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9.8

Overall Score

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John Crockett Crowley, TX

Ease of installation and set up, after installation and set up operation is seem less with little to no personal interactions. Receiving monthly email reminders for upcoming payments is also extremely helpful

2 years ago

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Reply from Sunnova

Thank you for sharing your story, John! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^JD

Jun. 22nd, 2021

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Barbara Bellamy Fort Worth, TX

saving me money, great customer service, very courteous work crew, courteous, respectful of property.. Cleaned up everything before leaving ..well prepared for city inspection.

3 years ago

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Reply from Sunnova

Hi Barbara, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.**MC

Apr. 19th, 2021

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Joy Deal Houston, TX

They were very good in delivering the product but didn't quite understand that I may have an electricity bill still. Luckily now we do see the credit but did not like paying $98.12 plus Green Mountain bill..that may continue until summer time when AC is used but at least we will see the credit applied.

3 years ago

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Reply from Sunnova

Thank you for sharing your story Joy! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^ JD

Apr. 5th, 2021

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Joyce Clark

The entire team was knowledgeable and answered ALL my questions immediately. They were courteous and handled the installation exactly as they promised, which included removing and replacing my patio pavers.

3 years ago

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Reply from Sunnova

Thank you for sharing your story Joyce! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!^JD

Dec. 2nd, 2020

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Ilima Segoviano

Overall well organized interface with customers and clear contract with helpful info broken out. Customer service reps also work to resolve questions and issues. Only thing I didn't like was waiting for the first invoice to be released and having 3 days to pay it. If I wasn't on automatic payments that would have been a problem for me.

4 years ago

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Reply from Sunnova

Hello Ilima, Thank you for your positive feedback and Welcome to the Sunnova Family!^MO

Feb. 14th, 2020

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Wendy Carter

Efficient and thorough installation and explanation of each step in the process. The representatives kept me fully informed of what the next steps were and an estimated timeline for the permits and inspections.

4 years ago

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Reply from Sunnova

Good morning Wendy, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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Linda Cotter

They did a good job. My only critique was the explanation of the process lacked information about the complexity and time that would be involved in getting the panels up and running. Most of that delay was due to the electric company and there required work.

4 years ago

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Reply from Sunnova

Good morning Linda, Thank you for bringing this to our attention we use all of our customer comments to better our customer service programs. We apologize for any delays that may have occurred. Welcome to the Sunnova Family!. ^MP

Feb. 11th, 2020

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Fred G

Excellent work done in a timely manner, the team was professional and left work area clean and organized after each days work. Product functions as promised. I would recommend them to family and friends.

4 years ago

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Reply from Sunnova

Hello Fred G, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^OA

Jan. 8th, 2020

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Michael Messore

HAd contacted local rep after installation wit a concern and never got a response. Also one man came to follow up after the installation and said he found a minor problem that he said would be addressed. when the crew came they said they couldn't find anything wrong. no explanation was ever given.

4 years ago

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Reply from Sunnova

Hello Michael Messore, we are sorry to hear that this was your experience with Sunnova. If you could please send us a message to with your System ID/Phone number where we can reach you? One of our Issue Resolutions Specialist will contact you. ^OA

Jan. 8th, 2020

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Pete

Everything was pretty typical of the process of getting solar. This is me second time buying solar. Everything happens behind the scenes so to speak and since I haven''t had to contact them because everything has gone pretty smooth. No hassle and everything happens the way it should.

4 years ago

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Reply from Sunnova

Hello Pete, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^MO

Jan. 7th, 2020

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Jennifer Alexander Chico, CA

The people I interacted with were very knowledgeable, helpful, and friendly. I never felt like I was bothering anyone with my questions. The installation was quick and efficient.

4 years ago

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Reply from Sunnova

Hello Jennifer Alexander , we appreciate the positive feedback. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We are excited to welcome you to the Sunnova family!^OA

Dec. 3rd, 2019

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Pat Weiffenbach

Sales person, Sam B, stayed in touch even after he made the sale. There were delays with the inspections. He was instrumental in getting things pushed along. I answered good to question good because i really have not been a customer long enough to give a real assessment.

