Pep Solar Reviews

Wow, our install is so much better than those lease companies down the street. We were told to go with pep solar because of their install and the US made product. Just amazing crew, and the thin film solar is just so pretty. Everything came out just as we had hoped it would. We would most definately recommend pep solar.

This company sells above average product with way above average pricing, but at least the installation time is slow. In addition, as it turns out, they have chosen not to pay at least 4 of their employees the wages or commissions owed. I should know as I was asked to testify on behalf of a coworker recently who was awarded restitution for his case. I am still owed nearly $15,000 in commissions and my son is owed over $500 as a minimum wage employee with commissions and bonuses unpaid. After returning from a medical “vacation”, I was told I was fired for deserting the company and refused commissions owed. I always wondered why I was always the highest priced bid in the market when vying for business. It’s because PEP Solar, if you shop, is the most expensive. Believe me, you can find better.

Had a solar array installed about 5 years ago - 40 panels. After 3 years, one of the panels showed zero production. Was told it was because of a micro-converter but panel was producing. Someone came out a few months later & replaced the micro-converter. Still showed zero & was told it was because the serial # needed to be updated. Six months later, 5 more panels showing zero. Same story. Months later, they were out to replace micro-converters & was told panels really were bad. 2 months after that, they replaced 4 panels but after they left 9 more panels showed zero production. Calling again.

After 4 years my system started failing and now I have numerous panels and the power manager that no longer works properly (the communication system has failed as well as numerous power inverters). They won't even return my calls or email requests to repair my system and claim they can no longer get the failed parts to fix my whole house system. It's an inconceivable way to treat a customer. I can't believe they can still claim to be the oldest solar installing company in AZ. Guess it helps if you juke people all the time.

imo...worst solar company in the business..run away as fast as you can....terrible customer service They double wired breakers in my power box( against code)...they didn't ground the wires on the roof when they installed the solar panels.....the entire solar array had to be redone by another company. They will tell you anything to get your business