Name: Sunline Energy
Rating: 4.5

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Yang Liu San Diego, CA

Very smooth process from evaluation, installation, loan application, and coordination with roof works

2 years ago

Reply from Sunline Energy

Hi Yang, we are glad you had a smooth process with your solar energy project. Please feel free to reach out if you need anything.

Nov. 30th, 2021

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Like Manns San Diego, CA

Product is great no issues there. Customer service has lacked a bit. I've called/emailed twice and did not get a call back which was disheartening

2 years ago

Reply from Sunline Energy

Hello, we are very sorry our customer service has lacked. Please reach out to [email protected] to correct this.

Dec. 2nd, 2021

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Dan Baker San Diego, CA

Install was delayed and faulty. It took a lot of constant reminders for them to fix install issues to get the system working. Fortunately the issues were resolved.

2 years ago

Reply from Sunline Energy

Hi Dan, thank you for getting in touch to let us know what went wrong.

Dec. 2nd, 2021

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Pablito sarquilla Escondido, CA

Quality work and very efficient during installation. Inspection happened twice that's why it's not a 5.

2 years ago

Reply from Sunline Energy

Hi Pablito we appreciate your feedback. We sincerely apologize for having to go through inspection twice.

Dec. 21st, 2021

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Nick Burman Encinitas, CA

Great costumer service, they delivered as promised without any hassles along the way.

2 years ago

Reply from Sunline Energy

We are so grateful for your 5-star review, Nick. Thanks for sharing your rating with us.

Dec. 15th, 2021

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Stephanie Struble Rancho Santa Fe, CA

Quality, low price, speed of installation, communication = the best value in solar: Sunline

2 years ago

Reply from Sunline Energy

Hi Stephanie, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

Dec. 9th, 2021

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Rafid arabo Jamul, CA

Sunline continues to provide superb Customer service 5 years after installation

2 years ago

Reply from Sunline Energy

Hi Rafid, we are very glad to hear that we continue to provide superb customer service. Please let us know if you need anything. We are always here to help.

Nov. 30th, 2021

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paul camp Escondido, CA

Because the whole experience, from purchasing to installation to fixing issues has been very good!

2 years ago

Reply from Sunline Energy

Hi Paul, thank you for sharing your experience with us. Your kind words are really appreciated.

Nov. 30th, 2021

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TERESSA TANGREDI Santee, CA

Clear presentation, excellent customer service, seamless process, quality installation

2 years ago

Reply from Sunline Energy

Thank you so much for the 5 star rating Teressa!

Nov. 30th, 2021

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JOSE B DE LA ROSA Bonita, CA

Great price. Excellent attentive personnel. Compared 5 solar company & they had the best price.

2 years ago

Reply from Sunline Energy

Thanks Jose. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, we are here if you need us!

Nov. 30th, 2021

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Randi San Diego, CA

Finished installation on a timely manner, followed up to be sure things were working well.

2 years ago

Reply from Sunline Energy

Hi Randi, than you so much for the 5 star rating! We are very happy to hear we finished your solar installation on a timely manner.

Nov. 30th, 2021

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Wenchih San Diego, CA

They resolve concerns. I have million pannels and I have never had any problem with them.

2 years ago

Reply from Sunline Energy

Thank you so much for taking the time to leave us a 5 star rating Wenchih - it's much appreciated!

Nov. 30th, 2021

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James Fallbrook, CA

Sometimes they don't always communicate very well. I don't really use equipment and my customers that use it haven't given any feedback.

2 years ago

Reply from Sunline Energy

Thank you for your review, James. We take every criticism to heart and constantly try to improve our services.

Dec. 2nd, 2021

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Shane Trussell San Diego, CA

Timely, organized, communicate well, secured necessary permits, provided quality install

2 years ago

Reply from Sunline Energy

Hi Shane, we are appreciate you taking the time to share your experience with us.

Nov. 16th, 2021

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Jeremiah Jackson Whitethorn, CA

Sunline has always been great with customer service. I've interacted with them a few times in the last three years, and they've always helped me quickly and competently.

2 years ago

Reply from Sunline Energy

Hi Jeremiah, we are so happy to hear that we were able to provide you with great customer service. Thank you so much for taking the time for taking the time to leave us a 5-star review.

