Empire Solar Group Reviews

There cost are double what most companies offer with 150%longer payoff period. Sales rep has you open your email and he "reads" the contract to you leaving out the most crucial entries. Then he submits "electronically signs" the contract for you. After reviewing the contract and loan agreement on my own I discovered the following: 1)the panels themselves are NOT warranteed..only the workmanship on the install. 2) the actual product being installed is not disclosed to the buyer 3) The actual monthly payment increases after month 18. 4)pending legislation no guarantee is made for buyer to be able to collect credit from energy produced but not used. 5)Nights free not written into contract as verbally disclosed by sales rep. 6)Maintenance agreement as disclosed verbally by rep must be written and entered into contract PRIOR to signing. 7)after paying on time per loan agreement for 10kw system buyer will have paid close to 90K for the solar system. 8)You waive all rights to sue. 9)Should you attempt to make a warranty claim it is at ESGs tech's discretion on validity of your claim and should they reject the claim you are to pay$150 to them for their time. Having written this review I will say the sales rep was extremely personable and appeared trustworthy, but you must always read the fine print. And finally 10)the contract staed they are under no obligation to provide to the buyer any of the verbal promises made by their employees. If it's not in writing they are not bound to any "perks" offered.

Empire Solar installed my system back in May. I received my NEM on May 5th. It is now December 20th and I have continued to have to pay for my electricity. They did not design my system with enough panels. I have called and emailed every month since May, but no one wants to take responsibility. So I have had to pay close to 85% of my electricity bill plus the loan payment of $105 a month. I have been monitoring the solar panels and 7 panels are under producing the 5 other panels by over 58%, but according to their standards everything is working fine.