Green Home Systems Reviews

I am glad to finally get my solar panels installed, I haven’t had them installed long enough to see how it improves my electric bill. It seemed like the process would go smoothly and then not so much. The installers did d professional work and kept me informed during installation. Sometimes the communication between Green Home Systems, Ameren Illinois, and me was a little strained.

Entirety of my solar purchasing experience had its ups and downs, but all in all, it remained positive. Also, company has changed ownership/name as it was green solar when I purchased panels. Contacts that would reach out to me on occasion, or whom I could contact with inquiries seemed to change quite often. Not sure on the details, but it did appear as if there was a higher turnover with their employees. I remember someone named Angel early on, and a Michael, maybe a Michelle in there, but those were the only ones that seemed to stick around long enough that I can name. All in all, they did great up to the point of after the install, then communicating did drop off, albeit not entirely. I remember signing an awful lot of e-signatures, many of which were redundant in my opinion, but there was always progress forward. If I had a complaint or two for real, the first would be whatever contractor they hired to actually install the system. I understand it’s bidding process, and no affiliations may be in order, but being in the trades and associated with the process myself, I am a firm believer that the cheapest option is not always the way to go. I cannot name the company off-hand, but I do remember them being based in the Champaign, IL area. Although the system is installed and operational, I am less than happy with the cleanliness and quality of the install. Very little forethought and prep was put into the install, just an email or two with satellite view images. Panels mounted on ground due to no south facing roofline, but no ground prep was completed, just plop, right there with the basic angled brackets/mounts on top of the healthy grass with a single layer of landscape paper to “prevent” growth. The ground and panels aren’t even somewhat level. The inverter was mounted to the south side of my garage after some heated debate, because it was “too hard” or “too far away” for them to mount anywhere else that I suggested, and they wanted to get the job completed asap. They trenched from the panels to my garage without so much as checking to make sure anything was going to be hit in the process, then due to their time crunch (I’m assuming), actually offered me a small amount of cash back so they wouldn’t have to back-fill the trench they made. I live far from most things, so not that big a deal really, but that just screams shoddy workmanship to me. They arrived in a Tesla and a small work vehicle, but the Tesla was plugged in to my garage outlet because he didn’t plan ahead, and realized after the fact he wouldn’t have enough power to make it anywhere. Not that it cost me much, but no severance was offered for that little deal. Lastly, pvc conduit is acceptable to me, but at least take the time to measure and cut, not just bend and flex the longer pieces because your cut was too short and you’re too lazy or cheap to cut another piece. Those “glued” joints are no longer joints fyi. As I stated previously though, my displeasure was with the actual contractor. One or two other displeasures involved the SRECs and the actual sizing of the system. I originally was planning on installing an approximate 14kw system, but had to downsize to a 10kw (9.9kw) due to some apparent limitation that stated anything over that size qualified as a power generating facility and would need regular inspections from the power company…which cost more money than what I would be saving from the extra 4kw. Panels all came on a semi, which couldn’t reach my property because it got stuck, and I had to drive my truck with my largest trailer to transfer everything over from his location. Once again, poor planning. The SRECs situation may not be their fault either, but know that I was told originally that I would receive approximately 6k to 7k more than I actually did when I finally received a check…years after the install. After many phone calls (to a carbon management solutions group), I found I was apparently bumped from higher tier lists (higher tier equals higher SREC worth) because they were full up, and funding was dropping. Nothing I could do except wait as I was dropped from A to B To C, then finally D, which I believe was the one I finally was paid out on. Note that this has nothing to do with the company I purchased the panels from, but I thought it worth mentioning here for those that might be going interested. After all that criticism, I must say, the system does work, and the app I have to monitor everything is user friendly, informative, and has nice features. The panels seem to be high enough quality and are quite durable. Haven’t had a single issue other than weeds and pvc conduit coming apart. The company, although different contacts, still reaches out from time to time to check on me, which I find comforting. All in all, pleased with their actual end of things.

Martin M. Pittsburgh, PA 3/15/2023 First of all, I do not believe in writing reviews that do not tell the entire story. That is why I have waited 2 years to write a review of Green Solar Technologies (now Green Home Systems). On January 27, 2021 I signed a contract with Green Solar Technologies to have 35 LG 340 watt solar panels and 2 Solaredge inverters installed on my house. Lesson number 1, don't expect a quick installation. An engineer came out to the house to ensure the roof was good enough to support the panels and the shingles were in good shape so that the panels would not need to be removed in just a couple of years to re-shingle the house. Then the approval process begins. Local code approval must be obtained and the electric company needs to approve the plan. Lesson number 2, Green Solar subcontracts the work. If Green Solar doesn't have an electrician immediately available, they must contract with one. This took several weeks and on May 12th the supplies were delivered and installation was scheduled for May 18th. On the night of May 17th the electrician's wife decided to go into labor 3 weeks early, so installation was delayed a few more days. Lesson number 3, the electric company runs on their own schedule and they have no intention of rushing things. Another 2 weeks went by before the power company came out to look at the installation and install the net meter. You cannot turn the system on until they give final approval. Lesson 4, don't expect everything to work the first time. 3 of the panel optimizers were bad and needed to be replaced. We found this out on June 17th. Only 32 out of 35 panels were producing electricity. After numerous delays, the 3 replacement optimizers arriver on July 29th ,2021 and on August 9th the electrician installed them. Lesson 5, I have West Penn Power as my electric provider. In Pennsylvania, you can select a different company for power generation but must stay with West Penn Power for distribution. If you do that, West Penn Power will pay you a lower price for the electricity you send to the grid. I needed to go back to West Penn Power for both generation and distribution before they paid me the same amount of money per kilowatt I sent to the grid as I paid when I drew power from the grid. 2022 was the first full year that the system produced power. On average, the system produces 1,100 KW per month (more in the summer, less in the winter). The panels and inverters that Green Solar uses are top notch and the 25 year guarantee is one of the best in the business. When one of the optimizers went out last year, they notified me and had an electrician come out to replace it. The Solaredge app is fantastic. I can see what my panels are producing in real time and the app keeps track of production history. In Pennsylvania (and some other states), we can sell our Solar Renewable energy credits (1 credit equals 1 megawatt of generation). I use SRECTRADE to sell my credits. It took a little while to set up the account, but it is well worth it. Bottom line, I am very pleased with the system Green Solar installed. Don't expect a quick installation though, since a lot of the delays are not Green Solar's fault. It would be nice if they had more electricians in the installation area to prevent delays, if Green Solar fixes this issue, I would give them 5 stars.

I worked with GHS to design, permit, and install a solar system on my garage roof last year. They walked me through the whole process. I was uncertain how it would get accomplished between their offices in California and my roof in Pennsylvania, but in about six months the system was producing.

Green Home Systems was pretty easy to work with. We had issues with the first project manager assigned to us for not communicating, and they assigned us another project manager that seemed much better at communicating. We had tons of delays due to our electric company absolutely dragging their feet and the whole project took 6 months, but between my husband and I, the installers, and our Green Home Systems project manager harping on the electric company almost daily, we eventually got the project done the day before our loan was set to expire.

I am happy with my decision to go with Green Home Systems. Everyone I have been in contact with have been great. From start to finish. You can't go wrong with Green Home Systems!

Fast installation, great people, very knowledgeable to answer any and all questions and great warranties!

I like the panel really well and my bill went down but not all the way I thought it would but they are nice

Used excellent local contractor; good service ; came in on Price