Nov. 18th, 2021

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Jason San Diego, CA

I have used Sunline for two properties. On the first property, I had an excellent experience with them and the overall process worked out well. My second property was far from the same experience I had the first time. Between issues with several broken roof tiles, issues replacing the correct ones, not following the contract (I paid for 100 amp sub-panel and received a lower amp panel, when I questioned the engineer he said I could upgrade it later), my panels were downgraded to a lower wattage last minute prior to installation, and what frustrates me the most is that I paid extra for SDGE RMA and was never given another option like upgrading my power panel, which in retrospect would have made more sense for my installation and cleaner looking.

2 years ago

Reply from Sunline Energy

Hi Jason, thank you for bringing this to our attention. We're sorry you had a bad experience with the solar installation for your second property. We'll strive to do better.

Nov. 17th, 2021

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Nathan Bautista Chula Vista, CA

Sunline was great to work with. Everything went smoothly and was exactly how they explained it would be. I would definitely recommend people use this company.

2 years ago

Reply from Sunline Energy

Thank you so much for your kind words, Nathan. We really appreciate you taking the time out to share your experience with us

Nov. 17th, 2021

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Forget about it El Cajon, CA

They were professional and completed the installation on time.

2 years ago

Reply from Sunline Energy

Hi Forget about it, we are incredibly grateful that you took the time out to leave us a 5-Star review.

Dec. 21st, 2021

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Domenick Fanelli San Diego, CA

Very helpful if you run into a problem with your system. Fast to respond

2 years ago

Reply from Sunline Energy

Hi Domenick, thank you so much for your 5 star rating!

Dec. 21st, 2021

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Domenick Amato San Diego, CA

THE SYSTEM HAS WORKED WELL. WHEN INSTALLED, IT DID NOT START WORKING FOR AT LEAST A MONTH

2 years ago

Reply from Sunline Energy

Thank you for the feedback!

Dec. 10th, 2021

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A Ramona, CA

Great throughout the entire process and support in the years since install.

2 years ago

Reply from Sunline Energy

Hi A, thank you for taking the time to leave us such a fantastic review!

Dec. 9th, 2021

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DAVID C MAHLUM Oceanside, CA

So far so good. System has been working as promised and when a panel broke it was repaired

2 years ago

Reply from Sunline Energy

Hi David, we are glad to hear you haven't had any issue with your solar energy system. If there is anything else we can do for you, please let us know!

Dec. 9th, 2021

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Monica Chula Vista, CA

I get emails and updates. Someone to turn to when I have questions about my solar.

2 years ago

Reply from Sunline Energy

Hi Monica, thank you for the review. If you have any further needs or questions, please reach out!

Dec. 9th, 2021

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Dr. Robert Morrison San Diego, CA

Installation went without a hitch, follow up was great, and questions answered.

2 years ago

Reply from Sunline Energy

Dr. Morrison thank you so much for your 5-star review. We are glad to hear your solar installation went without a hitch!

Dec. 9th, 2021

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Kee-Bong Song San Diego, CA

Good service and responsive communication throughout the process

2 years ago

Reply from Sunline Energy

Hi Kee-Bong, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Dec. 9th, 2021

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Teresa Bennett San Diego, CA

Excellent company, great rates, kept on-schedule throughout the whole process.

2 years ago

Reply from Sunline Energy

We are so grateful for your 5-star review, Teresa. Thanks for sharing your rating with us.

Nov. 30th, 2021

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Tom Davidge San Diego, CA

Roofing and solar installation went great. Turn on was slow after SDG&E approval

2 years ago

Reply from Sunline Energy

Hi Tom, we are glad to hear that your roofing and solar installation went great. Until then, we're here if you need anything.

Nov. 30th, 2021

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Grace Chula Vista, CA

Installation took one day it's very good latest version. It's great.

2 years ago

Reply from Sunline Energy

Hi Grace! thank you so much for your review.

Nov. 30th, 2021

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Anonymous Spring Valley, CA

They use and offer high quality components. Install went okay and it took about two weeks.

2 years ago

Reply from Sunline Energy

Hello, thank you so much for sharing your experience with us!

Nov. 30th, 2021

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S Freville Temecula, CA

Quality and Service Everything was easy from start to finish.

2 years ago

Reply from Sunline Energy

Hi S Freville, we are happy to hear we were able to provide quality and service for your project. If you have any further needs or questions, please reach out!

Nov. 30th, 2021

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Robert Sherr Rancho Santa Fe, CA

any issue that I have had, had been resolved quickly and precisely.

2 years ago

Reply from Sunline Energy

Hi Robert, thank you for the 5 star rating.

Nov. 30th, 2021

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W. L. Sward San Diego, CA

They have provided great service and they stand behind their work.

2 years ago

Reply from Sunline Energy

Thank you for the 5-star review W.L!

