Shine Solar: Read 31 User Reviews From Real Homeowners

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Verified Customer

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Shon Sturm

Shine Solar did a great job on our solar installation, and customer service. They answer any question that you have in a reasonable amount of time. Would recommend for your solar needs.

2 days ago

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Merle Callis

Everything from the initial call to the installation was handled professionally and with out a hitch. Once we entered the contract each aspect of installation was scheduled in a timely fashion and the work was completed according to schedule.

1 week ago

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Kevin And Alison Caughlin

Shine Solar has been life changing for my wife and I. The fast installation and amazing customer service team were beyond our expectations! Not only that, but we have seen a decrease in our utility bills! Thank you Shine Solar!

1 week ago

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Verified Customer

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Larry & Cherryl Flandermeyer

We are very satisfied with Shine Solar installation process. The engineering team was very thorough. All employees we dealt with were very courteous and respectful, especially the installation foreman. Although it took a little longer than expected for the completion of the project, we are very pleased with the final outcome. Patience is a virtue!

2 weeks ago

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Verified Customer

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Charles Oswalt

Shine Solar was the best choice for me because they kept me informed on everything step by step. Everyone from who sold me the system to the install. Everyone was very polite and also did there job liked I hope that they would. It was a very big decision for me and I was very blessed that I chose Shine Solar. Very professional. The system is doing as they told me it would. I would not take the chance with another solar company because with Solar Shine you’re getting the best. Hope you go shine Solar tell them Charles Oswalt sent you. I promise you can’t you wrong.

3 weeks ago

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Verified Customer

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Mary Jourdan

They showed up early, were friendly and personable and despite the city causing a slight delay, kept to their timetable. The installation went great and they were meticulous in their work. I was very impressed and happy with the end result. Their continued follow up with me in continuing to appease the rules, regulations and codes of the city has been exemplary. Now, if only the utility would keep their end of the bargain.

4 weeks ago

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Verified Customer

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Kristena Mccaig

Shine Solar has been fantastic in working with me. All installations, from my panels to the power wall, have been quick and they kept me in the loop every step of the way. Service after the sale has been wonderful also! Would definitely recommend and go with them again!

2 weeks ago

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Michelle & Timmy Blaylock

Changing my review. I decide to go with Shine Solar because they were offering to help me with a one in all for the work I needed done. I needed a solar company to remove my solar so I could get my roof replaced. I was also wanting to get my meter moved and a generator installed. I was told they could do it all and take over my solar for me. Sounded like a great deal to me. The solar remove/reinstall went well as did the roof replacement, but now I am waiting to hear back about when they can do the meter move/generator install. They sent someone out to do a site survey (after the roof/solar was done) and now they are telling me that what I was quoted and signed a contract for is not doable. They will be in the red and if I want the meter moved I am going to have to pay extra for it. I am waiting to hear back about what that extra cost will be, need less to say I am not happy at all. That was one of the reasons I decided to go with them. How does a company tell you they will do something, have you sign a contract and then when half of the work is done they tell you they can afford to do the job they agreed on at the price they agreed on. If they make this right I may change my review.

2 weeks ago Edited October 29, 2024

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Verified Customer

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Beth Barrett

Amazing crews! The finish work is really nice! The Tesla battery looks great. The ground mount panels are just Soo Cool. They took great care to engineer a package that’s not to much or to little. Top of the line!

2 weeks ago

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Pamela Snell

I like the fact that my only electric bill so far has been for my meter! I do find it a little hard to clean them. Although they told me not to worry about cleaning them I feel they may be even more productive.

2 days ago

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Verified Customer

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Kathy Tyler

Nice, provided information that I could understand. Prompt, didn’t leave a mess after installation.

1 week ago

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Leland Fiedler

I like the last two months our electric use-age was zero. What we don’t use is passed forward for future use this winter.

2 weeks ago

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Harvey Wright

They kept us updated as to what was going on cleaned up afterwards friendly love my roof and solar panels

2 weeks ago

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Verified Customer

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Tricia Willis

I wish we would have went ahead and went with batteries with our panels

1 week ago

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Brian Smith

Very professional company! Have no complaints with my experience with Shine Solar!

2 weeks ago

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Dan Johnson

Install was quick and well explained. Salespeople were friendly and informative

2 weeks ago

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Levi Dabney And Shellie Burner

The walked me through my warranty and were very helpful in resolving my issues.

2 weeks ago

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Verified Customer

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William Donigan

Shine Solar was easy to work with and answerd all of my questions that I had.

2 weeks ago

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Verified Customer

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Jasmine And Ervin Price

Shine Solar has been amazing and my electric bill is even cheaper!

3 weeks ago

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William (Billy) Duke

Excellent professional from start to finish. Very knowledgeable and helpful.

