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Panasun Solar Reviews

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6.9

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4.9

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35 Reviews

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5 grade

97%

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1 grade

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Mildred Giroux Atlanta, GA

My experience with Panasun Solar was incredible. My salesman, Brandon, was informative, but not pushy. He answered every question I had. He stayed with me via text every step of the way, even texting me three times on the installation day to make sure I was happy. So many people reached out to me from Panasun to introduce themselves and to make sure that all of my questions/concerns were addressed. The online timeline for my project was very informative. The installation crew was incredible. They introduced themselves to me and they explained the installation process to me. They did run into a problem that most installation crews would have ignored, but they explained it to me and then explained the correction to the problem. The crew also stopped at my neighbor's house and got his solar system operational that he purchased from the competition. He had been waiting for months for the competition he used to fix his problem with no relief from them. The professionalism, concern, and customer service they provided was awesome and more companies need to take Panasun’s lead on how to do business to result in happy customers.

1 year ago

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Ronald Ortega San Francisco, CA

My wife and I were looking to get solar and we had talked to quite a few companies and getting estimates. Panasun Solar. had come by and we decided to set up a consultation. We then met with and not only was he very professional, he was also very knowledgeable and answered all of our questions and some we didn't even think about ourselves. The plan he came up with worked perfectly for the space we had and the price was the best of all the other companies. When it came to the installation it was done in 1 day and He was there most of the time making sure everything was going according to plan. They did a great job and would definitely recommend anyone to work with them.

1 year ago

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Amy Fisher Harrison, MI

I am very happy about my experience with Panasun. I’ve never dealt with a company that shows this much attention to their customers. I found that they had the best price out of any company I spoke to, but also the best equipment. After signing for the panels, they regularly checked up on me to keep me updated and make sure I didn’t have any questions that I needed answered. They took care of everything up to the installation, then the installation crew did an amazing job. One of the installation crew members even played with my dog after the installation and my dog almost wanted to go home with the guy. 10/10 company.

1 year ago

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Rivera Seanho Tangerang, BT

Our experience with Panasun has been a great. Steven was very informative, knowledgeable, & was not pushy. He updated us throughout each stage in the process and would text us instead of calling which was our preferred method of communication. The installation team was punctual & worked very quickly. The team also cleaned up after the installation & reviewed the system. We have had solar in the past & are very excited to start using solar once again. We read positive reviews online, as well as an informative discussion with our neighbor, who also chose Panasun. Happy to be part of the Panasun family!

1 year ago Edited April 24, 2023

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Taboka Petros Houston, TX

We've had an excellent experience with Panasun. Dustin, our sales rep, was very knowledgeable about the system and how it works. After installation there was one minor glitch which was fixed right away, with no issues at all. I think that people don't realize how much time the inspections, permitting, and commissioning (hooking it into the grid) require to get the system finally generating electricity that cuts your electric bill, and that time requirement is out of the hands of Panasun. Dustin cautioned us that the process could take 6 weeks to 3 months. We understood this, and now have a wonderful functioning system that makes as much electricity as we need for the winter, and gives us credit for our high summer bills!

1 year ago

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Rolland Geyer Miami, FL

I had an excellent ecxperience with Meli and Panasun. We spoke to two other companies before scheduling a consult with Panasun. During our meeting, we immediately felt comfortable with Meli. She was very genuine and honest, and she was knowledgable about solar and the process. From then on, the coordination team kept us updated at every step of the process; communication was great. The process to get the permits and approval from our homeowner's association took about 6 weeks but the actual installation took one day. I didn't like that the electric company took 3 weeks to turn our system on but that wasn't Panasun's fault.

1 year ago

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Regina George Miami, FL

I have had nothing but a positive experience with Panasun. Any questions I had or concerns were addressed quickly. As a customer it falls on me to research and verify information. My salesman, Josh, has been a major factor in why I proceeded with Panasun. Installation was done in a day and the inspector assured me the crew had done an excellent job. I highly recommend Panasun!

1 year ago

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Kenneth Hawkins Hollis, NH

Sam and the Panasun team was amazing. Sam walked me through the process and throughly and answered every question I had. Panasun took care of everything from the site inspection to the permits and installation, and kept me informed all along the way. My panels have been installed and actives for months, and they still keep in touch with me to this day to make sure I’m happy with my system. I truly don’t believe there’s another company out there that cares this much about there customers.

