Great experience from beginning to end. From the Sales people to the office staff and finally the crew that did the install and carefully worked to make sure install was and still the best of its type in my neighborhood.

They did great job and have good after sale service

Competant, good customer service, timely and knowledgeable.

Excellent service. One day installation. Good engineering solution for the house

Service providers and information feedback

The process from start to finish was smooth. Bryan my contact person was also a people person and very nice person.

Explained costs/benefits clearly. Very courteous, professional, excellent price and workmanship.

Energy saving and convenience of billing

Although the final product is fine, the installation process left much to be desired (the electrical work failed the county inspection).

They damaged a item that is not replaceable in my attic during the install. They paid me for the damaged items, but it took a while took get it. My roof had a bad leak after the install as well, but they were fast to come out and fix that.

We are fairly new using this system, at the moment we haven't see any improvement but I am sure that we'll see it in the Summer.

Their staff doesn't know what they are talking about.

Customer service was pretty responsive and kept me in the loop well. Installation went pretty smoothly. The sales personnel earned my trust, they were very knowledgably and helpful.

I wasn't pleased that we didn't get the information that our incentives for the county wouldn't be given to us until later on our property tax but as far as the service and installation and everything else I was very pleased with. I think the panels are fairly attractive. It seems to be doing what it is supposed to. They were very professional; they came out they told us exactly what they were going to do. It took a couple of days and they were very efficient.

The sales man was very convincing, but I have not received any support after installation. The system is not producing as much energy as they promised.

The quality of the installation was thorough and professional. It is very presentable and blends well with my roof.'

They finished the installation in a timely fashion. The workers did a great job and they cleaned up after themselves.

They completed everything on time and the solar panels are working as advertised.

The installation process was very efficient and clean. They use good quality products.

They kept me informed every step of the way and answered all of my questions.

The installation was finished within a day and a half. The installers were courteous and attentive to detail. I have had a couple issues, but they were prompt in responding and fixing the problems.

They are very responsive to all of my questions and concerns. They did a good job of trying to conceal the equipment as much as possible. We have a steep roof and Solar Energy World was the only company that could handle it.

Their price is very reasonable, but my solar renewable energy credit paperwork didn't get filed properly so it took a lot longer than usual.

The workers at Solar Energy World were very courteous and did a professional job.

The crew that installed the panels was very coordinated and were always busy while they were working. The company is organized and I am always directed to the right person when I call.

The installation went smoothly and they made sure to explain everything to me. I have been having some issues with my unit for the past couple of months and they have been tentative to fix it.

They kept in contact with me during the entire process. The installation took longer than expected because it was the hottest day of the summer.

Salesman explains the product very clearly. Unfortunately I did not go forward with the installation. Didn't think it was best for me.

Outstanding hard working and incredible. Just page down the reviews and discover the majority are all dated 9/12 or 9/18. It appears the marketing dept wanted you to see this important information before the fall sales blitz. As a solar energy advocate and finding this company surpasses the performance of all the others, the same date submissions looks sketchy. Check out everyone’s reviews on all the companies before you decide.

After building a new energy efficient house in 2014, we had always planned on a solar installation in the future. I did my homework on other solar contractors and finally selected Solar Energy World earlier this year. Our project was a little more complicated since we had a detached garage structure (separate from our house) where all our electricity comes in, as well as a backup generator. My salesperson Will was very informative and presented the various options clearly regarding system size, financing, etc. Having been around for all of our house construction, I was familiar with contractors being on site, and must say I was very impressed with the quality of work of the electrical and panel installation team, as well as the on-site project manager Henry. Workers were on-site 4 days total, and did a first class job installing a 15.3 kWp system (51 panels) on our metal roof. The electrical team even went the extra mile of spray painting the metal conduit to match the brown metal roof so that it would blend in with the roof color. The system took longer than originally planned to get installed due to delays with approvals from our utility company (PECO) and local township, but these were out of the control of SEW. It is great to see the solar production showing now on the SolarEdge website, and we anticipate being "net-zero" with this installation. Highly recommend Solar Energy World for your solar requirements.

Reply from Solar Energy World

Nov 20, 2018

Thank you for the five stars, Stan! We are so happy to have you as a satisfied customer.

My agent Wyatt was down to earth, spent 3-4 hrs answering all my questions and got us additional discount. We are happy with our deal and are looking forward to the installation. This company provides the best warranty: 20-25 yrs for panel, inverter, and installation work.

Reply from Solar Energy World

Nov 20, 2018

Your great review is very kind and appreciated!

