Elan Solar Reviews

2.9

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112 User Reviews

5.3

Overall Score

2.9

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112 User Reviews

5.3

Overall Score

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Summary of Reviews

Star Rating

2.9

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114 Reviews

Review Breakdown

5 grade

26%

4 grade

13%

3 grade

18%

2 grade

1 grade

34%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Eric Payson, UT

I really haven't worked with other solar equipment that much to know first hand which is better, but it seems to work well and I like the idea of having micro converters at each power cells opposed to having one entire converter so that each panel can work individually the rest. Installation went pretty well. They came they set up and it was about a month or so just waiting for all the permissions to get taken care of between the city and everything to be able to start using the power and for them to put in a new power meter and that was it. Elan is very quick and responsive anytime there was questions, they're reaching out whenever there is any issues.

4 years ago

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Verified Customer

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Douglas West Jordan, UT

Elan has an easy way of refinancing in case we have to move or something we won't be held responsible for the whole cost of the solar. It took an extremely long time to get permits and everything through the city. It was almost five months before we were able to actually turn the panels on. They had to come out three times just doing different things. I like the fact that there's individual inverters.

4 years ago

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Verified Customer

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Anthony Salt Lake City, UT

It's working just fine though they should warn their customers about bird potentially getting under the panels and offer some sort of solution for that. It would be great if they offered that as part of the service. It is a little but of trouble getting of someone in customer service after the install was done.

4 years ago

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Verified Customer

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Peter Mueller Saratoga Springs, UT

Everything about our experience was great. The only thing I had issues with was their billing department seemed a little scattered and it was a bit frustrating to work with them on a special billing situation.

4 years ago

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Verified Customer

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Taminan Layton, UT

Customer service is always available but it often takes two or three calls to get anything done. They have a good deal and walked us through the process and answered all our questions.

4 years ago

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Verified Customer

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Rhett Payson, UT

Haven’t had any problems with anything. They set up the appointment, came and everything got installed. Customer support is accessible and easy to talk to. Every time I call, my problems are solved.

4 years ago

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Verified Customer

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Stephen South Jordan, UT

Comparable in price and quality to other companies. The process works great. We could call to know what was happening next. Installation was fine though they did leave some stuff in the yard that we had to clean up.

4 years ago

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Verified Customer

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Tim Samsel Heber City, UT

Getting permit and install was real fast however I‚Äôm still waiting for my inspection so we can turn it on, its been over two weeks and still waiting.

4 years ago

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Verified Customer

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David Riverton, UT

4 years ago

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Verified Customer

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Gregorio Salt Lake City, UT

The solar system is much cheaper than others. It looks pretty nice. It makes sense. It is pretty good.

4 years ago

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Verified Customer

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Bradley Dicks Park City, UT

There were a few issues with the install that required Elan to reimburse me, which they did.

4 years ago

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Verified Customer

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Michaela Milford, UT

Elan Solar works great. We haven’t had any problems with it. It was installed very nicely.

4 years ago

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Verified Customer

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Aurora Horting Provo, UT

Nice online lay out. Easy to understand. I felt like they were over priced.

4 years ago

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Verified Customer

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Brodie Pollard Park City, UT

Sales person was top notch, installers great

4 years ago