SOCO Solar Power Reviews
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Featured Review
Review Source
Ellen Durham Grand Junction, CO
We loved how they kept us informed every step of the way. How they helped push things thru with Xcel and get everything turned on and started. They did a wonderful job when they came and installed the panels. They were so nice and friendly. They let us know when they showed up and when they were leaving. They worked really hard and long hours to get the panels installed. They went above and beyond. We really appreciated them.
1 year ago
Reply from SOCO Solar Power
Dear Ellen,
Thank you so much for your fantastic 5-star review of Soco Solar! We're absolutely thrilled to hear about your positive experience with our team.
Keeping you informed and involved throughout the process is a top priority for us, and we're delighted that you appreciated our efforts in this regard. We understand the importance of clear communication, and we strive to ensure that our customers are well-informed every step of the way.
We're glad that we were able to assist you in navigating the process with Xcel and getting everything turned on and started. Our team is dedicated to going the extra mile to ensure a smooth and hassle-free experience for our customers.
It's wonderful to know that our installation team did an exceptional job and that their hard work, long hours, and attention to detail didn't go unnoticed. We believe in delivering high-quality installations, and your acknowledgment of their efforts means a lot to us.
Thank you for appreciating our team's dedication and for choosing Soco Solar. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Soco Solar Team
Thank you so much for your fantastic 5-star review of Soco Solar! We're absolutely thrilled to hear about your positive experience with our team.
Keeping you informed and involved throughout the process is a top priority for us, and we're delighted that you appreciated our efforts in this regard. We understand the importance of clear communication, and we strive to ensure that our customers are well-informed every step of the way.
We're glad that we were able to assist you in navigating the process with Xcel and getting everything turned on and started. Our team is dedicated to going the extra mile to ensure a smooth and hassle-free experience for our customers.
It's wonderful to know that our installation team did an exceptional job and that their hard work, long hours, and attention to detail didn't go unnoticed. We believe in delivering high-quality installations, and your acknowledgment of their efforts means a lot to us.
Thank you for appreciating our team's dedication and for choosing Soco Solar. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Soco Solar Team
Jun. 16th, 2023
Featured Review
Review Source
Harry Pope Aurora, CO
We were excited about getting solar panels installed on our house and SOCO Solar made it seem easy with a one day install. Customer service was great, with our project manager always available to answer any questions we had.
1 year ago
Reply from SOCO Solar Power
Dear Harry Pope,
On behalf of the entire SOCO Solar team, we want to express our sincere gratitude for taking the time to share your wonderful experience with us. Reading your review has filled us with pride and joy, knowing that we've been able to meet and exceed your expectations.
We are thrilled to have been a part of your journey to solar energy. Making the switch to solar panels can indeed be exciting, and we are overjoyed that our team could contribute to making the process smooth and hassle-free for you through our one-day installation process.
Your kind words about our customer service and your project manager are truly heartening. We believe in being there for our clients every step of the way, and we're delighted to hear that your project manager was readily available to address any questions or concerns you had. We're committed to providing exceptional support throughout your solar journey and beyond.
At SOCO Solar, we understand the importance of not only delivering a quality product but also delivering a quality experience. Your feedback encourages us to continue striving for excellence in both aspects.
Thank you once again for choosing us as your solar provider and for sharing your positive experience with others. Your endorsement means the world to us. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Wishing you all the best in your solar-powered journey ahead!
Warm regards,
Josh & The SOCO Solar + Power Team
On behalf of the entire SOCO Solar team, we want to express our sincere gratitude for taking the time to share your wonderful experience with us. Reading your review has filled us with pride and joy, knowing that we've been able to meet and exceed your expectations.
We are thrilled to have been a part of your journey to solar energy. Making the switch to solar panels can indeed be exciting, and we are overjoyed that our team could contribute to making the process smooth and hassle-free for you through our one-day installation process.
Your kind words about our customer service and your project manager are truly heartening. We believe in being there for our clients every step of the way, and we're delighted to hear that your project manager was readily available to address any questions or concerns you had. We're committed to providing exceptional support throughout your solar journey and beyond.
At SOCO Solar, we understand the importance of not only delivering a quality product but also delivering a quality experience. Your feedback encourages us to continue striving for excellence in both aspects.
Thank you once again for choosing us as your solar provider and for sharing your positive experience with others. Your endorsement means the world to us. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Wishing you all the best in your solar-powered journey ahead!
Warm regards,
Josh & The SOCO Solar + Power Team
Aug. 22nd, 2023
Review Source
Jeff Loomis
I was very impressed with how professional and detailed my entire experience was and with how quickly the installation and connection process was completed. Everyone seemed very knowledgeable and professional and I believe they provide a high quality product at a competitive price that's good for the environment!
1 month ago
Verified Customer
Review Source
Danielle Pocock Colorado
2 years ago
Reply from SOCO Solar Power
Thank you so much, Danielle, for your incredible 5-star review video of SOCO Solar! We are thrilled to hear that you had a positive and enjoyable experience with our team. Politeness, fun, and being nice are qualities we strive to embody, so we're delighted that you found our team to be exactly that.
We're also pleased to hear that the installation process and panel installation were completed within an amazing timeframe. Efficiency is a priority for us, and we're thrilled that we could deliver on that for you.
It's wonderful to know that you had an overall very good experience with SOCO Solar. Customer satisfaction is our top priority, and your positive feedback reassures us that we're on the right track.
We're especially glad that Jackson was able to provide you with exceptional help and support. We'll make sure to pass along your kind words to him.
Thank you once again for your glowing review and for choosing SOCO Solar. We truly appreciate your support. If you ever need any further assistance or have any questions, please feel free to reach out. Enjoy the benefits of your solar system!
We're also pleased to hear that the installation process and panel installation were completed within an amazing timeframe. Efficiency is a priority for us, and we're thrilled that we could deliver on that for you.
It's wonderful to know that you had an overall very good experience with SOCO Solar. Customer satisfaction is our top priority, and your positive feedback reassures us that we're on the right track.
We're especially glad that Jackson was able to provide you with exceptional help and support. We'll make sure to pass along your kind words to him.
Thank you once again for your glowing review and for choosing SOCO Solar. We truly appreciate your support. If you ever need any further assistance or have any questions, please feel free to reach out. Enjoy the benefits of your solar system!
Jun. 16th, 2023
Verified Customer
Review Source
Vishnu Benkert Montrose, CO
It was a pleasure working with SOCO Solar. Their expertise and passion in what they do showed through every step of the project. They worked hard to get our installation done and were transparent about the entire process. Each and every SOCO team member that we interacted with was courteous, professional, and treated us and our home with respect. We can't say enough good things about SOCO Solar and would (and DO) highly recommend them. We are super happy with our solar system!
1 year ago
Reply from SOCO Solar Power
Thank you, Vishnu, for your incredible review! We deeply value your support and are thrilled to have you as a part of the SOCO Solar family. We look forward to working with you for years and building a strong, long-lasting working relationship together. Your trust means the world to us!
