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Solar SME

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8.6

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LAST UPDATED: June 7th, 2024

Established in 2014 and based in Grand Prairie, Texas, Solar SME is a leading solar installation company dedicated to delivering sustainable power to communities. The solar provider's services including residential solar installations, commercial solar solutions, solar panel maintenance, and solar and roofing repairs. Recognized for excellence, Solar SME earned the title of Panasonic's Fastest Growing Installer in the Southwest Region. This Solar SME review will provide an inside look at the company's solar services and customer reviews.

Acknowledged as one of the top 500 solar contractors in 2019 by Solar Power World magazine, Solar SME operates in the following US states:

  • Arizona
  • Colorado
  • Delaware
  • Georgia
  • Maryland 
  • North Carolina
  • Pennsylvania
  • Texas
  • Virginia

This widespread presence allows Solar SME to contribute to the adoption of clean energy, making a positive impact on both residential and commercial sectors. The company's commitment to creating a sustainable future, combined with its dedication to quality and innovation, positions Solar SME as a trusted partner in the solar industry.

Video Customer Reviews

Joseph Lynch III Customer Review Video About Solar SME

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Cyndi O Customer Review Video About Solar SME

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The Good

  • Solar SME Services
  • Solar SME Battery Storage Solutions
  • Solar SME Partnerships and Certifications
  • Free Solar Quotes

Solar SME Services

While the solar company specializes in in energy storage, Solar SME offers a number of solar-related services. The company can provide customized residential solar systems with a projected completion time of less than 12 weeks. The company also offers commercial solar systems, solar panel cleaning and maintenance, solar system repair, and roofing repair and maintenance.

Solar SME Battery Storage Solutions

Solar SME also provides several solar battery solutions that include the following:

  • Panasonic EverVolt
  • Generac PWRcell
  • Enphase Ensemble
  • LG Chem RESU

Solar SME Partnerships and Certifications

Solar SME works with respected solar equipment manufacturers and is an LG Pro Authorized Partner, a Panasonic Solar Premium Installer, and a Certified Solar Professional for REC solar panels. Solar SME is also a Pearl-certified company (valid in Texas, Georgia, and Pennsylvania), meaning customers who make home improvements through Solar SME can expect to see at least five percent increase to the resale value of their home.

In addition to the company's Pearl Certification status, Solar SME has also been certified by the North American Board of Certified Energy Practitioners (NABCEP). The NABCEP is a nationally recognized organization that promotes best practices within the solar industry. NABCEP-certified PV installers adhere to high sales and installation standards and a code of ethics that protects consumers.

As for other industry partnerships, Solar SME has been identifed as an Enphase Silver Installer, meaning the company has passed a threshold representing a considerable number of Enphase installations, and is also authorized to install Enphase's energy storage solutions. The solar installer is also an authorized Generac dealer.

Free Solar Quotes

Solar SME provides free quotes to interested individuals. Those who would like to take advantage of this opportunity will be able to meet with one of the company’s experienced energy consultants and receive an custom system quote.

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The Bad

  • Limited National Reach

Limited National Reach

Solar SME currently provides residential and commercial solar services to nine states: Arizona, Colorado, Delaware, Georgia, Maryland, North Carolina, Pennsylvania, Texas, and Virginia. While this is demonstrably more than the majority of solar contractors, whose service areas are limited to one or two states, some industry-leading companies span as many as 25 states without sacrificing quality of service.

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The Bottom Line

Solar SME offers a number of solar services, including residential and commercial solar systems, system maintenance, panel cleaning, and roof repair. The company works with top equipment providers, offers free quotes, and is commited to improving home value for homeowners. Customers within the company's eight-state service area can finance their systems through purchase, PPA, lease, or loan.

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Solar SME Frequently Asked Questions

What can you expect at Solar SME?

Solar SME has an established history and reputation for providing quality services, consistent optimization of our products and anticipating customer needs is one of our admirable traits. We, at Solar SME, design, install and maintain solar panels on both residential and commercial properties that last for decades.  We are completely transparent with our customers and offer exactly what is the most beneficial for them. Solar SME has a variety of options to fit everyone's budget and needs with the most lucrative financing options and premium quality equipment. We make sure that every customer is quoted accurately and visual presentations of our proposals help the customer develop a better understanding.

Is Solar SME install certified?

You can depend on Solar SME to deliver highly trained professionals, outstanding customer service, and quality systems tailored to fit your family’s needs. Thanks to our partnership with Pearl Certification, we’re able to bring you even more benefits that increase the efficiency and value of your home. Only the network of elite, highly quality contractors can offer Pearl Certification. Pearl vets contractors to ensure they install quality products properly and take care of their customers. By having your work Pearl certified, you can breathe easier knowing that our work is third party certified Solar SME is one of the first pearl certified contractors in Texas. Solar SME has also been recognized as one of the Top Solar Contractors of 2020 by Solar Power World. As a BBB accredited company, we are passionate about your energy saving goals for the future and enabling you to generate your own electricity.

