KR Solar Reviews

Buyer Beware: Misleading Sales Practices and Zero Accountability My experience with KR Solar (also operating as Lotus Solar) has been incredibly frustrating and disappointing. We were sold on a solar and battery system with the promise of a $9,000 rebate through Duke Energy’s PowerPair program. This rebate was presented as a guaranteed part of the package—a major factor in our decision to go solar. However, after installation, we learned the hard way that KR Solar is not a registered Trade Ally with Duke Energy and never had the ability to submit the rebate on our behalf. KR Solar’s excuse has been that Duke Energy “confused” their company name in the system. But here’s the bottom line: we lost out on a $9,000 rebate because KR Solar misrepresented their eligibility and failed to act in time, despite multiple months of us asking for updates and being told “we’re working on it.” Their lack of transparency and failure to accept responsibility has cost us thousands of dollars and left us with no recourse other than pursuing formal complaints. If you’re considering KR Solar—think twice. Ask the tough questions. Get everything in writing. And most importantly, verify independently whether they are properly enrolled in any rebate programs they try to sell you on. We would have never moved forward if we knew what we know now.

Absolutely thrilled with KR Solar’s service! From start to finish, their professionalism and expertise were outstanding. The entire team was incredibly knowledgeable, guiding us through every step of the solar installation process with clear communication and a friendly attitude. They took the time to thoroughly answer all our questions and tailored a solution that perfectly met our needs. The installation was seamless and completed on time, with the crew demonstrating meticulous attention to detail and ensuring everything was done to the highest standard. The post-installation support has been just as impressive, with prompt responses and helpful advice whenever needed. KR Solar has truly exceeded our expectations, making the transition to solar energy smooth and hassle-free. Their commitment to quality and customer satisfaction is evident in every aspect of their service. Highly recommend

I've had my solar panels from KR-Solar for four months now, and the experience has been incredibly enlightening and educational. From the initial consultation to the installation, the team at KR-Solar provided valuable insights that deepened my understanding of solar energy. Not only has this switch been great for the environment, but it has also significantly improved my financial situation. My energy bills have decreased substantially, and I'm thrilled with the savings. I highly recommend KR-Solar for anyone considering solar energy. Their expertise and customer service are top-notch!

One of the best solar companies out there! I've been looking into solar for quite a while, but they were the most transparent & honest company I came across! The transition process was even the smoothest! This is the best pricing/service you can find out there for anyone looking to switch!

Amazing service and always on time! You guys were able to provide me with 1 year for free and it's been 7 months already and I haven't paid a dime for electricity still!! AMAZING SERVICE! Highly recommend it to everyone looking into getting solar!

KR helped my family save more money than I can handle ! I loved the professionalism of the consultant and how open and honest he was with the whole process. Didn’t rush me on anything and gave me the best pricing out there ! I’ve sat down with some of the best known companies and nothing compared to KR.

I was duped by the KR solar contractor into thinking 1) I was part of Promo where KR would send me a check for the 1st 12 months to offset cost of panels for a year. IT NEVER HAPPENED!!! 2) I was promised an offset of 100% of my electric bill that would be replaced by the cost of the panels. IT NEVER HAPPENED!! I now pay both an electric bill and also the cost of my FINANCED panels. 3) Part of selling my wife and I on the deal for the panels was also the "so called ADDED benefit of the" Federal Tax Credit( 30% of Total Cost of the panels) - this was to be added on after the 1st 18 months of payments to offset the difference and keep the payment lower. Filed my taxes and added in the Federal Tax Credit. 2000.00 is all they allowed. (2000.00 is a far cry from 30% of 62,062.82: which is 18,618.85). I even chatted with a representative of Palmetto who disclosed that the panels I had put on my home were only supposed to be offsetting 78 % of my bill. I have 24 panels and the rep that sold me on the panels said my offset would be 100% offset. IT NEVER HAPPENED. 5) Lastly, I have a representative call me and ask me do I want to add more panels to cover that total 100% offset as stated by the original representative... but I have to PAY MORE money for panels ( at cost)??? When I was told, 100% offset was what I was getting from the beginning... NO DEAL!!! " His response. " well that's best we can do!!!" and then he disconnected the call.

I had appointment for Sat. March 24 in Eden NC for 6pm. I was told they would call a hour before showing up. I waited from 5-8pm got NO SHOW AT HOUSE AND NO CALL OR EVEN A email .I called KR Solar and got a company rep on the West coast and said he had no record of in home appoimtment but ashord me a company Reprsenative would be out to my home today. I don't think this KR Solar is worth your valubule time

I Scheduled an interview with KR and was stood up by management without any explanation. Wasted a significant amount of my time without so much as an apology

Great work environment! Amazing pay & commission!