3 weeks ago

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Marquita Williams

Absolutely Amazing!!!!! Love it! I’ll recommend

2 weeks ago

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John Ball

Once the Solar system was installed it works very good. The only two negative things I have seen were as follows. The installation took longer than I thought it should have. ShineSolar and the electric company were not communicating well in my opinion. I had to communicate with both parties to keep things moving along. The second thing is the App for the solar does not give a true reflection of what you will truly see on the electric bill. You will see less. Overall glad I have the system though.

2 weeks ago

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Rich CRAMBERG Oklahoma City, OK

We decided to go solar when Geoff called and talked with us and explained all the benefits of solar. So glad we did. Our last electric bill before getting solar was $181.00, which was one of the lower bills we have had. Our first bill after going solar was $51.00 and our second bill was only $15.00. Here’s a copy of the bill. That’s REAL. !! Thanks Shine Solar.

3 years ago

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Ronald Cohen Sherwood, AR

The only experience I've had with Shine Solar was over the phone. I provided them my kwhusage history for the past twelve months and the sales representative l spoke with agreed with me that switching to a solar system would not be justified based on my usage history. At best I might have broken even between my usage and what the system cost and that was pushing it. There was no high pressure and the representative was very professional. I am truly a fan of solar energy but the cost of the equipment is just too high at this time. We determined that it would take seventeen years before the system would be paid off and at my age I'd never be able to enjoy the cost benefits of solar. If costs come down I'll definitely be taking another look at solar. I'm giving a 5-star rating of Shine Solar based on the interaction with the sales representative.

3 years ago

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Christopher Trammell Harrison, AR

We now have over $73,000 in debt for a 20 panel system with HVAC installed. The solar doesn’t cover our electricity usage when we repeatedly and specifically asked for 100% offset. After talking with Entergy Arkansas we were told that we would never meet our energy usage with the system installed. Our HVAC hasn’t worked right from the start and has completely fired for a second time. It doesn’t cool our upstairs hardly at all and we are completely disgusted that we ever chose to do business with Shine Solar. $73,000 for maybe 50% offset and we said over and over that we wanted 100%. There is a minimum charge monthly from Entergy and we were aware of that. But this system never will cover what we use even though they sold us a promise that it would. Save yourself a headache and choose another company!

1 year ago

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Al Kansas City, KS

The HYVAC side of Shine is excellent. The Solar side is not. The system is under rated when you ask them about it you never get response. Ask me how much energy I use ,well look they see every KW that goes through the house so give me a runaround always

2 years ago

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Kymberli Bradshaw Oklahoma City, OK

My purchase process with Shine Solar was a little "high pressure". Overall, cost was average. Installers were super fun! Install went off in 1 day. Problems started after "Storm if Century" just days after getting set up. After the storm, my system went off line. I called Shine Solar. The technician had no idea what was wrong, he called someone else and told me someone new would come later and confirmed with a text. The next day I received a call from shine solar followed with an email stating they would not be coming to my property. That this was not their issue. I had my homeowners insurance company contacted them. They provided a $3,924 estimate for repairs to a system they had not even run a diagnostic on. I called another local company. That company sent out a technician who discovered the only problem I had was my wireless invoice had gone bad was covered under warranty and needed to be replaced. Hhhmmmmm, customer service? I think not. Shame on you Shine Solar!

3 years ago Edited September 14, 2021

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Jon Key Mineral Springs, AR

I have had my panels for over a year now and it was a nightmare from day one. After installing my system. It took 3 months to get them powered up excuse after excuse, they kelp blaming the state. It took 2 10 min phone calls and they got the letter the next day. Then i call back a few months later due to 2 panels under producing. Fast forward 3 months later and several panel change out (found out with used panels) got one panel working like it should and the other worked for a short time then went back to under producing. A year later still no resolution to this issue.

1 year ago

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Carol Kansas City, KS

The first year everything went great! No electric bill for several months! Then came the end of a good thing. My solar panels quite producing. I brought this to their attention many many times. So today 16 months of underproducing I’m finally getting the rest of my roof covered up with panels. That’s right 23 panels for 1300 square feet!!! No check for loss of production.. WHICH WAS GUARANTEED. I want my money shine Solar! BBB here I come. Between the loan and my regular electric bill I’m paying twice what I ever did before Solar

2 years ago

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Laura S Mountain Home, AR

Biggest mistake I ever made was signing with this piece of crap company. I pay $184.94 a month for the solar panels and I SAVE LESS THAN $20 a month on my electric bill. Which means having Shine Solar panels on my roof is costing me an extra $150 per month. I was told they are working on a solution and are going to call me daily to keep me updated but they never call.

2 years ago Edited June 23, 2022

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Eric McBride Dallas, TX

Customer service don't care if they screw you. it's never there fault that they under size a system. They don't want to help figure the issues and come up with a solution. they use a 3rd party lending so they get paid regardless if the customer is not satisfied. stay with your electric company you'll more then likely save more money that way.

3 years ago

Shine Solar Reviews

Summary of Reviews