Simply Solar: Read 105 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

ef0ng South San Francisco, CA

I decided to go with Simply Solar because I felt they were the best company for my project: • Experienced, especially with installing solar on a stone coated roof • All work performed by Simply Solar’s licensed technicians • Great warranties on workmanship, products, solar performance, and roof penetration • Easy to work with • Very attentive to all my questions (pre-sales, post sales, pre-installation, during installation and post installation The entire experience was very positive from day one. Simply Solar kept me informed as if I was part of the team. All the communications were clear and easy to understand. If you have a question or need clarification, no problem, just reach out to your assigned project manager. The entire process took about four months from the first contact with Simply Solar to PTO approval and this was during the mad rush to get into NEM2.0 in 2023. Simply Solar took care of all the required paperwork for the city inspection and PG&E. The Simply Solar team assigned to my project were very polite, friendly, and professional. Very comfortable and easy to talk with and helpful in answering all my questions. Simply amazing; Simply Solar.

1 year ago

Reply from Simply Solar

Hi there! Thank you so much for taking the time to leave us such a kind review, we always appreciate hearing about customer installation experiences. The NEM 2.0 rush was such an unprecedented time for the industry, but I'm glad to know we were able to get you in under the wire. Please don't hesitate to reach out if you need any support, and enjoy your new system!

Jan. 24th, 2024

check_circle

Verified Customer

star star star star star

Tara & Cody El Dorado Hills, CA

Their website is easy to sue to get basic information. I had great reviews from friend so I looked into them. They were very diligent with their communication. From the moment I talked to them for the initial sale all the way to the end, they were proactive reaching out. I get a response the same day. The installers showed up early in the morning and they were all dressed professionally. They had great attitudes. I didn’t hear any cussing. They didn’t leave a mess. It was a day and a half. They technology was explained to me. I feel the whole process was explained to me. I was very impressed with their technical knowledge and they way they used that knowledge to anticipate things. There normal area is Santa Rosa Bay and I live beyond Folsom Lake and they drove two hours to me. It is worth everything.

2 years ago

check_circle

Verified Customer

star star star star star

Dale San Francisco, CA

When they did the first work for us at our home we liked it so we used them recently for another installation. They were very responsive to all our questions and kept us informed. The installation was an investment property and it went very well. We were delayed by supply shortages that occurred all over the country but they kept us informed about that situation and got it here as soon as they could. I'm not an expert on the equipment itself and the particular roofing material but according to my architect who looked at it, he thought that it was excellent. We're happy customers. We'll certainly use them again.

2 years ago

Reply from Simply Solar

We are so happy to hear you enjoyed your experience! Thank you for being a part of the Simply Solar family!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

Querido Gualala, CA

Simply Solar was responsive throughout the process, even as we waited several months for the permitting process to be completed. We're in a very rural out-of-the-way location and they came out to our home multiple times to provide additional info for the permitting office and to check on an unrelated electrical issue to make sure it wasn't related to their installation. They completed the job in a single day and left the installation site and surrounding area totally clean.

1 year ago

Reply from Simply Solar

Thanks for leaving us such a kind review Querido! As your neighborhood solar provider, it's our job and our pleasure to come to you and ensure your solar experience is as positive as possible! Please don't hesitate to reach out if you need any support, and enjoy your new system!

Jan. 25th, 2024

check_circle

Verified Customer

star star star star star

Bob Indig San Francisco, CA

We initially got a solar system including LG Chem battery from Simply Solar. Unfortunately the battery technology at that time did not support operating our heat pump. More recently battery technology improved to allow for operation of the heat pump. Simply Solar was able to work with the new battery supplier to come up with a non-standard solution that was able to use both the existing and new batteries to operate the heat pump during an outage. I appreciate Simply Solar to being open to come up with a non-standard solution for us.