1 year ago

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Michael Carter

Great experience with Panasun. From the beginning, the process was explained clearly by Liam - the sales rep. It was a very easy going and simple process. Everything handled by Panasun, most importantly I was kept in the loop along the way and they kept the timeline as promised. The quote was lower than others for the quality of the panels. The system is yet to be turned on per Duke energy but the panels look nice on the roof. The installation crew was professional and finished the job same day. All in all, very happy with Panasun

1 year ago

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Dean Kelly Somerset, NJ

Ken and his crew were very professional and knowledgeable in their jobs. Their professionalism and teamwork reflected highly on their leadership. Ken and his crew were always willing to answer any questions and made sure you understood what they were saying. There knowledge and professionalism resulted in the installation passing inspection on the first go round. I would highly recommend Ken and his crew on any solar panel installation.

1 year ago

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Eugenia Phillips

I have genuinely enjoyed my experience with Panasun since the very beginning. They walk you through the entire process and make you aware of all parts of this investment and make you feel comfortable at every step of the way. I've always wanted to switch to solar to be energy independent and Panasun made this process a simple and exciting one. I would recommend this company above any other as they truly care about their customers and make sure they are there to support you even two years after your installation. When I was asked to write about my experience I was more than happy to.

1 year ago

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Natalie Parnell Tallahassee, FL

Our experience with them from start to finish has by far been the smoothest of all of our home projects. We didn't have to set up an appointments or inspections. We couldn't believe the panel installation only took about 6 hours and there was a no mess!! Our representative, Johnny, has been there to answer questions every step of the way! Very thankful to not be paying our power company $500 a month anymore!

1 year ago Edited June 5, 2023

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Howard Adams Washington, DC

I chose Panasun because everyone I’ve spoken to in my neighborhood went Solar with them. After going through the process myself, I can see why. Transparency and communication with Panasun is unlike any home improvement company I’ve worked with in the past and it is something my wife and I value highly. For this reason I was more than happy to write about my experience when asked by my representative. If you’re looking into solar, save yourself the time and energy and go with Panasun.

1 year ago

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Paul Laskowski Washington, DC

Excellent customer service through out the whole process! He was very knowledgeable about the industry and helped us decide exactly what we needed for our home. Pricing was affordable and competitive making our decision to go with Panasun Solar a no brainer. They've got a great team who worked fast and efficiently to get the job done. I highly recommend Panasun Solar for your energy needs!

1 year ago

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Kimberly Drummond Denver, CO

We spoke to a few companies in the past but did not pull the trigger. When we decided to reconsider solar after all the incentives right now, we spoke to Panasun and immediately found them to be better than other companies. Warranties were the best, equipment was high-quality and they went above and beyond during the process to make sure we were in the know.

1 year ago

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George Dow Miami, FL

My rep Nick was nice, no pressure. He broke the price down pretty well and it came out to be much less than we were paying to FPL. He also kept in touch with us very often and even calls us after the panels have been installed. On the day of installation, he brought a gift for my daughter who was there during our meeting. Really great customer service.

1 year ago Edited June 1, 2023

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Juan Parker

Panasun Solar is a fantastic company. Every single interaction with every staff member has been terrific. And I was not an easy customer....I had some roofing issues and scheduling problems of my own but he was patient, knowledgably, responsive and supportive throughout the entire process. They make it so easy! I love them! and I love my solar panels

1 year ago

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James Tesch Los Angeles, CA

Ask for his! I was hesitant to go solar, but after talking to him he made the transition easy and affordable not to mention the amount of money my family will save over the years. He was excellent to work with during my time with him and his company. 5-star service on every level. Great communication throughout the process. I recommend Panasun Solar to my friends, family, and community.

1 year ago

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Ellen Norman Chicago, IL

Extremely professional experience with the Powerful Solar team! My family had consulted a few different companies to make sure we are making a worthwhile decision. Once I scheduled my appointment and He showed up at my door, my worries instantly were gone. He is extremely knowledgeable about his services and provided my family and I with an incredible and worry free experience start to finish. Extremely grateful to have chose Powerful Solar for my home, and would definitely recommend for anyone interested in making this decision for their future.

1 year ago

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Leanora Killian Houston, TX

Staffs were very friendly and willing to help. The call service was also great - communication was very easy and all my concerns/needs/requests can be done through a call. The sale's person Justin was very nice, knowledgeable and convincing. The inspection (a lovely guy) and installation team did excellent jobs. They were open/honest, and very professional. I feel comfortable with their jobs and happy to have made a right decision with Panasun. Thank you guys.

1 year ago

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Javier Panadero Charlotte, NC

Panasun has exceeded my expectations. Many of our friends have solar and when they spoke about the process with their Solar companies, we realized how great Panasun was. Everyone was very professional and everything was explained in detail. We needed a new roof too and Panasun got that done. A much better roof than any contractor would have done. The pricing is great. Love getting those $6.00 service fee only bills from the electric company.

