Name: Sunnova
Rating: 4.3

star star star star star

Angel M Reyes Garcia

Great company good communication great group of workers and personnel

2 months ago

Reply from Sunnova

Hello Angel M Reyes Garcia, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP*

Mar. 21st, 2023

star star star star star

AngeLuis

I would highly recommend this Sunnova (PowerSolar) company to anyone. They have the customer in mind. I’m happy we chose them.

2 months ago

Reply from Sunnova

Hello Angel Luis, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 21st, 2023

star star star star star

Garry Garner Hockley, TX

We purchased our system, Sunnyvale kept us informed thru the process of getting our system up and running

2 months ago

Reply from Sunnova

Hello Garry Garner, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 21st, 2023

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Prof. Carlos Bonefont

It’s an excellent company that provides good quality service. It’s a brand that you can trust as a client.

2 months ago Edited March 20, 2023

Reply from Sunnova

Hello, Prof. Carlos Bonefont, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 21st, 2023

star star star star star

James shabelski sr

The installation crew was fantastic and very efficient.

2 months ago

Reply from Sunnova

Hello, James Shabelski Sr. We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 21st, 2023

star star star star star

VICTOR R OQUENDO

I LIKE HOW FAST THEY SOLVE MY QUERIES AND HOW EFFICIENT THY ARE IN PERFORMING THEIR WORK. ALSO, IMPORTANT IS THE FACT THAT THEY ALWAYS ANSWER MY TELEPHONE CALLS, THANK YOU

2 months ago

Reply from Sunnova

Hello VICTOR R OQUENDO, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 21st, 2023

star star star star star

Rafael Lopez

The system was installed by Windmar. So far the system has worked as expected, and specially after the Hurricane Fiona, my neighbors were without electric service for about a week and I had my service full swing!!!! And my monthly payments as of today is almost 45 dollars less than what I would be paying my former utility company for the same consumption in kwh. As I check my app I can see that my poor neighbors are suffering from blackouts that are lasting 1 hour to 18 hours three and four times a week!!!! Thank you Windmar and Sunnova!!!! Hey... you... you reading this, what are you waiting to get your system???!!! to suffer 5 months without electricity like I suffered after Hurricane Maria??? Not Anymore, get your system NOW!!!!

2 months ago

Reply from Sunnova

Hello Rafael Lopez, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

Mar. 21st, 2023

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Rodney Quattlebaum Philadelphia, PA

Sonova was hopeful informative and patient through the whole process any questions day or night my representative Nick was at my disposal highly satisfied with my experience with sonova

2 months ago

Reply from Sunnova

Hi Rodney Quattlebaum! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

Mar. 22nd, 2023

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mike sweat Lansing, MI

Great service, pro-active monitoring of my systems needs. Great communication and efficient and accurate service professional.

2 months ago

Reply from Sunnova

Thank you for sharing your positive feedback, Mike Sweat! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

Mar. 22nd, 2023

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Joseph Bermudez

Love the over all help and opportunity our family can enjoy our life’s without stressing on our electric bill rising like it has been over the years.

2 months ago

Reply from Sunnova

Hello Joseph Bermudez, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *JA*

Mar. 22nd, 2023

star star star star star

Carol Jackson Phoenix, AZ

Very much appreciate the way we were notified of what and when something would be happening. The gentlemen that came out to do the install were friendly, worked hard and were patient with our many questions.

2 months ago

Reply from Sunnova

Hi Carol Jackson! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

Mar. 22nd, 2023

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Jessica Price New Castle, PA

Kind and very professional young man was sent to inventory our solar system. Informative and compassionate about the situation pink energy placed us as a homeowner, he listened and then told me about our system!

2 months ago

Reply from Sunnova

Hi Jessica Price! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

Mar. 22nd, 2023

star star star star star

Wesley Bermel Swedesboro, NJ

Sunnova was very efficient from start to finish with the system install and the activation.

2 months ago

Reply from Sunnova

Thank you for sharing your positive feedback, Wesley Bermel! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

Mar. 22nd, 2023

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turn 2burn (Turn2Burn) Immokalee, FL

Timely and courteous service and professionals.

2 months ago

Reply from Sunnova

Hello, Turn2Burn, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 23rd, 2023

star star star star star

Alex Xavier Caride Gonzalez

I have been a customer for a year now and I've had a great experience in terms of this company's attention to customer needs, Excellent communication, problem solving and consistency of providing great service.

2 months ago

Reply from Sunnova

Hello, Alex Xavier Caride Gonzalez, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 23rd, 2023

star star star star star

Harold Sanders

Excellent service very professional I highly recommend them.

2 months ago Edited May 26, 2023

Reply from Sunnova

Thank you for sharing your positive feedback, Harold Sanders! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LG*

Mar. 23rd, 2023

star star star star star

hionnos1 Los Angeles, CA

Great presentation of system, helped decision to lease instead of own. Just waiting to see if estimated panels enough for monthly usage, with zero wattage from HECO .

