Green Home Systems Reviews

The salesman was great, answered all my questions and could not be happier with him. But once they turned it over to the project manager, everything went downhill. He would ignore my texts, emails, and calls. He would not have any answers to the questions that I had. He didn't seem to care about me at all, spite the fact that I just spent 35k on a solar system. I was told by the salesman it would be about 2 months to have everything in and that would've been right before summer(the best time of the year to have solar systems) but because of the project managers lack of ability to do his job, it took 6 months and was not installed until October... Sales people are great, project managers don't seem to care.

I was excited about installing solar and contacted GST. I found the salesman pretty pushy but, after all, it is sales. They asked for all the personal information that could easily lead to identity theft, and - nervously - I supplied it. They asked that I sign a document and discovered it was, before I was ready to fully commit, a full contract that they 'needed before they could proceed.' That's when I balked. My finances no longer allow this investment, and I asked them to delete my file. Since then they have called every four or five days, in spite of me asking repeatedly for them to stop. Yes I am very supportive of putting solar energy to work but if I ask for an end to this business relationship I expect that request to be honored. If I am able to invest in solar in the future, I would prefer to hire a local company rather than this hard-sell company two thousand miles away. I read reviews and people are mostly happy with them but I wish they would back off from the hard sell.

We were told that our solar payment would offset our electric bill. Now we pay $180 solar and an average of $120 electric. Our electric bill has only decreased by about $60. Solar panels are productive for about 4 hrs a day. I don’t believe they were truthful in their sales pitch. We have contacted them and our electric company often, but basically what’s done is done. Panels look nice and installation was hassle free, just disappointed with the costs.

Poor customer service after the sale failed to do work like promised