May. 30th, 2023
Verified Customer
Review Source
Jeff Collins Golden, CO
Tony and Kevin did a really good job of the installation considering the road blocks they faced. SOCO needs to do better job with project management to have all materials ready either in shop or jobsite. This generator was delivered in summer of 23 and not completed until 2/24. These areas need to be improved on.
9 months ago
Reply from SOCO Solar Power
Jeff & Jory,
Thank you once again for your understanding and patience throughout the installation process. We truly appreciate your acknowledgment of the unforeseen challenges we encountered, and we're grateful for your recognition of the dedication and hard work exhibited by our team members, Tony and Kevin.
Despite the unexpected roadblocks, we're glad to have had the opportunity to work with individuals who remain committed to delivering a high-quality installation. Your satisfaction is our top priority, and we're continually striving to improve our processes to ensure a smoother experience for all our customers.
Please know that your feedback is invaluable to us, and we're committed to learning from this experience to better serve you and our future clients. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly.
Thank you once again for choosing our local SOCO Solar & Power.
Josh & Team SOCO Solar & Power
Thank you once again for your understanding and patience throughout the installation process. We truly appreciate your acknowledgment of the unforeseen challenges we encountered, and we're grateful for your recognition of the dedication and hard work exhibited by our team members, Tony and Kevin.
Despite the unexpected roadblocks, we're glad to have had the opportunity to work with individuals who remain committed to delivering a high-quality installation. Your satisfaction is our top priority, and we're continually striving to improve our processes to ensure a smoother experience for all our customers.
Please know that your feedback is invaluable to us, and we're committed to learning from this experience to better serve you and our future clients. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly.
Thank you once again for choosing our local SOCO Solar & Power.
Josh & Team SOCO Solar & Power
Mar. 6th, 2024
Verified Customer
Review Source
S Bailey
I found the folks at SoCo Solar to be responsive , professional and always available to answer any questions I had. They helped me get the system financed before interest rates hiked up. Having one year without payments really helped me too. Would highly recommend them.
1 year ago
Reply from SOCO Solar Power
Dear S. Bailey,
Thank you so much for your fantastic 5-star review of Soco Solar! We're delighted to hear that our team was responsive, professional, and always available to address your questions. Providing exceptional customer service is our top priority, and we're thrilled that we were able to assist you throughout the process.
We're glad that we could help you secure financing for your solar system before interest rates increased. It's wonderful to know that our efforts in facilitating this process and providing you with a year without payments made a positive impact on your experience.
Your recommendation means the world to us, and we sincerely appreciate your trust in Soco Solar. If you ever need further assistance or have any additional questions, please don't hesitate to reach out.
Thank you once again for choosing Soco Solar.
Best regards,
Soco Solar Team
Thank you so much for your fantastic 5-star review of Soco Solar! We're delighted to hear that our team was responsive, professional, and always available to address your questions. Providing exceptional customer service is our top priority, and we're thrilled that we were able to assist you throughout the process.
We're glad that we could help you secure financing for your solar system before interest rates increased. It's wonderful to know that our efforts in facilitating this process and providing you with a year without payments made a positive impact on your experience.
Your recommendation means the world to us, and we sincerely appreciate your trust in Soco Solar. If you ever need further assistance or have any additional questions, please don't hesitate to reach out.
Thank you once again for choosing Soco Solar.
Best regards,
Soco Solar Team
Jun. 16th, 2023
Verified Customer
Review Source
Barbara Myers
It has been just over 9 months and we still aren't on. Also I was very clear about where panels could not be installed. Guess where we have panels installed!! Now my son or tradesmen have a much more precarious route to take to access our swamp cooler and removing one of the panels requires two people because you can't stand in front of it to lift.
Everyone has been very friendly it's just been a bit frustrating.
1 year ago
Reply from SOCO Solar Power
Thank you for taking the time to leave us a 4-star review and sharing your feedback. We appreciate your honesty and apologize for any inconvenience you have experienced. We understand that it has been over 9 months and you're still not connected to the solar system. We sincerely apologize for the delay and any frustration it has caused.
Regarding the panel installation, we apologize for the miscommunication. We strive to carefully follow our customers' instructions, and it's regrettable that the panels were installed in a location that obstructs access to your swamp cooler. We understand that this has created a more challenging route for your son or tradesmen. We apologize for any inconvenience caused.
However, we are glad to hear that our team has been friendly throughout the process. Building strong relationships with our customers is important to us, and we appreciate your acknowledgment of our team's demeanor.
Thank you for bringing these matters to our attention, and we appreciate your patience. We remain dedicated to providing excellent service and will work diligently to make things right.
Regarding the panel installation, we apologize for the miscommunication. We strive to carefully follow our customers' instructions, and it's regrettable that the panels were installed in a location that obstructs access to your swamp cooler. We understand that this has created a more challenging route for your son or tradesmen. We apologize for any inconvenience caused.
However, we are glad to hear that our team has been friendly throughout the process. Building strong relationships with our customers is important to us, and we appreciate your acknowledgment of our team's demeanor.
Thank you for bringing these matters to our attention, and we appreciate your patience. We remain dedicated to providing excellent service and will work diligently to make things right.
Jun. 16th, 2023
Verified Customer
Review Source
Steven Ellis Montrose, CO
I loved the process of getting solar on my house, the only thing was their time frames were to optimistic. I did not mind the wait but tell me a more accurate time frame, I did not like waiting for 2 or 3 weeks after the time the told me a certain step would be completed. The very friendly helpful staff was a pleasurer to work with and get to know.
1 year ago
Reply from SOCO Solar Power
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the process of getting solar on your house and found our staff to be friendly and helpful. We apologize for any inconvenience caused by the optimistic time frames provided. We understand that accurate time frames are crucial for planning, and we appreciate your patience during the waiting period. We'll take your feedback into consideration and work on providing more accurate estimates in the future. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out. We value your business and appreciate the opportunity to serve you.
May. 31st, 2023
Verified Customer
Review Source
Topher Hill American Fork, UT
Had a great experience! Was referred by a friend. Super friendly and took the time to understand my situation and felt like they actually cared and wasn’t just another sale.
Install was faster than expected. Just under a month from when I signed.
2 years ago
Reply from SOCO Solar Power
Topher,
Thank you for sharing your positive experience! We're delighted that you had a great time working with us. It means a lot that you were referred by a friend, and we're thrilled to hear that our team was super friendly and attentive to your needs. Providing genuine care and personalized service is important to us, and we're glad it came through in your experience.
We understand the significance of a swift installation process, and we're pleased that we could exceed your expectations in that regard. If you ever have more questions or need further assistance, feel free to reach out. We appreciate your trust and look forward to serving you in the future!
Best regards,
Josh Smith & The SOCO Solar Power Team
Thank you for sharing your positive experience! We're delighted that you had a great time working with us. It means a lot that you were referred by a friend, and we're thrilled to hear that our team was super friendly and attentive to your needs. Providing genuine care and personalized service is important to us, and we're glad it came through in your experience.
We understand the significance of a swift installation process, and we're pleased that we could exceed your expectations in that regard. If you ever have more questions or need further assistance, feel free to reach out. We appreciate your trust and look forward to serving you in the future!
