Premier Solar Solutions Reviews

That should be zero stars. It took months after I bought the system for it to be installed. They stopped returning my calls during that time. Finally it was turned on, but it broke after a few months. It took about a month and a half to fix. They refused to reimburse me for the lost power during that time. It broke again about 12 months later. This time it's taken (so far) over 2 months to fix (it hasn't been fixed yet). Both times they've blamed "the manufacturer" and claim the problems are "beyond their control." They have never apologized or shown any urgency in getting the system fixed. Their attitude is barely better than rude, and again, they don't return calls. I'd like to warn off any other potential customers.

Sales rep lied about product, customer service is atrocious, installation crew was good and friendly, but worst of all is that the system does not work. Energy production fluctuates within minutes of readings and no weather change, and system has had errors and problems since installation. The addition of panels has not had any effect on electricity bills, and the customer service in getting system working or repaired has been a disaster. Have had system for over 7 months and we still can not get Premier Solar to actually fix the problem. We have regretted the decision ever since installation and are in a battle to cancel service and get our money refunded.