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Lucent Home Energy Reviews

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2 Reviews

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5 grade

50%

4 grade

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3 grade

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2 grade

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1 grade

50%

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Derek Seethaler Carrollton, TX

Great company to work with! Took care of everything very professionally and had great customer service.

2 years ago

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Dmitry Svetlov

Probably my worst experience ever. Got contacted by Lucent agent in November 2022. He assured me that they can complete the project in 2022 or early 2023. They were quick to get the deposits and payments. They started the panel installation in the end on May 2023 after multiple escalations. Installation crew damaged our gas pipe and caused a hazardous gas leak. You would think they would speed up the installation to make up for the horrible experience but they further delayed it. It's mid July 2023 and the panels are still not operational as it takes forever for Lucent to provide the engineering documentation to the township. I wish I'd never started the project with them and I recommend everyone to stay away from this company.

1 year ago Edited July 17, 2023