Best regards,
Josh Smith & The SOCO Solar Power Team
Dec. 18th, 2023
Verified Customer
Review Source
Rocky Paonia, CO
I recently wrote a review about the service I received from SOCO solar. I was able to resolve the issues with them and they refunded a large portion of my electrical bill back to me. The solar has been working great , for several months now, it has been nice not to pay those huge electricity bills.
1 year ago Edited January 10, 2024
Reply from SOCO Solar Power
Dear Rocky,
Thank you for taking the time to share your feedback about your experience with Soco Solar. We genuinely appreciate all customer feedback, including the negative ones, as they provide us with an opportunity to improve our services.
We sincerely apologize for the lack of communication and follow-up you experienced throughout the process. Effective and timely communication is a crucial aspect of our commitment to providing excellent customer service, and it seems we fell short in this regard. We understand how important it is to keep you informed and updated at every step, and we deeply regret any inconvenience caused.
Our team is always committed to delivering installations in a timely manner while maintaining the highest quality standards. We are actively reviewing our processes to identify areas for improvement and prevent similar delays from occurring in the future.
We genuinely appreciate your feedback and regret that we did not meet your expectations. If there is anything we can do to rectify the situation or address any concerns you may still have, please do not hesitate to reach out to us. We value your satisfaction and would welcome the opportunity to make things right.
Thank you for bringing these issues to our attention, and we apologize once again for any inconvenience caused. Your feedback will help us improve our services moving forward.
Team SOCO Solar
Thank you for taking the time to share your feedback about your experience with Soco Solar. We genuinely appreciate all customer feedback, including the negative ones, as they provide us with an opportunity to improve our services.
We sincerely apologize for the lack of communication and follow-up you experienced throughout the process. Effective and timely communication is a crucial aspect of our commitment to providing excellent customer service, and it seems we fell short in this regard. We understand how important it is to keep you informed and updated at every step, and we deeply regret any inconvenience caused.
Our team is always committed to delivering installations in a timely manner while maintaining the highest quality standards. We are actively reviewing our processes to identify areas for improvement and prevent similar delays from occurring in the future.
We genuinely appreciate your feedback and regret that we did not meet your expectations. If there is anything we can do to rectify the situation or address any concerns you may still have, please do not hesitate to reach out to us. We value your satisfaction and would welcome the opportunity to make things right.
Thank you for bringing these issues to our attention, and we apologize once again for any inconvenience caused. Your feedback will help us improve our services moving forward.
Team SOCO Solar
Jun. 16th, 2023
Verified Customer
Review Source
Brenda Ignacio, CO
Such a great company!!! So knowledgeable and professional from the first meeting to the installation to the final connection. Even after it was up and running they have been there to answer questions
1 year ago
Reply from SOCO Solar Power
We sincerely appreciate your amazing review of SOCO Solar! We are grateful for your kind words and delighted to hear about your positive experience with our knowledgeable and professional team. From the initial meeting to the installation and final connection, we are committed to providing exceptional service. We are always here to answer any questions even after your system is up and running. Thank you for choosing SOCO Solar, and we look forward to continuing to exceed your expectations
May. 30th, 2023
Verified Customer
Review Source
Pastor Monty Montrose, CO
I like that it produces electricity, no payments for a full year, and will offset the rising electrical increases. And when the power goes out... I will still have electricity.
1 year ago
Reply from SOCO Solar Power
Thank you for your fantastic review of SOCO Solar! We're thrilled to hear that you appreciate the benefits of our solar system, including its ability to produce electricity, the no payments for a full year offer, and its ability to offset rising electrical costs. We understand the importance of reliable power, and we're glad to provide you with peace of mind knowing that even during power outages, you will still have electricity. We're grateful for your support and look forward to continuing to meet your energy needs. Thank you for choosing SOCO Solar!
May. 30th, 2023
Verified Customer
Review Source
Lucy
Communication was not good. I had to reach out every 6 weeks to keep the project moving. It took almost a full year from the day SOCO approached us to completion, when we were told 2-4 months. The WiFi capability for monitoring the panels was not possible, so now I am reliant on SOCO to monitor the panels, and reach out to me when there are issues (see first sentence). I HOPE communication will be much better in the future.
2 years ago Edited January 10, 2024
Verified Customer
Review Source
Andrew Montrose, CO
1 year ago
Reply from SOCO Solar Power
We wanted to take a moment to express our heartfelt gratitude for your positive review of Soco Solar's installation at your house in Montrose, Colorado. Your kind words mean a lot to us, and we truly appreciate your feedback.
We are thrilled to hear that Eric from our team was in contact with you during the issue with the electric company and provided you with responsive support. Customer satisfaction is our top priority, and we are dedicated to ensuring a smooth and hassle-free experience for all our clients.
Your mention of our team's knowledge being superior to other companies is truly humbling. We strive to stay at the forefront of solar technology and industry trends, and it's rewarding to know that our efforts are recognized.
Thank you once again for choosing Soco Solar for your solar installation needs. We are delighted to have had the opportunity to serve you and contribute to your journey towards a sustainable and environmentally friendly energy solution. If you have any further questions or require assistance in the future, please don't hesitate to reach out.
Warmest regards, Team SOCO
We are thrilled to hear that Eric from our team was in contact with you during the issue with the electric company and provided you with responsive support. Customer satisfaction is our top priority, and we are dedicated to ensuring a smooth and hassle-free experience for all our clients.
Your mention of our team's knowledge being superior to other companies is truly humbling. We strive to stay at the forefront of solar technology and industry trends, and it's rewarding to know that our efforts are recognized.
Thank you once again for choosing Soco Solar for your solar installation needs. We are delighted to have had the opportunity to serve you and contribute to your journey towards a sustainable and environmentally friendly energy solution. If you have any further questions or require assistance in the future, please don't hesitate to reach out.
Warmest regards, Team SOCO
Jun. 16th, 2023
Review Source
Justin Leeflang
There is nothing that my family dislikes everything is awesome.
1 month ago
Landen B. Clifton, CO
We were one of their first solar customers in September 2022 in Grand Junction. We just had a new roof installed in coordination with SOCO. We had a few issues with the installation crew and inspections with Mesa County. It also took almost 5 months for Excel to complete their final step. As a result, we've had our system up and running for 9 months and we're very happy. Our system looks and works great! We highly recommend Eric and his team because they had integrity when times were tough starting a business in GJ.
1 year ago
Reply from SOCO Solar Power
Landen,
Thank you for your incredible review! We're thrilled to hear your solar system has been running smoothly for the past 9 months, despite the initial challenges. Your trust in us from the beginning means the world, and we're honored to be a part of your sustainable energy journey.
We appreciate your patience during the installation process and inspections. Your recommendation of Eric and our team speaks volumes, and we're grateful for your kind words about our integrity during the early days of our business in Grand Junction.
If you ever need anything or have further feedback, feel free to reach out. Here's to many more years of clean and efficient energy!