4 years ago

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Reply from Sunnova

Good Morning Pat, Thank you for your feedback and Welcome to the Sunnova Family! ^MP

Nov. 26th, 2019

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Hollace Paternoster

Everything was done exactly the way Andrew said it would be, Install was done on time and very clean and neatly done. I pay my bill each month and have had no trouble and for that I am a happy person. Thanks

4 years ago Edited January 10, 2024

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Reply from Sunnova

Thank you for sharing your story Hollace! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!^JD

May. 8th, 2020

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Ken

Prep and install all in one day. Everything clean when they left

3 weeks ago

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Reply from Sunnova

Hi Ken, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey, and we are so happy to hear your experience reflected what we strive for. Thank you for choosing Sunnova!

Apr. 1st, 2024

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frank ryan

Professional and friendly from start to finish. Extraordinarily helpful.

3 weeks ago

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Reply from Sunnova

Hi Frank, thanks for the positive feedback. Know that we're here to support you every step of the way, and we are so happy to hear your experience reflects our goal is to provide world-class customer service.

Apr. 1st, 2024

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dpavo

No communication, had no idea what was going on. They never paid the company and didnt send us any paperwork about billing so I'm very unhappy.

3 weeks ago

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Reply from Sunnova

Hi dpavo, We appreciate your additional feedback. We are committed to providing the best customer service possible and take your concerns seriously. Could you provide your system ID and name to [email protected] so we can address your concerns?

Mar. 30th, 2024

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jose passalacqua

Very good company with fast response with warranty and service

3 weeks ago

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Reply from Sunnova

Hi jose passalacqua, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 30th, 2024

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Jesse Marrero

The customer service and surveyors are very good at their jobs.

3 weeks ago

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Reply from Sunnova

Hello, Jose. We appreciate your review and are happy to hear that you received excellent service and a positive experience.

Mar. 30th, 2024

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Vernon Forrest

Great company they really care about the service they give to their customers

4 weeks ago

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Reply from Sunnova

Hello, Vernon. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Mar. 30th, 2024

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Idelfonso Class

Great product and company, recommend to all my friends and family.

4 weeks ago

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Reply from Sunnova

Hello, Idelfonso. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy to hear you have had a positive experience. Thank you for your recommendations. You may refer your friends and family through the portal for an incentive on behalf of Sunnova!

Mar. 30th, 2024

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yaakov miller

will my sales rep frank s., u wont be steered wrong. he will always try to help

4 weeks ago

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Reply from Sunnova

Hello, Yaakov. We appreciate your review and are happy to hear that you received excellent service and a positive experience from Frank S!

Mar. 30th, 2024

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Luis Colon

Excellent company. Great services and top of the line products.

4 weeks ago

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Reply from Sunnova

Hi Luis we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 30th, 2024

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ADRIAN DARRINGTON GRANT

I am very impressed with the service that the company offered.

4 weeks ago

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Reply from Sunnova

Hello, Adrian. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best business, offer excellent customer service, and be a pleasure to work with.

Mar. 30th, 2024

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Otniel Ruiz Pierluissi

Excellent service overall. The solar sistems give overall confidence

4 weeks ago

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Reply from Sunnova

Hello Otniel, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Carolyn Alston

For the most part, they kept me informed of each step which was great!!!

4 weeks ago

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Reply from Sunnova

We value your view, Carolyn. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enable us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Mar. 30th, 2024

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Tomtom 24

Very good customer service very prompt. I am very happy with these guys.

4 weeks ago

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Reply from Sunnova

Hello, Tom. We appreciate your review and are happy to hear that you received excellent service and a positive experience from our team!

Mar. 30th, 2024

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Frank Centrone Fresno, CA

Sunnova is awesome. From the time you plan your solar system setup, during and after everything is installed I have always had constant customer support for anything I have needed. I have recommended sunnova to several people who were looking into solar. With todays electricity prices I’m glad I did!

