider Silver Spring, MD

For the most part it was pretty good. We did have some difficulties at a couple of stages in the process, mainly in the interaction with the county and some issues with the permit. Solar Energy World sorted it out and we got it all resolved. The installation process was quick and efficient. We have seen that our electric bill is going down and we are more aware of the power that we are using.

8 years ago

Reply from Solar Energy World

Thank you for the valuable feedback.

Mar. 19th, 2019

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Kedem Kaminsky Centreville, MD

It was not very good to deal with their project management team. They could've been better. I think some very small little things mean a lot. They do not place a guard against the bottom of the panels, and they also need to evaluate where they put the panels, and how many panels the house needs. Besides all of that, I do have to say that my bill has decreased, and that's fascinating.

8 years ago

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Average

They damaged a item that is not replaceable in my attic during the install. They paid me for the damaged items, but it took a while took get it. My roof had a bad leak after the install as well, but they were fast to come out and fix that.

6 years ago

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John

Unfortunately, I've had an open service ticket and zero response so far with the company. The installation went well, however it was a bit drawn out longer than necessary. I'm not getting the energy production I was promised, and I'm not getting any response from the company for help.

7 years ago

Reply from Solar Energy World

We apologize that your experience was not optimum and assure you this is not typical of the customer feedback we usually receive. Please let us know how we can resolve any issues you may have.

Mar. 19th, 2019

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Susan

Installation went alright, they came and did a lot of drilling and banging. It took about two days. I think their equipment is good, but my control panel went bad shortly after they put it on, and they took quite a while to get a new control panel.

7 years ago

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Anonymous Pasadena, MD

Their customer service department is hard to reach. They aren't quick about dealing with problems. They wanted to spread the installation out over three days, but since installation my air conditioning has been struggling. I still haven't gotten that problem resolved with them yet. I find them to be a disappointing and unimpressive company.

7 years ago

Reply from Solar Energy World

Thank you for the kind review!

Mar. 19th, 2019

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Anonymous

They did a great job, it was really neat. But, the only thing is that I don't know if the panels generate enough electricity right now. I think they need to assess the usage of the customer, so they put adequate panels on the home to generate enough electricity.

7 years ago

Reply from Solar Energy World

We appreciate the feedback.

Mar. 19th, 2019

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Esther Bonner Aberdeen, MD

I wasn't completely clear about everything in the beginning but I figured it out. The installation was quick, easy, and professionally done. We have smaller electric bills, however I still have a few for the distributor. It was kind of an easy job.

8 years ago

Reply from Solar Energy World

Thank you for the valuable feedback.

Mar. 19th, 2019

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George Seweryniak Frederick, MD

I decided to go with Solar Energy World because, at that time, they were the only ones that offered the one year lease. Although the installation process was good, their management team was poor. They need to follow up on items as promised.

8 years ago

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Marty Beam

The deals and pricing offered by the company is what led me to purchase their product. Installation didn't go very well, and I had them come back twice to fix things they messed up. The equipment seems fine.

7 years ago

Reply from Solar Energy World

We appreciate the feedback.

Mar. 19th, 2019

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Celestine Rupert Owings Mills, MD

I signed up since they explained their product well and it looked like they could help me lower my bills. They have been very professional. I haven't had it long enough to see any benefits though.

7 years ago

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Dont know Chevy Chase, MD

On balance they are a good company that I would recommend. But, a little remiss in keeping customers informed. Further, it has been 10 pos since my system was running and I have still not received my MD subsidy payment

8 years ago

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Anonymous

The salesman gave a good presentation. The installation was not what I expected, the only thing that saved it was when I had an issue they responded quickly.

7 years ago

Reply from Solar Energy World

We appreciate your feedback.

Mar. 19th, 2019

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Ron

Sometimes it's hard to get a hold with customer support at Solar Energy World. The installation process was fine, and I think the quality of the panels and system are good.

7 years ago

Reply from Solar Energy World

We apologize that your experience was not optimum and assure you this is not typical of the customer feedback we usually receive. Please let us know how we can resolve any issues you may have.

Mar. 19th, 2019

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Emil Fakheri Baltimore, MD

Their price made me go with them. The installation process was perfect, however, right now I have problem with my system and I hope they could fix it.

8 years ago

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Dave Yeung Gaithersburg, MD

They were the most responsive in the terms if getting back to us, the quickest and they also offer the best pricing. It''s been excellent and our bill has decreased.

8 years ago

Reply from Solar Energy World

Thank you.

Mar. 19th, 2019

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Anonymous

Although the final product is fine, the installation process left much to be desired (the electrical work failed the county inspection).

6 years ago

Reply from Solar Energy World

We appreciate your feedback.

Mar. 19th, 2019

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Chuong

They are responsive and they call me back. I'm having trouble with the solar system which cannot be solved so I'm not happy with it.

7 years ago

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Brenda Clark Glen Burnie, MD

My experience has been fair. It does help me to save electricity. However, their lack of communication and paperwork process is inadequate.

8 years ago

Reply from Solar Energy World

We apologize that your experience was not optimum and assure you this is not typical of the customer feedback we usually receive. Please let us know how we can resolve any issues you may have.

Mar. 19th, 2019

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Salvatore J Cina Toms River, NJ

Salesman was excellent 5 stars but three stars on offer! Company does not accept coverage on home 32 because of far less production! Trinity covers both 32 and 44 ! In my case I like to put both under same! Also, others give 25 year warranty and lease! Still searching and doing research!

7 years ago

Reply from Solar Energy World

Many companies will install as many panels as possible and not care about the potential production. Every system that we install comes with a guaranteed production and we make tough decisions to turn away business when we know the production would be limited and cost our customer MORE than their current utility costs.

Aug. 15th, 2018

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John Dodd Ridgely, MD

So far my experience with them has been very good. Even the installation went well.

7 years ago

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None Baltimore, MD

I constantly hear clicking sound. Also the savings they promised not that great.

8 years ago

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Mr medley

couldn't explain why I haven't been converted over on my bill

7 years ago

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Michael Hyattsville, MD

The production on the panels are not performing as advertised

8 years ago

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N/A Ellicott City, MD

Monthly price is a little higher than expected when contract was signed

8 years ago

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Dale Dembrow Ijamsville, MD

Low or no electric bills. It's been great!

8 years ago

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Matthews Thomas San Antonio, TX

Didn't provide good information about how solar could reduce monthy electric bill.

2 years ago

Solar Energy World Reviews

Summary of Reviews