Best,
Joshua Scott Smith &
Your Local SOCO SOLAR & Power Team
Thank you for your incredible review! We're thrilled to hear your solar system has been running smoothly for the past 9 months, despite the initial challenges. Your trust in us from the beginning means the world, and we're honored to be a part of your sustainable energy journey.
We appreciate your patience during the installation process and inspections. Your recommendation of Eric and our team speaks volumes, and we're grateful for your kind words about our integrity during the early days of our business in Grand Junction.
If you ever need anything or have further feedback, feel free to reach out. Here's to many more years of clean and efficient energy!
Best,
Joshua Scott Smith &
Your Local SOCO SOLAR & Power Team
Dec. 11th, 2023
Verified Customer
Review Source
Rick Norwood, CO
This is a great company to get involved with they kept me informed every step of the way until completion
9 months ago
Reply from SOCO Solar Power
Thank you immensely for your outstanding review, Rick! At SOCO Solar & Power, we're overjoyed to learn about your positive experience with our services. Keeping our clients well-informed throughout the entire process is paramount to us, and we're thrilled to hear that our efforts resonated with you. Should you require any assistance in the future, please don't hesitate to get in touch. We eagerly anticipate the opportunity to serve you again!
-Joshua Smith & Team SOCO Solar & Power
-Joshua Smith & Team SOCO Solar & Power
Mar. 18th, 2024
Verified Customer
Review Source
Shauntaya Trujillo
Its seems to be working great no complaints here we only have had it since November but its seems good to me
11 months ago Edited January 31, 2024
Reply from SOCO Solar Power
Dear Shauntaya Trujillo,
Thank you so much for taking the time to leave us a glowing 5-star review! We greatly appreciate your kind words about our company, SOCO Solar and Power.
We're thrilled to hear that you found us to be a great company, and we're especially pleased that our team's friendliness and excellent communication left a positive impression on you. Keeping our customers informed and updated is a top priority for us, and we're delighted to know that it contributed to your overall positive experience.
Your satisfaction is our ultimate goal, and we're committed to delivering exceptional service. If there's ever anything more we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to continuing to meet your expectations.
Thanks again for choosing SOCO Solar and Power, and for sharing your positive experience with us!
Best regards,
Joshua Smith -
Customer Care
SOCO Solar and Power Team
Thank you so much for taking the time to leave us a glowing 5-star review! We greatly appreciate your kind words about our company, SOCO Solar and Power.
We're thrilled to hear that you found us to be a great company, and we're especially pleased that our team's friendliness and excellent communication left a positive impression on you. Keeping our customers informed and updated is a top priority for us, and we're delighted to know that it contributed to your overall positive experience.
Your satisfaction is our ultimate goal, and we're committed to delivering exceptional service. If there's ever anything more we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to continuing to meet your expectations.
Thanks again for choosing SOCO Solar and Power, and for sharing your positive experience with us!
Best regards,
Joshua Smith -
Customer Care
SOCO Solar and Power Team
Jan. 17th, 2024
Verified Customer
Review Source
Pedro Montrose, CO
I am still getting a bill and we are almost on the longest day of the year. Was not promised what you said when we got solar installed. It took about 4 months from start to finish before we got service. Not sure if the solar system is functioning to its fullest. Was told that in the summer I should not be getting a bill from. my provider and I have been getting one since the service was installed.
1 year ago
Reply from SOCO Solar Power
We are sorry to hear about your experience, and we appreciate you taking the time to share your feedback regarding your solar installation with SOCO Solar. We apologize for any misunderstandings or unmet expectations.
We understand your frustration regarding still receiving a bill, especially considering we are approaching the longest day of the year. Our goal is to provide our customers with a solar system that significantly reduces or eliminates their electricity bills. We apologize if this has not been the case for you.
The timeline you mentioned, with a four-month duration from start to finish, is longer than what we aim for, and we apologize for any inconvenience caused by the delay. We understand that timely completion is important, and we are actively working to improve our processes to ensure a more efficient installation experience for our customers.
Regarding the functionality of your solar system, we apologize if you have concerns about its performance. It is crucial for us to ensure that your system is operating optimally. We recommend reaching out to our support team directly so that we can investigate and address any potential issues promptly.
Once again, we apologize for any inconvenience and frustration caused. Your feedback is valuable to us, and we appreciate the opportunity to learn and improve. We remain committed to addressing your concerns and working towards a resolution. Please contact us directly so that we can assist you further.
We understand your frustration regarding still receiving a bill, especially considering we are approaching the longest day of the year. Our goal is to provide our customers with a solar system that significantly reduces or eliminates their electricity bills. We apologize if this has not been the case for you.
The timeline you mentioned, with a four-month duration from start to finish, is longer than what we aim for, and we apologize for any inconvenience caused by the delay. We understand that timely completion is important, and we are actively working to improve our processes to ensure a more efficient installation experience for our customers.
Regarding the functionality of your solar system, we apologize if you have concerns about its performance. It is crucial for us to ensure that your system is operating optimally. We recommend reaching out to our support team directly so that we can investigate and address any potential issues promptly.
Once again, we apologize for any inconvenience and frustration caused. Your feedback is valuable to us, and we appreciate the opportunity to learn and improve. We remain committed to addressing your concerns and working towards a resolution. Please contact us directly so that we can assist you further.
Jun. 16th, 2023
Verified Customer
Review Source
Christian Mangum Lehi, UT
Overall, nice people, got the job done, happy with the work ethic, and the customer service was amazing. I made the right choice going with SOCO!
2 years ago
Reply from SOCO Solar Power
Thank you so much for your positive feedback! We're thrilled to hear that you found our team to be nice, efficient, and dedicated to their work. Delivering exceptional customer service is at the core of what we do, and we're delighted that you feel you made the right choice with SOCO. If you ever have any further needs or questions, don't hesitate to reach out. We appreciate your trust in us!
- TEAM SOCO SOLAR
- TEAM SOCO SOLAR
Dec. 18th, 2023
Review Source
Buddy Oda Cheraw, SC
Taylor and Mac came out to find leaking roof They did a awesome job,took off solar panels and found the LEAKS and repaired them.awesome men
Soco didn’t install panels another company that’s not in business anymore
Highly recommend Soco solar power for your solar panels and installation
Buddy Oda
1 year ago
Reply from SOCO Solar Power
We couldn't be more thrilled to receive your glowing review about your experience with Taylor and Mac from SOCO Solar. It's fantastic to hear that they did an exceptional job identifying and fixing the leaks in your roof. Our team takes great pride in delivering top-notch service, and your feedback reaffirms that commitment.
We're glad we could assist you, even though the solar panels were installed by another company that's no longer in business. Our goal is to provide support and solutions no matter the circumstances.
Thank you for recommending SOCO Solar Power for solar panel installation. Your endorsement means a lot to us, and we're here to help with any future needs you might have.
If you ever need assistance or have more to share, don't hesitate to get in touch. We're here to serve you!
TY! - Josh & Team SOCO Solar + power
We're glad we could assist you, even though the solar panels were installed by another company that's no longer in business. Our goal is to provide support and solutions no matter the circumstances.
Thank you for recommending SOCO Solar Power for solar panel installation. Your endorsement means a lot to us, and we're here to help with any future needs you might have.