1 year ago

check_circle

Verified Customer

star star star star star_border

Evelia Chavez Oakland, CA

I liked the sales rep who provided information and answered all my questions and I didn't feel pressured to pick them. I also really liked that they delivered on their promiss to get us into Nem 2.0 before the deadline and it was a really tight window. The installation was super fast and did not inconvenience me. One thing that could improve is the onboarding of the new system. I didn't know what was going on for a while, if it even worked. It would have been helpful if an appointment with someone to walk me through next steps and how to download the app to monitor my system. It had been sitting in my spam folder for over month and I wouldn't have known about it until I reached out.

1 year ago

Reply from Simply Solar

Hey Evelia! Thank you so much for taking the time to leave us such a kind review! We really appreciate hearing about customer experiences with our teams in the field, and suggestions like yours are how we continue to refine and improve our customer-focused systems. Please don't hesitate to reach out if you need any additional support, and enjoy your new system!

Jan. 17th, 2024

check_circle

Verified Customer

star star star star star

Kevin Santa Rosa, CA

Priced well enough and local, they have been very diligent about getting me information. They were in and out in one day for installation. They did come back for the inverter but they were very quick and solid installers. My consultant reached out a couple of months later to check on me which blew me away. I appreciated the guy I spoke to in the beginning. He told me what to expect and didn’t paint me a rosy picture. They did a good job painting a realistic picture.

2 years ago

check_circle

Verified Customer

star star star star star

Langley Sonoma, CA

All of the people involved that I've been in contact with were very pleasant and personable, helpful and knowledgeable and I've had very little problems to even have to deal with. It's just been trouble free and worry free. It was quite easy. Everything was done in a reasonable amount of time and everything was left clean and just everything was good.

2 years ago

Reply from Simply Solar

Wow! What a great review. Thank you for taking the time to share about your experience. We love to hear that you are enjoying your system!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

Ed San Mateo, CA

Their representative David was probably one of the best representatives I’ve every dealt with at any company. He was totally company. I’ve gotten quotes from other companies and they have been trying to trick me. He was upfront and very knowledgeable. All of customer servce s very responsive. They are always available. Everything went according to plan. It has worked out great.

2 years ago

Reply from Simply Solar

Thank you for the kind review and for celebrating our team! We hope you continue to enjoy your world powered by the sun!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

David Santa Rosa, CA

Simply Solar installed and placed in operation my solar in one day. I have had no problems with it since installation. The power delivered meets or exceeds what was quoted. The process was made easy by SS. They were always quick in responding to my questions and resolving any issues I had. I am very pleased overall.

1 year ago

check_circle

Verified Customer

star star star star star

Craig McCaleb Berkeley, CA

I have had Simply Solar install systems on my Monther in Law's house and on my own home. I am very happy with their work overall. From the sales presentation, to the communcation throughout the project to the actual installation and followup after, we had a very positive experience.

1 year ago

check_circle

Verified Customer

star star star star star

Jessie C Sonoma, CA

Once we started installation coordination between the crews was a little bumpy but it was fully done with all adjustments to the system complete within a month. We had a glitch with a vendor that was very annoying but resolved within 60 days. Quite happy with our system!

1 year ago

Reply from Simply Solar

Hi Jessie! Thank you for taking the time to leave us a review - I'm glad to hear that the vendor issue was resolved and that your system is up and running! Please don't hesitate to reach out if you need any support, and enjoy your solar savings!

Jan. 24th, 2024

check_circle

Verified Customer

star star star star star

Cathy Pearce Petaluma, CA

The bid process was easy, the installers were quick and explained what they were doing. the whole process was great. It is nice to work with just one company instead of a sales person, an installer company and possibly a third finance company, everyone is getting a piece of our money.

2 years ago

check_circle

Verified Customer

star star star star star

Tabitha Marblestone Napa, CA

The team was awesome. From inspection, proposal, scheduling to completion. We are very grateful for their guidance and expertise. Not to mention how patient they were with all of our questions. It's nice to be entering Spring with a new roof and shiny solar.

2 years ago

check_circle

Verified Customer

star star star star star

Jerry Windsor, CA

Everything from ownership down is good. They are nice to deal with. It has gone smoothly. The staff seams very organized. They are a local company that has been in business for a long time. They back up their product with a good warranty. I am very happy overall. They take care of us.

