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Solar SME

Name: Solar SME
Rating: 4.8

4.8

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238 User Reviews

8.5

Overall Score

1-(888) 530-2160

4.8

star star star star star

238 User Reviews

8.5

Overall Score

1-(888) 530-2160

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Company Details

check_circle Verified

Panels from

Panasonic, Qcells, Vsun

Inverters from

Enphase, SolarEdge, Hoymiles

Batteries from

Generac, Panasonic, Solax

Workmanship Warranty

25 Years

Equipment Warranty

25 Years

NABCEP Certified

Yes

Purchasing Options Offered

Lease, PPA, Loan, Cash

States Serviced

Time in Business

9 Years

Company Headquarters

2630 Aero Drive, Grand Prairie, TX 75052

Number of Reviews 238

Source of Information

This company is a Best Company for Business customer. Learn more

Message from

Solar SME

Solar SME is one of the leading providers of rooftop solar systems in the United States. We offer end-to-end solar energy solutions of top quality that are completely adaptable to any customer requirement. We provide free solar estimates, solar system designs, various attractive financial options, and top-notch customer support. There’s also a 25-year all guard warranty!

We focus on providing quality customer service. We take pride in doing everything ourselves and by building strategic partnerships with various companies and institutes.

You can depend on Solar SME to deliver highly trained professionals, outstanding customer service, and quality systems tailored to fit your family’s needs. As a BBB accredited company, we are passionate about your energy saving goals and enabling you to generate your own electricity.

Thanks to our partnership with Pearl, we’re able to bring you even more benefits that will increase the efficiency and value of your home. Pearl Certification allows Solar SME Inc. to certify our installations and improvements we make to your home. Pearl certified homes sell on average for 5 percent more!

Choosing high-performing systems has always been a smart decision, and it has never been this easy!

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $200. Yes, it's really that simple.

Learn More About Our Guarantee

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LAST UPDATED: September 20th, 2023

Founded in 2014 and headquartered in Dallas, Texas, Solar SME is a solar company that aims to provide safe, reliable, sustainable energy to empower communities. The company offers residential rooftop solar services, commercial solar services, solar panel maintenance, and solar and roofing repair, and was awarded as Panasonic's Fastest Growing Installer in the South-West Region. Rated one of the top 500 solar contractors in 2019 by Solar Power World magazine, Solar SME currently offers its services in the following states: Texas, Virginia, Pennsylvania, and Maryland.

Video Customer Reviews

Joseph Lynch III

23 Aug 2022

Cyndi O

06 Dec 2022

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The Good

Variety of Services
Battery Storage Solutions
Partnerships and Certifications
Free Solar Quotes

Variety of Services

While the solar company specializes in in energy storage, Solar SME offers a number of solar-related services. The company can provide customized residential solar systems with a projected completion time of less than 12 weeks. The company also offers commercial solar systems, solar panel cleaning and maintenance, solar system repair, and roofing repair and maintenance.

Battery Storage Solutions

Solar SME also provides several solar battery solutions that include the following:

Panasonic EverVolt
Generac PWRcell
Enphase Ensemble
LG Chem RESU

Partnerships and Certifications

Solar SME works with respected solar equipment manufacturers and is an LG Pro Authorized Partner, a Panasonic Solar Premium Installer, and a Certified Solar Professional for REC solar panels. Solar SME is also a Pearl-certified company (valid in Texas, Georgia, and Pennsylvania), meaning customers who make home improvements through Solar SME can expect to see at least five percent increase to the resale value of their home.

In addition to the company's Pearl Certification status, Solar SME has also been certified by the North American Board of Certified Energy Practitioners (NABCEP). The NABCEP is a nationally recognized organization that promotes best practices within the solar industry. NABCEP-certified PV installers adhere to high sales and installation standards and a code of ethics that protects consumers.

As for other industry partnerships, Solar SME has been identifed as an Enphase Silver Installer, meaning the company has passed a threshold representing a considerable number of Enphase installations, and is also authorized to install Enphase's energy storage solutions. The solar installer is also an authorized Generac dealer.