If you ever need assistance or have more to share, don't hesitate to get in touch. We're here to serve you!
TY! - Josh & Team SOCO Solar + power
Aug. 22nd, 2023
K. Stancliffe
From start to finish I have been very impressed with them. It took about five weeks for me to get installed in about two weeks for the system to be turned on. I’m already seeing my bill decrees. Everyone has been super communicative throughout the whole process.
1 year ago
Reply from SOCO Solar Power
Thank you, K. Stancliffe, for your amazing 5-star review! We are thrilled to hear that you had an impressive experience with SOCO SOLAR from start to finish. It's fantastic to know that it only took about five weeks for the installation and approximately two weeks for the system to be turned on. We're delighted that you're already seeing a decrease in your bill.
We pride ourselves on clear and consistent communication, and we're glad to hear that everyone on our team was super communicative throughout the entire process. Your satisfaction is our top priority, and we're delighted that we were able to provide you with an exceptional experience.
Thank you for choosing SOCO SOLAR, and we appreciate your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your solar system and the benefits it brings! - Team SOCO SOLAR
We pride ourselves on clear and consistent communication, and we're glad to hear that everyone on our team was super communicative throughout the entire process. Your satisfaction is our top priority, and we're delighted that we were able to provide you with an exceptional experience.
Thank you for choosing SOCO SOLAR, and we appreciate your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your solar system and the benefits it brings! - Team SOCO SOLAR
Jun. 16th, 2023
Review Source
barb myers
I loved that each step was explained in a quay that l understood! I did not love how long it took to get up and running. I also have a problem with the where the panels were installed. I was clear about the rout used to access our swamp cooler. Panels were put directly where I asked that they not be.
Now a more treacherous route must be used. All in all I'm happy with the communication throughout the process.
1 year ago Edited June 13, 2023
Reply from SOCO Solar Power
We are thankful for your favorable feedback concerning the clarity of the explanations given during the process. However, we are attentive to your apprehensions regarding both the project's timeline and the panel installation location.
As a local, growing company, we greatly value and will learn from all the valuable input we receive from our customers.
We sincerely apologize for any inconveniences resulting from the delays you encountered,
As a local, growing company, we greatly value and will learn from all the valuable input we receive from our customers.
We sincerely apologize for any inconveniences resulting from the delays you encountered,
Nov. 1st, 2023
Joshua Scott Smith Grand Junction, CO
I've been working with SOCO Solar for about two months now and they are truly the nicest group of guys and gals I've met. Very knowledgable, helpful, and the experts at what they do. Local too! Thats huge for us on the Western Slope of Colorado. Thanks all. - J.Smith
1 year ago
Reply from SOCO Solar Power
THANK YOU! 1 year now!
Dec. 18th, 2023
Verified Customer
Review Source
Claudia McClintock Grand Junction, CO
While the communication with SOCO during the installation process started out poorly, once Jessica became involved it improved ten-fold.
1 year ago
Reply from SOCO Solar Power
Thank you for sharing your feedback. We appreciate your honesty and are glad to hear that her involvement made a significant positive impact on the communication during the installation process. If you have any further comments or suggestions, feel free to let us know. We're committed to continuous improvement. Thanks for choosing local!
- Joshua Scott Smith and The SOCO SOLAR & Power Team
- Joshua Scott Smith and The SOCO SOLAR & Power Team
Dec. 11th, 2023
Verified Customer
Review Source
Daniel Eckert, CO
Great customer service and he installers were fast and knowledgeable. We had a great experience with SOCO Solar!
1 year ago
Reply from SOCO Solar Power
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with our team at SOCO Solar. Providing excellent customer service and having knowledgeable installers are top priorities for us, so we're glad to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope to serve you again in the future!
May. 31st, 2023
Verified Customer
Review Source
Tracy Grand Junction, CO
From start to finish we had a great experience with the SOCO team. Everyone was professional and friendly.
1 year ago
Reply from SOCO Solar Power
Thank you, Tracy, for your amazing 5-star review! We are thrilled to hear that you had a great experience with our SOCO SOLAR team from start to finish. Our goal is to provide exceptional service, and we're glad to know that everyone on our team was professional and friendly throughout the process. We appreciate your kind words and look forward to continuing to serve you in the future. Thank you for choosing SOCO SOLAR!
Jun. 16th, 2023
Verified Customer
Review Source
Lucas Vader
So the panels were placed on the roof in January. Here we are at the end of May and they’re still not activated. Went through most of this very long winter with $350 per month electric bills for heating. Not great
1 year ago
Reply from SOCO Solar Power
Dear Lucas Vader,
We apologize for the inconvenience you've experienced with the activation of your solar panels. We understand how frustrating it can be to have high electric bills during the winter months. We appreciate your patience and understanding during this process. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team.
Best regards,
Soco Solar Team
We apologize for the inconvenience you've experienced with the activation of your solar panels. We understand how frustrating it can be to have high electric bills during the winter months. We appreciate your patience and understanding during this process. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team.
Best regards,
Soco Solar Team
Jun. 2nd, 2023
Verified Customer
Review Source
Trent Fort Morgan, CO
Good work and patient to answer all questions and walk you through the process. Special thanks to Will and Melanie!
1 year ago
Reply from SOCO Solar Power
Thank you so much for taking the time to share your review of SOCO Solar! We greatly appreciate your kind words about our team's good work and patience in answering all your questions and guiding you through the process. We are thrilled to hear that Will and Melanie provided exceptional service and made your experience even more special. We will make sure to pass along your special thanks to them. Your satisfaction is our utmost priority, and we are grateful for the opportunity to serve you. Thank you for choosing SOCO Solar, and we look forward to assisting you with all your solar needs in the future!
May. 30th, 2023
Verified Customer
Review Source
Kesia Nielsen Orem, UT
All around QUALITY. I’ve talked to a lot of solar people & these guys have been the most authentic & trusting!
2 years ago
Reply from SOCO Solar Power
Kesia,
We truly appreciate your kind words! Being recognized for our authenticity and trustworthiness means a lot to us. We aim to provide not just quality service but also an experience that instills confidence and trust. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. Thank you for choosing us for your solar needs!
- Joshua Smith & The SOCO Solar & Power Team
We truly appreciate your kind words! Being recognized for our authenticity and trustworthiness means a lot to us. We aim to provide not just quality service but also an experience that instills confidence and trust. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. Thank you for choosing us for your solar needs!
- Joshua Smith & The SOCO Solar & Power Team
Dec. 18th, 2023
Review Source
Mary Kaye Marquez Denver, CO
SOCOSolar has been a highly-efficient, professional company that has done everything they said they would do. Melanie G, the installation crew and the electrician have all been exceptional at their jobs.
1 year ago
Reply from SOCO Solar Power
We sincerely appreciate your kind words about SOCO Solar and our team. Melanie G, the installation crew, and the electrician are indeed exceptional professionals, and we're delighted to hear that they met your expectations. Your satisfaction is our utmost priority, and we're thrilled to have delivered on our promises. Thank you for choosing us for your solar and power needs. If you have any more feedback or questions in the future, please don't hesitate to reach out.