2 years ago

check_circle

Verified Customer

star star star star star

Waiman & Daisy San Francisco, CA

The rep walked me through the different products and made excellent recommendations and didn’t try to oversell me. He was a great person to talk with. He was knowledgeable and honest. All my questions are responded to in a timely manner. It works great for us. It is a high value. It has kept our energy costs manageable with covid.

2 years ago

check_circle

Verified Customer

star star star star star

Sue San Jose, CA

Simply Solar was not the highest or the lowest bid I got but their salesman was the most thoughtful assessing my needs. It works perfectly. I am very happy with it. I recommend them highly. Installation went smoothly. It was no impact on me at all. They respond to my calls immediately. They don’t put up barriers to get questions answered.

2 years ago

Reply from Simply Solar

Thank you for the kind review, Sue! It is amazing to hear your experience as we pride ourselves on being thoughtful and working with customers, like you, to provide the best possible outcome! Have a great day!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

Steve San Rafael, CA

Through all kinds of crazy home difficulties, they worked with me through it all. They continue to do so. We have been through four different phases and we have been satisfied with their work. They worked with the state of California. It is a very efficient system.

2 years ago

Reply from Simply Solar

We love hearing about efficiency! Thank you for taking the time to share your experience, Greg! Rest assured we will be here to support and answer any questions you may have now and in the future!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star_border

Anonymous Palo Alto, CA

One of their service engineers sat down with me and explained the whole process down to the technical details. They gave me a lot of attention. They are extremely responsive with both emails and phone. They showed up on time and finished the work sooner than promised. The inverter did fail one day after installation and we did have to wait a month for a new one.

2 years ago

Reply from Simply Solar

We are sorry to hear about your wait for the new inverter, but appreciate your patience! The industry can be tough with material shortages and technical errors outside of our control! Rest assured, we will be here if you have issues and do our best to provide solutions in a timely fashion! Thank you for taking the time to share your experience and allow us the opportunity to improve!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star_border

Heather Los Gatos, CA

A very good reputable company. Sometimes they don’t return phone calls but they were very professional with the installation. They explained everything though there is a learning curve and they could have explained it better. They did what they said they would do. The equipment is very professional. We are happy with them. It is a good value for our money.

2 years ago

Reply from Simply Solar

We are happy to hear about your experience, Heather. As we continuously look to improve the way we share solar education feedback like this is greatly appreciated! Cheers to your system and rest assured we will be here to answer any questions you may have in the future!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star_border

John San Rafael, CA

Working with them is a much more pleasant experience than working with the other solar companies. Their customer support is great when I moved they moved the project. It was quite astonishing but the follow up at the end is where I had difficulty. I am having trouble with my bills and they haven’t provided enough support to help me figure it out. I am getting 700 bills. Money is tight now.

2 years ago

Reply from Simply Solar

Hi John- Thank you for sharing about your experience. Our team would love to walk you through your True Up bills- give us a call or email us at support@simplysolar.com. We will do our best to provide a timely response and get you the information you are looking for!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

Rusty R

11 months ago

Reply from Simply Solar

Hey Rusty! Thanks so much for taking the time to leave us such a kind review. Glad to hear you had such a positive experience with Jeff and Ally, no surprises there as they're both pros. Enjoy your new system!

Jan. 17th, 2024

check_circle

Verified Customer

star star star star star

Russell Homer Los Gatos, CA

The only way thing we didn't like was the county permitting process which was slow but in fairness this was really due to the county. Simply Solar applied quickly and had to wait for responses from the government.

1 year ago

check_circle

Verified Customer

star star star star star

John Novato, CA

Competent, professional staff that provided us with a solar system that meets are electrical needs and drastically cut our electrical bill dramatically. No fuss, no problem just in , done, and connected!

1 year ago

check_circle

Verified Customer

star star star star star

Clarence Tam Pleasanton, CA

Excellent all around. Offered good price for great panels and install was fast and permitting process was streamlined on their side. Had a fragile roof and they were careful and did not ruin any tiles.