4 months ago

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Reply from Sunnova

Hi Frank Centrone, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 26th, 2023

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Liz Rainey Killeen, TX

Customer service is responsive. My system works well and was well designed. As long as the sun is shining (in the late spring and summer months), I save a lot of money, but during the winter season not so much. But that is probably more a review of solar in general than it pertains to this company.

4 months ago

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Reply from Sunnova

Hello Liz Rainey, thank you for your positive feedback! We're incredibly excited that you've decided to go solar and join us in our mission to Power Energy Independence™. Your choice to harness the power of the sun showcases your commitment to a cleaner and more sustainable future. We're honored to have you as a valued member of the Sunnova community!

Dec. 15th, 2023

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Chef Cat A 2 Z Living Well Solutions White Plains, NY

Despite the world erupting with Solar concepts there are not many companies actually working on servicing the systems. Sunnova was recommended under warranty to us by Generac, and has been the only reliable company that has serviced our units and achieved actionable results. However, do note, their out of country customer service helpline has been very spotty and not helpful in scheduling.

9 months ago

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Reply from Sunnova

Thanks for reaching out to us, Chef Cat A 2 Z Living Well Solutions. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Jul. 18th, 2023

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AGP Bock Asheville, NC

I worked with 3 different representatives. The lead, Marquis, his assistant Jared, and a female telephone customer service representative. Both reps at my door we're curtious and friendly. Thet did thier best to explain the situation and ensured I felt comfortable and informed. Dealing with the phone rep was about as helpful as screaming at a dumpster fire 🔥. She undermined the reps and insulted me more than once. She actively spent more time ignoring her responsibilities or placing blame on anyone else. She was the worst part of my experience and I hope to never deal with her again. A customer is a customer and if she can't be composed on the phone, she should consider a profession that highlights a different set of her skills.

9 months ago

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Reply from Sunnova

Thank you for reaching out and bringing this matter to our attention, AGP Bock. We sincerely apologize for the experience you've had. Your concerns are important to us, and we are committed to resolving them. Thank you for your patience, and we look forward to providing you with the exceptional customer service you deserve.

Jul. 17th, 2023

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Philip Cisco Hesperia, CA

Everything they told me about how they will save me money on electric was true. They looked at my year consumption power. What I lease the panels for and what I would pay my electric company are close but when they raise rates I will be protected. Now Sunnova does a 1.5 percent increase a year. Still, I think I come out better. I want to know at the end of my electric company year when I settle my bill will I get that money back? If I do it would cover Solar bill and I will be getting electric for free.

9 months ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Phillip Cisco! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jun. 30th, 2023

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Frank Bartol

I was a contractor for 40 plus years and are accustomed to hiring subcontractors. Solar is a tough field. My experience is that there are many sellers that are inexperienced and don't have the necessary training or customer focus. Sunnova did the best in a tough field. Our sales person, Nigel, was personable, responded to questions, followed up and kept all appointments. One other guy said he would not come out until we cut our big maple trees down. I asked another guy for panel specifications and he sent me a picture. I guess he didn't know what specifications are. One or two didn't answer phone calls. They can use Google to look at your house and decide to return your call or not. My advice to them is if you don't show up it is guaranteed you won't get a contract. My advice to you is be sure to meet with Sunnova. We're happy with the work, contract and performance.

10 months ago

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Reply from Sunnova

Hello Frank Bartol, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

Jun. 13th, 2023

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AL Biggs Glassboro, NJ

I was introduced to Sunnova through Evelyn L. I had purchased a system through her when she worked at Tesla. I wanted to increase my system and I called Evelyn at which time she was now working for Sunnova. We met and she explained the saving I would receive by adding to my current system. She was right and I am extremely happy with the system and Evelyn's expertise.

10 months ago

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Reply from Sunnova

Hi Al Biggs! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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Cindy j Wareham, MA

I’m really happy with the results. I haven’t had an electric bill in two years. I use to have as $200+ bill in the summer for central air. I have 7 cool rooms in the summer and tons of laundry each day. It’s a big savings to me. I only pay for panels each month. It’s really helped slot during this challenging economy. Thank God, since everything else has either tripled in cost. I didn’t think I’d really save at first since we still have slot of trees blocking light in the morning, but it didn’t hinder the performance of the panels. Best investment I’ve made.

