Shinnova Solar: Read 83 User Reviews From Real Homeowners

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Verified Customer

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Tim Albright

I liked the staff they were very helpful with everything. Also had answers for any questions that I had. And the workmanship of the employees is outstanding. The quality of the products and warranty that they provide is out of this world.

4 months ago

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Verified Customer

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Jason Ward

Very easy to work with Shinnova Solar. They worked around my schedule and were very responsive to all of my questions. The materials were delivered and installed in a timely manner and they look great. Absolutely recommend them to anyone looking for a solar option.

4 months ago

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Verified Customer

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Kyle Gagnon Kansas City, KS

Shinnova was one of the few solar companies I spoke with that wasn’t pushy, didn’t try to oversell, and had by far the best warranty across the board. They were great communicating about the install which only took two days. I spoke with 7 different solar companies and I would choose them again in the future. 6 months after install and the system is working as expected. After one year we’ll really know if the actual production met expectations and if not Shinnova will add more panels for free. There was only one time when the signal from the gateway couldn’t report on production (panels were still working) and Shinnova quickly discovered it was a manufacturer’s software issue which was resolved within a few days.

2 years ago Edited January 10, 2024

Reply from Shinnova Solar

Hi Kyle, thanks for taking a moment to leave us a review. Our primary focus is education and sharing the latest information for customers to make the best choices for themselves. I'm glad you chose to make the switch to solar!

Dec. 8th, 2022

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Verified Customer

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James Oliver Lawrence, KS

They did a good job installing. Was done in 1 day as informed. Only issue we had was communication with when installation was pushed back and when tree service was pushed back we weren't told and had to reach out ourselves. When communicating with rep was made to feel we weren't understanding. I know delays happen but we should not be the ones to reach out and find out they are running behind. Would definitely recommend Shinnovabut I was not satisfied with the way I was made to feel.

2 years ago

Reply from Shinnova Solar

Hi James, Thanks for taking a moment to share about your experience. I'm very sorry to hear about the communication issue. If you feel you would like to discuss further, please reach out to me directly at (913)-392-8891, or christian@shinnova.solar. I'm very glad you chose to work with us, and we care that the process of going solar is a very easy, simple process. I really appreciate your feedback and we are already working to make sure this issue is fixed in future installations.

Dec. 19th, 2022

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Verified Customer

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Nicole Taft Oak Grove, MO

They were *very* thorough in every way. From the initial presentation to the regular communication - even the call about the upcoming tax credits and so forth. They've walked me through every step and been on top of the entire project 110% of the time.

2 years ago

Reply from Shinnova Solar

Nicole, wow, I'm so glad you chose to work with us! We do our very best to make the switch to solar as clear, easy and stress-free as possible. Thanks for trusting us with your home and congrats on your new solar system!

Dec. 8th, 2022

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Kyle Jackson

If I were going to install 100 more solar arrays, I’d choose Shinnova Solar for every single job. They were professional, courteous, and easy to work with from the very first meeting until they completed the job. As an owner of a small business that stresses customer service myself, I was blown away at how courteous they were. Every person I worked with at Shinnova was excellent- salesperson, project manager, and installers were all top notch. I try to keep my property looking good, and the installers went above and beyond to make sure they disturbed as little of my yard and landscaping as possible. You can barely tell they were even there. If you care about the quality of work being done on your solar project and on your home, don’t waste your time calling someone else. If there is a competitor out there that is as good, you’d have to search far to find them. And I’m certain no one could be better than Shinnova. They are truly excellent at what they do.

8 months ago

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Lee

We had a time sensitive and logistically complex installation, could not roof mount due to existing service entry far from rural residence, need to avoid livestock access, huge rock ledges that made it difficult to route our much preferred subsurface solar generation powerlines. We also had installed panel to power company 'issues' due to extremely poor cell service (modem connectivity at pole away from residence). We also had ONE bad panel which was promptly replaced after confirmation through Enphase that it was substandard. despite challenges, Shinnova Solar has done a good job and has great reputation in our rural area and in semi-rural install and also in our inlaw's install closer to more urban setting. Delay in approval due to being located in a remote area and Rural Electrical Cooperative was part of reason for delay in install.