2 months ago

Reply from Sunnova

Thank you for sharing your positive feedback, hionnos1! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LG*

Mar. 23rd, 2023

star star star star star

Avery Anderson Dallas, TX

Thus far the relationship has been great. The staff is very knowledgeable and they offer great products.

2 months ago

Reply from Sunnova

Hello Avery Anderson, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

Mar. 23rd, 2023

star star star star star

Ivette Fernandez

Sunnova provides the tranquility we need, service is rapid, and helpful.

2 months ago

Reply from Sunnova

Hello Ivette Fernandez, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Mar. 24th, 2023

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Kenneth Linkish Canonsburg, PA

Trinity sales was an amazing. Trinity service dropped the ball setting up everything so many times. I had to make multiple calls myself to fix their errors.

2 months ago

Reply from Sunnova

Hello Kenneth Linkish, we apologize for the inconvenience. Can you send an email to [email protected] with your system ID and a phone number where we can reach you at? ~AG

Mar. 24th, 2023

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Jerry Pennabaker Chambersburg, PA

Saves me money . And Convenient Works even on cloudy days

2 months ago

Reply from Sunnova

Thank you for sharing your positive feedback, Jerry Pennabaker! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! * ~AG

Mar. 24th, 2023

star star star star star

Julián Duque Tampa, FL

The installation process was seamless, communication was transparent and always on point.

2 months ago

Reply from Sunnova

Hi Julian Duque! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

Mar. 27th, 2023

star star star star star

Rober worthington Bonita Springs, FL

Outstanding customer service and communication throughout the process

2 months ago

Reply from Sunnova

Hello Robert Worthington, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *JA*

Mar. 27th, 2023

star star star star star

Rick Berman Waltham, MA

They were upfront and explained everything that was happening.

2 months ago

Reply from Sunnova

Hi Rick Berman! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Mar. 27th, 2023

star star star star star

Richard Matters Plainfield, CT

Very responsive to my question. Able to contact them on a Sunday.

2 months ago

Reply from Sunnova

Hello Richard Matters, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

Mar. 28th, 2023

star star star star star

Richard Las Vegas, NV

Ease of communication when question or issues arise.

2 months ago

Reply from Sunnova

Hi Richard! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

Mar. 28th, 2023

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dayana Amaya Pawtucket, RI

Over all Happy with Installation, and inspection.. still waiting on Company to call us to make Pannels work. Its been 2 weeks since our Electric Company came to swap the meter.

2 months ago

Reply from Sunnova

Thank you for sharing your positive feedback, Dayana Amaya! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! * ~SG

Mar. 28th, 2023

star star star star star

Michelle Dooley CT

John from Peabody was an amazing salesman! He was patient and knowledgeable and so understanding!

2 months ago

Reply from Sunnova

Hello Michelle Dooley, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *NR*

Mar. 29th, 2023

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Gale Brunson Phoenix, AZ

The system is not woking the way I was told it would. And I can't get anyone out here to look at it.

2 months ago

Reply from Sunnova

Hello Gale Brunson, we are sorry to hear you have been having issues with your solar system. Can you send an email to [email protected] with your system ID and a phone number where we can reach you at? *NR*

Mar. 29th, 2023

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Charity and Tshepo Mutloatse Barrington, NJ

I'm paying more for my electric now! yuk

2 months ago

Reply from Sunnova

Hello Charity and Tshepo Mutloatse, we are sorry to hear that. Can you send an email to [email protected] with your system ID and a phone number where can reach you at?*NR*

Mar. 29th, 2023

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Nancy Whiting, NJ

The service of the phone help. I don't understand why my neighbor and a friend of mine in another town monthly contracts are $89.00 and mine is over$125 per month. I need that type of payment I am a senior on a fixed income. What can I do?

2 months ago

Reply from Sunnova

Hello Nancy! Thanks for bringing this to our attention. Can you please send us a private message with your system ID and a phone number where we can reach you? Thank you. *PL*

Mar. 29th, 2023

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Ramom Melendez

The system was installed in early 2017. At the time Sunnove did not offer a power wall. I was very disappointed at the time. The system works well, however, I feel I needed additional panels for summer peaks. My invoices are over $100.00 during this time frame.

2 months ago

Reply from Sunnova

Hello Ramom Melendez! Please feel free to contact our direct sales team at 1-855-349-7652 regarding your interest! *PL*

Mar. 29th, 2023

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Julie StFrancis

The setup and installation was effortless and seamless but communication since has been nonexistent. I tried to reach out about the referral bonus twice and have gotten zero response.