How much does it cost to go solar with Solar SME?

There is no fixed cost for every solar panel system because the cost of a system depends on your electric usage, any incentives that you qualify for, what state you live in, and so on. But one thing is for sure — at Solar SME, there are absolutely no hidden or sudden costs. You pay the price that we quote to you. 

How long does it take for Solar SME to install a complete solar system?

Solar SME provides customized residential solar services with an install time of less than 12 weeks. However, there may be other factors that can delay the process such as utility companies and HOAs, since some jurisdictions take longer than others. 

What equipment brands does Solar SME use?

Solar SME is an authorized installer of Panasonic and also LG PRO Solar Partner Programme Authorized Partner. Along with offering a large variety of premium quality solar panels by Panasonic, LG, and many other well-known brands in the market, Solar SME installs Enphase inverters and has different variety of inverter options as well. The battery backups we offer includes companies like Enphase, LG, Generac, Panasonic etc. 

What happens if my solar system develops a fault?

With our 25-year all guard warranty, we make sure that we stand with our customers for a long run. In case of any damage or fault in your solar panel system, Solar SME offers free inspection and handles all aspects of removing, repairing, and replacing solar components. 

How long will my Solar panels system last?

Typically an average Solar SME installed system lasts for 30 years. Most brands offer up to 25 years of warranty, but if the system is properly installed, there’s no reason for a solar panel system to not last longer than that.

What more does Solar SME has to offer?

We offer the most lucrative packages to our customers. From all guard warranties to home certification, monitoring, and other add ons, we deliver a proactive monitoring system that will give you an update on whats going on with your system at any time. If our experts notice a lag we will be there to notify you and resolve any hiccups as soon as possible. We not only provide services but peace of mind as well.
bestcompany guarantee

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $200. Yes, it's really that simple.

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Star Rating

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4.4

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291 Reviews

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7%

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3%

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1%

1 grade

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Featured Review

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Tom Lowman Silver Spring, MD

Solar SME installed 19 solar panels on my home and I just got my Permission to Operate and turn the system on. I am very pleased with the team from Solar SME including Levon S (who kept me informed and handled the paperwork) and the installation team led by Rashed. The panels look great (sleek, straight and low profile).

9 months ago

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Reply from Solar SME

Thank you for choosing SolarSME, and we're thrilled to hear about your positive experience with our team, Levon S, and the installation crew led by Rashed. Enjoy your solar energy journey! Thanks for rating 5 stars to us.

Oct. 2nd, 2023

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Featured Review

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Carl Lee Erie, PA

For those getting into Solar for the first time, please be aware that it is a 'process': from permitting, to permit plans, to interconnection agreements, inspections, etc. As far as EnergySage goes - Joe F was most helpful in looking over the quotes and answered all the questions I had in an unbiased manner. HATS OFF to Joe at EnergySage. My Experience consisted of Contract signed in May, installed in September (4 months).I just received Permission to Operate from the Utility Company, and the installation is complete. After multiple quotes, Solar SME was the company I decided on going with based on reviews, and I would recommend them based on my experience. The installer was professional and took pride in his work. He was very thorough in ensuring the equipment was double checked from delivery before it even went on the roof. I purchased a 3.96kw system - (9) 440w Aptos panels with 3 Hoymiles microinverters which have room for expansion. My representative that I dealt with at SME was Henry C. He was very responsive. Every time I had a question or concern, he was able to get me an answer, and if he didn't have the answer, most often within hours of the question he had my answer for me. Henry was able to accommodate my requests in regards to material delivery and install dates. The fact that the quote included Solar-Insure helped me in my decision to go with SME based on the other quotes I received. (I recommend you inquire about that if you're getting quotes from other companies). Overall, the experience was pleasant. I'd recommend SolarSME, they handled everything professionally, and efficiently. They were personable, and didn't leave me hanging when I had questions, or was waiting for something to be addressed.

10 months ago

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Reply from Solar SME

We truly appreciate your detailed and positive feedback about your experience with SolarSME and EnergySage. It's wonderful to hear that Joe at EnergySage provided invaluable assistance in navigating the solar process. We're equally thrilled to know that Henry Carter from SolarSME was responsive, accommodating, and kept you informed throughout the journey. Our commitment to professionalism, efficiency, and customer satisfaction remains unwavering. Thank you for choosing us, and we look forward to the final phase of your solar journey with the meter swap. Enjoy your efficient, eco-friendly system!