10 months ago

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William

I was really happy with how friendly everyone was that I dealt with, how they kept me informed every step of the way through the setup process, and how quickly they were able to accomplish the installation. Everyone was very professional.

8 months ago

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Verified Customer

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Matt Bachman

Shinnova Solar was very easy to work with on my Solar System here at my property. Their sales person explained everything and answered all my questions &/or concerns. From sales to project completion, their staff kept me informed and the process went through without issue. My system has been up and running for just over a year now without any problems whatsoever and my electrical utility bills are practically nil! I highly recommend their company to install your solar system.

9 months ago

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Verified Customer

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Corey Lawrence, KS

After getting several quotes, I chose Shinnova because their financing+price was the best value for a good product with a better warranty than the others I considered. The sales rep was friendly, knowledgable, and helpful without being too pushy, and throughout the purchase and installation, they have communicated well, kept us informed, and done everything they said they would do on time. (Note that most of the time lag between purchase and installation and "turn-on" is due to waiting for city and/or energy company work (ie, permitting, inspection, meter installation) that's outside the control of any solar company.)

1 year ago

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Verified Customer

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Steve Cox

I contracted with Shinnova to install a solar system on my home two days after Memorial Day, 2023, and the system was activated on July 3. Every person I came in contact with from sales, to design, to project management, to installation crew acted professionally and courteously, as well as efficiently. They did not oversell the product but provided clear and accurate information. It was a much different experience from a different company that also made a bid on the job. It was clear that the company had a positive working experience with my utility company in Independence, Missouri. That helped expedite the process. The system has produced as expected during the first couple of weeks. I have no experience with warranty service after the install, but to this point I would give Shinnova a very high recommendation. If I were to do it again, Shinnova would be my company of choice.

1 year ago

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Verified Customer

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Raymond Billings Topeka, KS

Every step of this process (the installation, financing, technology/app tracking and tax filing) was smooth and effortless. I was a bit nervous about the network of contractors utilized but it was unwarranted. The solar panel installation took a couple months with several visits from the installers, electricians and Shinova reps - pretty painless overall. I'm a huge fan of the real-time data tracking app installed on my phone with several metrics to gauge performance. The installed cellular card occasionally has issues staying connected to the cellular tower in our neighborhood, which is more indicative of the poor cell tower coverage. However, the instructions for configuring the gateway through our wi-fi was pretty straight forward as a nice alternative. Additionally, this year's tax return was a very pleasant surprise and far exceeded what we expected. In fact, our experience has been better than promised from start to finish and beyond. We've been so happy to sing Shinova's praises to friends and family that my father-in-law opted to contract Shinova for his solar next June. We couldn't be more excited about our decision to go solar with Shinova!

1 year ago

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Verified Customer

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Linda Webb Blue Springs, MO

We have had our solar for over a year. Prior to choosing a company, I did research on solar companies. Shinnova ranked high on ratings and still does. Many HOA’s list companies if you go solar and they rank high there too. I am extremely happy with the inspection process to make sure our roof support was sufficient. Shinnova added support to our newer home to make sure it met standards. The app I have lets me see how my solar is storing in the battery back up. I have met people that have solar which they bought through door to door salesmen. Please don’t go there. Choose a company that’s been around and has a high rating. We are glad we did!

1 year ago

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Verified Customer

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Carl Greene MO

Shinnova Solar, Did great! They came to the house multiple times and went over the how much power would we need and how much the solar panels would generate. They went over many purchase plans and loans. They performed numerous inspections of the house and power system before generating plans and submitting them for approval. They provide weekly updates till the system was approve and then scheduled a date for installation. Then followed up with the web site for inspecting the system. They went the extra mile on helping with financing and with set me up with a tax person to help gain all the credits I was able to get. Overall, Shinnova Sola was great to work with and I highly recommend them and I have been telling all friends about them

2 years ago

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Verified Customer

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James Lanning (Jimmy) Lawrence, KS

