DynamicSLR Logo

DynamicSLR Reviews

star star star star_half star_border

Star Rating

info
star star star star_half star_border

2 Reviews

Review Breakdown

5 grade

50%

4 grade

0%

3 grade

0%

2 grade

50%

1 grade

0%

Sentiment Criteria

Value

star star star star_border star_border

Quality

star star star star star_border

Service

star star star star star_border

Trustworthiness

star star star star_border star_border
cancel
info
star star star_border star_border star_border

Luigi

DISINGENUOUS COMPANY! The windows (Burris Windows) and installation by Home Gear Installations (subcontracted by Dynamic SLR) were amazing. I HIGHLY recommend both companies for your windows and installations. However, the rest of the experience with Dynamic SLR is not favorable, and I find the company disingenuous. If they show up to your door, particularly if the individual is Adam Al-Asad, turn them away. Much of the benefits they describe to you in person, and then you sign off on there digital platform, you do not get copies of. I would get everything in writing, with provided copies, before committing. (Definitely MY mistake - a learning for me!) They are very good at trying to drive the sale upon their initial visit without this documentation. Examples of what I have experienced: 1) Electric Bill - Being told by Adam that if I received an electric bill I could submit it each month and D.SLR would cover the difference. False. They corrected me with an email response, after I received a bill after the first month. On an annual basis if the system falls short of the solar system rating, minus 10%, they would cover any difference. This is much different and more detail than what was explained on the solar system pitch. Therefore, very unlikely to cover any difference. 2) False Waived Payment Incentive - As an incentive to confirm purchase of the solar system before the end of 2024 with Adam, they said I would get "9 months of waived monthly payments". However, D.SLR starts the clock at the start of the system operating. The loan payments do not begin until 60 days after the system begins operating. Therefore, they in-fact only provide 7 months of waived monthly fees. A detail omitted from the solar system pitch. 3) Selling & Buying Power - You sell the extra solar power to your electric company at a lower price (e.g. $0.09/kWh) than what the electric company sells you power (e.g., $0.14/kWh). So, it is best to prioritize your electric usage to when the solar panels are producing power. This difference in power rate was not discussed or clarified by Adam in the solar system pitch. 4) Cutting & Covering a Vent Pipe - Adam told me during installation that none of the vents would be cut; they would work around them. Well, several months later I started to hear bug and/or critter noise in my roof. After inspection by a pest control company, they provided photos of a vent pipe that was cut short and covered over by a solar panel. I rose this issue with D.SLR and they came out later and rerouted the pipe to resolve the problem. But, clearly, they were not truthful about not touching existing infrastructure on my house. (Btw, the installers left all the garbage from the reroute in my yard from this fix.)

2 weeks ago

check_circle

Review Source

star star star star star

Alex Dallas, TX

Fantastic company that truly cares about the homeowners they serve. I felt they were transparent throughout the entire process. We are satisfied with their services.

2 years ago