- Solar SME
Solar SME
check_circle VerifiedFounded in 2014 and headquartered in Dallas, Texas, Solar SME is a solar company that aims to provide safe, reliable, sustainable energy to empower communities. The company offers residential rooftop solar services, commercial solar services, solar panel maintenance, and solar and roofing repair. Rated one of the top 500 solar contractors in 2019 by Solar Power World magazine, Solar SME currently offers its services in the following states: Texas, Virginia, Florida, Georgia, Maryland, New York, Colorado, Pennsylvania, New Jersey, New Mexico, North Carolina, and Illinois.
The Good
- Variety of Services
- Partnerships and Certifications
- Free Solar Quotes
Variety of Services
While the solar company specializes in in energy storage, Solar SME offers a number of solar-related services. The company can provide customized residential solar systems with a projected completion time of less than 12 weeks. The company also offers commercial solar systems, solar panel cleaning and maintenance, solar system repair, and roofing repair and maintenance.
Partnerships and Certifications
Solar SME works with respected solar equipment manufacturers and is an LG Pro Authorized Partner and Panasonic Solar Authorized Installer. Solar SME is also a Pearl-certified company*, meaning customers who make home improvements through Solar SME can expect to see at least five percent increase to the resale value of their home.
*Solar SME's Pearl Certification is only valid in Texas
In addition to the company's Pearl Certification status, Solar SME has also been certified by the North American Board of Certified Energy Practitioners (NABCEP). The NABCEP is a nationally recognized organization that promotes best practices within the solar industry. NABCEP-certified PV installers adhere to high sales and installation standards and a code of ethics that protects consumers.
Free Solar Quotes
Solar SME provides free quotes to interested individuals. Those who would like to take advantage of this opportunity will be able to meet with one of the company’s experienced energy consultants and receive an custom system quote.
The Bad
- Limited National Reach
Limited National Reach
Solar SME currently provides residential and commercial solar services to 12 states. While this is demonstrably more than the majority of solar contractors, whose service areas are limited to one or two states, some industry-leading companies span as many as 25 states without sacrificing quality of service.
The Bottom Line
Solar SME offers a number of solar services, including residential and commercial solar systems, system maintenance, panel cleaning, and roof repair. The company works with top equipment providers, offers free quotes, and is commited to improving home value for Texas homeowners. While customers within the company's 12-state service area can finance their systems through purchase, ppa, lease, or loan, they should also inquire as to the company's industry certifcations before signing a contract.
Solar SME Frequently Asked Questions
What can you expect at Solar SME?
Solar SME has an established history and reputation for providing quality services, consistent optimization of our products and anticipating customer needs is one of our admirable traits. We, at Solar SME, design, install and maintain solar panels on both residential and commercial properties that last for decades.
We are completely transparent with our customers and offer exactly what is the most beneficial for them. Solar SME has a variety of options to fit everyone's budget and needs with the most lucrative financing options and premium quality equipment. We make sure that every customer is quoted accurately and visual presentations of our proposals help the customer develop a better understanding.
Is Solar SME install certified?
You can depend on Solar SME to deliver highly trained professionals, outstanding customer service, and quality systems tailored to fit your family’s needs. Thanks to our partnership with Pearl Certification, we’re able to bring you even more benefits that increase the efficiency and value of your home. Only the network of elite, highly quality contractors can offer Pearl Certification. Pearl vets contractors to ensure they install quality products properly and take care of their customers. By having your work Pearl certified, you can breathe easier knowing that our work is third party certified Solar SME is one of the first pearl certified contractors in Texas.
Solar SME has also been recognized as one of the Top Solar Contractors of 2020 by Solar Power World. As a BBB accredited company, we are passionate about your energy saving goals for the future and enabling you to generate your own electricity.
How much does it cost to go solar with Solar SME?
There is no fixed cost for every solar panel system because the cost of a system depends on your electric usage, any incentives that you qualify for, what state you live in, and so on. But one thing is for sure — at Solar SME, there are absolutely no hidden or sudden costs. You pay the price that we quote to you.