Sep. 16th, 2023

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Rene

My Solar system had a problem that caused it to shut down and not even get electricity from the grid. Fortunately Solar SME and Solax both arrived the next day to fix my system and get it running in peak condition. I have Solax batteries, inverter & Saraphin solar panels.

1 month ago

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Reply from Solar SME

Thank you for your feedback! We're glad to hear that our team quickly resolved your issue and restored your system to peak condition. Thanks for choosing Solar SME!

May. 22nd, 2024

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Thomas

It went very smoothly, as they told me in advance that the time to get all the permits and all that would take a couple of months and it did. But once they got gone and the supplies arrived, it went very fast. I was very, very pleased. The two installers that I had were amazing. I think I had my solar panels put up at the end of September, and of course, in the northern hemisphere the most sun comes probably in June or July. So most of my experience so far has been in the winter months, the shortest days of the year. So I'm keeping track and that app was amazing because it tells me the information day by day, how much I'm collecting and I can see if that days get longer I'm collecting more and more sun. So I'm curious, I actually to get through whole year cycle to see if I can break even, right now I'm not. But that's because again, I think it's probably the time of the year, probably one snowstorm. And I'm thinking about maybe adding a few more panels.

4 months ago

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Reply from Solar SME

We're delighted to hear about your positive experience with SolarSME! Thank you for choosing us, and we're here to support your solar journey!

Mar. 8th, 2024

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Barbara

It went very quickly. Two men came, and they installed the panels and in one day it was finished. They were great. I had no complaints. The only problem I had was with my energy provider hooking up the meter, and they kind of dragged their feet on that, but that had nothing to do with SME. A lot of people have asked me about my panels, mainly whether they were cost-effective. And that's yet to be seen because I haven't been through the summer months yet. they just did everything for me basically. They took care of all the inspections and everything. It just seemed like it was an easy process. And everybody was really nice.

4 months ago

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Reply from Solar SME

Thank you for sharing your positive experience with SolarSME! We're delighted to hear that the installation process was swift and hassle-free. Your satisfaction is our priority, and we appreciate your trust in choosing SolarSME for your solar needs.

Mar. 8th, 2024

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Carl Zantowsky

I dealt with a representative names Faris, he ensured that the warranty work that needed to be performed was done very quick. He took care if everything. When I couldn't answer the phone he sent me text messages which were much better than the phone call. After the work was done he texted me again to ensure I was satisfied with the repair. He was very helpful.

1 month ago Edited June 13, 2024

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Reply from Solar SME

Thank you for sharing your experience! We're pleased to hear that Faris made your warranty repair process easy with his prompt communication. Thanks for choosing Solar SME!

Jun. 12th, 2024

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Venkat Mallannagari Austin, TX

Solar SME very good company, very reasonable in price, and quick to address any concerns that I experienced. It went smoothly. They were very responsive and they provided adequate resources to ensure my customer satisfaction was thoroughly complete.

4 months ago

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Reply from Solar SME

We deeply appreciate your positive feedback! At SolarSME, ensuring customer satisfaction is our top priority. We're delighted that you found our pricing reasonable, our service smooth, and our responsiveness commendable. Thank you for entrusting us with your solar needs!

Mar. 14th, 2024

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Ryan

They are a very good company, very reasonable in price, and quick to address any concerns that I experienced. It went smoothly. They were very responsive and they provided adequate resources to ensure my customer satisfaction was thoroughly complete.

4 months ago

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Reply from Solar SME

We appreciate your positive feedback! Delivering reasonable pricing, quick responsiveness, and thorough customer satisfaction is what we aim for at SolarSME. Thank you for choosing us for your solar journey!

Mar. 12th, 2024

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Anonymous

The installation process went well. When you get the solar, you don't know all the right questions to ask. And by the time you have the solar panel installed, and you start having issues one after another, that's when the problem comes in. Sometimes they were very quick with their answers and sometimes they were not. They should give their clients more Information as far as when the panel is installed and you have permission to operate, they should tell their clients that they need to get in touch with the power company. And have you enroll in their buyback program, because if you don't have a battery pack to store the excess energy that your panel makes, it goes to the grid, and you don't get credit for it if you don't call them, which I think Solar SME should have done that. The clients don't know what are the process they're supposed to do. And that's where I have a problem with them. Because when my panel was installed for 3 months, I was still paying the same high bill when I shouldn't have. And it was in the middle of the summer and they never called me back to ask me if I was happy, if it was okay. I had to figure it out on my own why I wasn't getting credit. And then they tell me that. How I am supposed to call the company, if you didn't tell me? I've never done this before. You want the clients to be happy with your service, so now I am I am leery to even recommend anyone to use them, because I don't know if they will be there 10, 15 years on the road.