Free Solar Quotes

Solar SME provides free quotes to interested individuals. Those who would like to take advantage of this opportunity will be able to meet with one of the company’s experienced energy consultants and receive an custom system quote.

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The Bad

Limited National Reach

Limited National Reach

Solar SME currently provides residential and commercial solar services to four states. While this is demonstrably more than the majority of solar contractors, whose service areas are limited to one or two states, some industry-leading companies span as many as 25 states without sacrificing quality of service.

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The Bottom Line

Solar SME offers a number of solar services, including residential and commercial solar systems, system maintenance, panel cleaning, and roof repair. The company works with top equipment providers, offers free quotes, and is commited to improving home value for homeowners. Customers within the company's four-state service area can finance their systems through purchase, ppa, lease, or loan.

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Call our recommended rep over at Solar SME below.

1-(888) 530-2160

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Solar SME Frequently Asked Questions

What can you expect at Solar SME?

Solar SME has an established history and reputation for providing quality services, consistent optimization of our products and anticipating customer needs is one of our admirable traits. We, at Solar SME, design, install and maintain solar panels on both residential and commercial properties that last for decades. We are completely transparent with our customers and offer exactly what is the most beneficial for them. Solar SME has a variety of options to fit everyone's budget and needs with the most lucrative financing options and premium quality equipment. We make sure that every customer is quoted accurately and visual presentations of our proposals help the customer develop a better understanding.

Is Solar SME install certified?

You can depend on Solar SME to deliver highly trained professionals, outstanding customer service, and quality systems tailored to fit your family’s needs. Thanks to our partnership with Pearl Certification, we’re able to bring you even more benefits that increase the efficiency and value of your home. Only the network of elite, highly quality contractors can offer Pearl Certification. Pearl vets contractors to ensure they install quality products properly and take care of their customers. By having your work Pearl certified, you can breathe easier knowing that our work is third party certified Solar SME is one of the first pearl certified contractors in Texas. Solar SME has also been recognized as one of the Top Solar Contractors of 2020 by Solar Power World. As a BBB accredited company, we are passionate about your energy saving goals for the future and enabling you to generate your own electricity.

How much does it cost to go solar with Solar SME?

There is no fixed cost for every solar panel system because the cost of a system depends on your electric usage, any incentives that you qualify for, what state you live in, and so on. But one thing is for sure — at Solar SME, there are absolutely no hidden or sudden costs. You pay the price that we quote to you.

How long does it take for Solar SME to install a complete solar system?

Solar SME provides customized residential solar services with an install time of less than 12 weeks. However, there may be other factors that can delay the process such as utility companies and HOAs, since some jurisdictions take longer than others.

What equipment brands does Solar SME use?

Solar SME is an authorized installer of Panasonic and also LG PRO Solar Partner Programme Authorized Partner. Along with offering a large variety of premium quality solar panels by Panasonic, LG, and many other well-known brands in the market, Solar SME installs Enphase inverters and has different variety of inverter options as well. The battery backups we offer includes companies like Enphase, LG, Generac, Panasonic etc.

What happens if my solar system develops a fault?

With our 25-year all guard warranty, we make sure that we stand with our customers for a long run. In case of any damage or fault in your solar panel system, Solar SME offers free inspection and handles all aspects of removing, repairing, and replacing solar components.

How long will my Solar panels system last?

Typically an average Solar SME installed system lasts for 30 years. Most brands offer up to 25 years of warranty, but if the system is properly installed, there’s no reason for a solar panel system to not last longer than that.

What more does Solar SME has to offer?

We offer the most lucrative packages to our customers. From all guard warranties to home certification, monitoring, and other add ons, we deliver a proactive monitoring system that will give you an update on whats going on with your system at any time. If our experts notice a lag we will be there to notify you and resolve any hiccups as soon as possible. We not only provide services but peace of mind as well.

Message from

Solar SME

We focus on providing quality customer service. We take pride in doing everything ourselves and by building strategic partnerships with various companies and institutes.

Choosing high-performing systems has always been a smart decision, and it has never been this easy!