1 year ago

Reply from Simply Solar

Hey there Clarence - thanks so much for taking the time to leave us such a nice review! Our technicians lead the industry in training and certification, so it's no surprise to hear they were able to install without impacting your roof. Please don't hesitate to reach out if you need any support, and enjoy your new system!

Jan. 25th, 2024

check_circle

Verified Customer

star star star star star

David Morgan Gilroy, CA

Excellent installation of my backup battery system. It fully integrates with my generator, allowing the generator to recharge the batteries if I need to. Could not recommend them with more emphasis!

1 year ago

Reply from Simply Solar

Thanks for taking the time to leave us such a kind review David! Glad to hear we were able to come up with a design that integrated with your generator setup. Please don't hesitate to reach out if you need any support, and enjoy your new system!

Jan. 24th, 2024

check_circle

Verified Customer

star star star star star

Barry

Installation went smoothly. There was a minor issue with my circuit panel that they promptly fixed within a few days after I reported it. They were very responsive to my inquiries.

1 year ago

Reply from Simply Solar

Hi Barry! Thanks so much for taking the time to leave us a review. Solar installations can be quite complex but we strive to provide service and support as quickly as possible to ensure your experience is positive no matter what the issue may be. Glad to hear we were able to sort that circuit panel issue out quickly, and I hope you enjoy your new system!

Jan. 17th, 2024

check_circle

Verified Customer

star star star star star

Kunmi Ayanbule San Ramon, CA

David F with Simplysolar was amazing! He was very patient in understanding our needs and making you the system was tailored to them. He cut out all the BS and gave very good value. Would certainly recommend

1 year ago

Reply from Simply Solar

Thank you for the awesome feedback. We hope you love your system! Enjoy the savings from the sun!

Jan. 12th, 2024

check_circle

Verified Customer

star star star star star

Wayne Napa, CA

It has worked as advertised ever since it was installed. The representative was straightforward and nice. They got the job done. It was quick. We are considering getting a battery system.

2 years ago

check_circle

Verified Customer

star star star star star

Maura Sebastopol, CA

The sales person was very detailed and it met our needs. Every step has been easy. They were quick to install it and they were clean. My bill has been reduced considerably. It is a lot of money but it is for the long term.

2 years ago

check_circle

Verified Customer

star star star star star_border

Roberto San Francisco, CA

I haven’t had a single problem with the performance of the equipment. It hasn’t failed in the two years we’ve had it. The office person is very professional. I think there might not be as many workers. There were some scheduling issues but overall it was very fast getting it set up. It is very good.

2 years ago

check_circle

Verified Customer

star star star star star

Josh Belmont, CA

Simply is fantastic. They always respond within 24 hours or less to get back to me if I have a questions. They are also in front of questions before I have them. It has been smooth.

2 years ago

check_circle

Verified Customer

star star star star star_border

James San Jose, CA

Simply Solar was almost the least expensive solar option we audited. They also had the best warranty. Everything seems top notch even the inverters. They installed it to the local electric coordinates. They have been very responsive.

2 years ago

check_circle

Verified Customer

star star star star star

Eveline Petaluma, CA

They're very trustworthy. They give me very good customer support and the equipment works very well and the price is good. Install went very smoothly, took only a couple days. They're very responsible.

2 years ago

Reply from Simply Solar

Trust is what it's all about! Thank you for your review and for trusting us with your install!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

Alejandra Palo Alto, CA

So far I can trust them and I would recommend them. They installed the panels about two years ago. They are very competent. We enjoyed working with them. The only negative is the battery.

2 years ago

Reply from Simply Solar

Thank you for your review and for the kind words! We would love to hear more about the issues you are having with the battery, if you have not done so already, send us an email to support@simplysolar.com and we will do our best to resolve your concerns!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

Jesse Monte Rio, CA

They’re a great company. Everyone I’ve dealt with at the company really knows what they are talking about. They are very professional. The installers were polite and friendly. They installed everything how they told me.

2 years ago

Reply from Simply Solar

Thank you for the kind review, Jesse! Our teams are some of the best and we are so happy to have you as part of the Simply Solar family.