10 months ago

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Reply from Sunnova

Thank you for your message, Cindy j. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *CP

Jun. 12th, 2023

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Les Grey Naugatuck, CT

The entire experience with Sunnova so far has been exceptional. From the way they don't pressure you into going with them, the way they provide you with information prior to going with them, the absolute professionalism of their installation team, to the fact that two years later the panels are functioning properly still and have saved me thousands of dollars. I couldn't have asked for a better experience. I'm so glad I decided to go solar.

10 months ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Les Grey! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *CP

Jun. 12th, 2023

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Teresa Showalter Indiana, PA

Even though there was a long wait and a few hiccups during the install (still waiting for it to be completed) overall everyone I have dealt with from the sales person to the installers and schedulers have all been extremely helpful and pleasant. Still waiting for the completed project to see how much we like it. But giver the customer service so far I'm sure the final product will be just as great!

10 months ago

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Reply from Sunnova

Hello Teresa Showalter, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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David Spruce Fresno, CA

Our solar system came preinstalled with the purchase of our home, and we chose to lease the system. Over the past 3 years, we have found the system to be very productive and reliable. Since being offered great incentives from Sunnova, we decided to purchase an upgrade with battery backup. So far, the upgrade is progressing fast and very efficiently. We are looking forward to being very free from PG&E.

10 months ago

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Reply from Sunnova

Thank you for sharing your positive feedback, David! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

Jun. 12th, 2023

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Jacqueline Burgos

My family and I are in love with this solar energy system. This is a household of 4, we have a lot of electric appliances and this system covers the whole house energy needs, day and night and also has pay us back with credits on the electric company. Not only my bill was significantly reduced, but with those credits I pay nothing to the electric company here in Puerto Rico.

10 months ago Edited June 26, 2023

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Reply from Sunnova

Thank you, Jacqueline Burgos!
We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jun. 27th, 2023

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Samuel Anwar

I am writing to express my sincere appreciation and admiration for the exceptional service and quality products you have provided. It gives me great pleasure to share my positive experience as a customer. The solar system installed by Sunnova has exceeded my expectations. I have observed a substantial reduction in my energy bills, and the system's efficiency has been consistently reliable. The quality of the solar panels and associated components is evident, and I have experienced no issues since the installation. I would also like to acknowledge your excellent customer support. Whenever I had questions or needed assistance, your team promptly responded and resolved any concerns I had. It is refreshing to receive such responsive and attentive customer service, which further reinforces my confidence in your company. In conclusion, I am extremely satisfied with my decision to choose Sunnova Solar Company. The exceptional service, top-notch products, and unwavering commitment to renewable energy make your company stand out in the solar industry. I will undoubtedly recommend Sunnova to friends, family, and colleagues who are considering solar energy solutions.

10 months ago Edited June 7, 2023

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Reply from Sunnova

Hello Samuel Anwar, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DM*

Jun. 7th, 2023

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Daniel Norfleet Clarksville, TN

I really liked the technical knowledge the 2 young men had who came out to evaluate Pink Energy’s bastardized solar system. The 1 thing I did not care fire was the short notice I received notifying me when the crew would coming out. I was notified Monday afternoon (Memorial Day) that the crew would be here the next day from 7-10 am. I would have liked to have had a few days notice.

10 months ago

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Reply from Sunnova

Hello Daniel Norfleet, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

Jun. 7th, 2023

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Elaine Daniels

The product was highly rated by my son-in-law who had purchased the system. He referred me to Rick M who did an excellent job of explaining the product, its application and many other questions that we asked. Customer service was excellent with Rick and Liz R available with a call or text at any time. Installation was quick and without issue. Looking forward to the savings as we come into summer.

10 months ago

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Reply from Sunnova

Thank you, Elaine Daniels! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 1st, 2023

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AJ DeBraga Plainville, MA

I am very satisfied with the customer service my sales person, James N, and my coordinator, Caitlin B, my project success team leader, has provided my wife and I with through out every step of the way. I cannot wait to begin saving money for my electric power with solar starting this first year - once my system is energized and begins running vs what we are paying for electric to National Grid.