Learn More About Our Guarantee

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User Reviews

Star Rating

4.8

star star star star star

238 Reviews

Review Breakdown

5 grade

87%

4 grade

3 grade

2 grade

1 grade

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star

Service

star star star star star_half

Trustworthiness

star star star star star_half

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Featured Review

star star star star star

hyun hong

Solar SME was one of the choice I considered when using the energysage website to compare Solar installer company. I only dealt with the sales representative but when looking comparing, this company was on the top list when it comes to panels, inverters, and the cost. The sales representative, was excellent as to consistently keeping in touch to answer any question but also talked to me on his off-day to explain the quote.

2 years ago

Reply from Solar SME

Hello Hyun, Thank you for your response on our service! We are glad to know your experience with our team went well. Thanks Solar SME, Inc.

Sep. 8th, 2021

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Featured Review

star star star star star

Omar Khan Katy, TX

Solar SME designed and installed my solar system in 2018. They provided incredible service and unbelievable value. Unfortunately after three years my SolarEdge inverter stopped working… this was the moment of truth where we would see whether the lofty warranties were worth the paper they were printed on… I have to applaud Basem Y for his exemplary service. Within 24 hours of the inverter failing Solar SME had filed a claim with SolarEdge and received an RMA! And within two weeks the replacement inverter had arrived at my house. Basem was in touch with Frank (technician) who had a team member at my house within a few hours of the inverter arriving. My mind is blown —I can imagine a company doing what’s right, efficiently and effectively, when I am about to pay them thousands of dollars— however, I am in awe when a company stands behind their product years later. Basem’s white glove support was the embodiment of my top-notch SolarSME experience. This company did a great job, and I really appreciate how professionally run Technical Support/Compliance is.

1 year ago

Reply from Solar SME

Hi Omar, Thank you for your feedback. We really appreciate your response on our services. Regards, Solar SME, Inc.

Jul. 14th, 2022

star star star star star

Vishal Bagchi Dallas, TX

Process was very smooth, communication was on point. Product works as advertised and it is good value for money at that time. Solar is like buying a HDTV, wait a year and prices are cheaper so nothing they can do but it was great value for money then. I wish they had given be a drone video of the installed product because I have no idea how it looks like on the roof.

3 years ago

Reply from Solar SME

Hi Vishal, Thank you so much for taking the time to leave us a 5 star rating. We try our best to deliver the best value for money, we would love to make a drone video of your product installed. We really appreciate your valued input and thoughts on solar! Thank you. Regards, Solar SME, Inc.

Sep. 8th, 2020

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Jerome Paulson Colonial Beach, VA

They were easy to work with. Did a good job; and we’re saving money on our electric bill

3 years ago

Reply from Solar SME

Hi Jerome, Thank you so much for taking the time to leave an excellent feedback. We really appreciate your business and we are glad that you've started saving money on your electric bill. Thank you!

Sep. 8th, 2020

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Anwar Abdullah Chester, VA

Liked most: Good material. Good prices. Good options Disliked: Took too much time to complete the work.

3 years ago

Reply from Solar SME

Hi Anwar, Thank you for your honest feedback! We are glad to know that you're satisfied with your system. Bigger residential projects sometimes take longer than expected to be completed. We hope that you start saving thousands of dollar on your electric bills! Regards, Solar SME, Inc.

Sep. 9th, 2020

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Verified Customer

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Murali Chintaman Plano, TX

Great experience so far and they installed, configured the system with necessary HOA and city wide permits and approvals

3 years ago Edited September 14, 2021

Reply from Solar SME

Hi Murali, Thank you so much for a 5 star rating! We're happy to know that you're saving money on electric bills and hope that you keep saving thousands in the long run! Regards, Solar SME, Inc.

Sep. 9th, 2020

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Verified Customer

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Bradford Wayland Gunnison, CO

Quality of equipment and installation as well as a great price

3 years ago

Reply from Solar SME

Hi Bradford! Thank you for leaving an excellent feedback. We're glad that you're satisfied with our services and hope to work with you in the future as well. Regards, Solar SME, Inc.