Nov. 1st, 2023
Review Source
Gary Montrose, CO
I thought all people that I dealt with were very friendly very nice people
The only thing I did not know about was you put a lean on my home
I think this should of been more up front
But all worked out well and would do it again
1 year ago
Reply from SOCO Solar Power
Gary,
Thank you for taking the time to share your feedback regarding your experience with Soco Solar. We greatly appreciate your kind words about our team, highlighting their friendliness and professionalism. It's wonderful to know that you found everyone you dealt with to be very friendly and nice.
We apologize for any confusion or inconvenience caused by the placement of a lien on your home. While we strive to be transparent about all aspects of our services, it seems there may have been a gap in communication regarding this particular matter. We will take your feedback into serious consideration to ensure a smoother and clearer process for our future customers.
We are relieved to hear that everything worked out well in the end, despite the issue with the lien. Your satisfaction and positive experience are of utmost importance to us.
Thank you for your understanding, and we genuinely appreciate your willingness to choose Soco Solar again. We value your trust and look forward to assisting you with any future solar needs you may have.
If there is anything else we can do for you or if you have any further questions or concerns, please do not hesitate to reach out to us.
- Team SOCO SOLAR
Thank you for taking the time to share your feedback regarding your experience with Soco Solar. We greatly appreciate your kind words about our team, highlighting their friendliness and professionalism. It's wonderful to know that you found everyone you dealt with to be very friendly and nice.
We apologize for any confusion or inconvenience caused by the placement of a lien on your home. While we strive to be transparent about all aspects of our services, it seems there may have been a gap in communication regarding this particular matter. We will take your feedback into serious consideration to ensure a smoother and clearer process for our future customers.
We are relieved to hear that everything worked out well in the end, despite the issue with the lien. Your satisfaction and positive experience are of utmost importance to us.
Thank you for your understanding, and we genuinely appreciate your willingness to choose Soco Solar again. We value your trust and look forward to assisting you with any future solar needs you may have.
If there is anything else we can do for you or if you have any further questions or concerns, please do not hesitate to reach out to us.
- Team SOCO SOLAR
Jun. 16th, 2023
Review Source
Gary Hodges Grand Junction, CO
All the SOCO people that we had contact with were very professional, polite and knowledgeable...a pleasant experience.
My experience also revealed that more communication is needed between the customer and SOCO and at times it seems that for SOCO "one hand did not know what the other hand was doing".
1 year ago
Reply from SOCO Solar Power
Thank you, Gary, for leaving us a 4-star review and sharing your experience with SOCO SOLAR. We are delighted to hear that the people you interacted with from our team were professional, polite, and knowledgeable. Providing a pleasant experience is our utmost priority.
We appreciate your feedback regarding the need for improved communication between the customer and our team. We understand that it's important for us to ensure a seamless flow of information and coordination throughout the process. Your feedback regarding instances where it seemed like "one hand did not know what the other hand was doing" is valuable to us, and we will take it into account to enhance our internal communication systems.
Thank you for bringing this to our attention. We value your input, and we are committed to continuously improving our processes to provide an even better experience for our customers. If you have any further suggestions or concerns, please don't hesitate to reach out. We appreciate your support of SOCO SOLAR.
We appreciate your feedback regarding the need for improved communication between the customer and our team. We understand that it's important for us to ensure a seamless flow of information and coordination throughout the process. Your feedback regarding instances where it seemed like "one hand did not know what the other hand was doing" is valuable to us, and we will take it into account to enhance our internal communication systems.
Thank you for bringing this to our attention. We value your input, and we are committed to continuously improving our processes to provide an even better experience for our customers. If you have any further suggestions or concerns, please don't hesitate to reach out. We appreciate your support of SOCO SOLAR.
Jun. 16th, 2023
Review Source
Orilla Grand Junction, CO
It took a little while for the panels to get all set up. But, once they did they've been working great! We actually haven't owed anything to the power company for over 2 months now.
1 year ago
Reply from SOCO Solar Power
We appreciate you taking the time to share your feedback with us. While it's true that setting up the panels might have taken a bit, we're absolutely thrilled to learn that they're performing excellently for you now.
It's an amazing feeling to be independent from the power company, and the fact that you haven't owed anything for over 2 months is truly fantastic news! Your commitment to sustainable energy is making a positive impact, and we're grateful to have played a part in your solar journey.
If you ever have questions, need assistance, or just want to share more about your experience, we're here and eager to listen.
Keep enjoying the benefits of solar power, and here's to many more months of energy savings!
Best regards,
Josh & Team SOCO Solar + Power
It's an amazing feeling to be independent from the power company, and the fact that you haven't owed anything for over 2 months is truly fantastic news! Your commitment to sustainable energy is making a positive impact, and we're grateful to have played a part in your solar journey.
If you ever have questions, need assistance, or just want to share more about your experience, we're here and eager to listen.
Keep enjoying the benefits of solar power, and here's to many more months of energy savings!
Best regards,
Josh & Team SOCO Solar + Power
Aug. 22nd, 2023
Verified Customer
Review Source
Randall Paonia, CO
Follow thru on all they said they would do and installers were very good and nice young men
1 year ago
Reply from SOCO Solar Power
Thank you so much for your fantastic 5-star review of Soco Solar! We're thrilled to hear that we followed through on all our commitments and delivered on our promises. Our team takes great pride in ensuring that every step of the process is carried out with utmost professionalism and attention to detail.
We're delighted to know that our installers were not only skilled but also friendly and courteous. They represent the values we uphold at Soco Solar, and we're glad that their positive demeanor made a difference during the installation.
Your kind words mean the world to us, and we truly appreciate your feedback. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for choosing Soco Solar.
Best regards,
Team SOCO SOLAR
We're delighted to know that our installers were not only skilled but also friendly and courteous. They represent the values we uphold at Soco Solar, and we're glad that their positive demeanor made a difference during the installation.
Your kind words mean the world to us, and we truly appreciate your feedback. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for choosing Soco Solar.
Best regards,
Team SOCO SOLAR
Jun. 16th, 2023
Review Source
suzie smith Mesa, CO
I checked out the company with our electric provider and they were very happy with Soco Solar. They explained the process and it turned out quicker than I expected.
1 year ago
Reply from SOCO Solar Power
Thank you very much for this fantastic review. Your feedback is greatly valued by us. - The SOCO Solar & Power Team
Nov. 1st, 2023
Review Source
Laurel Baldwin Denver, CO
1 year ago
Reply from SOCO Solar Power
Dear Laura,
I wanted to take a moment to express my heartfelt gratitude for the glowing review you left for SOCO SOLAR. Your kind words and appreciation mean a great deal to us.
We are thrilled that you chose SOCO SOLAR for your solar installation needs, and we're equally delighted to hear that our team provided you with exceptional service throughout the process. Jackson, Will, Melanie, Tony, and Jared are all dedicated professionals who strive to deliver top-notch customer experiences.