2 months ago

Reply from Sunnova

Hello Julie StFrancis, Thank you for reaching out and bringing this to our attention. We are sorry to hear about your experience. In order to help resolve your concerns we will need a system ID or the case number, as well as a phone number. *PL*

Mar. 29th, 2023

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Temi Ogah MA

The sunniva rep that i first met prior to installation Teo R is very friendly and knowledgable about the whole process. He explained to me the whole process and answered my questions

2 months ago

Reply from Sunnova

Thank you for your message, Temi Ogah. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *PL*

Mar. 29th, 2023

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Steven Sobhraj Queens, NY

Quick turn around installation and service.

2 months ago

Reply from Sunnova

Hi Steven Sobhraj! We appreciate your feedback. Thank you for being part of the Sunnova Family! *NR*

Mar. 30th, 2023

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Linda Ralston

We had difficulty initially getting the paperwork correct. Brett Y was very patient and helpful. It took a few tries but eventually the documents were correct. I don't know if this is in your domain but it would be nice to have a tutorial regarding what to expect now that your solar is up and running. I have questions regarding electric payment and energy credits. Thank you

2 months ago

Reply from Sunnova

Thank you Linda for the feedback and for bringing this to our attention. Can you please send us a private message with your system ID and a phone number where we can reach you? We'll review this right away. Thank you. *JS*

Mar. 30th, 2023

star star star star star

Megan Mooney Norwich, CT

Very easy process, customer service reps were very professional and helpful.

2 months ago

Reply from Sunnova

Hello Megan, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *JS*

Mar. 30th, 2023

star star star star star

Damian Forrester Billings, MT

Amazing staff, Account Rep and Installers

2 months ago

Reply from Sunnova

Hello Damian, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *JS*

Mar. 30th, 2023

star star star star star

Sue Racicot Springfield, MA

Since going solar with Trinity Solar almost two years ago now, I couldn't be happier with my decision. I spend $197 each month to Sunnova towards the panels on my roof, which is what I would be paying wmeco without them. As the rates have soared, I have my locked in payment with Sunnova, and I haven't gotten an electric bill in over a year now.

2 months ago

Reply from Sunnova

Hi Sue! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JS*

Mar. 30th, 2023

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Lor Rub Philadelphia, PA

The installation went very smoothly. The crew was very good.

2 months ago

Reply from Sunnova

Hi Lor ! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JS*

Mar. 30th, 2023

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david mcgowan

system works very good no problems does what they said it would nice very satisfied!

2 months ago

Reply from Sunnova

Hello David, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *GG

Mar. 30th, 2023

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Orlando Guihurt

Excelent service, good installation and very good experience

2 months ago Edited June 8, 2023

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Michael Wood Oakland, CA

Communication is terrible with their customer and their customer does not come first

2 months ago

Reply from Sunnova

Hello Michael Wood, thank you for bringing this to our attention. Can you please send us an email at [email protected] with your system ID and a phone number where we can reach you? Thank you. ^ SG

Mar. 31st, 2023

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Sharon Ferraro Baltimore, MD

Did a very good job they were in and out with in a few hours.

2 months ago

Reply from Sunnova

Hello Sharon Ferraro, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

Mar. 31st, 2023

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Judy Comish Sparks, NV

From day 1 of meeting with Bob from the sales team and working with the project manager Zack, it was an amazing process! The communication through each step of the process was top notch! Highly recommended!

2 months ago

Reply from Sunnova

Hi Judy Comish! We appreciate your feedback. Thank you for being part of the Sunnova Family! IE

Apr. 3rd, 2023

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Rob Shoff Dover, PA

Installation was quick and appears to be done with pride. Area clean up could have been better in garage around electric panel and driveway.

2 months ago

Reply from Sunnova

Hello Rob Shoff, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! IE

Apr. 3rd, 2023

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Megan heisse Baltimore, MD

They were very professional. I am still waiting to get a return visit to connect my internet

2 months ago

Reply from Sunnova

Hello Megan Heisse, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *NR*

Apr. 4th, 2023

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Liz Childs Candler, NC

They didn't fix the problem . The batteries have to be replaced and good leap was supposed to have told yall that

2 months ago

Reply from Sunnova

Hello Liz Childs, thank you for bringing this to our attention. Can you please send us a to [email protected] with your system ID and a phone number where we can reach you? We'll look into this right away. Thank you. *NR*

Apr. 4th, 2023

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Mike Edwards Cleveland, TN

They came out to fix my system then afterwords system down again less than a week later have had to jump through hoops for repair that still has not been resolved would not recommend

2 months ago

Reply from Sunnova

Hello Mike Edwards, we are sorry to hear you have been having issues with your solar system. Can you send an email to [email protected] with your system ID and a phone number where we can reach you at? *NR*

Apr. 4th, 2023

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Patricia Butler, NJ

Everything has gone smoothly waiting for town inspection and utility company approval.

2 months ago

Reply from Sunnova

Hi Patricia! We appreciate your feedback. Thank you for being part of the Sunnova Family! *NR*

Apr. 4th, 2023