1 year ago

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Chris Stanley JI

Panasun Solar is awesome! We wanted a new roof and solar so we shopped around, got quotes from a number of other companies, and ultimately decided to go with Panasun Solar -- and I am so happy we did! He was great, explained the whole process to us, and gave us a detailed timeline. The roof and solar work were all completed seamlessly and on schedule. Highly recommend.

1 year ago

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Daniel Rieger San Francisco, CA

This is an amazing and professional company. My experience with them was very comfortable as I was kept informed at every step of the process. The salesman was knowledgeable and professional. The install team arrived in time and was easy to work with and they were very friendly and accommodating. I highly recommend Panasun Solar. Great experience from start to finish. Friendly and knowledgeable workers for all situations

1 year ago

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Sharon Gallo Orlando, FL

I recently had the pleasure of working with Panasun Solar and I'm so glad I did. They provided me with the best solar solution for myhome and the customer service was top notch. Their team was knowledgable and always available to answer any questions I had. The installation process was quick and efficient, and now my electricity bills are much lower! I highly recommend Panasun Solar to anyone looking for a reliable solar company.

1 year ago

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Rocky Dye Jacksonville Beach, FL

My experience with Panasun solar was very enlightening with a sales person David. He informed me of everything that will go down and the process with the solar panels. I have been considering this for sometime as to going off the grid Panasun was the first solar company that I contacted I just felt this company was the right one.

1 year ago

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Tony Vega Delray Beach, FL

The best decision I ever made!!! My electric bill is down over 50%. As a single female, single income homeowner, that's a huge saving and a very big deal for me. Panasun slar delivered on what they promised. Very professional with everything including my HOA. I highly recommend this company

1 year ago

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Margaret Elmore Sanford, FL

The representative Angel and customer service team make you feel like family. very fast and reliable. Not to mention that my electric bill went from $250-$300 a month to literally $10 a month and $150 for the solar. Didn’t pay anything upfront to get it installed.

1 year ago

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Kristie Stevens Charleston, SC

From the Salesman to completion this company has been great. Did not make note of salesman’s name, Alex or Christopher was a pleasure to talk with then the installation team were thorough, careful courteous and professional. Having seen some of the work carried out on homes in Highlands County on this was a godsend.

1 year ago

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Peter Hardy Valrico, FL

I installed solar panels on my first home and the process went so smoothly that I've decided to install panels on my second home. The installation was done according to schedule and was done by true professionals. I'm now awaiting my activation date and I'm very satisfied with the overall experience. I strongly recommend Panasun Solar

1 year ago

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Eleanor Johnson Denpasar, BA

Stefanie and the Panasun team were great. Very punctual, on time, and the install team paid close attention to detail. They cleaned up before they left and install was finished in a day. I would definitely recommend this company to anyone looking into solar

1 year ago Edited April 25, 2023

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Scott Hudson Lake Worth, FL

Excellent customer service throughout the whole process! He was very knowledgeable about the industry and helped us decide exactly what we needed for our home. Pricing was affordable and competitive making our decision to go with Panasun Solar a no-brainer. They've got a great team who worked fast and efficiently to get the job done.

1 year ago Edited May 15, 2023

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Melissa Santos Atlanta, GA

Panasun Solar did a wonderful job on my installation! He is beautiful, clean and aligned. I did my research and after consulting with 5 companies before Panasun Solar, I decided to go with them and it's safe to say I made the right choice! I'm looking forward to using the suns energy to my advantage for a very long time..

1 year ago

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Andrea Graves Seattle, WA

Panasun had great wrap around service, starting with a comprehensive low pressure sales pitch. For our install, they handled everything from the roofers to inspection and permitting. The app communication with my system has bugged out a couple times but they've been able to fix it remotely and it didn't hurt production. I recommend them broadly.

1 year ago

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Raphael Simeon

My representative Josh was very knowledgeable and thorough with the solar process. I was pretty skeptical at first and had to have a few appointments before pulling the trigger. I’m now saving over $100 per month with my system compared to when I was paying Duke. Very communicative company that is super honest and upfront about what to expect.

2 years ago

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Reply from Panasun Solar

Hey Raphael, thank you for choosing us to as your solar provider! Josh is one of our best, we’ll pass on the kind words.

Dec. 23rd, 2022

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Patricia Torrey

Even with multiple no solicitation and no trespassing posted signs, the I'm not a salesman came to the door. Difficult to redirect that I was not interested.

10 months ago