Sea Bright Solar Reviews

The worst decision my family ever made was signing a 20-year contract with Sea Bright Solar. I hope my experience will give some thought to those considering dealing with this company. In 2018, we signed a lease to install solar panels on our roof. The contract stipulated that any issues arising from the installation would be addressed. Slowly, over the years, our roof began to show leakage. I will give credit to Sea Bright Solar for sending a tech out to our home on two occasions in an attempt to patch the roof. It was acknowledged by the tech that the leaks were caused by the misfiring of the nails during installation of the panels. Following the two attempted repairs, when I found signs of continued leakage, I personally spoke with Terry K. at the company who assured me that he would send someone out a third time and address the leakage as well as the damage done to my bedroom ceiling. That conversation turned out to be empty promises as nobody came to my home and further communication from the company has been halted. While this company has mostly positive reviews, it’s important to pay attention to the negative ones. I would advise everyone to research them out. They all share a common issue: they accuse Sea Bright Solar of refusing to address performance or damage issues and for lack of continued communication when they occur. This is a major red flag for anyone considering entering a relationship with a company like this. As I write this review, I am bound by a lease with a company that refuses to acknowledge their negligence in the installation process. I am now facing expensive repairs as my roof continues to leak, causing water damage across my ceiling that the company is unwilling to compensate for. At this juncture, I am compelled to compile detailed repair estimates in order to initiate legal action against Sea Bright Solar. I wouldn’t want anyone to make the same mistake we did by entering into a contract with this company, knowing that any damage caused by them will be the customer’s responsibility.

Been waiting for almost 3 weeks now. Nobody contacted me except for the sales department despite of asking for the service department to check my solar in my property. very unresponsive and keeps on saying we will go there to check but never went there to check.

Had panels installed few years ago. Have been calling for over a month to double the number of panels, have been promised 7 call backs, but received none. Will contact competitors to get the job done.

Their customer service is very bad, No response, and no answers on Phone and Email, even their web chat service guy do not know nothing on their projects, just working as an order entry. I start to find a new installer