Jackson, as the initial point of contact, set the foundation for a smooth and efficient installation process. We're glad he could guide you through the initial stages. Will and Melanie truly enjoyed assisting you and making your experience memorable. Melanie, in particular, is thrilled to know that you found her to be great to work with. She takes great pride in delivering exceptional service and ensuring customer satisfaction.
Tony and Jared, our installation team, are equally delighted to have met your expectations. Their expertise and commitment to quality workmanship enabled us to complete the installation in just five days, as promised. We understand the importance of getting your solar system up and running quickly, and we're thrilled that we could deliver on our promise.
We're also delighted that you found our financing program to be favorable. Our aim is to make solar energy accessible to as many people as possible, and offering a financing program with no money down is just one way we strive to achieve that. We're pleased to hear that it met your needs and made the process more convenient for you.
Once again, thank you for choosing SOCO SOLAR and for your kind words. We are truly grateful for your trust and confidence in our services. If you have any further questions or require any assistance in the future, please do not hesitate to reach out. We're here to help.
Wishing you many years of clean and renewable energy!
- Team SOCO SOLAR
I wanted to take a moment to express my heartfelt gratitude for the glowing review you left for SOCO SOLAR. Your kind words and appreciation mean a great deal to us.
We are thrilled that you chose SOCO SOLAR for your solar installation needs, and we're equally delighted to hear that our team provided you with exceptional service throughout the process. Jackson, Will, Melanie, Tony, and Jared are all dedicated professionals who strive to deliver top-notch customer experiences.
Jackson, as the initial point of contact, set the foundation for a smooth and efficient installation process. We're glad he could guide you through the initial stages. Will and Melanie truly enjoyed assisting you and making your experience memorable. Melanie, in particular, is thrilled to know that you found her to be great to work with. She takes great pride in delivering exceptional service and ensuring customer satisfaction.
Tony and Jared, our installation team, are equally delighted to have met your expectations. Their expertise and commitment to quality workmanship enabled us to complete the installation in just five days, as promised. We understand the importance of getting your solar system up and running quickly, and we're thrilled that we could deliver on our promise.
We're also delighted that you found our financing program to be favorable. Our aim is to make solar energy accessible to as many people as possible, and offering a financing program with no money down is just one way we strive to achieve that. We're pleased to hear that it met your needs and made the process more convenient for you.
Once again, thank you for choosing SOCO SOLAR and for your kind words. We are truly grateful for your trust and confidence in our services. If you have any further questions or require any assistance in the future, please do not hesitate to reach out. We're here to help.
Wishing you many years of clean and renewable energy!
- Team SOCO SOLAR
Jun. 28th, 2023
Review Source
Carol Inglis Brighton, CO
The people are wonderful. The amount of time between work visits was frustrating and communication was poor. Promises on returning to finish things were often not kept and another week or two would pass until I called them again.
1 year ago
Reply from SOCO Solar Power
Carol,
Thank you for taking the time to leave your feedback about your experience with SOCO SOLAR. We appreciate your kind words about our team; it means a lot to us.
However, we want to sincerely apologize for any frustration caused by the amount of time between work visits and the poor communication you experienced. We understand that timely completion and effective communication are crucial aspects of our service, and we deeply regret any inconvenience this may have caused you.
We also apologize for the instances where promises to return and finish things were not kept, leading to additional delays until you had to reach out to us again. This is not the level of service we strive to provide, and we are committed to improving in these areas.
We value your feedback and take it seriously. We will review our internal processes and communication channels to ensure that such issues are addressed promptly and effectively in the future.
Thank you for bringing these concerns to our attention. We truly appreciate your patience, and we remain dedicated to providing you with a better experience moving forward.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we strive to make improvements based on your feedback. - Team SOCO SOLAR
Thank you for taking the time to leave your feedback about your experience with SOCO SOLAR. We appreciate your kind words about our team; it means a lot to us.
However, we want to sincerely apologize for any frustration caused by the amount of time between work visits and the poor communication you experienced. We understand that timely completion and effective communication are crucial aspects of our service, and we deeply regret any inconvenience this may have caused you.
We also apologize for the instances where promises to return and finish things were not kept, leading to additional delays until you had to reach out to us again. This is not the level of service we strive to provide, and we are committed to improving in these areas.
We value your feedback and take it seriously. We will review our internal processes and communication channels to ensure that such issues are addressed promptly and effectively in the future.
Thank you for bringing these concerns to our attention. We truly appreciate your patience, and we remain dedicated to providing you with a better experience moving forward.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we strive to make improvements based on your feedback. - Team SOCO SOLAR
Jun. 16th, 2023
Dennis Montrose, CO
Installation of panels was quick and efficient. Generator was slow arriving and installed where gas wouldn't work and had to be moved. Signed contract on 2/7/2023 and it is now 4 months and system is still not up and running. Not very happy with service. Solar bank is not building up for next year. Costing me money because we are still not charging.
Well it's now June 29 and I am still not up and running as of this writing.
1 year ago Edited January 10, 2024
Reply from SOCO Solar Power
I'm sorry to hear about the challenges you've faced with your solar system installation. We deeply appreciate your feedback, and I want to assure you that we take your concerns seriously. Delays and issues like the generator installation are certainly not the experience we aim to provide. We will investigate the situation and work to resolve these issues promptly.
Please accept our sincere apologies for any inconvenience you've encountered. Your satisfaction is important to us, and we're committed to making you happy. If you have any specific concerns or if there's anything else you'd like to discuss, please do not hesitate to reach out to our customer support team. We're here to help. Thank you for your patience and understanding.- Joshua & Team Soco
Please accept our sincere apologies for any inconvenience you've encountered. Your satisfaction is important to us, and we're committed to making you happy. If you have any specific concerns or if there's anything else you'd like to discuss, please do not hesitate to reach out to our customer support team. We're here to help. Thank you for your patience and understanding.- Joshua & Team Soco
Nov. 1st, 2023
Justin Thompson Brighton, CO
The SOCO Solar salesman “Expert” from Grand Junction walked through our 2 week old grass that I spent countless hours and thousands of dollars to plant. I can tell in the video from my security cameras he knew what he did however he didn’t care and continued on about his business being lazy. I do plan to put solar on my new home very soon. However I would be skeptical to use them and afraid they will continue to be careless and probably end up installing the “Solar Wrong” and burning my house down from being lazy and incompetent.
Be very careful using them if you do! They care about nothing and it’s pretty obvious!
1 year ago
Reply from SOCO Solar Power
Dear Justin,
We sincerely apologize for the negative experience you had with our SOCO Solar salesman. We take such incidents seriously and are committed to addressing your concerns.Rest assured, we have addressed this issue with the individual involved, and additional training will be provided to prevent similar occurrences in the future.
At SOCO Solar, we strive to deliver exceptional service to all our clients, and we deeply regret that your experience did not meet our usual standards. We take great pride in our work and the satisfaction of our clients over the past few years. This year, we have successfully served numerous customers, receiving an abundance of positive reviews. Our local team has excelled in providing exceptional service. What sets us apart is our commitment to being there for our clients not only during the installation process but also for ongoing support. We distinguish ourselves from others who may only show up for the initial installation and then disappear.