How long does it take for Solar SME to install a complete solar system?
Solar SME provides customized residential solar services with an install time of less than 12 weeks. However, there may be other factors that can delay the process such as utility companies and HOAs, since some jurisdictions take longer than others.
What equipment brands does Solar SME use?
Solar SME is an authorized installer of Panasonic and also LG PRO Solar Partner Programme Authorized Partner. Along with offering a large variety of premium quality solar panels by Panasonic, LG, and many other well-known brands in the market, Solar SME installs Enphase inverters and has different variety of inverter options as well. The battery backups we offer includes companies like Enphase, LG, Generac, Panasonic etc.
What happens if my solar system develops a fault?
With our 25-year all guard warranty, we make sure that we stand with our customers for a long run. In case of any damage or fault in your solar panel system, Solar SME offers free inspection and handles all aspects of removing, repairing, and replacing solar components.
How long will my Solar panels system last?
Typically an average Solar SME installed system lasts for 30 years. Most brands offer up to 25 years of warranty, but if the system is properly installed, there’s no reason for a solar panel system to not last longer than that.
What more does Solar SME has to offer?
We offer the most lucrative packages to our customers. From all guard warranties to home certification, monitoring, and other add ons, we deliver a proactive monitoring system that will give you an update on whats going on with your system at any time. If our experts notice a lag we will be there to notify you and resolve any hiccups as soon as possible. We not only provide services but peace of mind as well.
Message from
Solar SME
User Reviews
Star Rating
27 Reviews
Review Breakdown
Sentiment Criteria
bookmark Featured Review
James Cryer
Good quotes for the installing solar panels. Two separate rebates one from encore and the other a tax rebate for a total savings of 40% or more.
Reply from Solar SME
Sep 15, 2020
Hello James, Thank you reviewing Solar SME. We are glad to know that you got to take advantage of solar rebates and are saving more than 40% We hope that you keep saving thousands of dollars in the long run! Regards, Solar SME, Inc.
bookmark Featured Review
Verified Customer
Tim Monty
Solar SME delivered what they said they would. Had to overcome some local coding obstacles when coming to a new area for the first time, but they persevered and built us a wonderful ground mounted solar array that is working better than advertised. I highly recommend Solar SME.
Reply from Solar SME
Sep 16, 2020
Hi Tim, We appreciate you leaving an excellent review for our services. We are glad that you are extremely satisfied with your ground mount system and we hope that you save thousands of dollars on your electric bills! Regards, Solar SME, Inc.
Kintress
Great!!! I loved it lots of great information!!!
James Siironen
Totally comprehensive and my eyes were opened to the real affordable future of solar energy.
Reply from Solar SME
Dec 30, 2020
We appreciate your honest review, James. Hope your experience goes just as well as the rest of our customers!
Dboxer4
Excellent experience with Xavier L, one of their energy consultants. He took time explaining the different solar panel options and their pros and con. I felt very comfortable going through the quote process and his response time was outstanding, within minutes he had feedback. Solar SME provides excellent value for their service.
Reply from Solar SME
Nov 05, 2020
Hi Dboxer, Thank you for reviewing Solar SME. We constantly work on providing the best services for our clients and we're glad to hear that Xavier did exactly that! Best Regards, Solar SME, Inc.
Verified Customer
Sarah
Professional and timely with the whole solar purchase and installation, especially with follow-up. Competitive pricing. Anticipated questions and answered them thoroughly.
Reply from Solar SME
Oct 27, 2020
Hi Sarah, Thank you for reviewing Solar SME with a 5 star rating. We're glad that all your questions in the process were answered in a timely manner. Best Regards, Solar SME, Inc.
Rahul N Dixit
The contact person shane L was very helpful and took extra care to accomodate my needs. Would recommend the company to my friends
Reply from Solar SME
Oct 27, 2020
Hi Rahul, All our representatives are especially trained to always take care of every concerns that our customers might have. We're glad that you're satisfied with Shane's services! Best Regards, Solar SME, Inc.
Andrew Rich
Shane L was very knowledgeable about Solar SME, its product offerings, and processes. He helped me understand how solar loans worked and was very responsive to my many questions.
