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Kuubix Reviews

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Star Rating

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9 Reviews

Review Breakdown

5 grade

33%

4 grade

0%

3 grade

0%

2 grade

11%

1 grade

56%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Loni Hayes-Mazzocco Chico, CA

Employees are friendly when you are able to speak with them. However, I feel my issues are not resolved. I would not recommend this solar company. I received several contracts to sign, which were wrong according to our telephone verbal agreement. (The salesperson that sold this to me was fired. They said they couldn't retrieve his emails to me nor could they retrieve his recorded phone conversations with me. Convenient for them. ) The last one sent, I was guaranteed it was right. Unfortunately, it was also incorrect and I am now I am stuck with it. Even with the paperwork I have to back it up, Kubix says it is not their problem and told me to go to Service Finance. They in-turn tell me it's Kubix. No one will help me. Each keeps passing the buck. We are stuck paying a higher bill. In addition, I was told 15 panels would be plenty, but I installed 16 just to make sure our monthly electricity would be covered. It isn't. Our end of year True Up was almost an additional $800.00. That hurt!! Why? I had the panels cleaned. Our paper work said that Kubix would hook up a monitoring system for us on our computer. That has never been done or addressed. Not happy with this company. Would never recommend.

4 years ago