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

Jason San Francisco, CA

Excellent listeners and excellent communication. They help create a installation suited to my needs. It was clearly laid out. They stuck to their milestones. I am happy with the results.

2 years ago

Reply from Simply Solar

Jason- thank you for sharing about your experience! You can always trust we will listen and make sure you are happy with your system for many years to come!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

Patrick Los Gatos, CA

They were great and have done 3 systems for me. Always on time, and if there were any issues they dealt with them quickly. Would use again if i have the need.

1 year ago

Reply from Simply Solar

Hey Patrick! Thanks for relying on us for your solar systems time and time again, it means a lot. Please let us know if the need arises again, we're always happy to help you with solar!

Jan. 25th, 2024

check_circle

Verified Customer

star star star star star

David Farrow Chicago, IL

Professional, easy to work with. Excellent installation quality. Passed inspection first time. Lowered our electrical bill dramatically out of the gate.

1 year ago

Reply from Simply Solar

Thank you for the great feedback! We love our customers and love that you enjoy your system.

Jan. 12th, 2024

check_circle

Verified Customer

star star star star star

Zhengli Yao Walnut Creek, CA

They did my house quickly. I also like their commitment on providing free service of taking solar panels down and putting them back when the roof needs to be replaced.

2 years ago

check_circle

Verified Customer

star star star star star

Wylie Sheldon Geyserville, CA

Simply Solar has done a couple of roof-top solar panel installations for me that have worked very well. Their people are courteous, professional and competent

2 years ago

check_circle

Verified Customer

star star star star star

Anonymous Petaluma, CA

When I looked into it, I found the were providing the highest quality of equipment for a competitive rate. It has been easy to contact them when we needed to.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Greg Sonoma, CA

I looked into a handful of companies in the area and they had god reviews and they are a locally owned company. Installation was easy and quick. I am rather upset with customer service. I had a number of problems and it took me getting rather upset to get them to focus on it and resolve the issue. I have made comments trying to get an audience with the owner of the company and I’ve never gotten anywhere.

2 years ago

Reply from Simply Solar

Hi Greg- We do our best to get to all of our customer service calls in an efficient matter. If there is something pending, please give us a call and we will work with you to resolve the issues. Thank you so much for your patience and giving Simply Solar the opportunity to support you!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

Dimitri Cerruti

I was very satisfied with Simply Solar’s commitment to the project, their diligence, and how they kept me informed every step of the way.

1 year ago

check_circle

Verified Customer

star star star star star

Jim weber Petaluma, CA

The process went smoothly, and I was kept informed throughout the various steps. The cost and time ended up being what was conveyed up front

1 year ago

Reply from Simply Solar

Thanks so much for the kind words Jim - enjoy your new system!

Jan. 24th, 2024

check_circle

Verified Customer

star star star star star

Spencer Coster WA

Straightforward and easygoing sales reps, prompt and very quick installers. Overall a really easy process from start to finish.

1 year ago

Reply from Simply Solar

Glad to hear you had such a quick and easy experience! That is definitely what we hope to achieve with each installation. Thanks for the kind review, and enjoy your new system!

Jan. 24th, 2024

check_circle

Verified Customer

star star star star star

Marttin Rohnert Park, CA

It took over a year for me to get the money in place to purchase my system the simply solar team was very helpful guiding me through the process

2 years ago

check_circle

Verified Customer

star star star star star

THOMAS DUNCAN Alameda, CA

It was very easy to work with Simply Solar. Jeff was a knowledgeable salesman and Ally was very conscientious in coordinating the installation.

2 years ago

check_circle

Verified Customer

star star star star star

D Novato, CA

They delivered exactly what was in the contract. It was as promised. They installed how they said they would. I would chose them again.

2 years ago

Reply from Simply Solar

Thank you for your review! We will be here for the long haul should you ever need our services again! Cheers to a world powered by the sun!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

B Castro Valley, CA

Installation process went very fast and the foreman was very responsive to any concerns I had. It has been producing well.

2 years ago

Reply from Simply Solar

Love to hear about great solar production! Thank you for taking the time to share your experience.

Apr. 21st, 2022

Simply Solar Reviews

Summary of Reviews