Ross Solar Group Reviews

First, the good. All work done back in 2014 on the property was very professional, and they cleaned up everything. They did help me secure all the grants from both the state and feds, as well as the approvals from the town and CLP to do the work. However, it took me months to get them to come back and do the tree trimming and install the free water heater they promised. The sales rep also swore to me that my system would generate enough credits so I end up with a zero electric bill for the year. I only get that in the summer months, so that was greatly exaggerated. The system cost $40,000, of which I had to pay $19,000, so I will never break even. As far as monitoring goes, YOU have to call them if there is a problem. My system was offline for a few days for some reason, and nobody called to tell me, I just noticed the flashing light on the system, and called 3 times to get a hold of someone to get me back online. I have left messages for the owners several times, and they seem to have better things to do then worry about customer satisfaction , and they only call you back when they are waiting to get paid. J O'Rourke