Sep. 9th, 2020

star star star star star

James Cryer Grand Prairie, TX

Good quotes for the installing solar panels. Two separate rebates one from encore and the other a tax rebate for a total savings of 40% or more.

3 years ago

Reply from Solar SME

Hello James, Thank you reviewing Solar SME. We are glad to know that you got to take advantage of solar rebates and are saving more than 40% We hope that you keep saving thousands of dollars in the long run! Regards, Solar SME, Inc.

Sep. 15th, 2020

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Verified Customer

star star star star star

Charles Petty

Everything was laid out and work as advertised.

3 years ago

Reply from Solar SME

Hi Charles, Thank you so much for a 5 star rating! We are glad to know that you have been satisfied with our services! Regards, Solar SME, Inc.

Sep. 16th, 2020

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Verified Customer

star star star star star

Russell H.

Fair prices, timely and quality install.

3 years ago

Reply from Solar SME

Hi Russel, Thank you so much rating our services 5 star! We are happy to serve you and glad to know that you have nothing but positive to say about us. Regards, Solar SME, Inc.

Sep. 16th, 2020

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Verified Customer

star star star star star

Tim Monty

Solar SME delivered what they said they would. Had to overcome some local coding obstacles when coming to a new area for the first time, but they persevered and built us a wonderful ground mounted solar array that is working better than advertised. I highly recommend Solar SME.

3 years ago

Reply from Solar SME

Hi Tim, We appreciate you leaving an excellent review for our services. We are glad that you are extremely satisfied with your ground mount system and we hope that you save thousands of dollars on your electric bills! Regards, Solar SME, Inc.

Sep. 16th, 2020

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Verified Customer

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Arjav Parikh

Great service, good follow up and good local contractors

3 years ago

Reply from Solar SME

Hi Arjav! Thank you for your review! Pleased to know that our services met your expectations. Regards, Solar SME, Inc.

Sep. 22nd, 2020

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Verified Customer

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Dusten

Attentative and accommodating from start to finish. Worked with me to meet my financial requirements to make the project worthwhile.

3 years ago

Reply from Solar SME

Hi Dusten! Thank you for reviewing our services! Happy to know you're satisfied with your project. We always make sure that our clients make the most out of their investment. Regards, Solar SME, Inc.

Sep. 22nd, 2020

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Reed Bradbury Dallas, TX

My overall experience was very satisfied. They were very helpful with choosing a system that was within my budget yet satisfied my power demand. The whole process was extremely smooth and easy. I was able to do it all from my phone. They do all the work for you from filing the right permits to figuring out if you have any trees to trim for best lighting. The instillation crew I cant say enough good things about them. They were extremely polite, very knowledgeable, great workmanship, extremely fast.

3 years ago

Reply from Solar SME

Hi Reed, We are extremely glad to know that you have nothing but positive to say about Solar SME. Our clients just have to sit back, relax and let us do the work! At Solar SME, its all about quality and efficiency and we are happy that you were offered both. Best Regards, Solar SME, Inc.

Oct. 27th, 2020

star star star star star

Richard Lewis ,

Xavier L has been a great help in the decision making process of deciding on a solar provider. He has been a wealth of knowledge and has provided constant follow-up.

3 years ago

Reply from Solar SME

Hello Richard, Thank you for leaving a positive review for Solar SME. We are happy to know that you are satisfied by the services offered to you by Xavier. Best Regards, Solar SME, Inc.

Oct. 27th, 2020

star star star star star

Brian Kiernan Chester Springs, PA

Good redponse with a reasonsnle quote. Although I decided not to continue with the project, Xavier was quite underdtsnfing and accepting

3 years ago

Reply from Solar SME

Hello Brian, Thank you for reviewing Solar SME and the services offered to you by Xavier. Best Regards, Solar SME, Inc.

Oct. 27th, 2020

star star star star star

Alonzo Marroquin Humble, TX

Xavier Has laid out a great timeline And everything is falling into place. My HOA and centerpoint process was smooth. Awaiting the panel installation. I’m extremely happy and highly recommend Solar SME and Xavier to family , friends, and neighbors.