10 months ago

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Reply from Sunnova

Hello AJ DeBraga, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 31st, 2023

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paulie0772 Pittsburgh, PA

Sales people were friendly, not too pushy, and very informative of cost breakdown, installation process and answered all my questions. Installers were timely, efficient and very professional. Service reps kept me up to date on some inspection and power company snafus and helped keep things progressing. And last month I had my first "negative" power usage from the power company! Looking forward to many more with the super sunny weather we've had! Don't have battery system yet - but WILL be looking into it in a couple years! Awesome experience!

10 months ago

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Reply from Sunnova

Thank you, paulie0772! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 1st, 2023

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Vincent Kellogg Little Rock, AR

I am a victim of power home solar/ pink energy bankruptcy filings, back in September 2022 I had an issue with my solar system the power cell was giving me a error message I called Generac because it was their equipment I called them multiple times to get service and they told me that they contracted with sunnova for the service, it was a full 8 months from when I called them till sunnova was dispatched to my house for service, which was only a blown fuse!, I could have fixed it myself.all in all sunnova is a great service provider and hopefully I will not have any more problems.

10 months ago

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Reply from Sunnova

Hello Vincent Kellogg, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 31st, 2023

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Joel Toscano Antioch, CA

quick and efficient. loved my sales rep, he was honest and he was able to answer all my questions. such an easy transition and the installation team was the icing on the cake with the quality work. I can honestly say the team all around was so great. I am so happy I chose Sunnova. I do plan to recommend them to family and friends when they need solar.

10 months ago

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Reply from Sunnova

Thank you, Joel! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *MG*

May. 25th, 2023

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Janmarie Torres

Sunnova as a company must continue to be better and better, never one step behind. Puerto Rico needs to update itself in the best possible way, agile and trust in all essential services. In my country there is a lot of potential and there are more of us who work hard every day to get ahead and live well. Thanks to all of you Sunnova and Windmar! Your Customer service is awesome

10 months ago Edited May 30, 2023

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Reply from Sunnova

Thank you for sharing your positive feedback, Janmarie Torres! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

May. 31st, 2023

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Logan Paul San Diego, CA

As someone deeply committed to a sustainable and eco-conscious lifestyle, I recently made the decision to switch to Sunnova Energy for my home's solar energy needs. After experiencing their services for several months, I can confidently say that Sunnova Energy has not only met but exceeded my expectations in every aspect of renewable energy provision. Billing was easy, customer service was dope.. all good things don't hesitate to do business!

10 months ago Edited September 13, 2023

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Reply from Sunnova

Thank you, Logan Paul! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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Alexis Winter

I had such a great experience going solar with Sunnova and OurWorldEnergy. Every single member of the team was kind, knowledgeable, and patient with me throughout the process. I couldn't have asked for any better guidance. My system was up and installed in just about a month, and I already have seen saving. My bill decreased 70% from the usual, but that wasn't even with a full month of solar on the billing cycle so I expect even more!

10 months ago Edited June 19, 2023

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Reply from Sunnova

Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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Scott Pachico New Bedford, MA

Everyone that I have dealt with (in person, on the phone, via text) have been great! They answered all of my questions, provided me with honest information, were not pushy, and seemed to be genuinely interested in our needs and wants. The guys who put up the panels were great! They were fast, efficient and polite. My dog made friends with them during their break. This will be the summer when I keep the AC on, in all of the rooms, all of the time!

10 months ago

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Reply from Sunnova

Hello Scott Pachico, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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Review Source

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Milagros

Ever since I got the system with SUNNOVA the electricity in my house is back to normal. No more ups or downs on power. No more shutdowns. I didn't have A/C in my house because of the highest cost of the electricity bills I was getting. I was closed to $200.00 a month. Now I have SUNNOVA and I have A/C in all of my rooms. I haven't had any issue whatsoever with SUNNOVA and everything is working the way is supposed to be.

10 months ago Edited September 15, 2023

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Reply from Sunnova

Hello, Milagros. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Sep. 20th, 2023