Green Home Systems Reviews

GHS has a great product, great design team that listens to the customer. Installation was quick and easy, still struggling with the SREC credit process but expect that to be cleared up soon. Enjoyed working with Itai and Andrew in the design and placement of each piece to be installed. Well worth your time to hear what they have to say.

Entirety of my solar purchasing experience had its ups and downs, but all in all, it remained positive. Also, company has changed ownership/name as it was green solar when I purchased panels. Contacts that would reach out to me on occasion, or whom I could contact with inquiries seemed to change quite often. Not sure on the details, but it did appear as if there was a higher turnover with their employees. I remember someone named Angel early on, and a Michael, maybe a Michelle in there, but those were the only ones that seemed to stick around long enough that I can name. All in all, they did great up to the point of after the install, then communicating did drop off, albeit not entirely. I remember signing an awful lot of e-signatures, many of which were redundant in my opinion, but there was always progress forward. If I had a complaint or two for real, the first would be whatever contractor they hired to actually install the system. I understand it’s bidding process, and no affiliations may be in order, but being in the trades and associated with the process myself, I am a firm believer that the cheapest option is not always the way to go. I cannot name the company off-hand, but I do remember them being based in the Champaign, IL area. Although the system is installed and operational, I am less than happy with the cleanliness and quality of the install. Very little forethought and prep was put into the install, just an email or two with satellite view images. Panels mounted on ground due to no south facing roofline, but no ground prep was completed, just plop, right there with the basic angled brackets/mounts on top of the healthy grass with a single layer of landscape paper to “prevent” growth. The ground and panels aren’t even somewhat level. The inverter was mounted to the south side of my garage after some heated debate, because it was “too hard” or “too far away” for them to mount anywhere else that I suggested, and they wanted to get the job completed asap. They trenched from the panels to my garage without so much as checking to make sure anything was going to be hit in the process, then due to their time crunch (I’m assuming), actually offered me a small amount of cash back so they wouldn’t have to back-fill the trench they made. I live far from most things, so not that big a deal really, but that just screams shoddy workmanship to me. They arrived in a Tesla and a small work vehicle, but the Tesla was plugged in to my garage outlet because he didn’t plan ahead, and realized after the fact he wouldn’t have enough power to make it anywhere. Not that it cost me much, but no severance was offered for that little deal. Lastly, pvc conduit is acceptable to me, but at least take the time to measure and cut, not just bend and flex the longer pieces because your cut was too short and you’re too lazy or cheap to cut another piece. Those “glued” joints are no longer joints fyi. As I stated previously though, my displeasure was with the actual contractor. One or two other displeasures involved the SRECs and the actual sizing of the system. I originally was planning on installing an approximate 14kw system, but had to downsize to a 10kw (9.9kw) due to some apparent limitation that stated anything over that size qualified as a power generating facility and would need regular inspections from the power company…which cost more money than what I would be saving from the extra 4kw. Panels all came on a semi, which couldn’t reach my property because it got stuck, and I had to drive my truck with my largest trailer to transfer everything over from his location. Once again, poor planning. The SRECs situation may not be their fault either, but know that I was told originally that I would receive approximately 6k to 7k more than I actually did when I finally received a check…years after the install. After many phone calls (to a carbon management solutions group), I found I was apparently bumped from higher tier lists (higher tier equals higher SREC worth) because they were full up, and funding was dropping. Nothing I could do except wait as I was dropped from A to B To C, then finally D, which I believe was the one I finally was paid out on. Note that this has nothing to do with the company I purchased the panels from, but I thought it worth mentioning here for those that might be going interested. After all that criticism, I must say, the system does work, and the app I have to monitor everything is user friendly, informative, and has nice features. The panels seem to be high enough quality and are quite durable. Haven’t had a single issue other than weeds and pvc conduit coming apart. The company, although different contacts, still reaches out from time to time to check on me, which I find comforting. All in all, pleased with their actual end of things.

Green home Systems is awesome! They have great warranty and service on their systems. I have been really happy with my system since 2019. They are a one stop shop for all your solar needs. You don't have to call around they do all the heavy lifting. Since my first call back in 2019 Ian P was my sales manager and all I ever had to do was speak to him and he took care of everything from the system installation to any repairs I've needed. I've saved so much money on my electric bill over the years.