James G. Came out and walked me through the process. Assessed how many trees would need removed to provide enough viable daylight to produce the amount of electricity I would need to be ahead of usage consumption most of the year. 80% or so I think. After about 8 weeks later materials were delivered. Trees were removed by professional Arborists. And the grid and photovoltaic panels along with the transfer switch and net meter enclosure were installed by their team in only two days. The electircal component installers did a small bit of damage in my drywall above the garage. But it was so minimal my friend just patched it for me before their guy had a chance to come back to get it fixed. I have received emails with the rebate materials enclosed and need to review and allocate all my tax return information to file thru turbo tax pro as soon as everything has been compiled. Overall I would highly recommend for your solar needs and have told at least 6 people to use them and tell them I sent them to ya. And I think some went forward with the deal. The level of professionalism their teams showed me was that they were good at their trades and took pride in a job well done. So far the meter has been installed. And the system works as intended. Just need to schedule my regular cleaning maintenance. And reap the benefits of going solar. For my wallet 💸 and the planet 🌎 and my child's 👶future. 10/10 🍿 5-star 🌟 🌟🌟🌟🌟 🌞 👍

2 years ago

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Alan Johnson Lawrence, KS

Shinnova was the first company to respond when I indicated an interest in finding out more about solar for our home. We sat up an initial meeting and the representative who spoke with us had me sold in a few minutes. All of the questions and doubts I had dissolved. The lower roof pitch was no problem, the roof in good shape, the lack of overhanging trees ideal. The. Initial quote for a 24 panel system was less than expected, but I gave COPD and require dedicatef oxygen at night. A backup battery system could be wired in to solve the problem. The cost concerned me but with tax incentives and other means the cost was excellent again. We signed up and they immediately started work on design getting needed permits and hooked me up with a project manager I could contact anytime for updates or questions. When i got worried about cost again i asked for a itemized breakdown and got it immediately. My concerns disappeared. When they began installation, it looked complex but was done in a few days visits and involved as many skilled workers as needed to keep the project on track. The operations manager even became involved due to somw unusual aspects concerned with my nightime needs. When it went live last September I had sn application on my crll phone to access and fine tune the system..which i do now daily. With exception of two winter months filled eith overcast, the electri company had owed me rather than me owing them..on the overcadt months the bill was under $20 I am delighted with Shinnova's response time, quality of workmanship, pricing, maintaining an open door for communication and followup. With the additional professional help they supplied at tax time, I am super happy with the adjusted cost. If you consider solar, begin your adventure " living on sunshine" with Shinnova. They are simply excellent

2 years ago Edited December 21, 2023

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kimberly cater

Overall the communication and follow through has been great. We just got our electricity bill for our first month since having solar installed and we couldn’t be more pleased. I highly recommend Shinnova Solar.

6 months ago

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Verified Customer

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Kimberly Phillips Blue Springs, MO

Everyone was so on top of everything and always willing to answer questions. Hannah basically maneuvered the HOA and city stuff for us, no worries for us!

2 years ago

Reply from Shinnova Solar

Kimberly, thank you for your response! We love when we can work with HOAs to make solar possible for you and your neighbors. Congrats on your new solar system!

Dec. 8th, 2022

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Verified Customer

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Joseph VanBiber Blue Springs, MO

Everyone was prompt and helpful. They kept in contact regularly. They have accounting services that make sure I get the most return when filing for taxes.

2 years ago

Reply from Shinnova Solar

Joseph, thanks for taking a moment to review your experience with us. We do our best to make sure every customer gets as much tax benefit as they can, hope its a nice big check for you. Congrats on your new solar project.

Dec. 8th, 2022

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Storm Thompson

I had a very good experience overall with Shinnova Solar. Everyone communicated very well and the installation timeline and going live date were all as expected. Everyone that worked on the installation process were professional and respectful to the property. We’ve only been live for roughly a month, but so-far-so-good.

9 months ago

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Verified Customer

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John Miller

Outstanding service and products. There were no pressure sales and our questions were answered honestly. The install crew were professional and friendly. The product looks amazing and works better than I expected; our electric bill has been zero!

9 months ago

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Raqibul Huq Dallas, TX

Shinnova did an excellent job installing my Solar Panels. Their crew was timely and professional. The system designed by them is performing as expected. Their panels and micro inverters are top quality. I love the App access that allows me to track my solar production in real time. Overall I'm very happy with my Solar installation.

