Natural Energy USA Reviews

3.0

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85 User Reviews

5.5

Overall Score

3.0

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85 User Reviews

5.5

Overall Score

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Summary of Reviews

Star Rating

3.0

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85 Reviews

Review Breakdown

5 grade

36%

4 grade

11%

3 grade

2 grade

1 grade

39%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Dennis & Elizabeth

They are an outstanding company. I had a system installed ten years ago an they're still coming to take care of issues when they come up. The installation was smooth. They were cognizant of neighbors and didn't start early in the morning. They didn't make too much noise and make sure not to disturb neighbors. They have the best price for the equipment I got. Customer support is knowledgeable, experienced, and capable. Their attention to detail and follow up makes me happy. I'm very pleased!

4 years ago

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Verified Customer

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Mark

I would recommend them to anybody. They are always there to answer questions. They come out and do the job right. It was put up smoothly and fast. I haven’t had any issues with the equipment.

4 years ago

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Verified Customer

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Kendall & Alice

Installation was flawless. It was perfect. I haven’t had any problems with it at all. It is difficult to get in touch with them if you want to update things or have things done.

4 years ago

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Verified Customer

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Ernst

Natural Energy installed our solar power system in 2012 and we have generated more electrical power that we consumed since then. The system has payed for itself.

4 years ago

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Verified Customer

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Ramin Moshiri

They installed Solar panels for my pool 20 years ago, and Electric panels few years back. They did a clean job and were quick in 2 service calls I made.

4 years ago

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Verified Customer

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Jack & Carolyn

I went with them because they had the best price. The installation went fine and was pretty quick. Overall, I've had a positive experience with them.

4 years ago

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Verified Customer

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William

Natural Energy USA helped me cut back on my electric bill. The installation was done two different times. They were very good, honest, and done professionally.

4 years ago

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Verified Customer

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Barbara

I haven't heard from this company for about a year after I made an inquiry, I'm still waiting for someone to get back to me on that. The installation was quick and easy.

4 years ago

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Richard A Kaniasty

Temecula Solar customer of Natural Energy USA since 12/10/2013. After a slow start of a few glitches and mainly delayed city inspections, On line and producing electricity at 100% since 4/17/2014 . All is well and works very well. I can see all panels working on line. No problems with customer service, Hero Loan stinks due to early repayment penalties. Electric bills very low . RAK 3/5/2018

7 years ago

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Anthony Buccola Thousand Oaks, CA

I had a very positive experience from beginning to end with Narural Energy. Knowledgable and honest sales person. Competent and friendly installers. Fast and clean installation of 50 panels. Very competitive price and high quality equipment. After two and a half years, I think it's one of the best investments i have ever made. My SCE bills are zero or they owe me money. I refrerred them to an engineer friend and he was also very happy.

8 years ago

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Jane Baca Poway, CA

I had an issue with my pool solar leaking into my roof. I called and they sent out a project manager to assess the problem. Then they sent a supervisor named Arturo who removed the pool panels so they could repair the roof. After the job was finished, Arturo did a tune-up on our pool solar system. This past winter we had a major down poor of rain. I am happy to say they fixed the problem. I have recommended this company to friends & neighbors. Who have used them and recommended to their friends & family. This company is not Perfect but they try to do the Right thing. Jane B.

8 years ago

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Sharon Fallbrook, CA

My husband and I selected Natural Energy after investigating other companies primarily because of their longevity in this business. They were competitive in price and offered the latest technology. It has saved us a tremendous amount of money that had been spent on electricity in the past. Their service representative was very responsive to any questions we had. I have also referred them to two other families who had Natural Energy install their solar system.

9 years ago

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Verified Customer

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Susan

Natural Energy installed our solar panels 7 years ago. We have had no issues whatsoever, and they continue to save us money each year.

4 years ago

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Verified Customer

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charles Kraft

Everything sort of worked, except the reporting system only occasionally. I already recommended you to someone I know who is looking for solar.

4 years ago

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Verified Customer

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Andre

So far so good. I’ve had it five years. It’s a good company. They’re prompt and get the service done relatively quickly and safely.

4 years ago

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Verified Customer

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Joellen

Natural Energy were the ones who had the financing we needed. They are telling the truth, it has been positive working with them.

4 years ago

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Verified Customer

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Mitch & Paige

Everything has been good. Everything they said they would do, they’ve done. They put it in in two days time.

4 years ago

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Verified Customer

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James & Brenda

We never really have any issues. It has been an excellent investment. It does not seem to break down.

4 years ago

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Verified Customer

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Brett & Kyong

It's really problem free. They have been pretty responsive to any question we have. It has gone well.

4 years ago

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Verified Customer

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Joyce & Bill

It is really beneficial that you can add on to it if you need to. It is great and the best deal.

4 years ago

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Verified Customer

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Jacqu Hart

They have amazing customer service years after installing solar!

4 years ago

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Verified Customer

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Ronald Larsen

Great customer service, made it easy to get my solar panels.

4 years ago

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Verified Customer

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Michael Seeger

Great customer service! They were very responsive and pleasant to work with

4 years ago

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Verified Customer

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Linda

Always dependable since day1. This is how I write please take it or leave it

4 years ago

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Verified Customer

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Kirk Bennett

They did everything they promised and it was all done on time.

4 years ago

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Verified Customer

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kirk wasson

honest, integrity, good prices. Very upfront in all aspects of the job.

4 years ago

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Verified Customer

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Brenda

Great company to work with! They say what they will do and they do it!

4 years ago

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Verified Customer

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Susan

The price is good. I haven’t had any problems with it. It was put in quickly.

4 years ago

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Verified Customer

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Cheryl Camarillo, CA

Awesome service, Trustworthy, budget friendly

4 years ago

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Verified Customer

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Joe Skrysak

Professional, on time, and great service

4 years ago

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Verified Customer

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Claudio Pereida

Installation was flawless and system works

4 years ago