4 months ago

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Reply from Solar SME

Thank you for your feedback. We apologize for the lack of communication and guidance regarding the buyback program and the operation of your system. We understand how frustrating it must have been to navigate this alone. We are committed to improving customer support and ensuring our clients are fully informed. Your experience is valuable to us, and we'll use it to enhance our services. Thank you for choosing Solar SME.

Jul. 3rd, 2024

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Stephen

One panel began going bad in December. Faris oversaw the process for getting a RMD approved by Panasonic and then getting a local electrician to install. While it took many months for Panasonic to authorize replacement, Faris stayed in touch to get the job done.

4 months ago Edited June 28, 2024

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Reply from Solar SME

Thank you for sharing your experience. We apologize for any delays and inconveniences. Your feedback is valuable, and we are committed to resolving the issue promptly. We appreciate your trust in SolarSME.

Mar. 8th, 2024

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Phan Nguyen Pearland, TX

I chose Solar SME because it had good reviews and based on the referral from my friend. They installed a 20 panel Aptos system to accommodate the most of my current consumption. The installation took 2 days with no problems so far. Rick H, the Project Manager is very responsive to address my concerns/requests every step of the way. I would recommend Solar SME to anyone interested in the installation of a solar system. They would handle the paperwork from pulling the permits from the Utility Company, City, County Office and the HOA. It was a pleasant experience to go solar with the quality service provider.

2 years ago

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Reply from Solar SME

Hi Phan, Thank you for your feedback. We really appreciate your response on our services. Regards, Solar SME, Inc.

Jan. 13th, 2022

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Harry Columbus, OH

I chose Solar SME because it had good reviews with very few poor reviews. They installed a large (54 panel) system with battery backup. Some installation problems occurred along the way, but Solar SME constantly worked hard to overcome all problems. When a component was suspected to be defective, an Uber driver delivered a replacement part within six hours after the discovery. most often when I sent an email to the project leader, David, he would call me within minutes of my sending the email to discuss my concerns. After the detailed project plan was created, I checked the ratings of each component in the system. I was pleased to learn that the Panasonic solar panels were very highly rated and the Enphase system was very highly rated. I would recommend Solar SME to anyone interested in the installation of a solar system.

2 years ago

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Reply from Solar SME

Hi Harry, Thank you for your feedback. We really appreciate your response on our services. Regards, Solar SME, Inc.

Jan. 13th, 2022

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Chris Sileo Lancaster, PA

I went with Solar SME as they offered a strong warranty, provided the panels I was looking for, and had good pricing. I also appreciated the detailed quote and breakdown of expected performance that was supplied. My Project Manager for the installation was Rick H. While there was some initial communication issues, everything including permits from the City and Utility Company were delivered without any issues. Terry was my installer and he and his team did a great job with the installation and cleanup. I appreciated them taking their time to explain the different aspects of the system and electrical. They also rode out of their way to pick up the rail system which was delayed by FedEx in shipping. The only issue we have is one with a configuration with the electric measurement used by our home which should be fixed shortly by a follow up visit. Easily resolved and no major issues.

2 years ago

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Reply from Solar SME

Hi Chris,
Thank you for your feedback. We really appreciate your response on our services.
Regards,
Solar SME, Inc.

Oct. 25th, 2021

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John Dougherty Pittsburgh, PA

I found SolarSME through EnergySage and I am super happy with the end result! Sales: I felt that the package, warranty, equipment, and price were all the best fit. I worked with Ray C and couldn't say anything negative about the experience. He spent over an hour on our initial consultation appointment, thoroughly answering all my questions, never rushing me off the phone or to the next topic. He was the most honest of the sales people I talked to with one notable exception (see cons below). Very attentive and quick to respond to emails, but he balanced this well with not seeming super pushy either. He gave me time and respect to consider other options while not blowing up my phone with texts and calls and emails. Project: Rick, the project manager, has been wonderful and responsive all the way through the process. He took care of the plans, home inspection, permitting, and install. Their affiliates (inspector/installers, etc) have been super efficient and friendly. From the date that my contract was signed to the date my panels were installed was roughly 15 weeks. Just awaiting final building inspection. Can't wait to get the permission to operate and get the system switched on. Cons: -They subcontracted the work out despite saying it is their installers and that they have local warehouses. Maybe they do their own installs locally to Texas but I'm in PA. I do not feel this affected the job quality or scheduling but I would have respected the honesty approach more. -They asked me to store the panels in my garage before installation. Minor inconvenience, but I'm sure this also saved me on the project cost. -Both Sales and the project team were kind of desperate for reviews, but again, maybe saved in overall cost if they can do higher volume of business.