We decided to go solar through the Montgomery Co-op of Solar United Neighbors since we got a better price and warranty. Solar Energy World was the company selected by the co-op to install our 9Kw/30 panels solar system. We had a very poor experience with the company and in particular with their solar analysts. The two solar analysts who worked on our project showed a incredible lack of knowledge and customer care. Our first solar analyst, Mr. Jay R quoted us for a much bigger system (44 panels/13.2kW) that what we actually needed and he had a hard time following up with us. We had to ask the CEO of the company to work with another solar analyst. The second one, Mr. Bryan H was better following up, but did not demonstrate the proper knowledge regarding roof penetrations and his way to answer our questions was really condescending to a point that we were afraid to ask. Even when we requested a second meeting to review the project prior to the installation, he claimed that he did not have time to meet with customers more than once and this is the way that the company works. It should be noted that Mr. H is the Vice-president of sales of the company. Regarding the roof penetrations, we needed a new roof before installing our solar panels, so I mentioned to Mr. H that the roof company could mark the location of the trusses where the solar array is attached since I did not want extra new holes in our brand new roof. Mr. H told us that was not needed since the company uses a method to exactly locate the trusses by measuring and chalking roof. The day of the installation we discovered that the company actually uses echo location to locate the rafters (i.e. they tap with a mallet or a hammer and roughly locate the trusses solely by the sound), as one can imagine with this method it is really easy to miss the trusses. As a result, we ended up with a bunch of holes in our new roof that they had to caulk. I recommend to CEO that his company should invest in proper electronic truss finders to avoid this problem. The company only measures and chalks roof trusses in situations where they cannot identify the trusses from above the roof with a mallet. We were really surprised that the Vice-president of sales was not aware of it. We could have avoided all those extra penetrations in our roof. Mr. H also omitted to tell us that the company charges an extra fee to finance the system of roughly $2000 (apart from the money that goes to the loan interest) which would not have been charged if we paid cash. Finally and not least, he encouraged us to turn on our system before passing the county inspection. Thankfully we did not do it since the crew that installed our system told us that could cause the electric company to charge us twice (for the energy that we consume and the one that we produce) since we needed a new meter that knows the amount of electricity that we are producing. The company never gave us a detailed report of the project (for instance the specifications of the solar panels and the inverter, where things will be located and how the condos would be run) prior to the installation, even when we asked for that information. After the installation I got the specs of the solar panels and the inverter after a direct request to the CEO of the company. Furthermore the company never gave us or even offered the manual of the inverter. In contrast, the crew members that did the installation were very professional, they replied to all of my questions and they spent a good amount of time explaining things to us. The CEO of the company is aware of these issues. A solar system is quite a big investment and we believe that we deserved better customer care from Solar Energy World even when we are part of a co-op. We would like to add that we received several calls from Mr. Geoff M, the CEO of the company, after this review had been publicly released. The company took our complaints very seriously and we are optimistic that the chain of mistakes that make us fall through all the cracks that the company had will never happen again to any other customer. It is unfortunate that we are the first and most likely the last and only bad experience that a customer will have with the solar analysts of Solar Energy World. We believe that Mr. M will take measures to prevent an unfortunate case like ours by improving the techniques that his company uses to locate the roof trusses, and the quality, knowledge and customer care of his solar analysts.

Reply from Solar Energy World

Sep 20, 2018

We value your business and are glad your concerns were addressed and that you are ultimately satisfied with your experience. Please know that 95% of our customers have given us outstanding reviews, so we are sorry your experience was not up to par. Per the conversation you had with our CEO, Geoff Mirkin, rest assured that we will be there for you should any other issues arrive.

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They're quite attentive. The installation was very easy, and the quality of the equipment is very good.

Reply from Solar Energy World

Nov 20, 2018

We appreciate your business. Thank you for the kind review!

They were very responsive to my questions and provided whatever information I needed. They came in the morning explained what they were going to do and covered any concerns I may have had and then installed and they were done by mid mid afternoon. It's all working well, no complaints and it's been a year and a half.

We're still waiting on them to fix something. They took care of everything, it was hands off for us. It's been running for several years now.

They were they would put solar on the cedar shake roof a lot of people won't used cedar shake roofs. Any issues or problems that we have they've address immediately and were always very courteous and helpful. It went smoothly no problems, we didn't have to be home and they cleaned up after themselves it was very smooth.

It took longer to do part of the operation when I saw it and then I had to do some follow up which wasn't good. I have no trouble with my system now. I had to have the panels removed and they were pulled off and put in the wrong place when I wasn't there.

Everything was done when they said it would be and the installation was very smooth. We've had zero issues with it, it just works.

They are responsive and they call me back. I'm having trouble with the solar system which cannot be solved so I'm not happy with it.

The price of the overall package and panel and also the size of the panel are why we chose Solar Energy World. The panels are larger with Solar Energy World than they are with some of the other companies.Great customer service, very professional very personable people you want to deal with. We had no issues with the installation process that was very, very smooth.

They answer all my questions and take care of what we need to do. The installation was fine and efficient and it works very well.

We like the quality of the panels. Brian our salesman was with us every step of the way. They were pretty responsive when it was going and it took a little longer than I thought it was going to take but they got it done by my deadline so I was appreciative of that.

Reply from Solar Energy World

Nov 20, 2018

Thank you for the great review, Doug!

They were one of the only local companies that was able to put the panels somewhere besides my roof. They always gave me feedback and let me know what was going on. They did what they said they were going to do.

Reply from Solar Energy World

Nov 20, 2018

We are so glad you are pleased with your solar system. Thanks for the five stars!

Pat our salesman was very forthcoming in giving us information on solar panels and installation and costs and benefits. They're very responsive to any concerns we had. Our installation went very smooth.

Reply from Solar Energy World

Nov 20, 2018

We are so glad you are pleased!

They were very responsive to the questions and issues that I had and resolved them. The installation was doen well and there were no problems.

Reply from Solar Energy World

Nov 20, 2018

Thank you, Darryl. It's good to know you are satisfied!

Their customer service is great because they don't contract anything out. The installation process took three days and they communicated with me before and after, it was flawless. I spent a lot of time designing it with my salesman and I was very happy with the way the design came out. I actually went to the warehouse and looked at the different panels and was able to choose one I wanted.

Reply from Solar Energy World

Nov 20, 2018

We appreciate your business and the kind words!

The installation was done very neatly and easily. They're a friendly company.

Reply from Solar Energy World

Nov 20, 2018

Thank you for the great review, Chrissy!

The installation was done 6 or 7 years ago, and we were told that the roof was in good shape. However, The roof ended up having to be replaced and the panels taken off. The panels have worked well, however the problem is with the initial installation.

They had to cut one of my trees for the installation which I was not expecting. I would've preffered a landscape company to do that. They worked with me to get the panels installed how I wanted them.

We had some difficulty with the installation, but it was still fairly smooth. The performance of the panels has been good.