Reply from Solar SME
Oct 27, 2020
Hello Andrew, Thank you for reviewing Solar SME. We're happy to hear that all your questions were rightfully answered by Shane. Best Regards, Solar SME, Inc.
Sandra Epps
Xavier L was very helpful and informative.
Reply from Solar SME
Oct 27, 2020
Hi Sandra, Thank you reviewing Solar SME. Glad to know that Xavier could be of help to you. Best Regards, Solar SME, Inc.
Alvaro Zepeda
Customer service with Xavier L Great communication
Reply from Solar SME
Oct 27, 2020
Hi Alvaro, Thank you for reviewing Solar SME. Happy to know that like all our representatives, Xavier took care of all your concerns during the process. Best Regards, Solar SME, Inc.
Gene
Well Xavier was very helpful in setting up my solar system going through all the options and the utube video’s were very easy to Understand. explaining how it all comes together He kept in contact with me Daly and got me the best deal with the financial company he could thank you xarvier
Reply from Solar SME
Oct 27, 2020
Hi Gene, Thank you for taking out the time to leave a review for Solar SME. We're extremely glad to know that all your queries were taken care of by Xavier. At Solar SME, customer satisfaction is always the first priority for our employees. Best Regards, Solar SME, Inc.
Nanda Motikane
We are glad that we were able to get in touch with Zac at Solar SME, in our pursuit of Solar Panel installation. Zac has been very patient in answering all our questions and concerns. He is very meticulous in communicating all of the information that is necessary to make an informed and calculated decision going for solar panels. As we are planning to purchase Electric cars next year, we are definite to approach Zac at SME Solar next year to expand our solar installation, since we foresee higher consumption of electricity. Nanda Motikane
Reply from Solar SME
Oct 27, 2020
Hello Nanda, We appreciate you taking out the time to review the services offered by Zac. We are definitely looking forward to working with you next year! Best Regards, Solar SME, Inc.
Rubius Avonside
I am currently working with Solar SME to get my solar panels installed at my house. We are still in the middle of permitting, Design Approvals and Loan paperwork but the customer service provided by Alex, Steve and Zack has been amazing. They have answered all my questions so far and have been quick to response to any inquires. You are all doing a great job, glad I decided to go with Solar SME! :)
Reply from Solar SME
Oct 27, 2020
Hi Rubius, Thank you for choosing Solar SME. We look forward to having your system up and running in no time! Best regards, Solar SME, Inc.
Captain Swanson
Zack M has been a persistent, and professional provider of every detail (and then some) I have asked for during this process. He has answered all my technical questions on the panels and installation specifics, and also my wife's questions about financinig, asthetics, and warranties. He has been patient with mine and my wife's schedule to schedule phone calls and Zoom meetings, even with re-schedule requests. He would be the first person I turn to at SME and I hope is representative of the quality person SME employs. I hope to be a customer of SME as soon as I can work out the financing on my end.
Reply from Solar SME
Oct 27, 2020
Hello Captain, Thank you for choosing Solar SME. We are glad to know that our representative Zack Miller has been of great help to you throughout the process! Hoping to have your system ready very soon. Best Regards, Solar SME, Inc.
Alonzo Marroquin
Xavier Has laid out a great timeline And everything is falling into place. My HOA and centerpoint process was smooth. Awaiting the panel installation. I’m extremely happy and highly recommend Solar SME and Xavier to family , friends, and neighbors.
Reply from Solar SME
Oct 27, 2020
Hi Alonzo, We appreciate your positive review for our services. Glad to know that Xavier has been able to work up to your expectations. Best Regards, Solar SME, Inc.
Brian Kiernan
Good redponse with a reasonsnle quote. Although I decided not to continue with the project, Xavier was quite underdtsnfing and accepting
Reply from Solar SME
Oct 27, 2020
Hello Brian, Thank you for reviewing Solar SME and the services offered to you by Xavier. Best Regards, Solar SME, Inc.
Richard Lewis
Xavier L has been a great help in the decision making process of deciding on a solar provider. He has been a wealth of knowledge and has provided constant follow-up.