2 years ago

Reply from Solar SME

Hi Alonzo, We appreciate your positive review for our services. Glad to know that Xavier has been able to work up to your expectations. Best Regards, Solar SME, Inc.

Oct. 27th, 2020

star star star star star

Captain Swanson San Isidro, TX

Zack M has been a persistent, and professional provider of every detail (and then some) I have asked for during this process. He has answered all my technical questions on the panels and installation specifics, and also my wife's questions about financinig, asthetics, and warranties. He has been patient with mine and my wife's schedule to schedule phone calls and Zoom meetings, even with re-schedule requests. He would be the first person I turn to at SME and I hope is representative of the quality person SME employs. I hope to be a customer of SME as soon as I can work out the financing on my end.

2 years ago

Reply from Solar SME

Hello Captain, Thank you for choosing Solar SME. We are glad to know that our representative Zack Miller has been of great help to you throughout the process! Hoping to have your system ready very soon. Best Regards, Solar SME, Inc.

Oct. 27th, 2020

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Rubius Avonside Lynchburg, VA

I am currently working with Solar SME to get my solar panels installed at my house. We are still in the middle of permitting, Design Approvals and Loan paperwork but the customer service provided by Alex, Steve and Zack has been amazing. They have answered all my questions so far and have been quick to response to any inquires. You are all doing a great job, glad I decided to go with Solar SME! :)

2 years ago

Reply from Solar SME

Hi Rubius, Thank you for choosing Solar SME. We look forward to having your system up and running in no time! Best regards, Solar SME, Inc.

Oct. 27th, 2020

star star star star star

Nanda Motikane Irving, TX

We are glad that we were able to get in touch with Zac at Solar SME, in our pursuit of Solar Panel installation. Zac has been very patient in answering all our questions and concerns. He is very meticulous in communicating all of the information that is necessary to make an informed and calculated decision going for solar panels. As we are planning to purchase Electric cars next year, we are definite to approach Zac at SME Solar next year to expand our solar installation, since we foresee higher consumption of electricity. Nanda Motikane

2 years ago Edited September 14, 2021

Reply from Solar SME

Hello Nanda, We appreciate you taking out the time to review the services offered by Zac. We are definitely looking forward to working with you next year! Best Regards, Solar SME, Inc.

Oct. 27th, 2020

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Gene Philadelphia, PA

Well Xavier was very helpful in setting up my solar system going through all the options and the utube video’s were very easy to Understand. explaining how it all comes together He kept in contact with me Daly and got me the best deal with the financial company he could thank you xarvier

2 years ago

Reply from Solar SME

Hi Gene, Thank you for taking out the time to leave a review for Solar SME. We're extremely glad to know that all your queries were taken care of by Xavier. At Solar SME, customer satisfaction is always the first priority for our employees. Best Regards, Solar SME, Inc.

Oct. 27th, 2020

star star star star star

Alvaro Zepeda Picayune, MS

Customer service with Xavier L Great communication

2 years ago

Reply from Solar SME

Hi Alvaro, Thank you for reviewing Solar SME. Happy to know that like all our representatives, Xavier took care of all your concerns during the process. Best Regards, Solar SME, Inc.

Oct. 27th, 2020

star star star star star

Sandra Epps Cartersville, GA

Xavier L was very helpful and informative.

2 years ago

Reply from Solar SME

Hi Sandra, Thank you reviewing Solar SME. Glad to know that Xavier could be of help to you. Best Regards, Solar SME, Inc.

Oct. 27th, 2020

star star star star star

Andrew Rich Kill Devil Hills, NC

I am writing this review to inform others who are investigating a solar panel purchase to strongly consider using Solar SME. From start to finish, the company provided great support to my wife and I. A shout-out to Kevin W who was our Project Manager. He walked us through the entire process, effectively communicated continuously including product shipping updates, installation team engagement, permitting, utility company coordination, and financial. Even though everything did not go as planned including dealing with a customer (me) who requires frequent communication, Kevin and his team worked hard to make sure that the final product met if not exceeded our expectations. 5 Stars!