I want to thank Green home systems, and especially Anat the project manager who regularly followed up and kept me informed of every step, until the project was complete. She even made adjustments to the plan, when she saw it could be a better aesthetically layout. The installers were professional, considerate and made sure they didn't damage anything in the process of their installation. Finally, the sales person, he was thorough in his explanation and very competitive in offering me a fair price. Thanks Green Home Systems :)

The process went pretty well from the start with Robbie as the sales manager and then moved to Chris the project manager. Chris stayed on top of things like permitting and what not so the process went as planned. Our installer, Dale did an excellent job installing the panels and taking care of our yard as we had a ground mount solar system installed. I would definitely recommend Green Home Systems!

It was all very easy. From the beginning, getting a quote and all the info from the Sales rep, Kenny L, he was awesome. He worked really hard to get us the best solar panels suited for our home😊😀 The project manager, Delesia H, is amazing. She kept us up to date every step of the way and made sure to communicate any necessary changes immediately. And Tony H, the one who installed our solar panels, even got them done 1 month ahead of schedule. Im still amazed at how quickly everything got done. And super grateful to all of these people for all their help through this process.

Had a great experience through sales process with Robbie - transparent, clear explanation, not too pushy but assertive. Really excellent project management support from Cat - again proactive, assertive with clear time commitments that were followed and achieved. Also a very clean handoff to the local installer who was responsive and connected through Cat to the whole process

Martin M. Pittsburgh, PA 3/15/2023 First of all, I do not believe in writing reviews that do not tell the entire story. That is why I have waited 2 years to write a review of Green Solar Technologies (now Green Home Systems). On January 27, 2021 I signed a contract with Green Solar Technologies to have 35 LG 340 watt solar panels and 2 Solaredge inverters installed on my house. Lesson number 1, don't expect a quick installation. An engineer came out to the house to ensure the roof was good enough to support the panels and the shingles were in good shape so that the panels would not need to be removed in just a couple of years to re-shingle the house. Then the approval process begins. Local code approval must be obtained and the electric company needs to approve the plan. Lesson number 2, Green Solar subcontracts the work. If Green Solar doesn't have an electrician immediately available, they must contract with one. This took several weeks and on May 12th the supplies were delivered and installation was scheduled for May 18th. On the night of May 17th the electrician's wife decided to go into labor 3 weeks early, so installation was delayed a few more days. Lesson number 3, the electric company runs on their own schedule and they have no intention of rushing things. Another 2 weeks went by before the power company came out to look at the installation and install the net meter. You cannot turn the system on until they give final approval. Lesson 4, don't expect everything to work the first time. 3 of the panel optimizers were bad and needed to be replaced. We found this out on June 17th. Only 32 out of 35 panels were producing electricity. After numerous delays, the 3 replacement optimizers arriver on July 29th ,2021 and on August 9th the electrician installed them. Lesson 5, I have West Penn Power as my electric provider. In Pennsylvania, you can select a different company for power generation but must stay with West Penn Power for distribution. If you do that, West Penn Power will pay you a lower price for the electricity you send to the grid. I needed to go back to West Penn Power for both generation and distribution before they paid me the same amount of money per kilowatt I sent to the grid as I paid when I drew power from the grid. 2022 was the first full year that the system produced power. On average, the system produces 1,100 KW per month (more in the summer, less in the winter). The panels and inverters that Green Solar uses are top notch and the 25 year guarantee is one of the best in the business. When one of the optimizers went out last year, they notified me and had an electrician come out to replace it. The Solaredge app is fantastic. I can see what my panels are producing in real time and the app keeps track of production history. In Pennsylvania (and some other states), we can sell our Solar Renewable energy credits (1 credit equals 1 megawatt of generation). I use SRECTRADE to sell my credits. It took a little while to set up the account, but it is well worth it. Bottom line, I am very pleased with the system Green Solar installed. Don't expect a quick installation though, since a lot of the delays are not Green Solar's fault. It would be nice if they had more electricians in the installation area to prevent delays, if Green Solar fixes this issue, I would give them 5 stars.

