Entrust Solar Reviews

ENTRUST SOLAR IS INDEED VERY TRUSTWORTHY. ****** Apologies for the length of this post. After interviewing 6 different Solar energy companies, I selected SunnyMac based on the specific panels and inverters they used and the skill of the young salesman. I signed a contract sometime during the spring. It took a very long time to get the final project design (number and layout of the solar panels) approved (probably not entirely SunnyMac's fault - just red tape) and even longer to get them installed. I still do not fully understand why. Anyway, months after the panels were installed and all permits approved, I tried contacting SunnyMac in October to find out what the hold up was. I got completely ghosted. While during the sales and design phase both the salesman and Project manager of SunnyMac were happy to text, talk and email me, now that they had gotten paid (by this time in early November I had already made 2 monthly payments, but still no Solar generation. Absolutely no response from Sunnymac to repeated attempts by phone text and email. At the end of November I finally called my Township to see if there were any more permits pending. I found out that indeed, there was one more "Certificate of Approval" that has been waiting for someone from Sunnymac to pick it up. I was furious that it had been sitting there or 2 weeks with no attempt by Sunnymac to pick it up. In brief, this is when Chris B (Owner and CEO) and Tiana P of Entrust Solar contacted me. I had never hear of the company and did not know that they were involved (they are actually the Parent sales company and are usually never involved after the sale which happened in June. Within a couple of days JCPL came out and swapped the meter and by Wednesday December 7, the system came on line and started generating power. I give ENTRUST SOLAR 5 stars and thank Chris and Tiana for getting my system up and running. While I am still angry at SunnyMac, it's great to know that there are still folks out there who care about the customers and go above and beyond to support them. Chris B: Thank you sir

Everyone was professional and knew what they were doing