Reply from Solar SME
Oct 27, 2020
Hello Richard, Thank you for leaving a positive review for Solar SME. We are happy to know that you are satisfied by the services offered to you by Xavier. Best Regards, Solar SME, Inc.
Reed Bradbury
My overall experience was very satisfied. They were very helpful with choosing a system that was within my budget yet satisfied my power demand. The whole process was extremely smooth and easy. I was able to do it all from my phone. They do all the work for you from filing the right permits to figuring out if you have any trees to trim for best lighting. The instillation crew I cant say enough good things about them. They were extremely polite, very knowledgeable, great workmanship, extremely fast.
Reply from Solar SME
Oct 27, 2020
Hi Reed, We are extremely glad to know that you have nothing but positive to say about Solar SME. Our clients just have to sit back, relax and let us do the work! At Solar SME, its all about quality and efficiency and we are happy that you were offered both. Best Regards, Solar SME, Inc.
Verified Customer
Dusten
Attentative and accommodating from start to finish. Worked with me to meet my financial requirements to make the project worthwhile.
Reply from Solar SME
Sep 22, 2020
Hi Dusten! Thank you for reviewing our services! Happy to know you're satisfied with your project. We always make sure that our clients make the most out of their investment. Regards, Solar SME, Inc.
Verified Customer
Arjav Parikh
Great service, good follow up and good local contractors
Reply from Solar SME
Sep 22, 2020
Hi Arjav! Thank you for your review! Pleased to know that our services met your expectations. Regards, Solar SME, Inc.
Verified Customer
Russell H.
Fair prices, timely and quality install.
Reply from Solar SME
Sep 16, 2020
Hi Russel, Thank you so much rating our services 5 star! We are happy to serve you and glad to know that you have nothing but positive to say about us. Regards, Solar SME, Inc.
Verified Customer
Charles Petty
Everything was laid out and work as advertised.
Reply from Solar SME
Sep 16, 2020
Hi Charles, Thank you so much for a 5 star rating! We are glad to know that you have been satisfied with our services! Regards, Solar SME, Inc.
Verified Customer
Bradford Wayland
Quality of equipment and installation as well as a great price
Reply from Solar SME
Sep 09, 2020
Hi Bradford! Thank you for leaving an excellent feedback. We're glad that you're satisfied with our services and hope to work with you in the future as well. Regards, Solar SME, Inc.
Murali Chintaman
Great experience so far and they installed, configured the system with necessary HOA and city wide permits and approvals
Reply from Solar SME
Sep 09, 2020
Hi Murali, Thank you so much for a 5 star rating! We're happy to know that you're saving money on electric bills and hope that you keep saving thousands in the long run! Regards, Solar SME, Inc.
Anwar Abdullah
Liked most: Good material. Good prices. Good options Disliked: Took too much time to complete the work.
Reply from Solar SME
Sep 09, 2020
Hi Anwar, Thank you for your honest feedback! We are glad to know that you're satisfied with your system. Bigger residential projects sometimes take longer than expected to be completed. We hope that you start saving thousands of dollar on your electric bills! Regards, Solar SME, Inc.
Jerome Paulson
They were easy to work with. Did a good job; and we’re saving money on our electric bill
Reply from Solar SME
Sep 08, 2020
Hi Jerome, Thank you so much for taking the time to leave an excellent feedback. We really appreciate your business and we are glad that you've started saving money on your electric bill. Thank you!
Vishal Bagchi
Process was very smooth, communication was on point. Product works as advertised and it is good value for money at that time. Solar is like buying a HDTV, wait a year and prices are cheaper so nothing they can do but it was great value for money then. I wish they had given be a drone video of the installed product because I have no idea how it looks like on the roof.
Reply from Solar SME
Sep 08, 2020
Hi Vishal, Thank you so much for taking the time to leave us a 5 star rating. We try our best to deliver the best value for money, we would love to make a drone video of your product installed. We really appreciate your valued input and thoughts on solar! Thank you. Regards, Solar SME, Inc.
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