Rocket Solar Reviews

Friendly, installation was OK, with a couple defects in installation causing a couple months delay of inspection. Production monitoring is anemic with only daily, weekly, monthly production monitoring. No per panel data, no string data, no system status other than works or not. The readout gives, output, temp, and cloud cover data only for entire system. App is Palmetto, but Palmetto doesn't service the app, they refer you to Rocket. Rocket hasn't a clue, as it is not their app. Palmetto will not allow use of the SolarEdge app for one's system. Palmetto has no battery installers in my area. They state if a third party installs a battery on my system, that would immediately void the 25 year warranty. Pros: has not burned down the house, produces electricity. Cons: see above.

THE MODERN DAY SNAKE OILS SALESMAN: Please heed my warning Rocket Solar will try to tell you whatever they can to make sure they sell you solar panels. You will hear talk like "It will practically pay for itself." "Now is the time to get solar it works now." And "The government will give you a big check to get solar. You can pay some of it off with." All of the lies they need to say to sell it to you. None of it turned out to be true. It saves about $7.00-$10.00 a month with an entire roof of panels about $49k worth. You can save that by just replacing the light bulbs in your house and not turning on the bathroom light when you use it. So if you are looking for solar do not go with them. All they want is the commission to make the sale. After you have found out it is a lie they cutt all ties and tell you to complain to the solar company installers about it. They will throw anyone under the bus after it is all said in done. Please do not trust anything they say. I have talked with about 7 other people who got sol through them and it's all the same. There is almost a support group for this now. IT IS NOT WORTH IT. RUN.

While I’m still awaiting installation, they have now miss three appointments. One schedule on January 6 but I was given a call the it was canceled on January 5 at 5pm but I had already schedule the day off work. Next appointment was given to me for January 20th in which nobody called or showed up at all and I didn’t receive a call until January 23 at 10am saying the guys could come right at that second and I wasn’t even home. Needless to say they came and done outside work but couldn’t complete it. The current appointment which is today January 28,2023 the guys were to show up between 8-10 am and nine nice again it’s a no call no show. They seem to be very bad for business and I’m wondering now if going with them was truly a mistake.

Over 4 months from start till still waiting...... many promises but so many errors and having to re-sign because of added on expenses that they should have known before the first contract was signed....... don't know if we will continue with their services.