2 years ago

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Reply from Solar SME

Hey John,
Thank you for your feedback. We are glad to know that your overall experience with us went great. Our apologies for miscommunication regarding sub contracting the project. We'll make sure to be very clear with all our clients in future.
Regards,
Solar SME, Inc.

Oct. 25th, 2021

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Robert Keegan

Three managers changed over 8 months. Not met the code on outbuilding. Attempted to convince me to pay on survey after signed the agreement. Setbacks on short supplies. Delivered to wrong address that caused delay. Then installers not followed my location instructions. When I asked the company for revised the contract after canceled the part of trenching but they won’t and force me to get the cash after completed the system. However they don’t have money to give me the refund. Have to do the legal action- started w bbb now. Just very disappointed with company’s lack of integrity and malpractice. The team are not on same page between departments.

4 months ago

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Verified Customer

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Richard

I had a really good installer. He's very fast, efficient, and he worked with me. He would listen to my suggestions and he would suggest things. And it worked out really well.

4 months ago

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Reply from Solar SME

We're delighted to hear about your positive experience with our installer! Fast, efficient, and collaborative efforts are our priorities. Thank you for choosing SolarSME!

Mar. 12th, 2024

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Christopher

It was not the smoothest process. The company took quite a bit of time to get it scheduled, then it got scheduled. And during the install, there were issues and the install crew wasn't from the area so they finished, but couldn't turn anything on, and then had to come back while I was out of town to fix the problem.

4 months ago

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Reply from Solar SME

We appreciate your feedback and apologize for any inconvenience during the installation process. Thank you for choosing SolarSME; we're committed to continuous improvement and ensuring your satisfaction.

Mar. 8th, 2024

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Grant West

The sales agent was great and answered all my questions. The installation process was timely and performed without issues. The policies and promises of this company standalone from that of other companies I compared. The agent, Faris, was very helpful and responsive to my questions.

3 months ago Edited July 10, 2024

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john kefauver

The consultants Hamdi and Ray did a most excellent job of presenting their product and finding out right then and there the answers to my questions. They were very knowledgeable about a less known rebate from my transmission distribution system as well. So far so good.

3 months ago

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Reply from Solar SME

Thank you for your positive feedback. We are happy that Hamdi and Ray provided excellent service, We appreciate your trust in SolarSME!

Mar. 22nd, 2024

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Jason V Pflugerville, TX

Was a little worried upfront. Was hoping to have it done prior to end of year but I understand things are a little crazy right now but David A did a great job following up and keeping me informed of the process. Can’t really complain about anything as the panels are up. Areas were kept clean. Crew was thorough and process went pretty quick once started. Price wasn’t too bad either considering the size of my system.

2 years ago

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Reply from Solar SME

Hi Jason, Thank you for your feedback. We really appreciate your response on our services. Regards, Solar SME, Inc.

Mar. 30th, 2022

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Thu Dang Mansfield, TX

I cannot say enough good things about Solar SME. The process from start to finish as been excellent. After our installation was completed, Basem reached out to me to address some issues I was experiencing with my system. Now the system is generating full power as planned. Truly amazing customer service and a pleasure to work with. I will be reaching out to them for all solar needs as well as recommend to other. Special thanks to Basem Y!!!

3 years ago Edited May 4, 2022

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Reply from Solar SME

Hello Thu,
Thank you for your feedback. We're glad that Omar was able to assist you in the best possible way. Hoping that your Solar Install goes well and you're able to save thousands of dollars with your system!
Regards,
Solar SME, Inc.

Jun. 1st, 2021

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Sarah Pulaski, VA

I recently worked with Raza K of Solar, SME. After almost 2.5 years of enjoying my solar array - also through Solar, SME - the inverter stopped functioning. Raza K professionally walked me through the warranty process with the manufacturer, coordinated all the appointments and support, and personally made sure my solar power system was up and running before declaring the job complete - around the Thanksgiving holiday, no less. So grateful!

3 years ago Edited January 10, 2024

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Reply from Solar SME

Hi Sarah,
Thank you for reviewing Solar SME with a 5 star rating.
We're glad that all your questions in the process were answered in a timely manner.
Best Regards,
Solar SME, Inc.

Oct. 27th, 2020

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Justin

It was good service, I wasn't displeased with any part of it. It's quick, fast and your guys know what they're doing.

3 months ago

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Reply from Solar SME

We are happy to hear you had a positive experience with our service! Thank you for your kind words and for choosing SolarSME.

Mar. 21st, 2024

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Greg Norman Alvin, TX

It takes a while to get to install, but once everything arrived on site it only took one day for the system to be fully installed.

4 months ago

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Reply from Solar SME

Thank you for sharing your experience! We appreciate your patience during the installation process. Thank you for choosing SolarSME.

