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Pink Energy Reviews

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4.7

Overall Score

Star Rating

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2.7

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83 Reviews

Review Breakdown

5 grade

28%

4 grade

10%

3 grade

10%

2 grade

5%

1 grade

48%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Vigilante4 Justice Princeton, IN

Buyer BEWARE; We spent 2 hours with a regional manager, young guy (22). We were very impressed with his salesmanship. He had all these graphs on his iPad and our usage which was 9kw per day average. We asked tons of questions. He told us he’d go to his car and send us a complete quote from his car before he left the driveway. That didn’t happen l…he didn’t even send me any kind of quote.. and then when I asked him to please send a full quote explaining the type of panels how many there are the warranty and what the entire contract terms, he then asked where do you want me to send it. I told him and then he went on to say well our contracts are proprietary….I’m like….ok,?????so….what are you hiding?! Do you expect me to spend $65,000 on your word??? Just send me the contract. Well guess what? It never came. He knew he quoted us way too high and this company clearly does not want any competition or want you comparing their price and what it includes to someone else’s otherwise theyd have no problem giving you a full quote so you know what you’re getting.

4 years ago

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Reply from Pink Energy

Hello,
I apologize for the bad sales experience you had with one of our sales team members. I would love to reach out and speak with you but I am unable to locate your account with the username provided. If you could please give us the name on your account we will have someone reach out to you. I do want to assure you that Powerhome Solar basis it’s price on current market values and we do not want you or anyone to feel that we are not being honest or upfront. I look forward to your response so we can reach out and discuss this further.

Nov. 2nd, 2021

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Review Source

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Ryan Mccormack Checotah, OK

Over promise and under provide. I bought and 80% offset of 16 panels. Added 5 panels for compensation for property damage. Only got 60% offset for 12 months. Now they added 4 more panels. All they do is the minimum to try to keep from a lawsuit. Batteries were suppose to last all night. They last about 3hrs at best

3 years ago

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Reply from Pink Energy

Hello Ryan,
We want to give you the best experience that we can provide and make sure the system produces at the level we assured you. Our representative will reach out to address these concerns you have. Please feel free to let our representative know of any additional concerns as well. We appreciate all the feedback we get from our customers.

Dec. 10th, 2021

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Theresa McMurray Columbia, MO

It was a year in October 2020 that I signed my contract. It is March 2022 and my solar is still not working. Repair work is scheduled for 4/3/22 but that depends on parts available.

3 years ago

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Reply from Pink Energy

Hi Theresa, we apologize for your unsatisfactory experience and will have our team reach out to you to better assist you. Thank you for your patience.

Mar. 28th, 2022

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Rodney Aldridge Anderson, IN

had 34 panels installed07/2019 very hard to get answers out of them now I have to have modem replaced because of the 3 G shut down . I have 10.5klw of panels but only a 10klw inverter don't see above 8klw

3 years ago

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Reply from Pink Energy

Hi Rodney, we located your account information in our system and will work with our team to get your panel concern addressed.

Feb. 28th, 2022