2 years ago Edited September 14, 2021

Reply from Solar SME

Hello Andrew, Thank you for reviewing Solar SME. We're happy to hear that all your questions were rightfully answered by Shane. Best Regards, Solar SME, Inc.

Oct. 27th, 2020

star star star star star

Rahul N Dixit Atlanta, GA

The contact person shane L was very helpful and took extra care to accomodate my needs. Would recommend the company to my friends

2 years ago

Reply from Solar SME

Hi Rahul, All our representatives are especially trained to always take care of every concerns that our customers might have. We're glad that you're satisfied with Shane's services! Best Regards, Solar SME, Inc.

Oct. 27th, 2020

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Verified Customer

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Sarah Pulaski, VA

I recently worked with Raza K of Solar, SME. After almost 2.5 years of enjoying my solar array - also through Solar, SME - the inverter stopped functioning. Raza K professionally walked me through the warranty process with the manufacturer, coordinated all the appointments and support, and personally made sure my solar power system was up and running before declaring the job complete - around the Thanksgiving holiday, no less. So grateful!

2 years ago Edited November 30, 2022

Reply from Solar SME

Hi Sarah, Thank you for reviewing Solar SME with a 5 star rating. We're glad that all your questions in the process were answered in a timely manner. Best Regards, Solar SME, Inc.

Oct. 27th, 2020

star star star star star

Dboxer4 San Antonio, TX

Excellent experience with Xavier L, one of their energy consultants. He took time explaining the different solar panel options and their pros and con. I felt very comfortable going through the quote process and his response time was outstanding, within minutes he had feedback. Solar SME provides excellent value for their service.

2 years ago

Reply from Solar SME

Hi Dboxer, Thank you for reviewing Solar SME. We constantly work on providing the best services for our clients and we're glad to hear that Xavier did exactly that! Best Regards, Solar SME, Inc.

Nov. 5th, 2020

star star star star star

James Siironen Waycross, GA

Totally comprehensive and my eyes were opened to the real affordable future of solar energy.

2 years ago

Reply from Solar SME

We appreciate your honest review, James. Hope your experience goes just as well as the rest of our customers!

Dec. 30th, 2020

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Kintress Danville, VA

Great!!! I loved it lots of great information!!!

2 years ago

Reply from Solar SME

Hi Kintress, Thank you so much for your feedback, We're glad you're satisfied with the experience.

Jan. 25th, 2021

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Dale Polk Bonaire, GA

Shane was very helpful with my inquiry for solar panels. He answered all my questions and followed up with me.

2 years ago

Reply from Solar SME

Hi Dale, Thanks for the 5-star review. The team at Solar SME, Inc is thrilled you’re happy with your recent experience with us. Shane is one of our dedicated energy consultant and we are glad that your experience was worth while. Best wishes, Solar SME, Inc.

Jan. 25th, 2021

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John Hemphill Arlington, VA

Our condominium recently investigated the use of solar panel to reduce our electrical costs. Solar SME, leaded by Xavier L submitted an extremely comprehensive and professional proposal. In addition Mr. Lee was very responsive to our followup questions.

2 years ago

Reply from Solar SME

Hi John, Thank you so much for your positive feedback.

Jan. 29th, 2021

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David Traub Bethesda, MD

Solar SME has been a great partner to work on with this project - they're super prompt with getting back to you and very in the loop as far as where you stand with getting financing. The option they offered completely fit our goals at the outset. Updated after project completion: Installation was great. There were some minor logistical difficulties, related to FedEx only delivering to curbside and our residence being a townhouse. Even that though got resolved quickly by Solar SME sending the panel installers to put the panels up. There was a bit of a delay between panel and electrical work BUT I 100% accept that and I appreciate that the delay was caused by Solar SMEs dedication to both quality installation work AND crew safety. Rushing a project like this isn't good for either of those things. I am 100% happy with the production levels we're getting. Our usual electric bill of close to 100 was 7.14 this month. We were able to run our AC without importing grid energy while doing so. I have no reservations about highly recommending Solar SME.