10 months ago

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Verified Customer

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Denise Siegel Kansas City, KS

We were looking for a good solar plan and we chose Shinnova. Boy did we pick the right one. From salesman to those that check for correct placement to installers it went so smoothly. We were hooked up in July of 2022 and had immediate savings. If we had an issue or question they were right there a phone call away. If you are considering solar this is a company you should check out!

1 year ago

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Verified Customer

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Derrick Abromeit Gardner, KS

I found the entire process, from first contact through activation, very positive. I had many questions and they did a great job of explaining all aspects. The people were very positive and put absolutely no pressure on us to commit. I think most people do not believe they can afford to add solar. That simply isn't the case. Shinnova is fantastic. We have not yet received our first utility bill, but if everything goes as planned, we should break even on our total costs (panel payments and utility bills) on a yearly basis.

1 year ago

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Frank Pfeifer Maple Hill, KS

I've had my solar panels bought and installed by Shinnova. Everything was exactly as stated the amount we save on or bill and the size of system we have needed. I have needed a couple repairs due to software updates on the manufacturers side and Shinnova was great in coming out and fixing the issue with new hardware free of charge. I would definitely recommend them.

1 year ago

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Verified Customer

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Bruce Rabb

We have had solar panels since December 2018. There have been electic bills that had credits and some that were zero dollars. Wish i had invested in a battery bank with the panels, then I would have not need for a generator during power outages. Could still add battery backup, but power outages don't happen offten and when they do, don't last long. Backup generator is only used for 2 or 3 hours when power goes out. I think the best part is the low electric bills. Thank you, Bruce R.

1 year ago

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AlwaysNursing1

Excellent service, people and prices!! Thank you Very much!!

5 months ago Edited November 4, 2024

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Daniel Kansas City, KS

They made the process really easy, they handled all of the process with the city & kept us up to date on where we were at in the process

2 years ago

Reply from Shinnova Solar

Daniel, thanks for taking the time to review your experience with Shinnova. I am glad the process was very easy for you. Switching from your utility company to solar should be an easy process, accessible to all. Thanks for choosing Shinnova and congrats on your new solar system.

Dec. 8th, 2022

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Verified Customer

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Steven Baugh Lees Summit, MO

Shinnova kept our project moving even when faced with obstacles. The installers were efficient and professional. We're very happy!

2 years ago

Reply from Shinnova Solar

Hi Steven, thanks for the honest review. Sometimes we hit obstacles in the process, there's no avoiding it, whether its the city, or HOAs, or you name it. We do our best to resolve the issues for you as quickly as possible to keep your project moving along. I'm glad you made the switch to solar, and congrats on your new solar system!

Dec. 8th, 2022

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Verified Customer

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John Hensley Monett, MO

Great installation techs. No mess. The banking people ar Bright Oak were awesome. The girl at Shinnova was awesome. Can't remember her name just now.

2 years ago

Reply from Shinnova Solar

John, thanks for the review! We love our install teams. They are all local and really care about the work they do for their neighbors. We also love being able to offer many different financing options. I'm glad you had a great experience with us. Congrats on your new solar system!

Dec. 8th, 2022

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Abe Ghazai

I liked their timeliness & workmanship even though the ground was soaked and l thought it may take longer to finish the project. Sofar I have no dislikes & wish there won´t be.

9 months ago

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Verified Customer

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George Ellis Lee's Summit, MO

Great company and staff to work with . They know what they are doing. Competitive pricing and quality installation with the latest product line. From start to finish great communication.

11 months ago

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Verified Customer

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Joe Sanders

I felt that the whole team corresponded with us frequently throughout the inspection and install process. I’ve been happy with everybody from the management to the installers.

11 months ago

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Verified Customer

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Maria Monett, MO

I love my solar panels. Wish I would’ve done this sooner. My bill is a consistent low price. No surprises. They installed a new roof at the same time they put on the solar panels . I enjoyed the tax break for the roof as well as the solar panels which was a pleasant bonus.. Everything was excellently done

1 year ago

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Verified Customer

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Reyne reyes Kansas City, MO

Shinnova has been great from the beginning to end of the install of my system. They continue to check on me & my system to make sure everything is working well after the install. They handled everything from my HOA requirements to dealing with the local energy company. The system has performed as designed & I’m very happy.