Nov. 30th, 2021

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Tim Daye San Diego, CA

They did a great job at a great price and my electric bill is < 0!

2 years ago

Reply from Sunline Energy

Hi Tim! Thank you for your 5-star review. We are so pleased to hear that your electric bill is <0.

Nov. 30th, 2021

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Joe Cury Dana Point, CA

no issues with system except with battery recall which isn't your fault.

2 years ago Edited January 10, 2024

Reply from Sunline Energy

Hi Joe, thank you so much for sharing your experience, we are glad to hear your system is working great. We’re here if you need anything.

Nov. 30th, 2021

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LH San Marcos, CA

Great customer service from beginning to end

2 years ago

Reply from Sunline Energy

Thank you for the 5 star rating LH!

Dec. 15th, 2021

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Robert Abernathy Murrieta, CA

Quick and efficient, no issues. Was very satisfied.

2 years ago

Reply from Sunline Energy

Hi Robert, thank you for taking the time to leave us a 5 star review. We are glad to hear you are satisfied with our services.

Dec. 9th, 2021

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Sohrab Rashid San Diego, CA

Good experience with installation and repairs.

2 years ago

Reply from Sunline Energy

Hi Sohrab, we are so glad to hear you had a good experience with your installation and repairs.

Dec. 7th, 2021

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George Louis Bonilla Chula Vista, CA

Sale and installation were flawless and on time.

2 years ago

Reply from Sunline Energy

Thank you for the 5-star review George!

Dec. 9th, 2021

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Mauricio Ramirez Chula Vista, CA

Good communication when solar panels were installed, no communication since.

2 years ago

Reply from Sunline Energy

Hi Mauricio, we appreciate your business and value your feedback.

Dec. 9th, 2021

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Randy Mcclintick San Diego, CA

Equipment has been dependable so far and installation process was professional

2 years ago

Reply from Sunline Energy

Thank you for the review Randy. We are glad to hear your equipment has been dependable and the installation was professional.

Dec. 9th, 2021

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S. Milazzo San Diego, CA

Easy to work with and a good value for the price.

2 years ago

Reply from Sunline Energy

Hi S, thank yo so much for your 5-star review!

Dec. 9th, 2021

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David Berke Carlsbad, CA

Excellent service and response for everything

2 years ago

Reply from Sunline Energy

Hi David, thank you for the 5 star rating!

Dec. 9th, 2021

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Daniel Ghormley Ramona, CA

They didn't communicate and installed a panel without saying anything. I ended up redoing the whole job again when they were done

2 years ago

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Michael Thornton Oceanside, CA

Honest, professional, responsive and easy to work with.

2 years ago

Reply from Sunline Energy

We are so grateful for your 5-star review, Michael. Thanks for sharing your rating with us.

Nov. 30th, 2021

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Mark Frederiksen Alpine, CA

Scheduled solar panel insulation for July 2021 and it's November and nothing has been done yet.

2 years ago

Reply from Sunline Energy

Thank you for the feedback. I looked into your project and a 400 amp main panel service upgrade was added to the scope of work. Unfortunately these service upgrade dates are out of our control and we’re all at the mercy of SDG&E here. I show we finally have a service upgrade date in January. We look forward to completing your project as soon as possible.

Dec. 9th, 2021

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Michael hayward Carlsbad, CA

Very professional staff and service and responsive

2 years ago

Reply from Sunline Energy

Hi Michael, we are incredibly grateful that you took the time out to leave us a 5-Star review.

Nov. 30th, 2021

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Rob Dawson Norwalk, CA

Sales experience was horrible, installation had some snags, and monitoring is not at all proactive

2 years ago Edited January 10, 2024

Reply from Sunline Energy

Hi Rob, thanks for flagging this up to us, we’re sorry to hear about your experience.

Dec. 2nd, 2021

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Jor-El San Diego, CA

Install took two days and there were no problems.

2 years ago

Reply from Sunline Energy

Hi Jor-El, that’s so great to hear, thanks a bunch for telling us what you thought!

Nov. 30th, 2021

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Julia Andrade San Diego, CA

They have showed up an excellent customer care

2 years ago

Reply from Sunline Energy

Thank you for your review Julia!

Nov. 30th, 2021

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Vinit Samel San Diego, CA

Clean installation. Hassle free service. Genuine company

2 years ago

Reply from Sunline Energy

Thank you for the 5-star review, Vinit. We really appreciate you being a customer and helping to share the word about us.

Nov. 30th, 2021