Mar. 14th, 2024

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Glenn Sonntag Ardmore, PA

They were professional throughout the process and responsive to my requests. The system was successfully installed, and is working great.

4 months ago

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Reply from Solar SME

Thank you for your kind words! We're thrilled to hear about your positive experience with SolarSME. Thank you for choosing us!

Mar. 14th, 2024

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Nathan

My project manager was very difficult to communicate with, the team towards the end of getting everything set up was more responsive, so that part of it was better, but my project manager was difficult to communicate with.

4 months ago

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Reply from Solar SME

We appreciate your feedback, and we apologize for any communication challenges. We're pleased to hear that the team improved responsiveness towards the end. Thank you for choosing SolarSME.

Mar. 8th, 2024

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Keith

Installation went smooth and happened pretty quickly. I wasn't happy with the delivery of the solar panels, though. I think it was a bad way to do business there to have the solar panels delivered by a common carrier. They should have been delivered by the people installing them.

4 months ago

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Reply from Solar SME

Thank you for your feedback. We are glad to hear the installation went smoothly and quickly. We understand your concerns. We will review our process to improve this aspect. Thank you for choosing Solar SME.

Jul. 3rd, 2024

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Praveen

They are very responsive. I worked with Henry. He was responsive whenever I had questions, he was able to answer what I was looking for.

4 months ago

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Reply from Solar SME

We appreciate your kind words! Thank you for choosing us and for your valuable feedback.

Mar. 8th, 2024

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Rod Kornrumpf State College, PA

Solar SME made the entire process “customer easy” from beginning to end. They walked me through the process and took care of most of the detail work. The Install crew were respectful and professional. Great clean-up after the install. I would highly recommend.

5 months ago

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Reply from Solar SME

We're delighted to hear about your positive experience with SolarSME! Making the process "customer easy" is our goal, and we're thrilled you had a smooth experience from start to finish. Thank you for recommending us and for choosing SolarSME!

Jan. 30th, 2024

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Bryan V

I have had Solar from solar SME for a few years. Recently a couple inverters went down. I contacted Solar SME and they had the new inverters sent and installed within a few days. Great to see them respond even though it had been so long since the original installation. They really do a great job of customer service. I would like to thank Roman O and his team for jumping on the repairs and getting everything back up and running smoothly.

6 months ago

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Reply from Solar SME

We are grateful for your positive feedback and appreciate your trust in SolarSME. Thank you for recognizing our team's efforts. We are dedicated to providing exceptional customer service. Thanks for choosing SolarSME!

Jan. 2nd, 2024

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venkata siddineni

Solar SME Inc has been very professional from beginning to the end. Levon S the project manager has been very patient in explaining every step of the system setup process. Payments are collected in different phases which made it comfortable to handle payments. It takes time to learn the monitoring system but Levon has been very patient in explaining and helping us read the system better.

6 months ago

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Reply from Solar SME

We greatly appreciate your positive feedback! We're delighted that Levon Sarayan, our dedicated project manager, made the system setup process seamless. We're grateful for your trust in SolarSME. Thank you once again for choosing us!

Dec. 20th, 2023

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Frank Tao Ellicott City, MD

This is a small and fairly new company. But they've been getting mostly very good reviews, and their prices are competitive too. I signed the contract with them about 2-3 months ago, and just last week they finished installing and inspecting everything. Now I'm just waiting for the utility company to install the net meter. Their customer service is top-notch throughout the installation. Everyone there knows their stuff and they're super quick to respond to all my questions and inquiries.

7 months ago

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Reply from Solar SME

Thank you for your positive review! We're happy to have delivered excellent service, competitive prices, and a seamless installation experience. We appreciate your trust. Thanks again for choosing us and awarding us 5 stars!

Nov. 30th, 2023

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Rwils Irving, TX

From start to finish my solar installation was very smooth. Rick my Project manager was very helpful and informative from start to finish. William my installer was very kind and fast on install. I am overall very happy with my entire experience with Solar SME and would recommend them for anyone looking into solar!

2 years ago

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Reply from Solar SME

Hi Rwils, Thank you for your feedback. We really appreciate your response on our services. Regards, Solar SME, Inc.

Jan. 13th, 2022

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Jordan Lacy Washington, DC

It was a pleasure working with Ray C who was extremely knowledgeable & professional. Solar SME was not the first company that I talked with but their amazing customer service and honest pricing made choosing them easy. Thanks Solar SME

2 years ago

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Reply from Solar SME

Hi Jordan, Thank you for your feedback. We really appreciate your response on our services. Regards, Solar SME, Inc.