It's important to me to be able to generate my own power, limiting what I pay to the energy company and decreasing my carbon footprint, so I was extremely pleased with the service I received from Green Home Systems. From the moment I contacted them, through the loan process and installation, they were available to answer all my questions. Having the installation done by a local company gave me peace-of-mind. They reassured me that my roof was stable, the equipment top-notch and that I got a great deal through Green Home.

I contacted them to explore the possibility of solar at my home. Jake (sales) was lovely, patient, and spent time answering multiple questions. Eric (project manager) was very helpful with the project planning and permitting, equipment delivery and logistics. The installer here in Pennsylvania was marvelous. We were up and running ever since July 1, 2022. I am quite pleased with the appearance and functionality of the array.

We were so happy to do this process hand by hand with Emily , it was overwhelming at the beginning but Emily explained us everything step by step. So thank you Emily for all of your support and guidance 🙏

We had an excellent experience with our solar installation. Ivan K stayed in contact with us throughout the process and addressed all of our concerns. This is the best project we ever had done. Kudos to you, Ivan!

I worked with GHS to design, permit, and install a solar system on my garage roof last year. They walked me through the whole process. I was uncertain how it would get accomplished between their offices in California and my roof in Pennsylvania, but in about six months the system was producing.

Customer service was wonderful! I was contacted fairly quickly after requesting information. I then was set up with Rachel as my service manager who has been wonderful at keeping us in the loop of our solar project, easy to contact and very personable. The price was also the best from all the companies I contacted.

They have been helpful with problems we have had. My complaint is that I had them installed in July they did not get it correct until December of that year. Now they do say they will reimburse me for the payments that I had to make while I was not able to actually use the panels but I did not get anything for the missed credits I should have gotten during the most productive part of the year. Now that they have been up for most for the beginning of December 2023 we have not had a problem with them working. GHS has been in contact through the issues but there was about a month and a half that I did not hear from them nor did they respond to messages or calls that I made to get anything going. Once it started costing them money they did get right on taking care of the problems.

Got my solar energy system with a backup battery, and everything works great! Now, when the power goes out I still have heat and lights till the grid comes back up. Highly recommend to anyone who wants to save money and not be left in the dark.

If you are leaning towards solar power for your home or business, don’t wait. Call GHS and talk with someone who knows what they are talking about. State and Federal incentives make this totally affordable. And after your installation, watch your electric bills vanish. All natural. A sunny day is all you need to save a lot of money.

This is my second time using Green Home Systems and I highly recommend! They installed our system quickly and kept us updated throughout the process. Moreover they were the best value. I made sure to get several estimates before hiring them.

I enjoyed working with Cat M and her install group. Both group were willing to answer questions related to the array while working. The choice of array panels was also expert. Plans are to purchase more systems. I am recommending Green Home Systems.

I highly recommend Green Home Systems to anyone interested in getting solar panels. The project engineer always answered the phone and kept me up to date on the process which meant everything to me. The installers were very clean and professional. The panels look great and are functioning perfectly.

Customer service is amazing. Every part of the process of getting solar panels to installing was explained thoroughly. From start to finish everything was seamless. Our solar panels are producing more than we expected. We are so pleased and would highly recommend Green Home Systems.

Green Home Systems was pretty easy to work with. We had issues with the first project manager assigned to us for not communicating, and they assigned us another project manager that seemed much better at communicating. We had tons of delays due to our electric company absolutely dragging their feet and the whole project took 6 months, but between my husband and I, the installers, and our Green Home Systems project manager harping on the electric company almost daily, we eventually got the project done the day before our loan was set to expire.

Upgraded my solar with a battery backup. Install went well. Did not need it the first year at most used 5% of battery at a time for minor outages. this year Ian took out power for 1.5 days with no sun the day before outage used 80% battery. It fully recharged when sun came out in 3 hours. was charging station for nieborhood.

I had a good experience getting my panels from Green Home Systems. All the terms were described very clearly and while there were some delays in the permitting process, the site lead for the installation always kept in touch and set expectations. Overall, I had a great experience. I went back to them when I looked to expand my solar system again.