We appreciate your feedback, as it allows us to improve our services and prevent such incidents from happening again. If you decide to move forward with us for your future solar installation, we are committed to ensuring a smooth and trouble-free process. We truly have the best team in place in Southern CO and the Western Slope of Colorado.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding.
Best regards,
Joshua Scott Smith & Team SOCO Solar
We sincerely apologize for the negative experience you had with our SOCO Solar salesman. We take such incidents seriously and are committed to addressing your concerns.Rest assured, we have addressed this issue with the individual involved, and additional training will be provided to prevent similar occurrences in the future.
At SOCO Solar, we strive to deliver exceptional service to all our clients, and we deeply regret that your experience did not meet our usual standards. We take great pride in our work and the satisfaction of our clients over the past few years. This year, we have successfully served numerous customers, receiving an abundance of positive reviews. Our local team has excelled in providing exceptional service. What sets us apart is our commitment to being there for our clients not only during the installation process but also for ongoing support. We distinguish ourselves from others who may only show up for the initial installation and then disappear.
We appreciate your feedback, as it allows us to improve our services and prevent such incidents from happening again. If you decide to move forward with us for your future solar installation, we are committed to ensuring a smooth and trouble-free process. We truly have the best team in place in Southern CO and the Western Slope of Colorado.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding.
Best regards,
Joshua Scott Smith & Team SOCO Solar
Dec. 18th, 2023
Verified Customer
Review Source
Tom Mankins Denver, CO
Great communication throughout the project.
11 months ago
Reply from SOCO Solar Power
Thank you for your kind words! We're delighted to have provided great communication throughout the project. If you have any more inquiries or need assistance in the future, feel free to reach out. Best regards, Team Soco Solar & Power.
Jan. 13th, 2024
Review Source
Dan Paonia, CO
I would definitely use another company. They don't tell the truth on the gov't programs, take 3 times longer to install then they say, blame it on inspectors who failed the installation 3 times and then they promised to pay 3 months of my electric bill because it took so long to install and I never saw a penny of it. Also the $8,000 I was to get back in rebates I never got because I am retired and didn't make enough to pay taxes.
1 year ago
Reply from SOCO Solar Power
Dear Dan,
We sincerely apologize for the negative experience you had with our company. We're sorry for any misunderstanding regarding government programs and the installation timeline. We understand your frustration and we take full responsibility for any delays that occurred. The issues with the inspectors were unfortunate and caused further inconvenience.
We value your feedback and will use it to improve our processes and ensure better communication with our customers.
Regarding the rebates, we apologize for any confusion or disappointment caused. It's important to note that rebate eligibility is often based on specific criteria, including income thresholds. We apologize for any inconvenience or misunderstanding this may have caused.
We genuinely appreciate your feedback and take it seriously. We're committed to rectifying these issues and ensuring a better experience for our customers in the future. If there's anything else we can do to address your concerns, please let us know.
Best regards,
Team Soco Solar
We sincerely apologize for the negative experience you had with our company. We're sorry for any misunderstanding regarding government programs and the installation timeline. We understand your frustration and we take full responsibility for any delays that occurred. The issues with the inspectors were unfortunate and caused further inconvenience.
We value your feedback and will use it to improve our processes and ensure better communication with our customers.
Regarding the rebates, we apologize for any confusion or disappointment caused. It's important to note that rebate eligibility is often based on specific criteria, including income thresholds. We apologize for any inconvenience or misunderstanding this may have caused.
We genuinely appreciate your feedback and take it seriously. We're committed to rectifying these issues and ensuring a better experience for our customers in the future. If there's anything else we can do to address your concerns, please let us know.
Best regards,
Team Soco Solar
Jun. 2nd, 2023
sti jenn Grand Junction, CO
Overall, my system is fine and running. The biggest thing, is that I was told that my 12 months no payments started when my system was turned on. It took them 8 months to get it complete and turned on. Now I find out, my 12 months no payments started when it was funded, so now that is up next month. I am not happy.
1 year ago
Reply from SOCO Solar Power
Dear Sti Jenn,
Thank you for your feedback regarding your solar system. We're glad to hear that your system is up and running smoothly. We apologize for the miscommunication regarding the start date of your 12 months no payments offer. We understand your frustration, and we apologize for any inconvenience caused. Please reach out with any issues.
Best regards,
Soco Solar Team
Thank you for your feedback regarding your solar system. We're glad to hear that your system is up and running smoothly. We apologize for the miscommunication regarding the start date of your 12 months no payments offer. We understand your frustration, and we apologize for any inconvenience caused. Please reach out with any issues.
Best regards,
Soco Solar Team
Jun. 2nd, 2023
Verified Customer
Review Source
Michael Secula Houston, TX
Everyone has been helpful and courteous.
11 months ago
Reply from SOCO Solar Power
Thank you for taking the time to share your positive experience with Soco Solar & Power! We're thrilled to hear that our team has been helpful and courteous. Thanks for choosing local! - Team SOCO Solar & Power
Jan. 13th, 2024
Verified Customer
Review Source
Grub Bussio Los Angeles, CA
Great company to work with. Really informative about Solar.
2 years ago
Reply from SOCO Solar Power
Thank you for your wonderful review of SOCO Solar! We're delighted to hear that you had a great experience working with our company. Providing informative and comprehensive knowledge about solar energy is one of our top priorities. We strive to ensure that our customers have a clear understanding of solar and its benefits. We appreciate your kind words and look forward to serving you with any future solar needs you may have. Thank you for choosing SOCO Solar!
May. 30th, 2023
Verified Customer
Review Source
Christian Campbell Provo, UT
Great service, professional and friendly
2 years ago
Reply from SOCO Solar Power
Thank you for your fantastic review of SOCO Solar! We're thrilled to hear that you had a great experience with our service. Providing professional and friendly service is of utmost importance to us, and we're glad to know that we met your expectations. We appreciate your kind words and the opportunity to serve you. Should you have any further questions or need any assistance in the future, please don't hesitate to reach out. Thank you for choosing SOCO Solar!
May. 30th, 2023
Verified Customer
Review Source
Barbara myers Clifton, CO
They were very responsive to my questions and concerns
2 years ago
Reply from SOCO Solar Power
Thank you for your wonderful review of SOCO Solar! We're thrilled to hear that our team was responsive to your questions and concerns. Providing excellent customer service and addressing any inquiries promptly is a top priority for us. We appreciate your trust in us and are grateful for the opportunity to assist you. Should you have any further questions or need any assistance in the future, please don't hesitate to reach out. Thank you for choosing SOCO Solar!
May. 30th, 2023
Cindy Zuber
Thank you Soco Solar for you prompt installation of our panels. Working with your whole team, has been a pleasure!
1 year ago Edited August 30, 2024
Reply from SOCO Solar Power
Cindy, we're truly grateful for your fantastic 5-star review! Choosing our local SOCO Solar means a lot to us, and we sincerely appreciate your support. Thank you!
Dec. 21st, 2023
Verified Customer
Review Source
Shannon Taft Austin, CO
Well there slow been dealing witb this for months now still not working
2 years ago