Jan. 13th, 2022

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Henry Sudol Irving, TX

Great experience from start to finish. Solar SME designed the system as I requested. Giving me the system that I need today and room to update and increase capacity as needed for my future ELECTRIC CARS. All my electrical demand is supplied cleanly by the sun. :)

2 years ago

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Reply from Solar SME

Hey Henry,
Thank you for your feedback. Good luck on your solar journey.
Regards,
Solar SME, Inc.

Oct. 25th, 2021

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Hassan Ali Sheikh Cedar Hill, TX

I have an overall great experience. The financing rate in the industry was definitely hard to beat! I had a small issue and it was resolved very quickly! The panels are very sleek, all black, and came with some housing to give it a great design! It took a day, but I didn't need many panels!

3 years ago Edited September 14, 2021

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Reply from Solar SME

Hello Hassan,
Thank you for an amazing feedback. Highly appreciated.
Best Regards,
Solar SME, Inc.

Jun. 30th, 2021

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Robert Bardo Waco, TX

Great effort. Typical sales model as to be expected but most willing to get the job done. Xavier has a great business sense and follow thru approach firstly respecting my time. Great job.. However, for me the investment makes no sense at this time. Thanks.

3 years ago

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Reply from Solar SME

Hi Robert,
Thank you for your feedback. We hope to hear back from you soon when you're ready to make a decision!
Thanks,
Solar SME, Inc.

Apr. 5th, 2021

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Luxe Isaac Atlanta, GA

Mr. Omar A. is a sale advisor, not a salesperson. He gives you honest information so that you can make an informed financial decision. Mr. Omar is a very knowledgeable and professional individual; I recommend you work with him on your project, without reservations.

3 years ago

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Reply from Solar SME

Hello Luxe,
We're glad that Omar was able to assist you in the best possible way. Thank you for a great feedback.
Best Regards,
Solar SME, Inc.

Mar. 8th, 2021

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Nikole Phillips Pflugerville, TX

Solar SME was was inform and answered all of my questions. With solar being new to me, they made my husband and I feel comfortable and informed the entire process. I also like that they use top grade products that are durable and will last a long time.

3 years ago

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Reply from Solar SME

Hello Nikole,
Glad to know that you have nothing but positive things to say about Solar SME. Thank you for a great feedback!
Best Regards,
Solar SME, Inc.

Mar. 3rd, 2021

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Tim Monty

Solar SME delivered what they said they would. Had to overcome some local coding obstacles when coming to a new area for the first time, but they persevered and built us a wonderful ground mounted solar array that is working better than advertised. I highly recommend Solar SME.

3 years ago

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Reply from Solar SME

Hi Tim,
We appreciate you leaving an excellent review for our services.
We are glad that you are extremely satisfied with your ground mount system and we hope that you save thousands of dollars on your electric bills!

Regards,
Solar SME, Inc.

Sep. 16th, 2020

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Paul R Charlotte, NC

This had been quite a long process, however, my new solar system is very powerful in terms of power output. Panels look great on my roof. I had been approached by several solar companies and I chose SolarSME because the Google solar reviews of other customers. Their reviews seemed to be a step above every other solar company. During the installation, SolarSME contracted Hannah Solar out of Atlanta. These guys did a terrific job installing all the panels, the inverter and showed me how to use the SolarEdge app to monitor my new power source. I also got to interact with Joseph and the owner of Hannah Solar. Terrific guys! There were some challenges along the way, such as delays, a Solar edge inverter problem but, as with anything, there’s always a challenge or two. I rate a company based on how they respond to problems. That’s why I gave SolarSME 5 stars. I can be extremely demanding of people and with all the pressure I put on them, they performed at a very high level. They were calm, incredibly responsive and took care of any issues in a rapid manner. Farris in compliance was highly competent and slayed a problem we had with an inverter and he hustled to get it resolved without taking his foot off the gas pedal. Mario also did great follow up work and remained calm and responsive and, in the end, got it done. I’m completely confident I’m in good hands and, at this exact moment, my solar panels are creating 10kw. Well done SolarSME Team!

10 months ago

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Reply from Solar SME

We greatly appreciate your comprehensive feedback and your trust in SolarSME. We're thrilled to hear that your new solar system is performing exceptionally well. It's fantastic that you found our reviews compelling, and we're proud to have met your expectations. Your patience and understanding during challenges are valued, and our team remains dedicated to delivering the best service. We're delighted to have you as part of the SolarSME family, and we're here to support you every step of the way. Thank you for your kind words and for choosing us for your solar needs!