2 years ago Edited September 16, 2021

Reply from Solar SME

Hi David Thanks for the 5-star review. The team at Solar SME, Inc is thrilled you’re happy with your recent experience with us. Alex is one of our dedicated Consultant and we are glad that your experience was worth while. Best wishes, Solar SME, Inc

Jan. 29th, 2021

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Del Emery Toccoa, GA

I bet much appreciate the job Mike did pulling together the right size system at the right price for us. I do wish that I could have been placed with a customer service person that spoke better English. This is probably my fault because I know that he is trying very hard to speak the best English but I just can't understand him. I asked that he communicate with me only in writing, which he is, and that helps.

2 years ago

Reply from Solar SME

Hello Del, Thank you for your feedback. We are glad that you're satisfied with the services that were provided to you. Next time, we'll make sure to assign a sales representative to you who can speak English fluently. Best Regards, Solar SME, Inc.

Feb. 16th, 2021

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Steven Anniston, AL

I liked the fact that Omar took the time to listen to my issues and offered several solar options.

2 years ago

Reply from Solar SME

Hi Steven, We are Glad that you were satisfied with the services provided by Omar, He's one of our most hardworking Energy Consultant, and he'll be glad to see this coming in from you. Thank you, Best Regards, Solar SME, Inc.

Feb. 12th, 2021

star star star star star

Mike W. ,

Omar provided a prompt response to my solar inquiry and a detailed quote of the project. I did not move forward with the solar project but when I look at solar again, I'll reach out to Omar and Solar SME for a quote.

2 years ago

Reply from Solar SME

Hi Mike, Thank you for your feedback, We hope to see you again soon. Regards, Solar SME, Inc.

Feb. 12th, 2021

star star star star star

Mnorton1228 Norcross, GA

Ultimately I did not choose to go with SolarSME for my solar needs but it was not because of anything they did as a company. It was just a personal decision to take a different route and pursue my project as a DIY’er. I was very impressed with the communication from my Salesman - Omar. I work a very busy schedule and am usually unable to communicate effectively at normal hours of operation. Omar was understanding and did everything in his power to make sure we communicated effectively and my questions were answered along the way.

2 years ago

Reply from Solar SME

Thank you, for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words.

Feb. 12th, 2021

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Mark Franza Lavonia, GA

Excellent service by salesman Omar. He made several quotes for me.

2 years ago

Reply from Solar SME

Hi Mark, Thank you for your feedback. We hope your Solar Journey goes well as the earth goes green! Best Regards, Solar SME, Inc.

Feb. 12th, 2021

star star star star star

baxter tharin Conyers, GA

Omar was very professional. He took time to understand my specific situation and explain my options. I have not finalized a purchase yet, but my experience so far has been very favorable.

2 years ago

Reply from Solar SME

Hello Baxter, Thank you for reviewing Solar SME. Its good to know that your experience with Omar went well. Looking forward to finalizing your project soon! Best Regards, Solar SME, Inc.

Feb. 17th, 2021

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Evan Wallace Atlanta, GA

I was incredibly happy with the consultation process that Solar SME presented me and my family with. All of my questions were addressed thoroughly and the representative, Mike, was very knowledgeable and pleasant to talk with. We didn’t end up deciding on solar just yet but Solar SME offered a unique and incredibly appealing solution!

2 years ago

Reply from Solar SME

Hello Evan Thank you for reviewing our services. We're glad Mike could be of great help to you. Hoping to hear back from you soon and help you make your decision! Best Regards, Solar SME, Inc.

Feb. 22nd, 2021

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J , MS

SME was the fastest response time of quotes from multiple companies, but best of all was the customer service experience! Shane with SME made the experience painless, in that he was able to concisely explain the entire process in a clear and comprehensive manner to a person less informed on the solar industry. He did so we a previously unseen patience and professionalism. Shane is what made the experience a 5 star experience!

2 years ago

Reply from Solar SME

Hello J Thank you so much for an amazing feedback! We're glad to know that Shane could walk you through the whole process smoothly. Best Regards, Solar SME, Inc.

Feb. 25th, 2021

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David Thorn Weatherford, TX

Shane did a great job putting together a competitive bid that meet our needs. We ultimately chose to go with another company that offered a lower bid for a similar system.