1 year ago

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Verified Customer

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Pat Sullins Uniontown, KS

Great company and product. Employees were very professional and work was done as requested. Communication was excellent. We are very happy with our setup and savings. So happy we went with this company. They are honest and provide additional services other companies do not.

1 year ago

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Verified Customer

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Christine Stephens

Shinnova Solar installed and has provided service to my solar panel system since 2017. Solar panels have helped me to enjoy lower electric costs in my all-electric home despite rising energy costs. Shinnova has serviced my system, when needed, quickly and efficiently. I am thoroughly pleased with Shinnova- and my electric bills!

1 year ago

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Richard Tuescher

Have had Shinova Solar since 2017 and there products are still working as expected. Customer service is top notch. They have always been great to work with in resolving a couple issues with convertor box. Would highly recommend them.

1 year ago

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Verified Customer

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Daniel

The whole process was great. When the electric company suddenly and without notice shut down our grid connection, they assisted in getting them to turn it back on. Customer service was great in every aspect! The Apps are awesome and provide a lot of information on the system and how it is performing.

1 year ago

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Jason Goergen Kansas City, MO

Very professional and knowledgeable. Discussed solar options without being pushy for the sale. Installers were efficient and courteous. They continue to stand by their product and service even after the completion of the installation. Would highly recommend Shinnova to anyone looking to go solar!

1 year ago

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Larry Pope Lawrence, KS

We have had our panels for 3 years and are happy with them. We are on reverse metering and only have electric bills in the winter months. These will pay for themselves long before the 20 year parts and labor warranty expires.

1 year ago

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Verified Customer

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Danny Wheeler Kansas City, MO

Shinnova did a great job of communicating throughout the whole process, and taking care of all the nuanced background, (pulling permits, getting electricians out to the site, etc.) work without any hastle. We've had our panels for well over a year now and it's been great!

1 year ago

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Verified Customer

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Jennifer Gray Prairie Village, KS

I loved everything from the beginning of the process! It was effortless! Shinnova provided me with excellent service, communication and an excellent product!! They truly are professional I would never trust anyone other than Shinnova Solar! Give them a try you won’t be sorry! A+++

2 years ago Edited January 10, 2024

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Robert Baggenstoss

Love the people at this company!!! They did an amazing job, had picked up a fumble from another company, and went over the top!!!!!!

6 months ago

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Verified Customer

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Angelina Randall

I have had my solar panels and batteries since Oct 2019 and I love them. Whenever I have had an issue the guys and gals are ALWAYS on top of it.

7 months ago

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Cheryl Lorhan

Project manager kept us informed throughout the process and person assigned to assist with tax rebates, etc.

2 years ago

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Keith P Henderson Kansas City, MO

Company staff/representatives at all levels have been friendly, professional, and eager to provide great service.

2 years ago

Reply from Shinnova Solar

Hi Keith, thanks for taking a moment to give us a review. I'm glad you chose Shinnova. We do our best with every customer to make it a great experience to switch to solar from day 1, to 25 years from now, when you solar system is still producing clean energy powered by the sun! Congrats on your new solar system!

Dec. 8th, 2022

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Doug Keever Kansas City, KS

Got them in December. Bills were reduced and now, in summer, they're small to negative bills through Evergy West. Easy to monitor live usage and assistance is provided for tax refunds. Very satisfied.

1 year ago

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Verified Customer

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Shirley Young Kansas City, MO

Shinnova makes it easy and provides all the information needed and maybe some not needed, to decide to install solar. Hannah has been a wonderful contact who is as forthcoming as she can be with information and support.

1 year ago

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Teresa Aguilar Kansas City, MO

The staff here is wonderful from the office to the field employees. They guided us through the whole process. The instalation went very well. We have had no problems with our Solar System. We love it!!

1 year ago

Shinnova Solar Reviews

Summary of Reviews