Sep. 5th, 2023

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Colin Cameron Dillsburg, PA

Excellent Customer Service and Support I called SolarSME for help when one of my Enphase IQ7A microinverters stop reporting power generation. Akil D contacted me right away to review the situation and scheduled a team to visit my site. The team was dispatched within a week even though the closest support office is over 2 hours away. Akil called frequently to update me on the status of the site visit and the details of the resolution. The two young men who came to assess the problem were able to replace the failed microinverter in one trip and the panel was back online the next morning. They were all very professional and polite. The entire visit was covered by the warranty so I did not incur any costs. I am very pleased with Akil D and the SolarSME team!

11 months ago

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Reply from Solar SME

Thank you for sharing your positive experience with us! We are thrilled to have provided you with prompt and professional service. Akil D and our team are committed to delivering top-notch support. Your satisfaction is our priority, and we're delighted to have resolved the issue efficiently. We look forward to assisting you with any future needs.

Jul. 27th, 2023

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Amanda Golden, CO

Paid for 50+ solar panels, half of which did not work for over a year. Months of requests for assistance were ignored. Finally sent a solar contractor to fix the problem, but will not engage in a conversation about why this took a year to figure out that we had that many panels offline.

4 months ago

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Reply from Solar SME

We deeply regret the delay and inconvenience you experienced with your solar panels. We understand your frustration and apologize for the lack of timely communication. We are committed to improving our response times and ensuring such issues are promptly addressed. Thank you for choosing Solar SME.

Jul. 3rd, 2024

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Chuck Bowers Bel Air, MD

Competitive pricing, outstanding responsive service, from Denis (project manager) to the installation team, ran by Mohammad. The met all of my expectations and system is ready to be turned on. Can’t wait!

4 months ago

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Reply from Solar SME

Thank you for your fantastic feedback! We're delighted to have met your expectations with competitive pricing, and outstanding service from Denis. We appreciate your trust in SolarSME. Enjoy the benefits of your soon-to-be-activated solar system!

Feb. 23rd, 2024

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David Nickelson Winchester, VA

Solar SME did an average job of designing and installing my solar panels. I told them multiple times that the design was not enough for the load of my house, but they assured me it was sufficient and I would not have electric bills anymore. I have only been producing for 4-1/2 months now, but I am way behind the NREL estimator for what I should be producing and my electric bills are still in the hundreds most months.

5 months ago

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Reply from Solar SME

We appreciate your feedback and apologize for any concerns. We're committed to addressing and resolving any issues you may be experiencing. We'll work diligently to ensure your solar system meets your expectations. Thank you for choosing SolarSME.

Feb. 10th, 2024

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J&J Texas Remodeling

We are very happy with the experience we worked with Faris from Solar SME he was able to give us helpful information and he was very good at communicating with us and answering every question we had, we are looking forward to working with them again

6 months ago

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Reply from Solar SME

We're glad to hear about your positive experience with SolarSME! Communication and customer satisfaction are our priorities. We appreciate your trust. Thank you for choosing SolarSME!

Jan. 9th, 2024

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Lam Dang

The representative Albert D and project manager Areej Y were both helpful and informative. They answered my questions and updated the process promptly. We installed the panels 2 months ago and finally had it work. Thanks to Roman O for his assistance. Very responsive and informative. I hope the panels will work well.

6 months ago Edited January 1, 2024

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Reply from Solar SME

Thank you for sharing your positive experience with SolarSME! We're happy that Albert D and Areej Y provided helpful information and guidance. We're committed to ensuring customer satisfaction. Thanks for choosing SolarSME for your solar journey!

Jan. 2nd, 2024

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Nenie Mae Sinoben Severn, MD

Engineers Jose, Muhammad the team members of Roman who fix our leaking roof 12/21/2023 they did an amazing job they were knowledgeable, friendly the quality of work they did is superb we are happy of their workmanship. Please acknowledge the job they done. I think they serve as MVP of your company. Thank you.

6 months ago

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Reply from Solar SME

Thank you for recognizing the outstanding work of our team. Your satisfaction is our priority. Thanks for choosing SolarSME!

Dec. 24th, 2023

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chris ozog

We had a positive experience working with Solar SME for our installation in our Baltimore city row home. The price was very competitive and the installation occurred without any defects (eg no leaky roofs). Our contact Johan was very attentive to our concerns about our roof and would usually respond to my emails within hours. Would recommend.

8 months ago

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Reply from Solar SME

We're happy to hear about your positive experience with SolarSME! Thank you for choosing us, and we're delighted to have met your expectations. Thanks again for 5 stars

Oct. 31st, 2023

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Joel Meyers Pittsburg, TX

Xavier and Andrew were a pleasure to work with because of their fantastic professionalism and support. Overall, Solar SME did an outstanding job on our large and complex residential installation.

2 years ago

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Reply from Solar SME

Hi Joel, Thank you for your feedback. We really appreciate your response on our services. Regards, Solar SME, Inc.

Jan. 13th, 2022