2 years ago

Reply from Solar SME

Hello David, Thank you for reviewing Shane's services. We hope your solar experience goes well. Best Regards, Solar SME, Inc.

Mar. 1st, 2021

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Verified Customer

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Nikole Phillips Pflugerville, TX

Solar SME was was inform and answered all of my questions. With solar being new to me, they made my husband and I feel comfortable and informed the entire process. I also like that they use top grade products that are durable and will last a long time.

2 years ago

Reply from Solar SME

Hello Nikole, Glad to know that you have nothing but positive things to say about Solar SME. Thank you for a great feedback! Best Regards, Solar SME, Inc.

Mar. 3rd, 2021

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M. Raju Roswell, GA

Omar A. was the best! He really provided answers to all the questions I had ongoing on solar. Continued to follow up and clarify how each component and value it brings overtime. I was unable to move forward with the project due to other reasons, but I would be recommending Omar to all those who need to go solar.

2 years ago

Reply from Solar SME

Hi M, Thank you so much for an amazing feedback for Omar. We're glad he was of much help to you. Best Regards, Solar SME, Inc.

Mar. 3rd, 2021

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Verified Customer

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Scott Ranney Irving, TX

Very knowledgeable. Answers all my questions

2 years ago

Reply from Solar SME

Hi Scott, Thank you for reviewing Solar SME. Best Regards, Solar SME, Inc.

Mar. 3rd, 2021

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Paul Williams ,

Representative Shane was very professional did a very good job. Cost is competitive.

2 years ago Edited September 14, 2021

Reply from Solar SME

Hello Paul, Thank you for an honest feedback and 5 star rating. Best Regards, Solar SME, Inc.

Mar. 3rd, 2021

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Verified Customer

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Luxe Isaac Atlanta, GA

Mr. Omar A. is a sale advisor, not a salesperson. He gives you honest information so that you can make an informed financial decision. Mr. Omar is a very knowledgeable and professional individual; I recommend you work with him on your project, without reservations.

2 years ago

Reply from Solar SME

Hello Luxe, We're glad that Omar was able to assist you in the best possible way. Thank you for a great feedback. Best Regards, Solar SME, Inc.

Mar. 8th, 2021

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Verified Customer

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Curt Carlson Arlington, TX

Efficiently moved through all stages of the process, and always informative.

2 years ago

Reply from Solar SME

Hi Curt Thank you for a great feedback! Best Regards, Solar SME, Inc.

Mar. 8th, 2021

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Elvin Juarbe Belton, TX

Solar SME is a great company to work with. Zack M. (sale representative) worked really hard to give me the best price possible. He was very informative and willing to address all my concerns. Trust me I had many! Michael L. was my Project Manager. Extremely knowledgeable individual. He always made himself available to answer my questions. We worked with a very tight timeline to complete the project and he was able to do it way ahead of schedule. I am very satisfied with my experience with Solar SME!!!

2 years ago

Reply from Solar SME

Hello Elvin, Thank you so much for such an amazing response! We're glad to know that Zack and Michael were able to assist you in a great way throughout your process of going solar with us! We hope that your solar experience goes great and you save thousands of dollars in the long run! Best Regards, Solar SME, Inc.

Mar. 10th, 2021

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Cat Atlanta, GA

I liked that I was able to get a valid proposal of work without needing to have on-site visit (during covid). Alex was helpful and made himself available whenever was convenient and gave me much more insight into the available and recommended products. Unfortunately, this was not a good time for me to move forward with the solar but thank you!

2 years ago

Reply from Solar SME

Hi Cat, We're glad Alex could help you in your solar research! We hope to hear back from you soon and help you make an informed decision to go solar. Best Regards, Solar SME, Inc.

Mar. 15th, 2021

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Verified Customer

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Travis Pape Chapel Hill, NC

Ray C. provided compressive information that helped educate me on solar and pick an installer.

2 years ago

Reply from Solar SME

Hello Travis Thank you for your feedback on Ray's assistance to you. Best Regards, Solar SME, Inc.

Mar. 15th, 2021

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